Fazila
On March 4, 2024 - MY husband and I had lunch at Manchu Wok and ordered the 2 item meal which consisted of Rice, Honey Garlic Chicken and Ginger Beef (as we have done many times before). The Honey Garlic Chicken and Rice was of, but the Ginger Beef was tough and did not taste good. I went back to Manchu Wok and explained and the person behind the counter was very rude, did not want to hear my complaint and just walked away. We have never been treated in such a rude way before. Any other place would have gladly taken the beef back, and would have very politely replaced it with another choice. I did not ask for my money back. Is this the policy of Manchu Wok.
I have left three messages on your voicemail and have had no response. A reply or call would be appreciated.