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Mastercard

5.0
9 complaints

Address

2000 Purchase Street Purchase, New York, NY, 10577

Complaints

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jesus iglesias

Jul 28, 2023
0

Can you identify when and where was this card account used? The bank -just recently- has given me the last four digits of the said, because these were not showing by the reports.

Comenity Bank Mastercard #535878206768 issued on June 2021, be here on known, that I had never received such, and learned about it, when in Feb 2023, when my Banking InstitutionMcCoy FCU}, had checked my credit rating (my FICO of 790 at the time, due to an immaculately and responsibly handled of my credit), informing me that a late, delinquent and in collection account is showing -since Aug 2022- ,as a damaging, and derogative and {as factual proven INTENTIONALLY} data. I had immediately and with several phone calls, emails and regular [certified return receipt USA Post Office], and phoned, mailed and emailed…

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Susanne Bernhard

Jun 30, 2023
0

Mastercard blocked a transaction I tried to make to Jail ATM. I got no text asking me if it was a valid transaction or email etc. It just wouldn't go through. I called Jail ATM and they said it was the credit card company. I called Mastercard and went through a ridiculous vetting process with the fraud department in order to use my card.

Couple of weeks later I tried to send more money. Once again blocked. Once again no inquiry to me asking if it was valid. I called and went through the same stupid vetting process and was told it was fixed. Tried to make the transaction after the phone call. Still blocked. Called again and was going to be through the same process. Could not understand the person I was talking to because of a very thick accent.

Please don't hire people to work PHONES when…

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Smart Chishaya

May 18, 2023
0

I am from Zimbabwe,a company called Econet Zimbabwe is operating Mastercard.If a client receive a refund or transfer through PayPal to Mastercard, will never get the money.please may you help us . The company is doing daylight robbery,they bully us because we are week. Thank you

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Khaled cheikh moussa

May 9, 2023
0

I pay in the make deposit in my account in the the bank today my account is empty the bank stole my money

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Charles Reumont

Apr 30, 2023
0

I used my Capital One master card to pay for a service that turned out to be a scam. I was originally lured into a Crypto futures trading scam and ended up losing 180k. Then in desperation I was seeking ways to get my money back.

I found The Crypto Marketing Company and they said they could get my money back. I ended up paying them 30k, of which 10k was on the master card. I filed a complaint with Capital One to try to reverse that payment and sent them all the information I had concerning it, which wasn't a whole lot because all the interactions were done via whatsapp.

They ended up closing my case and telling me that Master Card itself was the judge and jury in this matter. 30 but that has gone up already due to interest and will continue to do so. I already told them that I'm not…

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Samir K H Safi

Apr 10, 2023
0

Subject: Fraudulent activity of credit card Dear Sir/Madam, Hope this message finds you doing well. I would like to report a recent fraud incident. On Friday, March 31st, 2023, I wanted to buy a quantity of water for AED 70 through an advertisement I received on WhatsApp.

The condition for completing the transaction was to pay AED 5 from the amount as a deposit to confirm the reservation and preparation, according to the ad. So, I entered the mentioned amount through my debit card, but the transaction was declined.

Then, the seller asked me through a message on WhatsApp to use another card to complete the purchase. Based on that, I used my credit card and entered five dirhams to confirm the reservation, which is the amount in the link or URL sent by the seller. After completing the…

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David Lee Boley

Feb 25, 2023
0

I have a PayPal debit card and can't get it to work.

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THEODORE R LANDAKER

Feb 16, 2023
0

On 12/03/2022 My Mastercard was compromised and I filed a Dispute with Merrick Mastercard and the closed the account and issued a new card. on 1/23/2023 Merrick decided the charge was reversed because normal transactions and I had a history with the merchant. This is False Never heard of the merchant never made any purchases through them. I called Merrick Bank to request documentation as to the Transaction as stated at the bottom of the letter. I also requested a copy of the Merchant rebuttal. Steven from the Fraud department said he would send out the requested documents and I would have them in 2 weeks. I have tried calling there fraud department and they refuse to talk to me.

and last but least the merchant in question is a Scam Googling there web site tells all. Your attention as to…

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E M K HEALY

Feb 9, 2023
0

I thought I lost my Mastercard so I reported it lost... Weeks later I found it under the drivers seat of my car... I have paid numerous amounts of money to Mastercard and I keep getting notices for existing Payments..

I'd like you please get intouch with me via e-mail and investigated my claim that my card is paid off in full... I need this cleared up now asap. Thank you for your help... I'm grateful. Elizabeth K Healy

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Haney Bell

Jan 31, 2023
0

I have been a Mastercard holder for 25 years, most of that time an Executive World Elite card holder. On January 25, 2023 (Wednesday), I contacted Citi Cards to express a concern about a charge on my December/January bill. I spoke to "Gail," and we quickly agreed that (a) the charge was erroneous, and (b) it was quite likely fraudulent. As a result, my existing card was cancelled. "Gail" assured me that a new card would be issued and FedExed to me by either Thursday or, at the latest, Friday.

As I write this, it is January 31, 2023 (Tuesday), and I have not received a new card. My last telephone contact was with a person named "James" somewhere in Missouri on January 30, 2023 (Monday). He was very apologetic, and said that he would have his supervisor call me at my home today (Tuesday) in…

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Christopher Mulkey

Dec 16, 2022
0

I purchased 2 egift cards from mastercard and both were supposed to work with apple pay Google pay and more and both did not work at all I have email receipts and confirmation on both and have reached out to customer service and have offered no help just more questions...one card was for 100 dollars and the other for 50 dollars I absolutely need my purchase to be made right. This is unacceptable

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Shubham

Dec 9, 2022
0

Payment Made Merchant tottaly decline for service.

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Tracy Bradley

Nov 3, 2022
0

I have a claim opened with Bank of America for four months and they stated they are waiting on Mastercard to make the decision I need help resolving this why won’t Mastercard help