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Maytag

1.5
139 complaints

Address

2000 N. M-63, Benton Harbor, MI, 49022-2692

Complaints

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G Leonesio

May 6, 2015
0

Model #: MDB7749AWB2 3/2012

The seal has always been very tight making the appliance difficult to open. Seal replaced once within one year of purchase. This week the diagnosis from our local Maytag repairman: the whole panel separated from the appliance, the bolts were stripped, and the plastic was sheared from the front. This is a serious FLAW.

Ok, this is the third Maytag appliance bought within 5 years, every one having issues within the one year warranty covered, the issues continued after the first year with two appliances. I am discouraged, angry that the brand is failing, and now will consider replacing, or not replacing, with other brands.

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Maxine Mailer

Apr 24, 2015
0

Purchased a Mod#MVWB850Wl washer less than 4 years ago (replacing a 19 year old Maytag washer) and after it went off balance. It now sounds like a jet engine when in the spin cycle. I have been told by a repairman that he thinks it is the baring attached to the drum, and that the cost of the parts and labour is going to be as much as a new machine. Really?? 4 years old!!!

Where is the good old Maytag of yester year?? I also have a 17 year old dishwasher that is not going to be replaced with another Maytag if this is the quality of Maytag today.

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rhonda botkin

Apr 24, 2015
0

My brand new Maytag refrigerator quit 10 days after purchasing it. 3 services calls for the same problem!! Lasted 13 months and it now has been down a week -a part was replaced yesterday afternoon and it is still not working.

I don't think anyone should have to put up with this when you pay so much for the product. I believe Maytag should replace this lemon.

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Stephen Nigh

Apr 16, 2015
0

About 3-4 years ago I purchased a may tag bravos washer and dryer, within 2 months we had too have the dryer repaired ( something to do with the electrical) it has since worked fine. But, the washer had to be repaired after having it only 8 months, and that cost me 70 dollars and that repair only lasted 90 days. The washer doesn't complete a wash cycle about 80% of the and shows a Ul symbol so I have to pull the drum up and down and put it on rinse and spin cycle to finish the load.

Sometimes that cycle doesn't complete either and I have to put it on drain and spin cycle to complete the load, the cycle only spins on low which causes me to have to dry clothes longer. I see no point in calling to get it repaired since it must be a faulty design and I don't wish to spend money and time…

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Rebecca Boles

Apr 14, 2015
0

Bought maytag washer in 2010.

Also bought 5 year warranty with the understanding with the factory warranty it would be a total of 6 years. Had the drain motor replaced under warranty, it is so loud it sounds like an airplane landing, it stinks even though we clean it everytime the light comes on now the transmission is going out and we are told our warranty ran out in feb.

Which if we go by what we were told we should still have another year. At this point we are going to trash it and buy a new one. We have never been happy with it. It is deffinitly a lemon.

We will never buy maytag again and will discourage anyone else to do so.

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Jackie Christner

Apr 14, 2015
0

Every appliance I own is maytag. When the range arrived it looked as if it had been hit by a truck. Called maytag they arranged for a repairman to come out and assess the damage. He didn't show up. I then called and complained. We rescheduled.

He finally showed up and assessed the damage and said it was repairable. 3 weeks went by and heard nothing. He randomly showed up to "fix" the range with no notice. I work midnight shift so this was extremely inconvenient for me.

He then fixes most of it except for the top that also has a dent, but in the process; scratched my wood floors. I will never buy maytag again. What a shame!

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Sherry Cole

Apr 6, 2015
0

I purchased a Maytag Range from Home Depot in Laplace, La in February. The first time I used the oven, I found a condensate leak between the glass on the oven door. I notified Maytag and was informed that I would have to pay to get this fixed because apparently I had spilled something in the oven. Needless to say I went back to the Home Depot store complaining. They called and someone was supposed to come & take care of this. Well no one came or called.

On my third trip back to Home Depot the manager decided to get me another range. I was angry but I settled for that. This delivery was delayed due to inclement weather. When the new range arrived it took the two men over half an hour to get it in the house. I was so dis-satisfied with them that I wanted them out of my house. After a lot of…

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Johnny Nelson

Mar 28, 2015
0

Bought a new electric range with hidden burners, does not bake right and impossible to clean. Have tried it many times and I will never buy another maytag product again.

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Betty Hale

Mar 28, 2015
0

My clothes are never coming out clean, I eventually have to wash everything several times and still not smelling clean or looking clean! This wasting laundry soap, electricity and my TIME! Will not purchase another Maytag again!

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Sherry Cole

Mar 20, 2015
0

I purchased a Maytag range at Home Depot in Laplace, La. in February. The first time I used the oven there was a condensate stain between the glass on the oven door. I suppose it wasn't sealed properly. I called your customer service And was informed that I would have to pay to take care of this. Needless to say I was furious. I went back to Home Depot & complained. I thought it was insane to have to a brand new range that I had barely used. The Home Depot manager ordered me a new range. It was delivered on March 11 by two guys that did not know what they were doing.

They made all kinds of noises & was banging all over the range. I was uncomfortable and not satisfied with their service. After they left I found a large ding on the front door of which I photographed. I then called &…

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Anonymous

Feb 16, 2015
0

We purchased a Maytag dishwasher about ayear ago, and duruing this past year we have had the same part go bad , which we had to call Lowe's to send some one out to make the repairs. One time they said they need to order the complete touch pad, which took about three weeks to come in .

It's a good thing purchased a extended warranty, but thats not the point if Maytag is selling a defective product they should make good on it, like replace it, or recall it, not just let the consumer deal with their mistakes. They keep telling us that the switch on the doors it what keeps going bad, so how long do I need to purchase extented warranties from as long as we own the diswasher.

If that's the case I should just use that warranty money to throw out this defect (Maytag) dishwasher, and buy a better…

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Anonymous

Feb 16, 2015
0

three years ago we purchased a maytag bravos quiet series, we noticed about a year ago some rust under the top lid,didnt worry to much about it. got to where the lid would not close t run washer. called extended warranty co.

they said because of rust they would not cover the problem. called maytag main office in tennesse, they said they would not do anything about it. 00 for this washer and only got three years service out of it. i do not think this is right

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Anonymous

Feb 16, 2015
0

We never thought that are clothes would not be clean especially in cold water cycle. What are consumers supposed to do? With the complaints on line this product should be recalled,it is junk! If I produced a product like this on my job I would be fired!

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Anonymous

Feb 16, 2015
0

My perfectly cold bottom oven on my double oven exploded. No one was touching it. It had not been used since November and it exploded in February. It did not just break it literally exploded. My daughter still has a mark on her face where the glass hit her.

It did not just fall in the floor it flew over 8 feet into the dining room. My neighbor was sitting in my dining room and almost had a heart attack. Maytag said they would get back with me but does not seem interested in taking care of the problem.

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Anonymous

Feb 16, 2015
0

I have an issue with my Maytag gas range. The model number is MGR5875QDW and my serial number is 21056508GV. The porcelain grates on my gas stove are chipping. I have already had them replaced under warranty. It didn't take long after I replaced them for the same thing to happen.

I did inquire about replacing them under my extended warranty but I was told it was cosmetic so therefore not replaceable. Over the years it has gotten worse and worse and now I am at the point where I don't want to look at it anymore.

So, I have decided to purchase new grates. 00 each. Before I make an investment in new grates I would like to know if the chipping issure has been fixed. I spoke to customer service to see if they could answer my question and they said they don't know of any problems with chipping…

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Anonymous

Feb 16, 2015
0

I have bought and bragged about the Maytag brand for the last 25 years! I have never felt the need to send a complaint letter for anything else I have purchased but, after spending over $1,000 for my washing machine and am very upset with the way my laundry is coming out.

After using this machine for the past six months, my clothes are not coming out clean, or smelling clean! I have gone over the instructions many times. I have tried different strategies to get the clothes clean and not smelling bad.

The only thing that seems to work with any consistency is washing only a few articles of clothing at a time, and in order to get rid of the smell, I have to use more laundry soap. When I use more laundry soap, residue spots are left on my husband and son's dark work clothes.

At that time I…

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Anonymous

Feb 16, 2015
0

00 dishwasher to replace my old maytag that I had for 10 years. It was supposed to be like my old one. Well its to late to return it cause my husband connected it to plumbing we had for our old one which are both portable .

This one leaves my dishes wet and space is small. I am so disappointed in it, I am tempted to junk it and get someone to put in a built in ,and it won't be a maytag. Just thought i'd vent

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Anonymous

Feb 16, 2015
0

Within 6 months of purchasing a Maytag Refrigerator the auto defrost unit had a malfunction. Six weeks later and 4 service men later our refrigerator is still broken. We have taken 4 - half days off of work and lost out in over 400.00 in wages not to mention the food we lost during the initial breakdown. Maytag has no intention of fixing the issue let alone reimbursing us for loss of wages nor are they willing to replace the refrigerator even though it is covered under warranty. The only thing they offer is to continue to schedule service calls for which they tell you someone will be at your house between 1pm - 5pm and that results in MORE TIME OFF WORK not only loss of wages but now jeopardizing employment all together.

So unhappy, the fact such a well known company can do business…

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