Miracle Ear

Miracle Ear phone calls – Beginning 7-18-25

7-18 - I had received a "Birthday Gift" from Miracle ear for a "FREE Hearing Evaluation & $50 Amazon* Card." and had an appointment w/Kim at Columbia MO office – Had my hearing checked. Kim said I didn’t have “enough” hearing loss to continue to hearing aids at this time, but made an appointment for next year to make sure the loss hadn’t progressed. And “unfortunately” I didn’t qualify for the $50 Amazon gift card. (*Read the small print on the “Birthday Gift For You” sent to me without my solicitation).

7-21 – Called Miracle Ear, talked with Jonathan. Was transferred to Kim – Told her I’d read the fine print myself, and it said I would qualify if I had hearing loss. Did not say “enough hearing loss to get hearing aids”. (I DID have some…

I recently punctured my eardrum while not wearing my devices. I went in today for an appt to have a new exam after it healed to see if I had the same hearing loss. I currently have the universal, outdoor sports, noisy environment , privacy, and tv settings.

Prior to my appt, all 5 settings were working today and I used 3 of them yesterday. After the appt and adjustment of the devices, only 1 setting was working and it would not adjust to the other 4 settings.

I even walked outside of the office into the noisy street traffic and changed the setting and nothing would change . The tech said nothing was changed as far as the settings today and that she would have to send them back to the mfg for examining and it would take 3-4 weeks.

I've also had problems with very low volume coming…

00 dollars in one lump sum for my hearing aids and my cleanings and appointments were on fridays which was my day off from work. Now, nobody is in that office on fridays and I don’t want to take time off from work or travel to who knows where to a different location.

I wasn’t even notified of the change. I would never recommend miracle ear to anyone.

I purchased a pair of OTE hearing aids for $8,000. My insurance paid $1,000; u paid $1,000; and I paid $6,000. I signed the contract, because I was assured they were going to work. In the last year I paid over $300 in hearing aids.

I told them, from experience, I needed a mold to keep them from coming out of my ears. After a year, I will b getting my hearing aids with a mold.

I believe I should be given money for the year without hearing aids. Thank goodness I had an old, old pair I could wear.

I missed most of my social events, because of my hearing. I’m going to b 82 and it is crucial to hear. Closed caption is definitely for those who no longer can hear a pin drop. I missed Advent services and Sunday service. We r now into Lent and I have missed those services. Church is a big event…

I signed the contract, because I was told with a few adjustments the hearing aids would work. After a year, I was contacted by a Miracle Ear representative. I finally, was able to make them understand what I was talking about to make TOE hearing aids to work. I told them, when I took my fingers and gently pushed on my hearing aids they were great. I told them I needed a mold, in order for them to stay in my ears. I’ve had OTE hearing aids before and to keep the receiver in my ears a mold was needed.

I’ve spent over $200. In batteries. I missed social activities, like attending Church. We are celebrating Lent. We have a supper and a service every Wednesday during Lent. I have not been able to attend Church, because I can’t hear. My social activities have been compromised. I’m almost 82…

To Whom It May Concern, My mother Joyce Vaughn went to miracle-ear located at 2121 Airline Drive, Bossier City, LA. 71111 back in November to see about getting a hearing aid for her tinnitus. She talked to Justin Stuart. He told my mother we can help you.

My mother informed him that she can’t buy a set of hearing aids until she talked to her son. He told her no problem. Justin gave her a pair of hearing aids. Joyce informed him that she can’t buy them at this time.

Justin then told her not to worry about it. He had her sign some papers and my mother Joyce asked Justin what am I signing. I can’t read the papers, because I left my glasses at home. Justin said the first page is that I am giving you the hearing aids and not someone on the street.

She said OK and signed the papers. At this…

What started out as a friendly respectful professional relationship has disintegrated into a complete collapse of trust. After being evaluated for hearing aids, purchasing those hearing aids, putting a substantial down payment on those Hearing aids we signed a contract with a finance company RECOMMENDED by Miracle Ear staff, we are devastated by the manipulations of the finance company ALLY.

But worse we are completed disheartened by Miracle Ear company distancing themselves from Ally when we accepted their word and signed papers in their office. We are elderly and the treatment we have received is shattering. They said, “We’re out of it.

It’s between you and the finance company; you own the hearing aids and they are not returnable. We recommended it to friends, but under the…

I filed a complaint with you a week or so ago against miracle ear and I never received a response. What is the best way to find out what happened? H. Davis

when I first got these hearing aids the technician at your Olympia Fields store seemed to know what he was doing. since he left been having a new tech almost every time I go. They have messed with these aids to the point I have been living with a constant whistle I went for mycheck up told him about it and he stated that if turned in for repair I would have to do without the aid until I get it back.

That's unacceptable since I'm as close to deft without them I truely believe all thats needed is a larger ear piece, because if i hold the hearing aid in tightly the whistle goes away I explained that to the tech and he wouldn't replace it with a larger one. I can't believe that a company as large as yours wouldn't have loaners for this type of situation

You would think that after $6000 you would get better service and get the help you need. They have gone through so many workers and not everyone knows what they are doing. Went in one time for an appointment and wasn’t really helped left with not really being able to hear, but there was not much more he could do to help us, we went in for an appointment today that I had scheduled the day prior.

My appointment was at 11:45. We showed up at 11:40 and the guy work in the elevator said he just had left so I went up and called the number on the door since there was a sign that said he wouldn’t return to one.

The lady on the phone said she would try to give him a call to see what was going on because we did have an appointment at 11:45. she got a hold of him and he said he would be there in 10…

00 down. 00 for 5 years for balance. 00 due on 7/27/22. I contacted miracle ear. Said I couldn't afford payment and tried to return hearing aids. Admittedly I was a few days late of the 30 day return period so miracle ear refused to take them back.

I filed a dispute with Comenity. They investigated and essentially said it was miracle ears fault for a misquoted monthly payment. I have since tried to return aids to miracle ear with no luck. I have not made a payment to Comenity which caused the bill to keep going up and my credit score to be reduced by 100 points.

Comenity has tried to be helpful by removing some late fees etc.. 51,which I still can't afford to pay, due today 1/27/23. 00 per month. ) Now, I don't want the aids anymore. I just want to be rid of this hassle and get my credit…

I purchased and paid in full for my miracle ear November 23, 2022, I still do not have the item - it is now January 23, 2023. I am getting no cooperation from anyone at Miracle Ear- neither corporate nor the NY office I purchased it in.

This is so ridiculous that I would suggest buy one anywhere else and I now have seen them cheaper and probably better. 00 dollars so it makes no difference to them. Egregious. ……….

I had hearing aids made in Ravenna Ohio they did not fit, they made second pair, still didn’t fit ( in the ear model) I dropped them off , Oct. 25 they made a new pair, I still don’t have them , meanwhile I have made 2 payments and another one is due tomorrow , I still don’t have hearing aids WHERE ARE THEY?

I am still in the middle of trying to work with ME to either get the replacement aid cost refunded, or, ideally, get simpler aids. We paid over $8,500 for the top of the line hearing aids BECAUSE of the “find my device” app.

That app DOES NOT WORK! Therefore, I find these aids unacceptable. I have been contacting ME since October (over two months) and get nothing but promises to call me back. I have been scammed. This is THE most unprofessional company I have ever done business with. What a scam!

Why am I paying $1000 for cheap hearing aids when I went to return that $1000 once they refused to take him and let me pay the $250 for a restock instead they refinance and gave me some cheap hearing aids I will be contacting the district attorney

I want to complain in reference to the past service that my mother received. She went to the Gainesville Ga office and she was told she had no insurance coverage.

However, she does have coverage. Then when I got involved I was told she could not get refund because of too many days. I feel like no one even bothered to reach out to her insurance company at all. She is old and gets things confused if they had called to verify an appointment with miracle ear would not have been set.

The expense is just to much for her and I feel like she was taken advantage of. I have spoken to everyone in that office all I am asking is for her to get a refund of what she has paid in.

00 is a little much on a fixed income single lady that I call my mom she has only made 1 payment of $112 and some change I…

They did not honor the Butterball gift card promotion when I had a hearing screening done on 11-4-22. The person that performed the test said he was not given these gift cards & we would have to wait to be contacted.

I recently moved from Mississippi to Newport News, VA. I took my hearing aids in to the Newport News office on Warwick Street and they had to send one to the factory. I was told it would be 7-10 days. I took them in on Oct. 3. When the office answers their phone, they tell me they don't know anything and that they don't know what to say. They have never returned a phone call.

I am hoping someone can help me get my hearing aid or at least find out what is happening.

I can't rate my experience because the rating scale doesn't go below 1! Dont believe all the hype. My mother made the decision, at the age of 91 to purchase a set of these hearing aids. 00. When she first got them, her old hearing aid (she only had 1 at the time) was still working so she continued to wear the old one unless she was going out somewhere.

Plus, she was accustomed to putting the old one in as it was molded to the shape of her ear and easy for her to insert and remove. Over time, the old hearing aid became of no use to her so she began wearing the miracle ear hearing aids every day and I have to say that she and myself are very dissatisfied with them for a few reasons.

First off, at her age, she has severe arthritis in her shoulders and hands. Raising her arms or just holding…

This company has the worst customer service I have ever experienced in my life. They are happy to take $8,000 from a 90-year-old woman but are too busy to come out and service her hearing aids. She was desperate to hear !

with the so-called guarantee of 30 days which is a total farce and scam. Buyer be ware! They make appointments to see the client and then do not show up and don't bother to call and reschedule. 00. Totally unethical to these elder folks who still believe that Miracle Ear will stand behind their product.

Miracle Ear sells defective products. When you pay 6200 US dollars cash for a product, you fully expect it to work. I have been unable to contact Miracle Ear either by phone or on-line. They have no respect for their customers once the product is purchased.

Buying hearing aids from Miracle Ear is the biggest mistake I made. I hate to get a lawyer involved, but it would appear that I have to. Miracle Ear deserves NO STARS at all, unless like numbers, they can get a negative star.

I’ve had 2 unfortunate experiences recently with the receptionist, Shameka,She has always had an attitude when we,ve been in the office but these last 2 were the worst. Then I received the newsletter and the coupon for a free gift.

When I showed her she told me that was for new customers only, then she stated she needed to see the entire newsletter. We,ve been going to this offfice for several years I hate to see someone like this ruin it.

We love Michelle Bridges, she is so caring ,always makes us feel good.

In December 2021 I booked my first appointment with Miracle Ear due to a friend suggesting the company may be able to give me a better product, as he was very happy with his. Although I have had hearing aids for 30+ years and used the same audiologist for most of that time, I decided to go to Miracle Ear due to the large number of facilities and warranty services. That looked inviting, boy was I taken for a ride.

At the first appointment, 60 N. Merrimon Avenue, Suite 109, Woodfin, NC 28804, the limited knowledge testing person ran a quick beep test and handed me over to Beth. (Elizibeth Biebinger) Due to my sever loss she recommended the highest quality BTE device with molded ear inserts. I informed her that it is very important to me to hear my family speak as well as music comprehension…

I waited a month for my hearing aid.It didn’t fit right so I told them within a week at next appointment .She order another with a fuller fit in ear.Been almost another month and still waiting for it.I can’t wear the one they told me to wear till the other one. It hurts my ear and falls out so I can’t wear it anywhere so I keep it home.Paying good money shouldn’t have to wait for this.Not happy and wish I went someplace else

The Henderson office had a very good personnel named Mrs. Cheryl Jones. She left . The company hired a young lady, which was ok on service. I was Scheduled for an appointment on 4/6/2022. I showed for my appointment, but Mr.

James Sugggs, the new professional said my appointment was changed to 4/7/2022. I did check my cell phone. He went ahead cleaned my aids . He said I needed to clean the wax off my aids myself.. Why can't you get a good experance person run the Henderson, Ky. office.

The reason I use the Morganfield, Ky. office , I live 4 miles away. They changed. the appointment. to. Henderson ,Ky. I live near Morganfield, Ky. I don't believe Mr Suggs is a good organized individual. He had 3 months to let me know about. date change. Not 24 hours.

i was ROBBED of the APP that had theater and restaurant mode and when i tried to get some answers from Miracle Ear. 00!!! what kind of CRAP is that!! I have been with Miracle ear for almost 14 (FOURTEEN) years!!

and this is what a long time customer gets?? what BULLXXXX is that!!!!

My hearings have had problems charging, a noise. The phone at the Miracle ear office doesn't work properly, it won't let you leave a message if it does happen to ring, it usually rings busy. You can never reach them when you need to.

The finance company Ally Lending Company is horrible. If you pay a payment early they don't count it as the the next month's payment and they charge you a late fee. Found this out through an email, their customer service is very rude.

I have a judgment against Miracle Ear and I have tried very hard to be patient, go through the proper channels to get my $1100.00. Now times out!!! The sheriff will be assisting me in a "asset seizure" unless I hear from someone in the next 72 hours.

still haven't received one. ty Christine Rodriguez 724 216 3146

I purchased H/aid on Nov. 25, 2020 payment of $7638,98. 95 since. Since I wear them, nothing but unhappy about tinny ( metallic) sound laughter or softer. I need to hear my voice to talk and understand conversations. I visited office often to adjust the sound to understand contents I’m hearing or talking.

Some ways I don’t hear because my ears are plugged. When I move it around, mostly I hear tinny sound, don’t understand about 50%. They fell off very easily and I was going to tape them in ears. I don’t know they are too big or too small.

I tried small and large tips, nothing satisfied me. On Dec. 23, 2022, I lost one. I went to office again, to report for lost one for replacement. Now Im in desperate situation. I need to communicate. I called to have an appointment, no one bothered to…

Not able use hearing aids was 15 minutes late because death son would not even let him leave them all they need is programmed to phone

Purchased a set paid several thousand dollars . Sales person told me it would all sorts of things . Got a mew person manager very likable guy . And tried to help . But they always say it ear wax .

Wen in the car one side will will sisal noise and will quit. Tired of messing with them . Their in my dresser drawer . To streeful to deal with them . Seems every one I’ve talked to are very unhappy .

They said they would make it right. Not true!

Went July 20 2021for hearing test was told it would take about a week to get hearing aids needed for both ears. Well it’s September 22 2021 and no hearing aids.

I have called several times to office in Slidell Louisiana they always say I will check on situation and call you back guess what no return calls. Called Mandville Louisiana trying to get answers they don’t answer phone it’s an answering machine. I called 3 times left messages no response from anyone. Called customer service they were nice tried to help but no response.

Miracle Ear actions have given me a bad taste..I’m being ignored if there is something I need to do on my end someone needs to tell me but NO ONE is willing to help me.

This situation has been going on since July and now it’s September so my next step is I’m…

Purchased Hearing Aids Duluth Mn Gina was FANTASTIC to work with but just couldn't get Hearing Aids to work for me. We tried a number times but just wasn't satisfied. So through all these trials we went past the 45 day limit only because Gina tried everything to please me.

The Gentleman Jason who sold me the Hearing Aids REFUSES to Credit me because of time limit even though Gina explained to him why we went past the time limit. telephone 218-340-4994.

Ordered hearing aids didn't fit or work right. Tec Joey in wareham mass was rude wouldn't listen to anything I had to say.gave me a real hard time.now won't give back my 200 dollar deposit. Will never use them again.bad company.

when I went to your store in Baker City a few years back got my ears checked . the person said your hearing aids would help me. Now their is yet another person in the store so iI let him try to adjust them.

He sent me to get my ears cleaned by a doctor . The amount of hearing loss I have he told me he would of never recommended hearing aids for me. 00 I payed for them . They don,t work and I don,t need them laying on my dresser.

Thats alot of money for something that doe,s not work . I,m sure you will do the right thing here . Thank you for your help Tim Gassner 541-350-2859

My finace has severe hearing loss in both ears, due to very low an limited income we are not able to afford hearing aids for him. So i went online to find places that will help him to get hearing aid an miracle ear was one that came up that had a program that could possiably help my fiance get hearing aids miracle ear being a popular name and

a big company i decided to see what we had to do to see if he qualified for the hear now program. 00 application fee that is nonrefundable. so i make an appointment online an in the coment box i put the reason for making the appointment to see if my fiance qualified for the hear now program.

10/3/2019 to remind hom of his appointment so when we get to the office i walk up to the desk an the receptionist says to fill out this form at the time i tell…

Hello Mr. Lundberg, I am speaking on behalf of my parents one living and one now deceased. The reason I am contacting you by letter is that for the past four years your companies have repeatedly sent solicitations to my dead father and it brings up thoughts of grief and remorse each time.

I have contacted the number each time and explained his passing and how it affects the rest of our living family. After an unbelievable exchange from your Idaho branch never returning our call and never following through we feel we have no where else to turn.

I have tired of giving information for a man that has been removed from this address for more than 30 years. I would have to comment and say that what ever data base you are working from it is flawed.

Please remove Alonzo Hollins 14610 132nd Ave E…

I purchased my hearing aids on 4/16/2019 and receives them 4/23/2019 returned 4/30/2019 for appt, the left one only worked 2 days and was told I would have one by the following week. now on 5/23/2019 I have had no phone calls to resolve this, I call and never get a call back. You would think for almost $8000 dollars you would get better service.

Miracle Ear is a good product but unfortunately the technicians are only there to make money off of you they will upgrade you when you don't need it they will try to talk you into different technology when you don't need it so my opinion is Miracle-Ear does sell a great product it's just the technicians that are pushing clients away because they are trying to put them into technology that they cannot afford just so

the technician can make money. Miracle Ear would be so much better without Julie Collins because she is just trying to make money off the clients. I worked for Julie and I know I for 3 months Straight had to continuously cancel people's appointment try to reschedule them when Julie needed to follow up with the clients needed to tend to their hearing aid needs but

she was just…

*** MIRACLE EAR HAS ADMITTED (IN WRITING) TO KNOWINGLY VIOLATING HIPAA LAWS OF IT'S PATIENT***

***BUYER BEWARE - DON'T DO BUSINESS WITH MIRACLE EAR, AMPLIFON, GREGG OLSEN AND DEBBIE OLSEN! GOOGLE AND RESEARCH THE NUMEROUS COMPLAINTS AGAINST THESE COMPANIES AND INDIVIDUALS***

Gregg Olsen, Debbie Olsen, and Mike Olsen are based in Eagle Idaho, and they own a company called Health Services Bay Area, LLC. - "doing business as" Miracle Ear. They own several Miracle Ear stores, one of which is located in Cupertino, California.

Approximately one month ago, during a detailed phone conversation with Rachell Rato (Office Manager of Miracle Ear - Cupertino, California); Rachell Rato released Personal Health Information (PHI) to a party WITHOUT having the REQUIRED HIPAA Authorization Form on file…

This is my first hand experience dealing with Health Services Bay Area, LLC (d.b.a., Miracle-Ear) - Gregg Olsen, Mike Olsen and Amplifon (“Parent Company”)

***I highly encourage anyone reading this review to NOT DO BUSINESS WITH Health Services Bay Area, LLC (d.b.a., Miracle-Ear)***

The evidence in this matter reveals the original Purchase Agreement lacks at a minimum, and in pertinent part - the required signature(s) of the customer, required dates, required accept/decline of Supplemental Warranty, and the required signature(s) of Health Services Bay Area, LLC (d.b.a., Miracle-Ear) consultant(s)/employee(s). This is not a valid contract.

A refund for the defective hearing aids was requested within the 45 day required timeframe (by law), and Health Services Bay Area, LLC (d.b.a.,…

Purchased CIc ready made,with the assumption 30 days trial,however to much feed back and was very painful to wear(I believe I have small ear canal,had for 15 days,up on returning the aid I was meet with the following,YOUR COSTING ME MONEY,AND YOUR WASTING MY TIME,TO WHICH I REPLIED ITS NOT WORKING FOR ME,WELL THEN I SHOULD CHARGE YOU $200 FOR MY TIME DIDNT EVEN HAVE THE COUTESY TO WALK ME TO THE FRONT DESK HE WAS SO ANGRY NEVER HAVE I BEEN SPOKEN TO LIKE THAT, YOUR REP SCOTT BAREFOOT MOST CERTAINLY WILL NOT RECOMEND MIRACLE EAR IN BRADENTON

I have had $6100 retail with small discount Miracle Ear hearing aids for several months. I cannot understand a work anyone says. Everything is so loud I can’t stand it but cannot hear voices or understand what anyone says. Each time I go for adjustment they get worse.

Excuse is that it is my fault because I don’t have them set right. I have set them every way possible a thousand times and still cannot hear. It’s like money down the drain. Can I return them and get money back or tell everyone I have some really bad hearing aids.

I can’t hear anything on the phone with them and can’t understand a word my son says to me. He is very upset with my getting them and paying so much for nothing. I am going to have to quit my job because I can’t understand anyone and in a staff meeting I hear…

I have been to Miracle Ear in McAllen, Texas. The first visit was ok, from there on in, I came back every day because the hearing aids did not fit and fit properly I did not realize that 30 days have past.

I will not pay for something that does not fit properly. Will you please either take them back and not charge me. I thank you very much for any help you can give me.

When your company listened to the dictates of teenager, David Hogg and boycotted Laura Ingram Show, we lost respect for your leadership. Your Board was wrong to let politics make your choice. Do you let your own teenage children tell you what to do?.

A Marine Corp Veteran can enlighten Kurt Schmidt CEO. You've made an awful mistake. com/marine-veteran-rebukes-david-hogg-grow-deal-criticism-like-adult-shut/

I turned my hearing aids in to my local dealer 10929 US 1 in Port St Lucie Florida last September and still do not have them back. The dealership has never called me but I have called them 11 times. In December I called and they said they finally got them back but the left one still did not work. They sent them back in and I still don't have them. I got a call from the district manager of Miracle Ear after I wrote a complaint to the company and he said he would get to the bottom of this but never heard from him again. I want someone to call me ASAP or I will have file this. You still have my hearing aids and I have nothing. 4 months is not exceptable You can contact me at 910 777 1534 harleyman012358@gmail.com

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Age-shaming company. I have never contacted Miracle Ear for anything. Miracle Ear buys mailing lists with ages and relentlessly mails come-ons. " My hearing is fine. I have contacted Miracle Ear previously about getting my name off their purchased mailing list and they tell me that it is my job to do that.

Their job, apparently, is to age-shame.

On 8-31-17 I went to Miracle Ear for tube replacement and hearing exam. Seana Garvey accused me of switching my hooks out because they were both different ones and she even got the numbers off of them to order new one when I needed them after the first of the year because they had told me earlier couldn’t replace them but once a year.

On 10-3 I went to have my hearing aids which were under a purchased warranty to be sent off for repair I brought my old hearing aids with me to the which Seana chewed me out for putting them on the hooks I had said they would strip them out I ask her what I was supposed to do go without hearing aids to the which she started in on me again as usual and was told not to come back anymore.

I did at that time threaten the BBB of which I did call back and…

My experience at the Lansdale Pa. I would not go back there again. I hope you can let me know why I was treated so poorly. S. 19th.