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Morrisons

1.0
18 complaints

Address

Hilmore House Gain Lane, Bradford, BD3 7DL

Complaints

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Yvonne lemmon

Jul 2, 2022
0

One of your staff his name was James working in restaurant in Norwich was very rude to me just asked him a simple question don’t think I will be eating in there again until you get some well mannered staff

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Joe

Jun 30, 2022
0

Staff attitude is terrible, I was at check out point when my wife called asking me to grab something else which is 4 meter away from my check point (there are 8 check out point in total and 6 are unused) I looked around and saw the staff is at quite distance, so I quickly go back and grab the things that my wife asked me to buy and

when I come back to the self checkout till, I saw Gillian (staff name) was trying to cancel my item I scanned. I told her that I quickly grab another thing and now I'm back. ) and the self check out till detect scanned item as additional unknown item, so I can use that till to proceed with the purchase.

I went to the next till. But she turned back to me and saying I can't use…

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david evanson

Jan 4, 2022
0

Now the worse thing in all the time we sat in your cafe no one wiped or cleaned the tables with covid its not right thank you for your time D Evanson

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Darryl james

Dec 25, 2021
0

I bought a joint of special roasting joint of beef for my Xmas dinner and we’ve cooked it and it his so tough and chewy you can even eat it it’s very very poor joint of meat I haven’t got a photo of it has it’s gone straight in bin

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patricia hall

Dec 9, 2021
0

i am elderly with mobility problems and rely on my home deliveries from morrisons. i ordered the 'best festive cheese collection' which cost £7 as a gift for my friend for christmas and received it today,december 9th.

however i was shocked to see that the 'use by' date was december 17th . , since it was very misleading to advertise it as such. but the lady i spoke to was adament that i wouild not get my money back because when i ordered it it stated 7 days, but i presumed that meant AFTER it had been opened, as other edible items which i had ordered which stated the same, were all dated for late december.

i am very dissapointed with their decision, and feel i have been very badly treated, and would like to warn other morrison customers to be aware of morrisons policy when ordering edible…

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Alan

Dec 5, 2021
0

It seems every time I go to whitleybay morrisons tyne and wear a certain member of staff and a rather rude person towards the cafe staff she always helps herself to coffee I notice this when the staff are not looking I am sure this is lost revenue her name is Barbara as the staff mentioned her name when she came to the counter they said she worked in the cafe all I can say what a rude person she is not what you would expect from a big company having a none customer service employee

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Ivan birch

Nov 24, 2021
0

I bought Morrisons extra mature cheddar at a cost of £2

This extra mature is really awful and isn’t truly extra mature. So don’t waste your money buying this product

Marks out of 10 0 nil points

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Peter Michael Wilkinson

Nov 11, 2021
0

Unable to resolve issue by phone, twitter and Facebook. Extremely poor customer service.

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Anthony Sumner

Sep 29, 2021
0

Sumner..

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Steven watkins

Sep 24, 2021
0

30, because of the fuel station I was still stuck at the same place in the carpark at 12 dinner time I couldn't get out, I went in to speak to a manager to try and get help in directing the traffic so we could leave but the manager wouldn't come down to speak, it was like they where putting their staff in the firing line which I think is wrong, managers in Neath store are a joke, I was late for work an very unhappy about the way they handled the situation will never go there again absolute clowns for management.

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Rob Lennox

Nov 20, 2019
0

I just watched this. v=ldcmAPSkiUo As a customer of Morrisons, your company better have a very robust response to this as this is simply intolerable for a store guard and some jobless tit to be assaulting prospective MPs. Does Morrisons have an anti-BREXIT policy.

What is your equality policy? Do you discriminate based on political views? 4 million + of the rest of us that suddenly find Lidl and ASDA more appealing places to take our business? What have you got to say to us?

I sincerely hope the company that is providing this service beating up and bullying members of the public loses its contract immediately. What is your company anti-bullyng policy and does this not extend to customers?

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Fiona Machin

Nov 18, 2019
0

I'm a outside caterer & had a very special Birthday Occasion booked . The majority of guests were vegetarian but would eat fish - So, after several days of researching dishes, we came up with a menu . The main course was Hake & not having a fishmongers nearby anymore - I went to visit your store @ Ilkeston, Derbyshire as it always looks very fresh and inviting.

I did my research & decided I liked the look of your range and the price - so after a discussion with an assistant I wanted to know how to order 2 weeks in advance. The Assistant said I needed to go to Customer Services.

Customer Services were vague of how to place an order - called a senior member of the fish counter - They were most helpful and we came to an understanding that they would save me several pieces of Hake of a couple…

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Colin Seymour

Aug 12, 2019
0

Welwyn Garden City, Herts Store - Usually the meals are good for the money but today my meal arrived in just a few minutes so therefore the food had been kept warm. Meal not very hot which is a food safety issue (I have level2 food safety certificate).

I was hungry and it was edible so I ate it because it wasn't bad. 80 is a lot out of Carers Allowance but I needed to eat. A few hours later I'm at home on the toilet - all day and night probably.

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aly Nady

Apr 8, 2019
0

In the morning before i go to work i went to the petrol station to buy some diesel . and I went to Ely to work in ely college ,it meant be after work meet some friends in Ely, however in the medill of the day i received a phone call from the police to say '' Morrison petrol station reported that you brought some fuel this morning without paying ,,you need to come pack to king's lynn and

pay for your fuel ,so left my work and came pack to king's lynn what happen as i am sure i paid using my card using the pump pay by card only ,before i go to morrison i went to my bank to check what happen , looked at the statement i found the transact for the fuel went throw , i asked the bank to print out…

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Connie Janikowski

Apr 8, 2019
0

This food service services the Northwestern Grayslake facility. The food choices are terrible. There is never a change in the menu. I have had spoiled milk, and Broccoli cheese soup. The service is absolutely the worst I have ever seen.

There is never enough help at lunch time. I only get a 30 minute lunch and it can literally take 15 or more minutes to stand in line and get my order made. There are many times that there are no napkins....

two napkin containers are empty. Unacceptable!! JUST AWEFUL. This is a fairly large out patient facility and the Café should be 100% better than what it is. This is such a disservice to a very busy out patient facility. Something needs to change from the top down!

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CLIVE DAVIES

Mar 30, 2019
0

Me and my wife visited your cafe in your store at Kidderminster at 17.26, we ordered fish and chips they were served after about ten minutes,the chips were overcooked and the mushy peas had dried up crust on them.The cafe looked very uncared for with food debris under many of the tables and over loaded trollies full of dirty plates and leftover food.Needless to say we will not be eating here again.

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Margaret Wright

Mar 22, 2019
0

I have always shopped at Morrisons Whitley Bay since the day it opened and found it excellent.

However over the past few months they have reduced their smaller trolleys. They are like gold to get from the trolley stores. The only ones available on most days is the very large heavy shopping trolleys or baskets. These very large trollies are difficult to control, no good for smaller shopibng.

Today I searched the car park for the smaller trollies and came across a group of customers looking for them and also complaining. I spoke to at least 10 customers on my shop and asked how they felt and they to were complaining.

People who are disabled or elderly cannot manage the large trolleys. Please could you persuade who ever is in charge of these items to restore a quantity of the smaller trollies…

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TRACEY MCGOWAN

Dec 19, 2018
0

Dear Sir / Madam,

For the third time in three months I have had to alert your sales staff to THEFT within the store . I have witnessed men filling large, canvas, carrier bags with expensive alcohol - malt whiskies and large bottles of spirits.

This must be costing you a fortune!

Where are your security cameras pointing at - the sweetie counter??

I think you need to increase your security on the alcohol aisle - perhaps paying for alcohol at a separate till at end of aisle - just like you have to pay separately for cigarettes at the tobacco kiosk.

Just a thought!!

Hope you find this information helpful.

Kind Regards,

Tracey McGowan

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M mathison

Nov 10, 2018
0

Did my shopping this morning and went for a small breakfast with brown bread got told they don't offer brown bread challenge him saying that unusual he then asked a person behind the back counter saying that they only do brown bread in bloomer loaf which I I'm very surprised as you don't do brown bloomer laid in store then asked for three crumpet saying that they don't do three only two when reicieving they where cold as though they came straight out the packet

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fahime Rezaeian

Nov 8, 2018
0

last week i bought a pack of vitamins from Morrisons and start taking them and after taking for 2 days i felt sick and nausea and realize the pills was out of date.The date was expired on July.

kind regards Fahime

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mr harry bond

Jun 8, 2018
0

i have shopping at this store since it opened but today was a joke far to many products [sorry out of stock] never been as bad just as well staff were great as usual came without 5 or 6 products will go and get them at asda if it is the same next week the wife and i will be golng to asda PS and we dont really want to

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mrs patricia cheetham

Apr 11, 2016
0

I put a order in for my shopping over the Easter holiday, and legs of lamb was half price so i bought two I put one in freezer and cooked one which wasn't very nice and didn't taste very nice. So, I cooked the other one two days ago and the same with this one my husband who really liked his lamb and was put off by the smell.

We know lamb as we are in our 60 ad 70 years of age. We know this was old lamb very old lamb because of the smell any way it went in the bin. I wasn't going to complaint but I am fed up of being sold rubbish stuff off other Morrisons supermarkets and shops.

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Paul Jakeman

Mar 28, 2016
0

50 per week if I don't cancel by finding a code to send to whoever is sending. I thought I should inform you as there might be people that cannot afford this con. There are a number of different ones that pretend to be Morrisons, details at the foot of the e-mail Marketsharembu 223W Bulldog,BLVD 136 Provo UT 84604.

These spam emails basically say, "CONGRATULATIONS! Claim Your 500 Morrisons Gift Card!. Act Now! " This is really my only complaint, otherwise I like the store.

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marie hill

Nov 13, 2015
0

Went into Kings Lynn store, ordered food, was told it would take half an hour, changed order and just got sandwich at the till the cashier was so stressed there were only two people on duty do not think this is fair on staff. As having retail experience i understand the stress factor, this is not the first time this has happened. Most people were just moaning but i thought this should be brought to your attention.

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Fred Eardley

Sep 28, 2015
0

In May 2015 took my Mother for breakfast at Hanley Stoke on Trent store. Food and service unacceptable and complained. Chris got back to me and offered a compensation voucher. Nothing received but complaint no longer on Twitter. Was that the objective? Awful customer service.

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Louise Daniels

Mar 20, 2015
0

Customer service at Morrison is very poor. Women who served me on the checkout was very very rude. Never smiled Never said hello or thank you and was rude when I asked for more bags and when it came to paying.

I told her she was being rude she never said sorry and that I said I was going to put in a complaint about her and she just said go head what I thought was very rude.