Mozilla logo

Mozilla

1.0
11 complaints

Mozilla Firefox users are experiencing significant performance issues including crashes, freezing, and functionality problems across various Windows versions. Many long-time users express frustration with frequent updates that worsen rather than improve the browser experience, with several threatening to switch to competing browsers. Additional complaints focus on lost features, third-party integration problems (particularly Yahoo-related issues), and degraded usability.

Common Issues

45% (5)
crasheserrorsstopped working
27% (3)
new versionworserefresh
18% (2)
not save loginslostcan't see content
18% (2)
Yahooemailtoolbar
9% (1)
homepage terribleuser unfriendlydisruptions

Complaints

Mozilla logo

michael robert davies-bidgood

Nov 11, 2021
0

The nonsense annoying additions to Firefox:1. 2. Clicking when typing Fed up with all these nuisance changes, would you reinstate them back as original, I do not want to know how to do it, this is your program so would you please change it back.

The internet gives very complicated advice on how to do it but it is very difficult to follow and takes hours . sort out who keep doing these alterations with no advice on how to remove or delete or restore original settings.

RSVP Regards M R Davies-Bidgood

Mozilla logo

Dennis

Jul 14, 2019
0

Why is it that every time a "new" version of Firefox come out it is worse? It seems to view any page now one has to open up everything as far as permissions go. Also, getting constant errors and crashes on my Windows8.1. And don't tell me to submit any crash data, it has NEVER helped!

Used you for so many years and now will be moving on to a much better browser that they don't have to constantly mess with!!!

AND NOW..... JUST WHEN I TRIED TO SUBMIT THE COMPLAINT.... PARDON, BUT THIS IS SHIT!!

Home Error × Status message

Thank you for posting here. You must also confirm that the email-address belongs to you.. Complaint Dennis-Mozilla-1563139241 has been created.

The website encountered an unexpected error. Please try again later.

Mozilla logo

Dennis

Jul 14, 2019
0

Why is it that every time a "new" version of Firefox come out it is worse? It seems to view any page now one has to open up everything as far as permissions go. Also, getting constant errors and crashes on my Windows8.1. And don't tell me to submit any crash data, it has NEVER helped!

Used you for so many years and now will be moving on to a much better browser that they don't have to constantly mess with!!!

Mozilla logo

tim

Nov 7, 2018
0

firefox will not save logins anymore. i wish these companies were more into the product then money

Mozilla logo

Stephen Long

Oct 23, 2018
0

I have a HP 15 laptop. I like Mozilla a lot, so when I saw a pop-up to refresh Mozilla, I thought it was safe for me to do as such,but after I refreshed Mozilla, I lost my Office 365 app.

It is not in the removed apps list and my create a restore point in systems properties system is not working properly. I have used system restore before and it worked properly. What can I do to solve these problems?

Mozilla logo

Bill Guenzler

May 10, 2016
0

I have used Firefox for some time. Not long ago, my computer developed a new problem upon opening. I then receive a message "Welcome to Toolbar" from Yahoo. It give me no way to stop this annoying sequence from recurring.

I don't seem to have this problem with Explorer. Can you help me get rid of the Yahoo problem?

Mozilla logo

Janine Joy

Apr 11, 2016
0

Sometimes when I receive emails using Firefox, I can't see the content of the message. The first line appears, in part, in the inbox notification, but it's blank when I open it. I only have access to my email on my iPhone - no lap/desktop computer.

I wouldn't mind, but the emails concerned are of importance to me, and I would appreciate any help with this matter.

Mozilla logo

BJ

Jan 28, 2016
0

The new Firefox homepage is terrible, many times when I try to read a story, it does not load preventing me from reading it. Since the news is not segmented for different areas in the world I have to scroll thru the entire list for specific areas of world news.

It is not a very good system and very user unfriendly. I have been a loyal customer for a number of years buy I am now starting to shop around.

Mozilla logo

Sharon Peak

Dec 21, 2015
0

Yahoo mail was working fine last week. No issues. Then one morning I tried to access my mail from work and it is jibberish. I patiently waited until I got home to see if there was an issue on my home computer, also.

It has the same issues. Trying to reach Yahoo about it is ridiculous. I'd change email providers but I've had the same email address for way too long and everything goes to this email. The ONLY fix I've found is the get rid of IE and go to Firefox, which Yahoo says to do when you try and log into email.

Basically Yahoo is forcing users to use Firefox to access their email account.

Mozilla logo

Margaret Jean

Oct 7, 2015
0

I have had issues with the latest version 40.1 of Firefox lately. I keep getting notices that start with "This is embarrassing". You can't get to your mail without disruptions -- is that because you want subscribers to use Chrome or another browser.