National Car Rental

My phone number is 901-605-6685 Lawsuit against National Racial profiled Falsified A Report Wrongfully Put On Do Not Rent Discrimination I had a National Worker (Witness) on the phone the whole time. Should've been helping me instead he was trying to provoke me.

He called the police to escort me away, when I didn't pose a threat, I didn't have a gun, I didn't curse. Because, the worker on the phone told me I couldn't or he would try to have me placed on the Do Not Rent list.

I reached out to Jake his boss he haven't responded since 02-10-22. A manager name John called me a few days ago & said they wouldn't investigate it. Because he knows the manager Nick. I told him that's not how it goes, how long has he known Nick.

He said about 3 or 4 months I told him I have been renting with…

Lost and found. left my ring in the rental car and was called and told that it was found. 2 weeks later and 10 calls I have not been able to get anywhere. After filling out the lost item report NOTHING was done.

I have been hung up on 5 times, told I'll receive a call back 4 times and talked a person once that put me on hold for about 10min then hung up. Ridiculous

Waiting to get my rental #1439437507 for over one hour. Never had to wait this long ever. This is bad.

Need some one to get hold of this Tulsa airport location to take care of customers like me.

Need immediate attention. Time to pick up was at 6pm and now the time is 7:30pm on 6/27/22.

Corporate Rental Rate adjusted Mar and April of 2022 after having a issue with manager very disrespectful Mohammad Alareeqi Out the Cleveland Ohio National Car rental We have been a Loyal long time client for 15 years and have used your services for personal an business purposes From prior conversations Mr Alareeqi has Hung up on me over the phone when asked for supervision information May 2 2022 Then

being put on the Do not rent list was an act of Racially Profiling an act of abusive Power On top of Closing my Account twice for the exact same charge. 5230 thank u and this email is being recorded

I couldn’t give a 0. Escalates a complaint about an employee being rude, unprofessional, and didn’t simply provide the vehicle class per the reservation to the customer care. I’m as promised a call back by the area manager, and never received one.

It’s been over 4 months and I have called customer care over 5 times already, but still haven’t received a call back from the area manager.

Where's my contract? Was supposed to be emailed. Driving away in a couple of hours. NEED IT!

The commercial spokesperson for National Car rental service acts like a mob boss. Would I do business with your company? NO! Will I speak out against your company because of the advertisement spokesman? YES

Get rid of the jerk. He is totally offensive.

I had only driven the rental 10kms and parked it at home. The next day I drove to work (4kms) and parked the rental for the day. Came out to go home only to find find it would not start.

I contacted National Rental who told me to contact roadside assistance and get myself to Nanaimo Airport. By now the high security gates at work were locked for the night. It would have to wait 'till next morning. Again I contacted National Rental and they organized a tow truck.

I asked the how would I get from Ladysmith to Nanaimo Airport to pickup the replacement vehicle. They said they had no facilities to help me and that was up to me. Fortunately the tow truck driver was very kind and offered to drop me at the airport on his way to Nanaimo.

When I arrived at National Rental at the airport it was…

I am in a current rental agreement 2019 Infiniti Silver License plate BPC881 AZ I rent every month Sky Harbor Phoenix. I am experiencing dirty cars and this one I currently have is disgusting and should have been cleaned much better.

I spent over 45 minutes on the phone and three different people could not help me... argumentative, attitude they did not care, kept me on hold and never came back on the phone. BOTTOM LINE your company never got back to me. So I am driving a car that I had to clean myself - interior. They could not effectively or timely help me.

I will be talking to someone at the return counter and they will get an ear full. YOU FAILED A GOOD LOYAL CUSTOMER.

Leo Komonchak you should be able to find me.

Their customer service, escalation department and billing.

We rented a car with an EZ Pass and of course we knew the tolls would be p Charged later but they charged once and then a second time. We called about the second charge and the customer service agent TOLD us we would have to call the toll companies ourselves. I called back and asked for a manager instead they sent my call to the escalation department, an even bigger joke. The person proceeded to inform me that even with the EZ Pass we would have to pay tolls like we didn't know this! And after him talking down to me again it was go to this website which he actually spelled the word toll another insult to find out what they are. This whole company is one giant nightmare!!!

Trip #344056212. I recently was on vacation and we had rented a SUV from Tampa. Had zero issues until I needed to extend my rental. I used my free coupons since I had several to use I travel all the time for work, I called the local Tampa office(1 844-370-9186) and told them what I needed.

I was instructed to book as a Executive Area and bring the my current car in and then I could just re-rent the SUV I had currently. I thought this will simple and easy and off my family and I went.

The return was simple like she told me then it all fell apart. I was told I couldn't do this and that they need to have my SUV. I told them what I was told and got the run around from the manager on duty.

He then told me I need to get my belongings out and he would get me a mini van with low miles that…

Milwaukee international airport. Milwaukee Wisconsin. this location is run by a car dealership these people are among the most untrusted groups of peoples around with poor business practices. There were only Chevy vehicles at this location and if I want an upgrade I have to pay.

Please review this locations business practices and you will find they are inconsistent with other airport locations I have visited. I have spoken with the manager from this location and was told this is the direction National car rental is going.

There is additional information regarding the conversation if interested. Please email and I will go into more detail (It will be interesting to know if I am asked to reply) If I do not hear from you in 2 weeks I will send the entire conversation to the BBB. I am…

I have been an executive elite member of National for 4 years. Except, I just realized (yes my fault that this has gone on all year unnoticed) that I had been dropped to executive level last year as I was shy 5 rentals.

I am trying to use my free days for a premium vehicle, but because I was dropped to executive this last year, I can only use these up to a full size vehicle. ) I am 3 rentals shy of executive elite for 2018 which I will have by the time I want to rent an SUV, but no one in customer service can upgrade me to the executive elite status so that I can apply my free rental days!!

" I have dealt with many rewards programs and have never had any issues being granted some lee-way when so close to the level, especially after so many years of loyalty. I am extremely frustrated that…

I received emails from two station managers in Miami, Ricardo Abreu and Riley Knott (actually 3 from Riley) with the exact same statement hoping that National exceeded my expectations. When I responded how disappointed I was with the service I had nothing at all from either one.

This is unbelievable as all they want to record is the positive experiences and sweep the bad ones under the rug like they didn't occur. Their actions mimic my experience exactly so I can't say that I'm surprised. Let me say that I was very unhappy with my experience, but their non-response to my reply of THEIR email has got me furious. I was very loyal to National, they are the only place I would rent from due to the speed and selection of vehicles, neither of which occurred in Miami, not to mention the dirty…

I dropped my rental car off at 3:50 pm on October 18,2017 and as of 5:50 pm it wasn't processed. I called and they said it would be closed in 1 hour. At 11:00 pm it still wasn't processed. I called and they transferred me to a survey line.

I called backed to speak to a supervisor and he transferred me to a survey line. This is beyond frustrating. I finally spoke to another customer service manager and she stated she would forward this to their office. As of 9:00 am on October 20th this isn't resolved!!!

I called back and they said the supervisor is busy and will get back to me! I am an Executive Elite member and I have never in my life dealt with such incompetence in a company than this!

I had placed a complaint on August 8th 2017 I finally had it transferred to a regional manager on the 15th of August 2017 today is the September 6th still no reply confirmation # 1824018960. Thank God I'm part of the rewards program right!!!! Lets see how long it takes now to get back to me.

I am a business traveler who use National Car rental weekly and 3 times in Monroe LA I have been given poor cars and this is not the treatment I should be receiving as a loyal customer. 3 cars have been filthy and I've been told there weren't any other cars that could be given until someone returned one.

I've been late to 2 appointments because of it. Therefore I do want at least 3 car rentals for the buy 2 get 1 credited to my account for the inconvenience because I've sent 3 complaints and no one has even attempted to reach out to me and that's not acceptable.

If you can not make this happen I will have to go with Hertz. Please I am hoping you can make this right.

After selecting my National rental car on 8/20/16 at 1:25am from the Executive Emerald line, I proceeded to the check out line with one employee on duty at the booth. She was a young, attractive African American female with a sarcastic, unprofessional attitude. I requested rental paperwork due to going out of town. My total amount was approximately $421 for a 2 week rental. When I asked the EE the total, she stated $597, and I asked why? She told me National changed the rules about charging for the spouse of an Emerald Club member as an additional driver, sucked her teeth and rolled her eyes. When I asked her to remove my spouse she added an additional charge of $421 totaling my amount to $1018 for my 2 week rental.

Had the employee been friendlier with a professional, business attitude,…

I am an Emerald Club Member 706200950. I along with some of my Home Depot peers are frequent customers at the Tucson International Airport National Car Rental Booth. I am known on a first name basis by the staff and have always been treated very well from Luis and Tommy which is what has kept me returning, when I have multiple choices to choose from.

On 8/18/2016 I returned a car (res#1223795432COUNT) and inadvertently left my iPhone on the passenger seat. I checked out and got 2 blocks away when I realized that I left my phone in the car. I immediately returned to the National booth to retrieve my phone. I went directly to wear they where they staged the car for detailing, not more than 15 minutes later. Tommy from National attempted to help me locate the phone to no avail and several…

I reserved a car at Phuket airport, Thailand for Dec 22-Jan 7. The car is an old Nissan, I can not tell the exact age. It has very poor performance and power and the engine seems to be failing. Phuket has many steep inclines and yesterday the car failed while driving back from Kata Beach to Rawai over the hills even in the low gear; we had to pull in to the side of the road. This was dangerous and scary because there was heavy traffic.

I have rented 4 times in Thailand from Avis and Hertz and local dealers all with wonderful new model cars; this is first time that I tried National and the worst car I have ever rented anywhere. On the basis of this bad experience I do not plan to rent from National again. Cars like this one should be retired as unsafe.

Here is the best travel co-ordination - National Car Rental for the best car rental deals, last minute specials, and upgrades online. I am happy to share this with you all that I had a nice trip last month along with my family and the major reason for our comfort is only National Car Rental and it's wonderful services.

You can the Emerald club, choose any car to rent and go. Special services includes to receive a complimentary car class upgrade on the rental of a Compact through Standard-size car, online booking, special discounts, free weekend day offer and many more.

I suggest you to opt for National Car Rental for a best drive.