I am unable to add the NBC app on my television. I have a TCL Google TV. Every time I try to add it onto my apps, it tells me that I should check my internet connection. My internet connection is just fine because I can get all the apps I have chosen as my favorites.
I called my internet company and they told me to contact TCL customer service, and she was extremely helpful, but after trying many different fixes, but none of them helped, so she gave me the phone number to call NBC to ask them what the problem is, I called 212-644-4444 several times and today I was informed, by a computer voice that this phone number is no longer in service.
I request that someone contact me to help me fix this issue. I'm so disappointed in your customer service, actually no customer service!