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Nikon

2.5
10 complaints

Complaints

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moutaz

Dec 14, 2021
0

After Greetings I would like to submit a complaint to you against the agency of Nikon in Egypt. The content of the complaint is as follows: I contacted them to do maintenance and cleaning for my Nikon D 750 camera, and it was agreed to send a representative from the company in Cairo to my house in Alexandria to receive the camera through the company’s representative I was surprised when handing over the camera to the representative that he did not carry any receipts for the camera.

And they replied to me in the power of attorney that this is the power of attorney system that it does not give a receipt to receive the camera, but is given a receipt with the cash paid only. From under maintenance account.

Today, I was surprised by the representative coming home and when I handed him the…

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Marion Conner

Feb 12, 2020
0

from Walmart in Mt. 00. on clearance on 2/12/2020 When I opened the box the 18x55 lens was broken and there was no battery. I did email customer support.. I called in to 800-645-6687. com or a authorized deal for Nikon.

and if they did not anymore JUST GET YOUR MONEY BACK. and buy from Nikon or a dealer. as this was the last one they had. The sad part is I have been looking and reading up on camera and felt this one would serve my needs.

I guess I must have made a bad choice to buy from my hometown. Most likely I will be looking at other cameras on the market My hope was just to exchange it and get a new one for replacement.

Thanks Marion Conner 1257 170 th st Mt Pleasant Iowa 52641 319 931 1828 Cell The support is bad Star not even a 1

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Caroline Dennigan

Feb 2, 2020
0

Extremely disappointed with the support from Nikon. I did explain in my original message that I have bought the camera for my father who is 95 years of age and does not use the Internet. Obviously he needs a handbook but can't access this on the Internet I though at least as a goodwill gesture you would be able to send one out to him FOC. To pay an additional £20 for a handbook when these used to be sent out with cameras is quite unacceptable especially in the circumstances it feels as if Nikon are punishing the elderly who don't use the Internet.

On the 22nd Jan I asked for my message to be forward to a manager as I do felt the issue has been overlooked. Sent kind reminders but have been ignored. Sent a Tweet which was also ignored

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daniyal ahmed

Oct 28, 2019
0

its bulshit my diploma complete in 2018 but do not recive diploma certificat international kindly proceed my diploma thnkx

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Ronald H. Mahaffey, Jr.

May 22, 2019
0

I purchased a Nikon dslr 3500 camera about two weeks ago and registered it as directed and was told b your information that I would received instruction on taking a users course......TO DATE I HAVE RECEIVED NOTHING......

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Frank Schreiber

May 7, 2019
0

I am struggling to get NIKON to admit to a problem with their firmware updates. I recently (tried) to upgrade a NIKON camera to the latest firmware, only to have the circuit board fail during the upgrade. Since then (now over two weeks of back and forth with NIKON) I have been trying to get fair and reasonable support, to no avail. I would appreciate receiving NIKON corporate office information to file a complaint:

Regards, Frank Schreiber

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Solomon Hose

Oct 11, 2018
0

If you purchase a Nikon product don’t expect Nikon support. I had a very simple question about paring my D7100 to my IPad and could not get an answer. I tried calling but could not. I sent an email and never got an answer and I tried their quick connect and got someone who knew lesser about the camera than me.

One time before I sent a camera to be repaired and they sent it back unrepaired. Said it could not be repaired and then I found a 20-year old that repaired it perfectly - 4 years and it’s still working.

They just don’t believe in service after the purchase. I have purchased my last Nikon anything.

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Mark Hines

Feb 2, 2018
0

Hello. I just bought a new Nikon coolpix p100 but I need the quick start dvd and the Owners Manual. How can I get them?

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Jeff Cardeilhac

Dec 1, 2017
0

I ordered a Black Friday camera kit for my wife. My complaint comes from their shipping policy. UPS tried to deliver our order today when we were at work. but we'll be at work then too. when we're at work.

I called Nikon and got elevated to a manager who said they (Nikon) won't let me go to a UPS facility and pick up my package because of potential fraud. I have to sign for it at my front door. That makes no sense.

If I show my drivers license at a UPS facility, how is that less secure than signing for the package on my doorstep. The manager said they have continuous complaints from consumers about this arbitrary decision. I have gone to FedEx many times, shown my drivers license and picked up a package.

I was told that there was no way I could talk to anyone at corporate about this and…

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Beth owens

Jun 16, 2016
0

Purchased a new pair of glasses for over $300 within the last 4 months. Only wear the glasses at night and recently noticed a scratch on one lens. Took the glasses back to Walmart to be repaired and was told that the lens had been made by Nikon and their warranty did not cover lens scratches unless they were within the line of vision.

I have been wearing glasses for over fifty years and have never had a lens scratch, very disappointed in service from both Walmart and Nikon.

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Sean Rice

Apr 29, 2016
0

Nikon D5 and NIKKOR 70-200 compatibility issue. I have been shooting Nikon professionally for 35 years. I bought the D5 immediately only to find that the 70-200mm f/2.8 ED VR II doesn’t work on it. The lens works on every camera I am shooting now: D3, D4, 800, 800E and the 810A. I have never had a problem with the lens. I sent it to Nikon and they said I would have to pay $400 because the lens was out of warranty… it’s 5 1/2 yrs old.

She told me that Nikon Tech said is it was "misaligned"! I have never had a “misaligned” lens in 35 years. Nor have I had any problems with Nikon equipment that I didn’t create. It turns out service is not in charge of customer relations and cannot, according to the supervisor, authorize free repair, even when it is clearly a Nikon problem. This is a classic…