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O2

2.0
5 complaints

Complaints

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arfan khN

Sep 22, 2023
0

im arfan khan i have 2 sim contract from o2 sfter 6 month i upgrade the sand me phone dalivery vompny dod sand me text you get u dalivrey tomorrow i wait all day then i call dpd the se parcel go back o2 because o2 se tjis is froud the suspand my sarvice close my sim i call email the se dont call or email because o2 fraud department suspend you sarvice we cant help you the i email call every day after 4 week the se the will do investigation after 3 month the se im right this is not fraud the give me 1 sim back 1 sim still suspended i told then

i pay bill if u give me full sarvice the se ok after 4 week the se the only give 1 sim i se i will not pay bill i start pay my bill from october 2023 the was agreed after the behaviour was bad the not helpful i se i will live o2 the se yes go live o2…

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Dexter Wilson

Apr 23, 2019
0

I'm having problems getting my payouts on a daily bases.im on time and work scheduled shifts,and without that being said it seems as if they have a problem with paying.i work through the hospitality in Atlanta GA on centennial blvd

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paul graham

Feb 18, 2016
0

Unable to log on. Vicious circle scenario. Code doesn't give access,unable to get new code that works. O2 staff unable to solve problem. Still no reply to two e-mails sent by them on my behalf. Will someone sort this problem and give me access to my account,which is the third that O2 staff have set up when previous ones have crashed and locked me out.

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Adam

Apr 17, 2015
0

1 star is complementary to O2 regarding the inefficient and red-taped customer service it provides. I tried to cancel an account in December 2014 and several times since then yet I am still being billed and no action has taken place.

5 months later, mid April and I am finally being told that they accept their wrongdoings and that I am entitled to a refund. Yet they are arguing over how much will be repaid, claiming that I will not receive the full amount.

Over 2 hours on chat, 2 hours on the phone and still no conclusion. I strongly advise everyone to avoid using O2 at all costs.