Old National Bank

I have had an account in Old National (Bloomington, IN branch) for several years. I have NEVER in all this time had a live person answer the phone when I call to get customer service or help. This holds true for all four branches in Bloomington, as well as the main 800 number. No one EVER answers except a robot with a most annoying "voice" and an endless maze of menus that lead nowhere.

Today this is particularly troublesome because my Zelle account has been put on hold, for some mysterious reason. I have been paying my rent through Zelle for the last 2 years, and never had a problem. But my rent is due today and I cannot get into the account to pay the rent. I even got an email from Old National telling me to "CALL IMMEDIATELY" to resolve problem with your Zelle account. But I've been…

Ok I called the bank for automated and I listened several times and could not hear account balance. Then I call evensville,In and she was very snarky to me like I was too stupid . How dare her. She didn't even know the prompt number to pick to help me. I'm pissed

I thought I picked a great back for checking and Heloc. 00 deposit. Bank refused it send it back. Everything to this bank is fraud? Don't bother to call me and ask. I have emailed Gary passwatee in indpls asking this to be resolved immediate.

I doubt it will be. I need a call Thursday 5/4/23 at 317-624)5-0473. Carol ellington.

Ever since the take over that was a sh** show, this bank is the worse. You cannot even get a person the answer the phone for a simple question! I just got disconnected 3 times! I have other issues but I'm not going to get into that.

I'm not happy with this bank and will be seeking out a new bank to do my banking with. I do know plenty others in my community that feel the same way.

I was Scamed And the Bank Did NOTHING ABOUT IT...... I'M OUT $500.00 I CALLED THE BANK RIGHT AWAY AND SPOKE TO A NICOLE SHE SHOULD OF SHUT DOWN MY BANK CARD SO THAT THE TRANSACTION WOULDN'T OF GONE THROUGH!! She ASURD ME THAT SHE WAS GOING TO PUT A STOP PAYMENT!!!!! SHE NEVER DID

224-343-4198

I disputed a charge on my account and im looking over transactions that may have been done either out of error or fraud. My card was canceled yet I'm seeing over draft penalties even though I have a open issue that has not been resolved. If it is in fact error on my part, I think it should be waived since I have a open investigation.

I had my purse stolen on December 12. I contacted old national bank and they monitored my account. I was told that I would receive emails, text messages or phone calls of bills that came through that needed to be payed.

I have so many unpaid bills and I'm so far behind. I'm frustrated because they told me I had time to get my direct deposits switched along with my bills but that's not true. I don't fill victimized by the thief as much as I do from the staff at old national bank.

I use bill pay and one of my payments was changed from electronic to check and sent to a wrong address. When I called I was told that the address was sent to the one the 3rd party had on file.

My payment was to go to BP and instead sent to an address for Sam's Club. That bank had not dealt with BP for over 10 years. There should be no change to my account without notifying me.

I have been trying to get help from Old National Bank for weeks now and have been ignored repeatedly by both the Chaska, Minnesota bank branch manager Kelsey Miles and in several calls to the bank's headquarters. My adult son passed away in early August and had accounts with Old National Bank.

After receiving the death certificate, I sent that and a notarized affidavit to the branch manager at the Chaska branch. She did not respond to my calls, emails or texts until I called your headquarters. She then immediately sent a check to me and my son's mother.

However, she sent no documentation to confirm that this was the actual amount in his checking account. When I contacted her about this, and to ask whether my son had a savings account, she refused to provide that information to me out of…

I have repeatedly tried access your online banking and have met several problems to get on? I have talked to several people. I sent to the quay twice and waited for close two hours. When someone finally answered I was he was going to give me a password so I could get online but he cut out before he gave it to me! I’m highly frustrated.

I need access to my money ! I Have bills to pay! Thank you for your help.

Sitting on phone for 3 hours then being told I wouldn’t be serviced today. Tired going to branch office in Shorewood Illinois just to get my account unlocked. I’m 84 yes old and get confused easily. There’s no help and I need this unlocked.

Please don’t give me a bunch of numbers to call. Got A email sending me to the beach, sure no parking available and bank crowded. I walk with a cane and can’t stand long. Is there anyone on this earth that can unlock my account?