Daniel Saxby
I had a variable annuity with Pacific Life for over 14 years. 00 a year in fees. After I completed the application with Charles Schwab, the company contacted Pacific Life to request the transfer. Pacific Life transferred my account to Charles Schwab.
This is when the nightmare began. Someone at Pacific Life made a mistake. The funds shouldn’t have been sent until they had received a custodial release from the investment advisor whos was the custodian on the account. Pacific Life realized they made a mistake and recalled the funds from Charles Schwab.
The funds were transferred for the first time to Charles Schwab around March 24th. The funds finally made it to Charles Schwab around May 9th. It took six weeks to complete the transaction, which should have taken a few days.
Over the six…