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Pampers

3.0
60 complaints

Complaints

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Sisipho

Jan 15, 2024
0

I bought t a packet of pampers pants for my 1 year old baby But they couldn't even last an hour my baby is already wet I had to change him each and every now and then Had to throw the whole packet away because of this What a waste of money I trusted this brand Please fix your diapers

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Daniel Mawela Nkgadima

May 10, 2023
0

I've experienced how my son's urine smells since I've changed to Pampers product. The nappies are leaking as well. My son wets them they really stink as if he pooped and they leak prematurely. So please help solve this issue.

My contact number is 0736494019

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Michelle van Zyl

Mar 25, 2023
0

I bought a packet of Pampers 3 and there is already 3 diapers that doesnt have the sides and it makes the diaper fit incorrectly. It makes my son wet himselfnon the side as the diaper moves on the side because of no support

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Justin

Jan 19, 2023
0

I have used pampers for my first born and did not experience the issue I have been experiencing now with my second born the pampers leak through and there are damaged nappies in the packs I have been experiencing this for last year and 250 per pack is expensive to be quite about please help

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Mais Imreibe

Sep 23, 2022
0

Hello

I purchased a box of the night pampers 100% leak proof and my son still leaks through at night no difference from your regular ones. I tried to get a refund through Amazon and they suggested I contact you. Can you assist

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Lerato

Sep 14, 2022
0

I bought a box of pampers pants size 5 for my Baby Boy the pampers are leaking I have to check it hourly so that it doesn't leak as the nappy gets full quickly and my baby is getting a rash... I also noticed the Bum lotion aloe Vera in the pants

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Ashley Manning

Jun 22, 2022
0

I have been buying Pampers diapers and pull ups for 3 years. Never had an issue! This last box of pull ups I bought, 19 pull ups ripped on the right side. It's like the seem wasn't put together well.

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Ashley Manning

Jun 20, 2022
0

I have been purchasing Pampers diapers and pull ups for going on 3 years now and never had any problems. Last weekend I purchased another larger box of pampers pull ups (same ones I have been buying for 4 months).

I have now had an issue with 19 pull ups out of this box were the right side of the pull up keeps splitting on the seam. Never had this problem until I purchased this last box. It's very disappointing considering pampers is the most expensive brand but I have always liked them.

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ILISHA

May 16, 2022
0

Hi i have been using pampers premium for my baby and its been leaking through and also wetting her clothes. It is not absorbing the urine and her bum and stuff are still wet even tho its supposed to keep it dry.

She has also developed a rash. In these hard times its hard to be spending extra on diapers as these diapers are not doing its job at all. Im an unemployed mum and this just makes things harder for me.

will be waiting for a reply. Thank you

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Mafunzwaini pfariso vision

Apr 6, 2022
0

Ive brought pampers jumbo pack size 3, 76nappies the one with aloe the quality is very bad it is leaking urine and gel it does even last for atleast 2hours

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Brittney Mccoy

Feb 6, 2022
0

I got a box of pampers and one bag was the wrong size inside and they leaked. Over half of the diapers were unsatisfactory. I have to say the products in the past have been satisfactory. I have very low to no income so as you can understand I expect the products I purchase when I have the money to be up to standard.

I would like to have these replaced. Thank you.

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Delaine

Jan 25, 2022
0

Hi I would like someone to call me on 0744779405 .. my baby has been on pampers from birth and now his on the pants and he keeps wetting him self but the dippers are dry . Really disappointed

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Nancy Elliott

Dec 15, 2021
0

I bought pampers baby dry count 92 size 4 diapers. Bar code number 0 37000862246. The tabs when you pulled would tear or tear off. Normally pampers is what we use .

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Mahlatse Bapela

Nov 29, 2021
0

I bought two pack of pampers diapers (aloe flavour) during black Friday at Shoprite . My son is reacting so bad to them. He has developed rashes on his bums. Since I used few diapers can i exchange them since i have slip as proof of purchase.

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Nondumiso Mdletshe

Nov 10, 2021
0

I have been having a problem with my daughter qgetting wet after 2x passing urine

I chose pampers as I don't want that very same thing that youbgetbfromnother nappies but it seems like they are the same as the other nappies jst more money. I cannot pay so much money and not get the value I deserve.. I am on the 2ndnbox and I having the same problem. This is unacceptable really as pampers promises us that our children's bum will be protected but noooooo thy are not . Please shape up or make ur prices same as the other brands. And declare that you have failed our children .. My child is wet almost daily and it's unacceptable. Please do call me on 0713440909. Or else....

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natalie

Sep 16, 2021
0

u guys are aware as it is its so difficult with a baby during this stage and now this is causing me endless problems financially aswell. i bought the same diapers from same stores as i always use so it is a fault with the product itself this is a expensive diapers im a single working parent and

this is really upsetting im not looking to make few bucks that wont make a difference to me but this was my 1st experience that so upsetting i want this sorted out with some sense of urgency please

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Aamena

Aug 19, 2021
0

Good day. As a new mom, my pampers diaper experience on top of getting use to changing nappys. Has indeed made my experience more hard. I had at first purchased, pampers premium newborn, for when my baby was born. I was a happy customer.

Until I purchased Pampers Baby-dry. Which led to bad experiences, constant leaking nappys. To my defense, I then purchased Pampers Premium again, bare in mind I still had two packets (96 inside) of Pampers Baby-dry. Now in total 4 big packets of both Pampers Baby-dry and Pampers Premium.

Both leak from the waist area. I alternate between pampers premium and Pampers Baby-dry. I am a very unhappy customer, sitting with so many nappys, trying to find a solution so it does not just go to money's waste. Please assist or advise.

Such a well known big company…

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Zulfa brown

Aug 17, 2021
0

I bought a packet of pampers and the one side does not have the stickie side on

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Zulfa brown

Aug 17, 2021
0

I bought a packet of pampers and the one side does not have the stickie side on

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Arqueta Ricks

Jul 20, 2019
0

I have two toddler grand children and I purchased them Pampers Cruisers in size 3 and 6. I have no complaints about the workings of the pampers they hold good, don't leak, flexible, all around great. My problem is that within these two boxes we had about 15 in each box that the diapers only had one tab.

That is very distressing when you are changing diapers for active children. I did not think to save one just recently found out I could contact your company.

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Janine

Jul 4, 2019
0

Good day I'm very angry, I bought a pack of pampers at clicks about 2 weeks ago and to my surprise the one side of the sticky part just break off. I think its about 10 nappies that I cant use and my baby is a size 4 . Nappies is very expensive and to throw it away is not on.

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Ali Northey

Apr 18, 2019
0

I received my pampers the outside of box pampers cruisers 360 fit diapers size 5, 112 count. Inside the box is size 5 pull-ups. Wal-Mart would not let me exchange them for the correct diapers. How is this my fault.

Very disappointed with pampers packaging department.

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Nonhlanhla Pretty Makhubo

Apr 18, 2019
0

Hi Guys, I would like to lay a complain I bought a whole pile of Pampers by Mama magic, it was a premium care pampers brand it has damage my daughters bums they were extremely red we ended up taking her to the Doctor, as I'm writing you this complain letter I'm taking back the boxes to baby city to exchange them to the other brand I really love your products but after this experience guys you need to change the ingrediencies that you using they really damaging our little ones cause when its says premium you expect extra care but I didn't get that

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valemcia

Apr 15, 2019
0

da doc 3 times contacted da pmpers company n they said they cant do anything abt is which is very disapointing pamers being such a big brand my child sufferd on his 1ST BDAY DA RASH WAS ONLY WERE DA DIAPER B PLUS IT WAS JUZT LEAKING N ALL DA GEL WAS JUST FALING OFF DA DIAPER THIS COMPANY IS VERY BAD THEY DONT CARE ABT DA WELL BEING OF OUR KIDS I CALLED DA CALL CENTRE FOR COUPLE OF WEEKS THEN

ONLY TO FIND OUT NOTHI G CAN B DONE

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Teresa Roselli

Apr 13, 2019
0

The new box came in and 2 out of 5 diapers the tabs keep ripping off when I'm trying to put the diaper on my child. This is a waste of money and diapers. I've exclusively used pampers for nearly 3 years and never had problems.

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Simon Nyatlo

Mar 14, 2019
0

Good day

My name is Simon Nyatlo and below is my complaint/unsatisfaction from your Pampers nappies.

I have bought a size 4+ jumbo pack of pampers nappies on the 8th of March 2019 at clicks in Bloemfontein middestad.

The problem I am experiencing with these nappies is that every time my 1 year 3 months baby boy wets them they really stink as if he has pooped in them and they leak prematurely. My Son's skin reacts badly to other nappy brands and yours is the one that treats him well so please help me solve these two issues.

My contact number is 072 377 0315

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preeti gupta

Mar 14, 2019
0

My baby got rashes due to pampers.i dropped an email to customer service but seems they least bother about it.worst diapers,worst service ever.

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Cyrilene Holmes

Mar 14, 2019
0

Good Day

I recently purchased a box of pampers online from Takealot and since we started using it, my son doesn't even have it on for an hour and the gel is busy popping out and he plays with it, which is so disgusting. I also found that the nappy seems to leak and wets his clothing as well. Where is the 48 Hour dryness promise? I am very disappointed as this has never happened before and he has been using pampers since he was born and is now 20 months old.

Kindly assist as this now a waste of money having to change him every so frequently.

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Jeremy Bowers

Mar 11, 2019
0

I bought Pampers pants size 4 with barcode 015400 672869 and the product is slpitting open on the sides with the result that baby's clothes is wet after he urinates.

Bought at Shoprite in Bishop Lavis Cape Town.

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Kavir Baldeo

Feb 25, 2019
0

I’ve been using Pampers since my baby was born with no issues, I purchase only the mega boxes and I have purchased the first box of size 4 (9-14kg maxi) and everyone I used leaked poo, she is 9.5kgs and this shouldn’t happen. These nappies are very expensive and feel disappointed because of all the extra work that needs to be done when the nappie should have help much more in it. Looking forward to see what Pampers does to rectify the issue.

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Thobane

Jan 28, 2019
0

To whom it may concern

I bought a 94 size 3 pampers pack at ToysRus in Richards bay on the 26th of January 2019. Only to find they are torn on the sides..2 that I've used for with the first I thought it was only that one.

I'd like to change the pack. The sooner the better.

Pls see slip attached below.

From Unhappy customer

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Shanawaaz mohamed

Jan 28, 2019
0

Can i just ask wtf is going with pampers or p&g or whatever u guys wana call yourselves. Every single pack iv bort for the past few months has had atleast one half or poorly manufactured diaper... my baby boy switched to size 3 now n last week i discovrd 2 broken diapers after having just opened the pack and its not evn half yet, so im sure that il probably find more of these poorly manufactured ones as i go along to continue using the pack.

And as i said this has happened many times before but only brort it to ur attention now. I went online and lodged the complaint online n then two days later i was called by someone sooooo rude i honestly felt disturbed after havong spoken to this person.

She asked me the details she needed aswell as the product code on the diaper. Bt because the diaper…

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Susan Stumke

Jan 22, 2019
0

Good day, my pack of pampers pants size 4 are all torn on the side, and my son wets the bed due to this.

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utah-leigh

Jan 14, 2019
0

I am quit disappointed in pamper. I have been using pamper from the first day my son was born now he is 5 month 2 weeks but the pamper has been opening up on the sides and gel is come out I am not happy most nights I have to get up to change my child twice. one pee and I have to change him because it looks heavy on him.

what is going on with pamper premium ?????? sad

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Xoliswa

Jan 8, 2019
0

I bought Pampers megabox 4+ at Gateway (Durban) i found out that some of the diapers are missing the supporting elastic,almost the whole box is like that and my child cannot wear that

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Erica fields

Jan 5, 2019
0

Here recently I bought a box of size 4 diapers for my son at walmart and I opened up the box and some tabs wasn't attached to the diapers this is second box I ran into that was like that. I didn't make a complaint on first box. Help appreciated

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Rebecca

Dec 26, 2018
0

Bought two Mega Box pampers from toys r us this month still have one box full and the other one used one packet, don't know what happened but the pampers is not as thick as it use to be and this results in the nappy tearing on the side, the promise that it gives up to 12 hours is no longer and the gel turns out on the the side even when my baby poo it comes out on the side.

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Michael

Dec 6, 2018
0

I went to Walmart and bought some diapers and half of the diapers were scenes and ripped. I'm a single dad with the mother out of the picture. Walmart would not let me return them. I spent 20 bucks for half a box. I was really upset.

You guys need to let Walmart know that they should be able to exchange diapers if anyone run into the same probem

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thembinkosi ndevu

Nov 20, 2018
0

my babies nappies are not strapping on to my babies weist

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tasneem

Nov 17, 2018
0

all the side flips of ur pampers premium breaks when i change my son he has to be changed every hour because the nappy causes him to wet himself ive bought jus over 10 packs at dishem he is now a size 3 and i cant replace it because its pricey and i bought it in bulk before he was born he is 7 months and i literally have to dress him 5 to 6 time a day. we cant use anuda diaper due to him having sensitive skin hence us opting for pampers premium

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Letiefa Ekstraal

Nov 15, 2018
0

The new pampers is the worst quality and I've been using it with all my children. My daughter had a running tummy and for the first time using this new nappie poo ran down her leg nd i can't even keep the nappie on long nd she pee wet my bed nd her cot.

Never experience that before nd both my 2 boys used that. Been part of pampers family for 11 year nd very disappointed.

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SALMA

Oct 30, 2018
0

REF NO: 07429588, I HAVE NOT RECEIVED ANY RESPONSE YET, THERE IS NO CONTACT NUMBER TO FOLLOW UP.

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Yolanda

Oct 14, 2018
0

Hi x is baie kwaard won't x is ma alleen kry net Sassa vr my kinders maar my baby kaan nie ander nappies draai nie x Ht 20 nappies wnt die gel uit kom by die kaant VN die naapies En 10 nappies wnt nie kn stiek nie En die pampers hou vr my vr n maand maar nou hou DT nie net vr die maand nou moet x gaan kyk geld om vr haar nou weer pampers te koop dankie

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Manisha Sharma

Oct 11, 2018
0

Pampers is a worst worst company . I have a 1.11 years old baby and i am using pampers for him but today's morning i found lots of Sugar in his diaper. So i suggest you guys plz don't use pampers for your babys.

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Shanawaaz

Oct 4, 2018
0

I am very unsatisfied with your product. I have been buying for more than 2 years pampers nappies. I recently discovered that the quality of nappies became so thin and leaks at night. You can clearly see we you open the nappies that it is not even covered properly with lining. I'm really unhappy.

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leslie

Oct 2, 2018
0

I sent my husband to the store to buy diapers. I specifically said "buy parents choice" because the last time I bought Pampers they leaked through her clothes every time she peed. 00 on Pampers. When he got home, we had no diapers so I had no choice but to open them and at that point wasn't going to take them back.

So we're using them, but every night and even a couple times during the day when she pees, it goes straight through her diaper. I change her almost every 1 to 2 hours now because they don't hold anything. Pampers advertises 12 hours leakage control, but on what, a babydoll?

Definitely not my child, we can't even get 2 hours. A HUGE waste of money, not to mention being unsanitary. I would expect much better from a company that charges so much for their product.

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Risha Budhoo

Sep 20, 2018
0

Hi,

My baby is 9 months and ever since she was born I have been using pamapers and it was really good and I never experianced any issue with it. I have purchased 2 packs of pampers from Pick n Pay size 4+ and I have opened 1 pack, with this, she gets messed where her pee leaks right through her back when she lays down. This will be the 4th night now when I check her at night her clothes is wet. Im not sure if its this pack but im really dissapointed with this.

Please ensure all packing is made with care as this is very unhygenic for a small baby

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Rcheela

Sep 3, 2018
0

I have been using this nappies for the last 2years and now im starting to gt problem with this pampers why is that its breaking now nd my baby wakes up wet yesterday he didn't have his nappie even for 3 hours and the inside of that nappie came out but y'all say 12 hours dry I wanto talk to a manager that will give me answers not write msgs

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Tasha Cupido

Aug 28, 2018
0

I have 2 children & with my daughter I use Pampers all the way without any problems so when my son was born I did the same. When he turned 61/2 did decide to use the Pampers pants as he started crawling but that was a big mistake as we need change the diaper every 3 -4 hrs other ways my son will soaking.

It is very frustrating & it's getting expensive. I don't want to change brands as this is the 1st time it happened but it's the 2nd box we bought & same thing is happening.

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Shirona

Aug 8, 2018
0

I'm really disappointed with your diapers.you say last up to 7hrs but I have to change my baby every hour.my newborn has a bad rash now.pampers I'm really upset.

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