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Publishers Clearing House

2.0
79 complaints

Address

101 Winners Circle, Port Washington, NY, 11050

Complaints

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j

Jul 19, 2019
0

for over two weeks I have been trouble with the keno game , I can't get a game to run right.

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allen lovell

Jul 19, 2019
0

com game tokens has been very poor. Games stall out and fail for no apparent reason. No matter what ad-blocker software I use, I still get them and always just as I'm about to finish a segment. I've complained many times and the games are still F**led up .

The loot-case game has an ad popup in the middle of the game ; preventing me from getting all the cases popped ; VIP locks up and even the slots and the lotto fouls up. I'm tired and fed up !

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Delia flores

Jul 11, 2019
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For months I have been given some else’s login page I have told them that and they correct for awhile but it soon comes back trying to correct it is frustrating I enjoy playing their games but now I have to check the login they write down and have to work and work to get it changed my I’d is df42848@gmail.com they send me one that starts with vgato I hope they see this and correct thanks Delia Flores 5056037343 df42848@ Gmail.com

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Cheryl S Nakagawa

Jul 2, 2019
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07/02/19 I first spoke to Canada's Bhani @ 12:30 pm HI time who then directed me to Stacy. 71 due by 07/19/19 for amethyst earrings shipment date 05/07/19 invoice# 502298680039 account #00005008867 but then when I told Stacy that previously received 0226/19 letter that " genuine african amethyst, due to popularity, has temporarily run out of stock and

that exppectng new shipment to arrive and order will be shipped to you shortly and then got this bill for amenthyst earrings that never ordered to which she said that it was part of a set which was sent separately. I told her that I never ordered amethyst earrings as don't wear clip not pierced and that for every order that I receive I pay for it in full so checked my checkbook…

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Harvey Hecht

Jun 26, 2019
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Dear Sir, PCH delivered to my house two pink bathroom throw mats, which were supposed to be Rubberized on one side, Both sides a knit wool but not rubberized. What is the sense in getting a non rubberized bathe or shower throw mats. It is an accident waiting to happen. Please correct the shipping error and I will be glad to return the pink one to you.

Very Truly Yours, Harvey Hecht -908-338-3777 4080 Tivoli Ct. Apt.302. Lake Worth Fl. 33467

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BONI PELLICCIOTTI

Jun 13, 2019
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Received an empty envelope that should have contained 2 items, I called the number and was told I would receive those items in 2 to 3 weeks.... when I talked to the lady ,.,I didn't know my id number...gave her my winning number and found out that it was another person's number....my winning number is 4913 5192 5507....WHY IS THAT NUMBER ALSO ANOTHER PERSONS NUMBER?????????????

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Carol Smith

Jun 11, 2019
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I ordered 3 peony plants from you a few weeks ago. They arrived today. I just wanted to tell you that I was disappointed with the way they were shipped. They were thrown into a plastic mailing bag and nothing else.

No directions on planting, what kind of soil is best or any info on how long before you have blooms. I don't know where they came from, but I do think it was very shoddy the way they were sent out.

Thank you for your time.

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James McCrea

May 25, 2019
0

For the last three days, I cannot get any action on the entry tab from your e-mails. I get intimidating threats from your people, have placed orders cannot send the request, the dam tab is dead!

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Delia flores

May 9, 2019
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My acct has been stuck on one score since yesterday .Everything moves but not that also iam asked to change my password and to log in dozens of times :-oFten I have tried to log in with the correct information but am asked to log in over and over again I check my log in information and I have put it down right 99% of the time I am 83 years old and can do little else THANK YOUDelia Flores df42848@gmail.com

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Noel Redding

May 2, 2019
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I would like to know why when I go into your pages I cannot get the proper thing to come up. Frustrating to no end

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Marilyn Lott Mcintosh

Apr 23, 2019
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I received 3 deliveries I did not order the following: 1, Woman's Health Magazine 2. a box with infant items 3. Item in a yellow Envelope I did not open Please respond ASAP I am deeply return Items accept Magazine to the address below:

PCH 720 Winners Circle St. Cloud, MN 56399

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Christina Stamboly

Apr 23, 2019
0

No one can finish a "complete" game of Keno. Why? Because of the commercials. I have said this a dozen or so times but to no avail. Cannot wait until Friday, God knows!

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James Norton

Apr 18, 2019
0

For four weeks now my games have been getting harder to play , when the game starts it runs fine but as soon YOU MAY LIKE ad starts the game stops and will not run . I have tried not running an ad blocker and sometimes they work for a few games then quit , other times they will run with the ad blocker on and then quit.

Is there a reason I can't play the games ? Would somebody send me an answer please.

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Nellie K Gustin

Apr 8, 2019
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I did not order anything from you. I received items in the mail. I have been asking for the past 2 months how to return it. You never want to answer but you want to charge me for the stuff.

Send me information on how to return it or let me keep the stuff for free. You have screwed me over for the last time. Nellie Gustn

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penny wirtz

Apr 3, 2019
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your games are not working. please fix them thank you.

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Robert Moore

Mar 31, 2019
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I can no longer complete a full Keno game because of all the ads running on every screen so will just quit playng Keno. This is an invasion of privacy and should not be tolerated by people. The games used to be fun, but longer are, so I will just quit playing!!!!!!

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Ann

Mar 30, 2019
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I have been playing the various games on PCH for years. Now, it is almost impossible due to the relentless ad push-especially on pch lotto. I used to be able to play all the games on pch lotto is just over an hour but now I can't finish all of them even in 2 hours.

On 3/28, my browser froze up, then crashed because of all the damn ads. If I could give PCH no stars, I would. I am ready to say hasta la vista baby and quit playing anything on their website for good.

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James Norton

Mar 25, 2019
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For the last four days KENO games will NOT work. What's up everybody else seams to being doing well scoring tokens.

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Sherry Wozniak

Mar 24, 2019
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Did not get reimbursement or information on the lilys. Thisbproduct out of stock and the first order the surprise gift I was charged for.

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dorothy steiner

Mar 14, 2019
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I recently paid in full for a knife set 3 weeks ago (or more) and have not received it yet: (3/14/19). Could you forward my purchase or refund my entire price ASAP? Thanks.

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vickishepherd

Mar 12, 2019
0

my subscriptions for one year have been over I keep getting magazines I did not order and have been charged for this needs to be stopped. I have put in a call to the attorney general of this complaint.

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james norton

Mar 12, 2019
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After two weeks I still can not finish one full game of Keno because of ten or minutes are taken up with ads. Is this only happening to me or is this a problem for everybody ?

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James Norton

Mar 10, 2019
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Are you ever going to fix this 1 min. ad and a two sec.a game?The tokens are so low , what's up with that ?

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James Norton

Mar 8, 2019
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Why don't you ever answer a complaint? I've emailed you for over two weeks about your poor ads and lower tokens and nothing except the games are slower and the ads are longer.

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Robert McDougall

Mar 8, 2019
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I want your compamy to remove my number 9097713684 from all of your connected apps that i have been just induldged with way too many texts and emails Please remove me immediately. I hope this message gets into the hands of someone who has a little. Compation forthe ones who dont want anything to do with your company Thamk you

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James Norton

Mar 7, 2019
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Here we go again same ad from sk11 again and again. now keno is so slow that I can't get to the bonus games anymore. I have playing these games for over 5 years and have amassed over 280 Million tokens which have never played me anything.I'm not running any ad blockers why the rotten treatment ?

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James Norton

Mar 6, 2019
0

just what do I have to do to be able to play a game fairly run? Keno can not be played to the end because the ads are slow to start and long running . Are you trying to make me quit ?

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James Norton

Mar 5, 2019
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YOU ARE RUNNING THE SAME AD AS LAST WEEK ON EVERY GAMES AGAIN. The games were working just fine ,but now no other ads run and sk-11 is all you show . great job again.

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James Norton

Mar 3, 2019
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I have written before about this ad that has taken over the whole games. It is wrecking the whole thing with over a minute run time whereas the games only take about 10 to 20 seconds. I would not mind but watching such a bad made ad.

Everything about it is poor. I wonder if the other ad people are aware of their ads not being run. This been going on for over a week so far. Do you ever plan to get back to normal?

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Sarah Brown

Mar 2, 2019
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I have emailed complaints about the video ads before and after a game, during the confirmation that I completed a sweepstakes and a Token Bonus. I complained about the same video ad that was 48 seconds long and that it was the ONLY ad through 10 cards (2 sets of 5) in VIP Elite games. In fact, it took me an hour to complete VIP games. Of the 44 ads, 30 were SK-ll . Totally, the ads ('loading' to completion) too 30 minutes. And the 46 actual games placed also took 30 minutes.

I played the first 24 LOTTO games. There were 26 video ads and blank 'time' It took me 30 minutes total. 11 minutes of games & bonus played and 19 minutes of Video ads & 'empty spaces'. Please note: 18 of the video ads were SK-ll

In the past several weeks, when I have time to play the PCH games, I've had to deal with…

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James Norton

Mar 1, 2019
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I have sent two other e-mails and haven't heard a word about them.let me repeat myself again , your running the sk-11 ad is way to long ,poorly done and repeated way to many times . Are you ever going to change it or am I stuck with being forced to watch an garbage ad forever?pleas replay.

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James Norton

Feb 28, 2019
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Last week I submitted a complaint about an ad running almost every game ,well now it not only is to long ,it do NOT right . It takes forever to load . SK-11 should find another model who doesn't act like a meth head.

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Kathy Nishida

Feb 28, 2019
0

https://spectrum.pch.com/Path/19P1003/Start.aspx?utm_source=e50a27c2-84f4-47a1-9d66-b758b22b2358&utm_medium=20190227&utm_campaign=19P1003&tp=i-H43-8l-nu6-HzoNwB-1c-15cA5-1c-HznOU1-1oLM4l Tried to enter on this bulletin before deadline...could not enter...

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james norton

Feb 25, 2019
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you are running one ad every game I play ,it is to long and of no interest to me as I DO NOT USE THIS KIND OF PRODUCT . I think this kind of ads are like brain washing. I STARTED USING AN AD BLOCKER TO CUT DOWN A LOT OF THE ADS , BUT I STOPPED USING WHEN ASKED TO .

Now I HAVE TO SEE THIS SK-11 AD NO MATTER WHAT. I don't play for the prizes but for the fun. Thank you in advance.

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maria marques

Jan 25, 2019
0

please I spend a lot of money in you company ,and I never winning a penny from you .so remove my name and address of you list

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Diana Powers

Jan 12, 2019
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I received my cook book today 1/12/2019 item # 54OTH5 the cover was broken off the rest of the book and couldn't be repaired. The book is called "Welcome Home Cookbook" My customer I.D.# 019 1681 2058/order # 3062 0195 5809. I think I need a credit to my account.

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Bradley Hartsoch

Jan 3, 2019
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Thanks a lot. I complained about some of the games I play evey day, So noe this new year I can't finish any games that I so much enjoyed playing this past year, Now there all fucked up and cain't play any of them, Cain't enter any of the millon doallr sweeps cain't do shit, either I must have won something (witch I hope) or you people need some new technitions, did'nt have any problem taking away special gifts.

I just don't get it and am about ready to quit, So far I have over 43,000,000 tokens and can't even redeem them. what the hell.

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stephen

Nov 8, 2018
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They need to get the system set up to take partial payments online

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Daniel L. Taylor

Nov 7, 2018
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Latest order acknowledged. Previous order not acknowledged or shipped. My customer ID number is 2051346860. Missing order was for 2 COOKING CONVERSION MAGNETS. Order was submitted by me on 26 September 2018,

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Christine “Christy” Boyle

Oct 15, 2018
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I keep getting bills to pay for items I bought from PCH. In particular for an antique bracelet (which I have paid) and for LED lights (which I have cancelled). I have proof that I did, in fact, cancel the LED lights, but they sent them to me anyway. PCH responded to me saying I did not have to return them. Please check your records on these two items.

Thank u. Christy Boyle

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Ronald White

Oct 10, 2018
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I placed an order on 9/29/18 for a back wrap then on 10/02 I received an email informing me that the order was processed. Then on 10/05/18 I received another email informing me that the item was shipped, I contacted FedEx today 10/10/18 and they informed me that they haven't even received the item yet. My question is how can an item be classified as being shipped when it hasn't even left the warehouse yet?

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Bonita Anderson

Sep 1, 2018
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I cannot get out of the house every time I purchase an item to make a payment. Therefore I make one payment online a month. 00. I received a call this passes week for a payment. I informed the representative I make a payment on the 1st to the 3rd. She was very rude.

You cannot make 4 monthly payments online. If you make 1 payment a month its applied to the oldest accounts. I got behind when several purchasers were out of stock. I was told they weren't coming and then they did.

She gave me 12 weeks to pay and froze everything. I no longer get notified of games or searches. Look at my payment history. I have never missed a month. No one should have to talk to this rep who refuses to listen.

This is the 21st century, fix your billing system.

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Gerald Erback

Sep 1, 2018
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m sick of the add you show on every game of a fat naked man and what happens when he reduces weight, this is suppose to be a family sight and i wouldn't want my daughter looking and seeing that on every game, it has no place being on your games at all.

i just cant believe you show something like that on every game. i'm really disappointed in your advertising department for allowing that kind of add on your site. I suggest you take that off right away. thank you for listening to a concerned father.

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e. anderson

Jul 31, 2018
0

Received a call from a heavy accented man. Call had unknown ID. Went on and on that I had won PCH of $850,000 and a brand new 2016 (its now 2018) z635 Mercedes Benz Cherry Red. Gave name of Richard Graham.

Said my certified ticket # was 0098 that he was at desk #451-RG, Registration #3101. Had my correct name, but had incorrect address of 342 Social Drive, ________ GA ______. I started asking him questions after he asked me my home address which he did not give.

He told me to call PCH attorney John Walker at 929-277-4092. He could confirm this was not "baloney".

ALSO SAID AT BEGINNING OF CALL THAT THE CALL WAS BEING RECORDED FOR SECURITY BY THE FBI AND THE BBB. I had asked him where the offices were in Georgia because they would be delivering within 2 hours. He said one in Atlanta and…

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Penny Foster

Jun 23, 2018
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Merchandise is snotty to say the least. When I mail in payments thinking that I will get a lower balance, it never changes. I have been sending them money for years and can’t ever seem to get a zero balance.

They also never send me a receipt or confirmation of payment. They also signed me up for magazines that I never ordered but still have to pay for. I keep accurate records of my payments and ordered merchandise. After sending almost $300 over the last two months, today I received a bill for $150.

You can’t seem to ever get out of debt with these people. I don’t think I will ever order anything else.

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Lisa Grady

Jun 10, 2018
0

I've been playing this game for 5 years now and I still haven't won Publishers Clearing House still haven't came to my house but I keep getting a lot of emails saying you win but every time I play the games and they'll say all you're getting close and I don't win at all this is really frustrating it shouldn't take this long to win some people who play the game it takes them about 10 or 20 years longer to win and

that is not right and most of the people who win their real old I feel that the game should be last that long I feel like I should lights turn up the years

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Jack Schlining

Feb 12, 2018
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H. It did not used to. what happened. Did the rules change or what, I would really like to know, Thank You

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Michelle Staley

Feb 2, 2018
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First, this company preys on the elderly. My 85 year-young father ended up with 12 magazine subscriptions and we were able to get that resolved with minimal effort.

Despite me telling him not to order any more of their crap he ordered 3 more items. I was at his house when one of the packages arrived and refused the shipment they badgered him to where he ended up paying them $17.98. When I was at his house on 1-31-18 he was beside himself that PCH had sent him another item that he did not order, a sheet of Dallas Cowboys magnets and we live in KC so his team is the Chiefs.

I called PCH "customer service" and have never been verbally abused like I was by a person named David who I spoke to first. I called again and when I asked for the ladies name she sent me to the survey. Third call I…

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nina geering http://www.freelotto.com/register.asp?skin=default Geeringg

Dec 29, 2017
0

I know there are people all over the US that want to win. And yes I am one, but as a few days ago I have come to the conclusion what everyone was saying about PCH may be true. A couple days ago I as trying to put an entry in and it just kept going only one order ,just one order to confirm that I wanted to win.

I called PCH and explained to the lady on the phone what was being said and read to her what it said. She finally put my entry thru. I just put another entry in and it kept saying saying the same thing that I would lose my status, whatever that is, allit would take is one order I feel it sounds an awful like a threat.

It says you don't have to order and that an order won't help you win. Sounds to me like you don't order, you don't stand a chance on winning. I worked and enter…

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Bertie Nielson

Nov 18, 2017
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Every time you people doe maintenance to make playing better you always screw it up and i cannot play at all on 11-16-17 this is exactly what has happened and i cannot play sweepstakes at all please correct this and all the rest of the things that dp not work thanks bertie

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