Anonymous
I just returned from Radio Shack at the Westfield Mall in Bayshore, N.Y. I was there to buy a GPS. When I asked the clerk where they were located he just waved his hand in the direction where we proceeded to look for the item. We stood their for a while trying to find out the different feature of each and finally asked a clerk who apparently know nothing about the merchandise and just told us what most people prefer, which is not explaining the features.
Clearly, he was unfamiliar with the product. I asked if he could get someone else who might be more familiar with the product and he summoned the manager. The incident that I am complainig about is that the manager came out and instead of helping us, he spotted 3 friends and proceeded to engage them in conversation, laughing and talking.…