I bought gold brown bamber jacket $278.35 from canada website Ralph Lauren send the jacket by third party from United Kingdom customs charge $109 unfortunately jacket size didn’t not fit on me too tight went to fedex to ship back shopping cost me $402 ihave no choice we call customer service they said they can’t do anything i learn lesson never order online big time scam
I received a pair of double zipper Polo boots for Christmas then I have them a week I wanted a zippers busted I can't wear them in about another week another zipper busted about 3 days after that the soul started coming off of the boot the boots was not too tight and it had not been in the water I have to say this is the sorest pair of boots I've ever owned I would not buy it no more boots from this company
When into the store to get a nice cozy outfit for after my chemo and was rudely interrupted by Skip an employee there and we would not let me take my outfits into the dressing room to try them on when I shop here all the time.he was so rude I left the store with out buying my out fit I will never shop at this location again
Auburn supermall Auburn Washington
Hello, I am contacting in regards to making a complaint concerning a young female employee named Katie of small stature with ash/brown hair who treated my mother and her autistic Granddaughter in the most atrocious manner last week in a Ralph Lauren Store in York (UK).
I was looking through a seperate Isle through some clothing a short distance and I witnessed this young woman COMPLETELY refuse to assist my elderly mother, she was completely unhelpful and didn't make any effort and made an incredibly rude remark implying my 6 year old Son's Autism!
I have never in my life seen such behaviour from any Employee working in any such Store as this - my Son was left feeling nervous and my mother walked out of the Store - she was even crying on a seat after she went outside!
I am horrified and…
I went in to your store and was looking for cute matching outfits for the family photos we were going to take. I spoke to Bee, she stated she was the manager or that's the name she gave me not sure if it's real or not.
But she was so rude to my husband and son. She was nice to me, but I felt harrassed as if she was hitting on me. I am a straight women and not interested at all. But besides the point, she was way out of line and I want and am looking into an assault charge on her for targeting me, putting her hand on my shoulder.
And treating my family badly. Making gestures. She must be really crazy I'm not sure how she works in Polo in Allen, Tx. My father is a cop and I am going straight to him or the police station after having an awful encounter with a very uneducated black women…
I shop Ralph Lauren both retail at Macy's, NY and Dillard's in SC and frequent the Tanger outlet in North Myrtle Beach. I have purchased many of your V Neck tees both retail and outlet. I have never made any complaints.
These are very affordable and look nice on. As they are inexpensive I just replace them.
However I now recognize there is a fault in the fabric Of these V Neck tee shirts. I wash gentle hand wash . I bought a new top pf the line Samsung washer ? I even blamed my washer. The issue !
Every time I wash these tees there seems to appear little bite holes in around the same area lower front of the Tee shirt. I also never dry them in a dryer. I hang them. I have bought so many because I love the look.
I amm now buying any more even though they are inexpensive. I replaced so…
I purchased some sun glasses which I loved. I took them to Hawaii on a trip.
Not sure why but the lenses started to peel off with the sunlight. I would like to see if you can provide me an alternative. I only buy Ralph Lauren or Oakley glasses. Hate to remain an unsatisfied customer.
have been using ralph lauren polo green EDT for many years, the last bottle i purchased seemd fine out of the box, however the spray cap leaks and i have now lost most of its contents.
it's not cheap so i am very upset that its just been running out of the bottle. iv'e tried Ralph lauren complaints chat line but was told just take it back to the shop when i explained that i was on holiday and bought it from "the prufume shop" in a designer retail outlet ...all communication stopped
I do have a batch number on the bottle if it helps but i dont know what to do to get this resolved.
Any help at all would be appreciated
Thanks Graham
To whom it may concern: I have been a Lauren clothes fan for years but on my vacation I went into the Branson store. I was very disappointed in the service and the general attitude of the people working there. I was not greeted.
) I had to ask someone to let me in the fitting. That was when I knew I should shop somewhere else, because the annoying lady that let me in the fitting room that was a mess, started complaining about how the managers never leave the office and nobody holds people responsible.
When I made a comment about what she said, she just made some sigh and walked away. After that experience I left my items I had to try on in the fitting room and left. Very disappointing. I never had such lousy service from a Polo…
Hi there I have bought my husband a nightgown about 6,7 years ago and only few weeks after my purchase, when he was cooking himself a breakfast, for some unknown to me reason ( he must have been standing to close to a cooker ) the nightgown caught fire . It took us a while to put it out and scared us terribly .
I couldn't get rid of the smell so I have binned it ( paid almost £100 ) . Knowing how much he liked it I have bought it again 2 years ago and this morning we went trough the same experience again , but the fire was little bit more difficult to put out and it left him very upset and shaken .
We have had all sort of nightwear bought from all sort of places but we have NEVER had a single piece which would have caught fire so easily ,it should say on the label " flammable " and then…
The big guy section at the polo outlet in GulfPort, MS. needs a lot of work. I buy many clothes from there but have to settle for what i don't want because there is not enough variety to choose from.
The other sections have different stuff all the time. Is it discrimination against big people. This really needs to be addressed and I wish someone would contact me to further this complaint.
5B Navy blue style shoe. I have worn these shoes maybe 4 times and they are showing awful wear and tear on the bottom and some discoloration. Very disappointed in this shoe as I paid $85 for these shoes but do not have the receipt.
This is like the fifth pair of Ralph Lauren shoes I have owned and never had this issue with previous pairs. I feel a refund is in order to make this right. Can you please advise how to handle. Thank you so much--Vickie Matthews
Different jacket sent than advertised, eight emails and photos to customer service. One phone call to Ralph Lauren customer service not returned. Opened a dispute through PayPal, completely arrogant. They refuse to acknowledge that I am even a customer.
Several months ago I purchased 2 bath towels, 2 hand towels and a bath mat at Elder-Beerman in Zanesville Ohio. The color was deep purple and they were made in India. They are Ralph Lauren so I assumed they would live up to the name.
I noticed the first time I washed them in cold water with Tide the tub in my Maytag washer had a purple ring. I have washed these towels and keep noticing patches where the dye was gone. Yesterday after washing them I saw big areas where the color has faded and they look awful!!
I am 76 years old so I have had a lot of experience doing laundry so I know it is not something I have done. The dye is just defective. Very disappointed!
I purchased a set of sheets-loved the print for my bedroom. I have never slept on a more uncomfortable set of sheets. The russling noise is terrible. I have tried to wash with fabric softener, line dry them, fluff in the dryer with dryer sheets,but nothing seems to work.
Was wondering if i could return for or get some type of credit to purchase another set. Looking forward to hearing from you.
Neon pink button up long sleeved shirt and a orange button up long sleeve shirt was purchased and when washed the color around seams have faded. Two washes and they both look like they have been worn a couple of years.
Please advise me of what i can do and am i eligible for a refund. If I am eligible for a refund please notify me on how to obtain one.
Bought a neon pink button up long sleeved shirt and a orange button up long sleeve shirt was purchased and when washed the color around seams have faded. Two washes and they both look like they have been worn a couple of years.
Please advise me of what i can do and am i eligible for a refund. If I am eligible for a refund please notify me on how to obtain one from the corporate offices. I think this complain is justified given the price I paid as a customer for this shirt.
We received Dillard's gift cards from our children for our 50th anniversary 2 years ago. We purchased very expensive Ralph Lauren sheets, which we loved because they feel wonderful. They are 100% cotton, made in Bahrain, RN 116947. We didn't use them right away because we were in the process of doing a little remodel and refresh, so we've actually used them for a little over a year.
We liked the feel so much that we bought another set and we alternate between the 2 RL sets and another white set from an unknown brand that we've had for about 10 years. Last week, when I removed the sheets to wash them, there were huge tears about 18" long and about 6-8 inches wide at the foot of the bed on my husband's side of the bed. It was so frayed, that it couldn't be repaired with a single seam, so I…
When it comes to matter of style, brand is what matters which we have to follow and Ralph Lauren is the best portal to select your favorite brands in luxury clothing,accessories,sun glasses. It was very easy to order my favorite Rayban sun glasses in Ralph Lauren with a good discount.
Ontime delivery with good packing and the best brand are the special services which we can expect from Ralph Lauren. Thanks to Ralph Lauren to get my sunglasses ontime and i am going to rock this sunny weekend.