RCA

I have been attempting to get in contact with RCA via email asking them a question about a tablet that I recently purchased and it has been almost 2 months now and I still have not heard any reply back. I have emailed them more than once, and I got an immediate email saying that someone was reviewing my email but I never received any type of response after that automated one whatsoever.

Why on Earth would RCA say that they have online customer support if they are not doing that? Are they just collecting a bunch of customers emails and then tossing them aside? This is very very frustrating because I could have chosen to have purchased any other type of tablet available on the market but I chose RCA.

Their customer support is absolute garbage!

Bought a tv in May but didn’t open the box until October. Tv died after 6 days of use. Went through all the warranty steps and was granted a refund. It has been two months and still can’t get an answer on where the refund is. Horrible customer service.

Nobody responds to emails and can’t give you an answer when you call. Will never boy an rca product again. Just want my Money back

TV has horizontal lines in picture and is under warranty. Said I had to cut power cord to get new TV. New TV would take 2 or 3 weeks to process. Have to be without TV for that. I called 5 times in a week to talk to supervisor.

Finally called back and very rude. I'm on social security disability. TV is my only entertainment. Never again RCA!

I'm trying to troubleshoot my 55" TV and if I get a live person at all its a company called curtis, they send an email to somebody else. Its a lot of back and forth. I tried to get a number for rca corporate, can't get that either.

Have TV under warranty. Called 4 times to speak to manager. Said manager would call back within 30 minutes. No one ever called back. I emailed twice and never got a response. Will report to BBB and consumer agency also.

I have been working Curtis International, warrantee service provider for RCA, for about two month. I have completed all requests for information and pictures, videos, etc. that have been requested of me. We are now what seems to be in an endless loop, they asking for information that has already been emailed and is in the email trail.

Phone calls go to voice mail because they are busy. Case# 146858

I purchase a 40 inch RCA TV for my office back in August of 2019. I do not use the TV off tanaz I am not in the office often due to the pandemic. This past weekend the TV started displaying a black screen and then eventually lost the volume abilities.

C a who told me that there's only a 1-year manufacturer warranty on the TV. This is unfortunate as I did not purchase an extended warranty because I have always known our CA to be a good product I've never heard of a TV losing its picture that's not even 5 years old. Please advise, thanks

I purchased a 60 in tv on april 30 2020 , i woke up today dec 31 2021 with my tv just a black screen I have sound but no picture.i have always heard what great products rca makes. tiday I called and they said rca is a disposable tv. 400$ is not disposable to someone on a fixed income.

My rca tv has only sound, no picture. Ive called 800-968-9853 for 5 hours being put on hold for 20+ minutes at a time,then hung up on. Only got to talk to a human once, but not sure what language he was speeking, and he hung up on me.

I need tech support or someone to explain whats wrong with my tv. I shut it off last night, but this morning it wont turn on, there is now some strange voice saying " powering on & mote that I dont understand, and thats new also. Please help. 832-420-9418

I purchased a rca roku tv 65 inch RTRU6527 from Walmart of September 2020 I never opened the box until today when I took it out the box I saw 1 crack on the screen I felt it i felt nothing so obviously the crack is on the inside, then I plugged it up the screen is completely black with cracks covering the whole television when I contacted RCA there telling me I had a year warranty that expired last month which I knew nothing about.

It’s not fair to me that I purchased my tv last year because I caught it at a good price I never opened it until today and it’s damaged so I just paid for a damaged television that wasn’t my fault and that’s not fair to me I don’t want the money I just want my television to be replaced.

When I purchased the television I didn’t any any income so every dime I…

I bought an RCA TV 55" December 2018 with a 12 month warranty. It stopped working Nov. 6th 2019 and RCA refuses to honor their warranty. Only give me the runaround. I've provided them with all documentation they requested and still no solution.

Refuses to return my phone calls and will not let me speak to a supervisor. They keep stalling on the warranty till it expires. WHAT A SCAM! i WILL NEVER BUY ANOTHER RCA PRODUCT AGAIN. com Lakeland, Florida

Usually I buy Panasonic, Toshiba and Samsung electronics as well electrical equipment. For the first time, I decided to buy an RCA product and I chose an RCA tablet that I paid over $100. On the spot I powered it on to ensure it works, when I saw it worked I powered it off.

I have not used it for few months, then three weeks ago, I needed to use it, there was a problem. I kept on getting a message in red about Bootloader error. I called Customer Service who walked me through resetting it.

It still did not work. For few weeks, I made many calls finally, Customer Service Rep suggested for me to send for diagnosis, however, I could not find the receipt. They said I will be charged to repair it. Upon my request they transferred the call to a Manager, whom from the beginning was rushing me,…

I purchased an RCA 10 Viking iii tablet from Walmart in Barrie, Ontario on July 18, 2019 for $149.98.. RA WS337122C Model RCT6303W87DK-SL As you can see I have had this ipad for 2 months. When i turned it on, it did not work, even though it is fully charged. When I clicked to turn it on, nothing happened - only a grey light on the screen (like when you turn off the TV) I called Walmart and they said that I have to deal directly to RCA as they can only deal with returns within 10 days. I filled out the form requested by RCA and as requested - sent it to RCA Shop Request 2 days ago, Today I received an email requesting I courier the unit to them $40 CDN And a payment for $41,25 USD $50 CDN YOU HAVE TO BE KIDDING ME !!!!!! That is more than half of the unit's worth !!!!

THIS IS NOT GOOD…

My aunt bought 2 rca Voyager 3 tablets 1 is unlocked the next 1 wont I try everything and it just can't work I have the box but no receipt I even watched a bunch of YouTube videos I really want to use my tablet she said she purchased it at some store she is in New York I'm in Jamaica she can't find her receipt, the ne t tablet is opened

I shipped my tablet out to your repair place back in June, July, Aug of 2018 not sure which month and the tablet was not even a year old, and I had an accident with it that the whole thing totally broke, I called the main number and he said that they will replace it or refunded it and that since it is not a year old at that time that they will give you another year for the garentee (spelled wrong ) sorry.

As of today I never heard back from you people to see if they received it or to replace or refunded the money that I paid for. My name is Jacqueline Pollick. edu address 7017Mcclure ave Pittsburgh, Pa 15218 home phone 412 731 6926 no cell phone .

I would like a fed back from you or you will hear from my lawyer for a small claims. I really don't wanted to get into this but it seems like…

I contacted the customer service via email about my tablet battery going out upon receiving an email back to fill out repair form i enter all necessary information including purchasing date and issue. At that time i was not notified i would have to pay for the repair so i send tablet in for repair so after not hearing an update on repair status or delivery date i contact the repair customer service from the time of me being on the phone they were very rude and continously interrupted me.

So as of today i am notified that i will have to pay for repair and so it has not even been repaired or started upon yet so i suggest i no longer want the repair cause its so many tricks to it suddenly and that my tablet be shipped back the person over whom ever i spoke with gets on the phone and tells me…

On 9 February 2019, I purchased a RCA tv/dvd player, (Model RTDVD1900-B SN: A1810264610001484. I installed the tv on the same day. Our television service here in Pass Christian, MS is Cable One, (you have to have their little Cable One box to watch cable television).

The tv will not accept any of the codes available to fully activate the remote. I went to Cable One business office in Long Beach, MS and was told I could get a code that the tv would accept by calling RCA Customer Service. com.

I called Cable One again and a service appointment was set up. Approximately one week after that phone call, a technician came to the house. The tech could not get the remote to accept any code either. When I have problems with things I have purchased, I like to make it known to whoever made the…

Purchased a Cambio notebook/tablet & keyboard has stopped working within less than three months

I purchased this tv a week before Christmas, I was without a tv when I had to return it because there were red lines running down the tv and there were shadows in the brown colors that made the picture horrible so I returned it. I waited 3 weeks for the replacement and the color in this one is just as awful as the last one.

The colors are horrible and no matter what I do it doesn’t get better. I have Multiple sclerosis and can’t walk anymore so tv is really important to me and I can’t go another 3 weeks to get another horrible tv.

Tracy Tice 411 Cherry Street Wrightsville PA 17368 717-586-0290 Model # RNSMU5036-B 50” 4K Ultra RCA

i went to sleep with my rca plugged in to the wall and the next morning i woke up and my device is stuck in =>fastboot mode and wont charge

I was given a small inheritance and thought that it would be nice to have a brand new 60 in. I am going on 64 and saw a nice 60 in big screen of RCA at Walmart ... NOT ANYMORE !!!!

I will never be able to afford another big screen TV in my life . YOU MUST BE SO PROUD !!! All you are is a rip off co. that I will never deal with again..... I will tell everyone I know about your low grade work and I PRAY thet you go out of business soon because you are WORTHLESS !!!

At this point I don't want to date anything. I'm frustrated with your company in trying to get a tablet back that was sent to you for repair. We have been waiting for. It has been @2months ago. it is supposedly ready . We are trying to make payment on line it will not let us and we are getting the run around by customers service. They are very rude with no patience for those of us that are not as quick with today technologies. We want is to get our tablet back..

Sincerely, Mrs. Andy Talley Misty82788@gmail.com 812-917-0105

P.S. When a person wants to speak to someone in English then please get some one that can speak it and the person on the other end can understand them. Thank you

Called about my warranty. Tv picture is going off but tv and sound stays on, they refused to do anything for my tv because I did not have a bill of sale paper receipt... since I bought it online all I had was an email confirmation.

com they told me that is considered my bill of sale. They cannot give me anything else. Rca refuses to help me with my tv

I contacted Venturer Electronics, as instructed and was told to send them back to be looked at, which I did. They were mailed back to me, and still were not working. that was three weeks ago, and I still do not have the label...

somehow, it keeps getting written down incorrectly, which makes no sense to me). I bought these dvd players for my children to use in the car, and they have not been able to do so for months, due to the ineffective way this is being handled.

we should be able to return the items to the store where they were purchased as we do for all other defective items. This experience has made me not want to buy any other RCA products in the future. 86, purchased at Walmart.

i am tired of getting the run around from Venturer Electronics. Thank for your time and consideration

Missing Tablet/Laptop model # rc6k03w13h1-SL , RA# WB036233C MY TRACKING NUMBER SHIPPED TO YOUR RCA REPAIR UNDER TRACKING NUMBER : 1ZA832W30334561797, RCA REPAIR RETURNED WITH TRACKING NUMBER: 1ZF937V66892001196 . THE UPS STORE @ 1030 N MOUNTAIN AVE ONTARIO, CALIF. PHONE NUMBER: (909) 986-2622 OWNER NAME: ROSANN, DAUGHTER'S NAME: LINDA.

THIS TSTORE STATES THE RETURNED WITH YOUR SAME TRACKING NUMBER IT'S BEEN A MONTH & A COUPE OF WEEKS . NO ONE CAN TELL WHERE IT IS OR FIND IT. IM SENDING EMAILS TO RCA REPAIRS & CONTINUE CALLING THE UPS STORE .

SOOMEONE NEEDS TO TELL WHAT JUST HAPPENED . "IT DISAPPEARED INTO THIN AIR". OR MAYBE THIS IS A RIPOFF OF SOME KIND. SOMEONE PLEASE LET ME KNOW SOMETHING.

Bought a 55 inch tv on line it was delivered on black friday, in april 5 months later it stopped working, i called customer service the gave me a ticket # CF0509183106, weeks later they emailed me May 11th asked for model and serial # and pictures and proof of purchase, i sent them, didnt hear anything so i called back they asked for more pics, i sent them, weeks later , nothing so

i called again, now im being ignored, no tv should stop working after 5 months, this is horrible, i saved for that tv, now im being ignored

com_support_webform I email this email address last year when I was told to by the first person about the crack and never receive a reply and I email it earlier this year and still did not hear back from anyone, It's been almost a year and I still have not receive my daughter tablet back I am very upset I paid with my hard earn money and

to be told that they will not send me back the tablet that I paid for is ridiculous and crazy. I never Buy RCA and this is one of the reasons why I never buy products from this company this company is a rip-off and it's a fraud it makes cheap products that do not have quality to it.

I would recommend to anyone never Buy RCA and for them to cheat my daughter's tablet for almost a year and refuse to bring it back refused to send it back is crazy. when I…

Provoking 10in tablet purchased April 11,2018 product does not come on,no power even after being charged. I am very disappointed in this product. Now I'm supposed to ship it back at cost to me which is not fair seeing that the products has been in my possession for only three(3) months.

I feel as if I wasted my MONEY and TIME. NO STARS from me.

21, 2018 Order number 212461. model RS2867B. Mine complaint is, we received the system and it took a couple of weeks for us to unbox it. When I placed the system it looked great. My wife, loved the radio. But, when I went to program the CDs into the system, it would not program.

I got ahold of customer service and they told me to try to reboot the system. Well, that did not work. Now, all I want is for you to send me a prepaid shipping label, so I can send the system back.

I want you to9 refund the money back to my Discover Card. And call it even. You sold me a defective product. I want my money refunded. And, Mandy in Customer Service said, in your manual, we have to pay for shipping.

But, where it is stated is under out of warranty section. m.

I purchased a RCA Viking Pro Tablet for my grandson in August 2017 @ Walmart on San Jacinto in Hemet California. It has not worked in months. it does not power up. He, my grandson, took it back to Walmart and because his Mom threw away the box as well as the receipt he was told there is nothing that can be done.

I purchased a 48 " float screen tv with in 6 months I returned it because the picture went the tv was a year old when I bought it the second one did the same after 7 months I paid good money for this tv calling your coustomer services I was not treated fairly I was told flat out one year warranty and without extended warranty to bad about my luck really your company sells tv a year old and this second tv last a year and you tell devoted customer to f bad I'm sure this is not the last thing I wanted to hear I'm so

angry that I will spread the word about CRA products and services. Thank-you

I bought a RCA sound bar model #RTS735E about a year ago. This is the worst piece of electronic I have ever had, in the time that I've had it I have been able to use it maybe a half dozen times.

I've changed the battery in the remote, I've bought new cables on it, I don't know if it's the remote or the sound bar it's self. When I try to turn it on sometimes it comes on sometimes it doesn't.

00 dollars I spent on this is the worst money I've ever spent. I'm on disability I can't to waste my money on your products again, no more RCA for me.

I bought a RCA 10 Viking Pro for my daughter only 6 months ago and the battery will no longer hold a charge. I found out its not a simple fix, its requires multiple tools and soldering. For the short time I have had this tablet I should not already be having issues with battery life.

I will not be buying another nor would I recommend anyone else too because lets just face it, its too much work to do to change the battery. Unsatisfied customer!

My 75 year old Mother purchased an RCA tv in May 2015, August 2016 the tv picture stop working. My mother purchased this tv at a Walmart in Ottawa, ON. She took the tv back to Walmart with the receipt and they would not help her in anyway. She then contacted the company that was in her instruction manual that came with the tv. RCA company did not do anything, said it would be a $150.00 to look and see what was wrong with it. Come on a tv should last longer then 1 year. My mother is now without a tv and lives on a fixed income. In order to purchase this tv in the first place she had to save for awhile.

I am wondering if any of the RCA tv's have been recalled? Like I said previous a tv should should last a lot longer then 15 months. No she did my get the extended warranty, it took her…

I spent over $1700 on 2- 42" & 1- 32" RCA flat screen lcd TV's. 15 days after the warranty ran out 1 of the 42" 's sound went out. 30 days later the sound went out on the other 42".

6 months later the sound went out on the 32". I will NEVER buy anything RCA again.

I saw 55" RCA tv advertised in Big Red weekend flyer 2016/6/8 for $499. Ad said numbers were limited. I went to largest store in Canada at South Common Edmonton for 7:00 am. I was first in door and greeter said they never got their shipment and listed numbers of tv's at other stores.

I went to Windermere in Edmonton that opens at 8:00, where reportedly there were 5 such tv's. I was early and first in door again. Salesman and customer service said they only had one tv and it was sold. How the hell does the only tv in a store get sold before the first customer comes in the door?? They will sell me a much smaller tv at the regular price if that will help. One big scam. This, with the last 5 customer service scams and rip offs for warranty they never honored, I will turn everyone and anyone…

I purchased an RCA tablet received on April 13 2016. It has not worked properly from day 1. I have sent numerous e mails to RCA since Walmart will not refund my money, and all I get back is we did not find your complaint, we can't find this, blah blah blah.

I contacted RCA on May 9 2015, before the tablet was even one month since purchase. And I am stuck with a tablet I can not use because it shuts itself off numerous times a minute. And touch a key you never know where you might end up.

The product and service are both worthless.

Just bought a M6504 mp3 player. The user manual is so poor you cant find any information on what to do with the thing. Will not sync with media player. will not load easyrip. Tells me needs to be in msc mode.

Can't figure out what that is. dragging and dropping files works but when player disconnected from computer only 2/3 show up on the device. Not listed in drive download section of your sight. You want money for an asked question in customer support.

don't think i'll ever recommend or buy Rca product again. You should be ashamed!

On May 15, 2015 I ordered 2 RCA 7" Android 4.4 Tablets for my 11 year old grandsons (twins) for their birthday (Nov 15) from Walmart online. The confirmation #: 1084197847---model #:RCT6773W22. By the end of July 2015 Dustin's was no longer working and the power cord. I sent it back to Walmart to have it repaired. I received it back the end of October 2015. By December 2015, not only did Dustin's tablet stop working for the second time, Dion's had stopped working.

Over a period of seven months, both tablets have ceased to work, twice on one and once on the other. Walmart refused to take the units back for service and stated that they needed to be sent back to the manufacturer. For this reason, these two tablets will have to be sent to RCA for repair. Instead of going through this issue a…

May of 2015 I purchased from online Walmart 2 RCA 7" Android 4.4 tablets at a total cost of $155.94. The Order Confirmation #: 1084197847 and the model # : RCT6773W22. These were used a Birthday presents for my two grandsons, 11 year old twins. They were given to them June 2015. By the end of July 2015 one of the tablets no longer worked and the power cord. The tablet was sent back to RCA for repair was returned September 2015. By December 2015 both tablets stop working.

Over the course of 7 months, both tablets have ceased to work. Walmart has refused to take them back or fix them. Instead of going through this issue a third time, I think it would be prudent to upgrade the tablets to the newer version at the same cost. This is an inconvenience to both myself and my grandsons as they have…

I have applied to several RCA positions in South Carolina. I've been passed over by individuals that are less knowledgeable. Some of these individuals don't even remain at these positions. I have all the credentials for this position. I think the selection Committee may overlooking the more qualified candidates!

On 10/28/14 I purchased a RCA 7" SMART TABLET WITH DTV model; DAA730R. price $199.99 plus $19.99 total $219.98. The tablet stopped working so on 8/28/15 I contacted rca as instructed I sent the tablet to them. They sent it back it still did not work so I sent it back they sent it back to me and said it was the wrong tablet.

They sent me an email with the picture of a tablet and I emailed them this is not my tablet mine is an rca with dtv. So I called them again I was told that the tablet could not be repaired that they send me a new one with a return label for me to send the one I have to them that was 9/1, the lady's name was Bridgett. I never recieved anything nor did I get a call so on 10/15/15 I spoke to daisy she said to give them 3 days they would take care of the matter.

The same…