Chantal Moorhouse
We were traveling back from Portugal on the 21st May 2019 (FR4051). My partner Mr John Andrew Stewart was with me, was sitting in 27C I was opposite in 27D. The stewardess was serving tea, coffee etc when she poured boiling water down his left arm.
At first she just said sorry and moved on, Andrew called her back to get some iced water and a cloth or something for his arm. She did get him some ice, tissue and a cup said sorry. And carried on serving.
This remedy did not work and he then actually got up and said again can you please help me as this is not working. The stewardess did say that she did not realize that the flask was broken. The remainder of the flight he couldn't move and couldn't rest.
I personally think this problem may not of been as bad if she as reacted immediately and…