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SammyDress

2.0
14 complaints

Address

526 Nanshan Road Shenzhen, Futian, Guangdong, 518000

Complaints

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Willie Holmes

Aug 7, 2016
0

I ordered 2 wigs. When they arrived they were the exactly the same and I broke out immediately just from touching them. They are made some where in China out of unknown materials. Impossible to contact them to request a refund.

None of the website information work. They are a total rip off and is allowing to operate without limitations. No one should buy from these people. They are taking your hard earned money.

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Mattie

Feb 22, 2016
0

Ordered 5 dresses for my daughters for a dance paid for expedited shipping back the beginning of February. Have not received anything tracking number but no info there for tracking can't reach a person at customer service and will never order from sammydress again.

I advise no one else to order from them either. Worst customer service and company to deal with they are frauds and take peoples money.

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Rudolph

Jan 30, 2016
0

We ordered zipper warm gloves for riding, a blue dress for my wife, and i would like to order some jackets and shoes. But there incompetent sales are not trusting. I am afraid to order. I would have to go back and give the list, but the point of my SammyDress complaint is money taken is money stolen.

Is this email going to do any thing? I'll be waiting.

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Tonisha Woods

Jan 19, 2016
0

I received two out of three items ordered one pair of boots had torn furr and thread coming apart not wearable. Called SammyDress customer service to find out were other pair of shoes are no one has called back. My password is not being accepted through support service online no way to reset it.

Very dissatisfied really want my money back. I waited 18 days for the shoes that I actually received to be unwearable and a pair missing from order. Feel like I got ripped off. The shipping an handling costed more than the three pair shoes I ordered.

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Erica Howard

Dec 11, 2015
0

I've placed a order mid on the SammyDress website back in November and it is now middle December my items still haven't been shipped yet. I'm very pissed off and will be writing my review to their customer service dept.

after I finish this complaint. I wanted them for Xmas. Only one problem here, there is no customer service number to complain!

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Terriann Haughton

Nov 22, 2015
0

I placed an order on the SammyDress website on October 12 2015 it's almost the end of November and I haven't receive my order. Emailed customer support and heard nothing!

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dorthi harvey

Nov 14, 2015
0

10 for order. I have not received it yet and they are trying to tell me I only had one order and it has been received. I did receive the one order, but the first one I never received. I have sent SammyDress my order number and my tracking number.

I also called customer service and spoke to a rep who was no help. Now the tracking number goes nowhere. Guess what? The 1 star is for the worst service I have ever had. Invoice #m1510151937239406 and my transaction #5bk251979x984670r.

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dorthi harvey

Nov 12, 2015
0

I placed an order on SammyDress almost a month ago. As a customer I usually get what I want. I ordered a large woman's top for Christmas with the order number of m1510151937239406 and shipping tracking number ltn31985136nl. Have not seen anything yet and my calls have not been answered or my emails returned.

I have ordered a second a week ago and received it without a problem. Is this company legit?

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Maria elena paz suarez

Sep 23, 2015
0

I contact you because I don't know what happens with my order. I send to many messenger about that but I don't received answers. I bought CN14391914053461 with the SKU YJ1528901 and order number MM1508150939537734 SKU 133195602 and 139299101. Please contact me and let me know what happens with this order because I don't received yet.

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Deborah Turner

Aug 8, 2015
0

Ordered a swimsuit that is a size for a child but was lead to believe it would fit a large adult and the quality of the material is good. No tags on the swimsuit. Would like to be able to contact customer service but can't seem to find where and how to do it.

Would someone be able to help me out with the complaint number or customer service hotline?