Samsung TV

The TV speaker has been damaged.There is no clear sound.

Sir I have Samsung tv au80004kled series now problem display workin time green line and on and of himself what salootion how to this repair please help iam living kerala malappuram (ds)

A Samsung repair tech came out to fix issues, and didn't fix nor attempt to fix any of them. " She explained a bunch of stuff to him (which I would've understood technical speak), and then he relayed to me that nothing's wrong with the TV, even though he did no troubleshooting.

In fact, he said, this is a TV, you don't do gaming on this TV. )

I have a Samsung 55 inch smartTV that I have online had for 3 years and now it has a black line all the way down the middle of the tv a tv that's only 3 years old and I pay alot gor shouldn't be like this

I am complaining once more. I bought my Samsung tv on 3/31/2021. The screen started going black till there was no picture. I did get a response on my complaint. They sent a repair man. But upon checking he said it needed a new panel.

Now Samsung worker Milagros D. will not fix my tv because it was a one time accommodation. Well if it needs the part to fix it, what is the problem. I believe this tv was defective when I purchased it.

They should back up their products. I paid $600 for this tv and now it is not working. I need it to be repaired or replaced. I am not being told by this woman that they cannot fix it. It is only right. Santi Reeder 615-485-6412

My 3 year old Samsung QLED 70 inch TV crashed 2 weeks ago it took this long to get the warranty service company to come out and diagnose and now it looks like the entire TV board is bad and will need to be replaced . God knows how long this will take now to get fixed.

I bought this TV because I assumed Samsung would not give Technical problems , but I guess I was wrong, thank god I took the warranty but this will not happen again though. This is the last Samsung product I will buy.

The Nosey channel doesn’t have volume. I tried to see if other channels volume work and yes it does. I don’t know what going on if someone who work for TV guide put it on mute and that’s not okay.

I hope Samsung tv fix this issue soon thanks

I recently bought my Samsung smart TV my volume is working but not my picture and I don't understand why this is happening I read that people who purchase the Samsung Smart TV has been having the same problem is that I have been my complaint is why don't you recall these televisions and let us have the money back to purchase another television that works

My Samsung TV sucks! It stopped working in a little over two years. I thought their products lasted longer. And, their customer support is a joke. 30 minutes for them to tell me they don't have a complaint process!

Choose another brand. Low quality TV: Samsung - 50" Class - LED - 7 Series - 2160p - Smart - 4K UHD TV with HDR Model: UN50RU7100F

Bought the QN75Q60T 75 inch TV.Hardly ever used quit working.Tried getting repairs done through uss repair/samsung.J7st the run around.$1700 plus dollars for this TV.

I purchased 2 smart samsung TVs in Jan 2020 in Chicago Recently, Both TVs screens got black shadow on one side hiding around 40% of the picture Customer support was a nightmare ( two calls for 30 and 55 min) … no solution provided I was promised to recieve follow up calls from the service center 2 times but i never recieved any till now.

Later, via text message, I was asked to confirm the payment of at least 200 USD gor each TV before any service because my warranty was only for one year Samsung wasn’t honest yo tell me before purchasing that their TVs are workkng only for 2 years!!!

I have a 2 year warranty on my Samsung qled tv from Samsung choice I've been getting the runaround from Samsung for the last month my tv broke down and everytime I call Samsung they tell me they'll take care of it this time they say a ticket has been generated and someone will contact me within 24 to 48 hrs then I get an email from the service company saying I have to pay for the repair after Samsung said and I sent Samsung a receipt showing my warranty is still good your company is the worst by far that I've ever dealt with I will never buy any of your products again and

I will tell all my friends and family of my experience

Samsung TV Model UN43NU6900FXZA 43" Inch NU6900 Smart 4K UHD TV 2018 Sl # BZB234CK940298P Type UN43Nu6900 8 8727626698 8 UHD TV 6 series 108 cm Class

Literally, at least 10 times a day, this TV loses internet connection and will give an error message. And then we have to spend at least next 10 minutes, multiple times trying to reconnect and at last it will happen. Again in a short while, same thing. This is getting extremely annoying. This issue is there for many months now. refer attached document. I want a proper resolution for this.

Samsung TV channels are uncomfortable to watch because the commercials are twice as load as the movie and its impossible to keep turning the volume up and down

installation of tv was late more than 24 hour

Pl send ur installation engineer at the earliest. Because not installed properly.

Tried to talk to call centre about issue with TV QE49Q70RAT. Date 3/01/2020 between 1430hrs -1600hrs. I spoke to two people who clearly have no idea what they are talking about rather then fix the problems. The other Lady said I quote " get in touch with John Lewis perhaps they can help or arrange a replacement" I asked for an Engineer to call and sort this out I was told get in touch with John Lewis!!!

If this is first contact with Customer Services at Samsung it is very poor indeed. I'm now Looking to return the TV to John Lewis

I have three Samsung TV's and have been very pleased. I also have a refrigerator, Washer and dryer, and a computer that have been great. Recently I have found out that the smart tv is no longer compatible with Acorn TV. The shows freeze after a while. Acorn says Samsung changed browsers and the new one is not supported by Acorn. I want to know if there is a plan to fix this or am I out of luck. It was not a cheap TV but for it to be obsolete after one year is unacceptable.

Thank you

00 three years ago on a 75" Samsung Smart TV. It now has 4 bright spots about 3" in diameter on the screen with many more starting to appear. I have purchased many TV's over the last 50+ years. This is by far the biggest POS I ever bought. Beware POOR QUALITY!

Television started loosing the picture and I only hear the sound. this can go on for days minutes hours. I had this Tv 22 months when this all started happening. I was getting ready to trash it when all of a sudden after a day of leaving it plugged in, it came on again.

I love the picture on this tv. when it works. cant afford to repair it, I paid so much, to get so little. O Gresham

I did complaint on the toll free no. 1800407267864 of samsung customer care service....the mechanic/engineer came today as on 19/03/2019 and asked us to call on the number 7617511400 for asking of some spare parts of the TV. But that lady(on phone) said that the TV cannot be repaired as parts are not available in the company.It seemed that the above mentioned lady who seemed to be an employee of Samsung had connections with the mechanic and favoured him to force the customers buy the spare parts from this mechanic personally..

On November 15, 2018 I made two television purchases at CONN'S appliance store. I selected one 82 inch Samsung QLED and a 65 inch Samsung QLED this decision was based on a Samsung 55 inch that I purchased 10 year ago that continues to work very well.

Best Buy geek squad came out approximately 3-4 weeks after the initial purchase and mounted the 82 inch on the wall. Before Christmas I notice a black horizonal 1-2 inch dark spot on the right side of the screen. It continued to spread the next few days to approximately 6 inches.

I contacted the tech repair department who referred NISI out to service the problem. The tech person recommended a panel replacement. I was not happy to hear that this brand new expensive TV needed repair this soon after the purchase.

I contacted Samsung for a…

My Samsung 60" TV is broken. I purchased it on Thanksgiving 3 years ago. No I didn't purchase the extended warranty but in reality you would think that a tv from a reputable company would last more than 3 years.

I am so disappointed in Samsung. My kitchen appliances are also Samsung. Sorry I did that. The cost for Samsung to come out and fix my tv is ridiculous, we may just go buy another tv but you can bet for sure its not going to be a Samsung tv.

I called Samsung support today and the representative was very nice and helpful. My TV blacked out but still had audio. He walked me through a few steps and seen right away that it needed servicing. After we talked a while, he gave me a ticket number to reference and told me that it would be no cost to me.

I received a call from the repair facility and they told me that Samsung is not responsible for the cost but I am. I understand my warranty is expired, but I also understood that Samsung was going to extend my warranty and take care of this problem.

However, I called back to clarify this and got a different representative and he informed me that they could not do that and there was something they could do, then we got disconnected. So, I called again and got yet another representative…

Used two years now need major repair not reliable built in failed parts No real person to speak to about how I feel about Samsung tv

Model # LN46A650A1FXZA. I have been a customer for many years. This TV is a disaster. For the second time it is in need of repair due to poor electrical components. The first time it was repaired under warranty and now the same problem has occurred and it is no longer covered.

I can tell you that i am finished with Samsung as are my employees.

On August 12, 2016, I purchased a Samsung television through your online stores. My husband and I spent 4 hours looking and comparing the various TVs offered. When we finally chose one and went to pay for it we thought we were done with the purchase. But no, Walmart offered us a 10% discount up to $250.00 if I would open a charge card with Wal-mart. As I do not need or want another credit card I was very much enticed by a $25.00 savings and I believe 6 months interest free payments.

So I said yes let's do it,so I spent another 3 hours trying to pay for this TV as your application apparently does not recognize my address (from what I could tell), I contacted your customer service via email and a very nice young woman tried to help but to no avail, I was even in touch with Synchrony Bank…

3 years ago when I purchased my house I bought all Samsung appliances through out my house. Researching online I believed you had the highest quality. I have had some issues with the ice maker on my fridge but have been pleased.

With that being said I also purchased a un60eh6003f led tv from beat buy at the same time. This tv was not cheap and thought I had bought the highest quality I could get but here just a couple of years later and this tv will not come on, just clicks and goes right back off.

I have a small tv sitting on my mantle to watch because I refuse to purchase another one this soon. The serial no is z6a33cdca01130. I hope you can resolve this issue for me. I also have 2 other Samsung TVs in my house.

I will be force to search other companies for future purchase if not. I…

Samsung had a promotion where you'd get a 48 inch Samsung smart TV if you added a new line of service on the AT&T Next Plan in conjunction with having UVERSE or direct TV. I did exactly that, followed all instructions needed to redeem my claim since 4/18/16.

Samsung never sent through TV. They keep finding excuses to deny the claim even though everything is correct. I've called them numerous times, waited on the phone over one hour or more at times, been promised follow ups, and nothing happened.

I even emailed Samsung's office of the President and never got a response. Samsung is deceptive in promoting products that they have no intention to give you. I've had horrible customer service experiences before but Samsung is the worst.

Samsung had a promotion where you'd get a 48 inch Samsung smart TV if you added a new line of service on the AT&T Next Plan in conjunction with having UVERSE or direct TV. I did exactly that, followed all instructions needed to redeem my claim since 4/18/16.

Samsung never sent through TV. They keep finding excuses to deny the claim even though everything is correct. I've called them numerous times, waited on the phone over one hour or more at times, been promised follow ups, and nothing happened.

I even emailed Samsung's office of the President and never got a response. Samsung is deceptive in promoting products that they have no intention to give you. I've had horrible customer service experiences before but Samsung is the worst.

I purchased a Samsung TV on Xmas eve as a present for my self six months later I have had the screen replaced and the second time some sort of Module. I also purchased a Samsung Note 4 phone and not even 12 months old and I have been told no warranty as there appears to be moister damage. Definitely will by the last time I purchase any goods with the brand Name Samsung attached to them so many other companies out there with far superior products.

If there was a - Star I would rate it as such. I was on the telephone this time for over 50 minutes. I purchased a Samsung Sound bar to couple with our new 4K SUHD TV from Legend Mico. back in July of last year. We finally moved into the new home in January and proceeded to have someone hook up our equipment. We very rarely use the Sound Bar - so imagine our surprise when it started shutting off on us for no reason. When I contacted Samsung I was told that the date on the ticket was the date they go by, and our sound bar was actually a refurbished piece of equipment.

We opted to have it repaired and were told it would be under a 90 Warranty period. The thing shipped back to us at the end of March. We again, had someone hook it up, and rarely use it. Now, 3 months later, it is turning…

My 65 inch tv is 2 yrs old and its broken. Hundreds and maybe thousands of other purchasers also have the same problem with their Samsung televisions where the tv stops working and just cycles on and off on and off.

Samsung is aware of the problem but does nothing about it. All they say is sorry, you are out of warranty. They offered to send a serviceman to my house at my expense, and that person was coming from another state.

How costly would that be? I had been on the phone and online with their support people who could not help me and one guy actually had me reset the tv to factory specs and now I've not only got a tv that cycles on and

off randomly, but it is NO LONGER a High Definition tv. Ive lost High Def because of them and they refuse to accept that they caused this and also…

The "guide" on my Samsung SmartTV quit working correctly two weeks ago. I called Samsung two weeks ago about the issue and never re ceived a call back. So today (06/20) I called them and gave them the 'ticket number'. The problem I was told was that the TV broadcasters are sending out the wrong information (which is bogus based on searching this issue myself online). I was then told to 'fix' the issue, I would have to have the SmartTV "clock" set to the wrong time. Well, after 45+ minutes of discussion to include being put on hold, we ended the issue in disagreement.

I told Samsung the problem is with their software/time zone program they said it was TV Broadcaster problem. So while I live in EASTERN time zone, I have tricked the TV into thinking I live in the ATLANTIC time zone (of…

Had a Samsung TV PS60F5500 purchased 14/2/15, need a total NEW screen due to lines on the TV fitted 26/8/15. No screen available. A new TV was offered in it's place. A problem was that I had purchased a web cam at Christmas for my PS60F5500 which now is useless as will not work on my 65UEJU7500. This pensioner then spent an hour on line telling this story to Den, transcript reference 4537336 making a formal complaint. The result of this I was informed someone would call me the very next day- GUESS WHAT- Yes you are right NO contact, the complaint totally ignored.

I have now spent 32 minutes chatting to Scott from the complaints department at Sheffield, that has informed me to write in to a Sheffield address. I am without a webcam. Is this too much to ask. How valuable is your reputation?…

Never buy a Samsung product again. You have a problem with our set turning on and off by itself and checking on the internet there are many, many, many more complaints for the same problem. This is a problem that you know you have and are not willing to do anything about us consumers who have paid $2000+ for your garbage tv's.

Your customer service stinks and you don't care about the customer. I'll never buy from your company again. You should change your attitude with customer complaints. We are the reason you are still in business. Your company should cater to the customer and fix your design problems at your expense.

I know I won't hear a response from you.

Purchased a 45" TV 13 months ago. Now it does not work and the warranty has expired by one month. 00 just to come and look at it. If your products only last 13 months, just after the warranty who needs them.

I could quit buying groceries for a month and get the TV fixed but at the ripe old age of 85 I need to eat. Your TV stinks and your service stinks and I would never ever buy a Samsung product again or recommend one.

I am sure there is no one in your Company that really gives a darn.

Purchased a Samsung 55" television in January 2015, it quit working April 23rd 2015. Sound works but screen is black. Called Samsung, no problem call this repairman who does our warranty work. So I called he came and picked up the Tv kept it for 3 weeks and returned it 4 days ago still in need of the original repair.

I called Samsung they said well we need 4-5 days to make a decision on what to do, a refund or send another television. That is not taking care of business that is operating like a shyster would do as far as I am concerned I will never buy nor my children buy another Samsung product.

Not a good way to do business. Today is May 28th and I just called again, a lady named Tina Samsung employee number 83600 said sorry that is Samsung policy, you must wait.

I purchased a series 6 model un46es6500f serial z4tf3cvc303841 on 6/4/2012. I am writing to tell you that I am an extremely upset customer. A few months ago, my tv went out. I had a blank screen with sound but no picture. I debated on what to do. I called Samsung and was told I could take it to Gabes for service. I was going to try and fix it myself but gave up and decided to take it to Gabes.

After having it for about 2 weeks, I got a call from Gabes telling me that my tv could not be fixed and needed to be SCRAPED. I was told that 2 of the boards had been replaced, and it blowed both of them. With this tv only being less than 3 years old and I paid over $1,000.00. I will never again pay that much money for a Samsung tv. The only reason I purchased was because of the name. Your tv's are…

We purchased a 32 in. Samsung for my mother for Christmas 2014. ' A repairman, after looking at it, told us that the "backlights' were bad and that this has been a problem with Samsung TVs. He also said that it would be cheaper for us to purchase a new TV rather than trying to repair the 'old' set.

We did send in the warranty, but it has probably expired since the set was 16 months old. Needless to say, we are not happy and did not purchase a new Samsung!

I rang your office this morning, explaining that, my tv keeps on clicking and now won't come on. I did all the test the asked me to but still nothing. They gave me my red number 2118208463 and a number to ring H video by me to have it repaired.

I rand H video to be told they would require £55 to come and look at it, then the man said you probably would not pay to have it repairs as its over 5yrs old with no extended warranty. I rang back your office explaining this and received no help just another phone number off Maria, which turned out to be a fax number.

I have read forums which have confirmed the fault is , that the wrong capacitors where fitted and you where obliged to replace them. I am extremely upset as I told your office my 9yr old grandson is staying for easter holidays, we…

00. 00. They gave me some pathetic excuse as to why it was so much more expensive. I lodged a complaint on the Samsung Website - no answer. I sent a letter to Samsung Customer Service over a month ago, still no answer.

00 for each year I have had it. 00 television is not good. 00 as initially quoted but I can't get an answer from anyone. I am now thinking of going to Ombudsman as I can get no response.