TD Bank

I would never recommend this bank to my worst enemy

Brought my Brother who is legally blind into TD bank in Holmes PA. Service representative Thierno Diallo called his name to come over. Once there, did not greet customer which made for an uneasy experience from the get go. Sat down and ask a few questions.

Representative ask for bank card and ID. Proceeded to use his computer and announced he could not help him even though he is a TD customer. Gave his License back and again not a word like thank you, have a nice day.

Anything would have been better then nothing. We left, only to be called 40 minutes layer that he left his card at the bank.

First of all he didn't leave it. It was never given back to him. Only his License was given back. While we appreciate the call and headed back once more to the bank the representative again said…

The past month, your drive thru in Broomall, Pa. has been closed twice, when I went to make a deposit. Tonight, I went to make another deposit, and the bank was closed. D. Bank reducing it's hours. It was supposed to be open until 7:00 pm and when I got there it said there hours were changing from 7 - 6:00 pm. This is utterly ridiculous. It's a Friday night.

What happened to banks being opened on the weekend so people who work are able to deposit their money. D. Bank has been reducing there hours constantly. This is not a good policy. I am really thinking of pulling out my money and going to another bank. D.

Bank is no longer the most convenient bank.

Not helping had a customer cry giving me the wrong balance going over transactions from last week to take money and to lower my balance. I had rudeness I spoke to in customer service this morning you should fire rude people that work in customer service and giving a wrong balance to a customer

Awful stink and don’t know their jobs. Rude corrupt and very awful both on line and in person I will close my account and give you the nastiest review because of how you handle my fraud account it was not handle right

My name is Kevin harris I called customer service and let them know that my wallet had gotten stolen and everything in my bank got taken customer service told me that I was lying and none of it happened.

Someone stole my td bank debit card with 1441 in charges and td will not give me any money back

This morning, I called the TD Bank customer service line, to find out what I need to do in order to resolve an overdraft ehich occurred last night, in one of my accounts. The agent I had spoken with told me that, in lieu of the amount of the overdraft being significant ($2,000+) the overdraft would most likely go into NSF status by tonight. However, I could put the cash into the bank and then call customer service by 10:30 "TOMORROW MORNING" to request that they pay the check, and not just put the money back into the account and. It pay it.

The agent, however, was unclear, as it appeared as though even though the money would be deposited TODAY, the account would still go into NSF status. This went back and forth with the agent and both my wife and I, until we finally got what she--the…

To whom it may concern:

On March 29, 2023, I set up a transfer of 875.00 from TD Bank to Chase Bank. This is a monthly transfer. The delivery date was due on Monday, April 03, 2023. It is presently 3:46AM on April 04, 2023 and the transfer has not been placed in my Chase account.

I called TD Banking twice yesterday and as happenstance would have it, spoke with the same Agent: Tia. She was friendly and cursory and unable to provide me with a concrete answer as to where my money was and why it was not in my account.

I grow concerned because the transfer should be in my Chase account and it is not. Where is it? It is my money and I am not getting answers. I cannot walk into a branch and therefore rely on online transfers.

I do not want to receive a return email that I will hear back in 24…

I had fraud alert on my account and went to TB Bank on 451 Lexington Ave NYC, NY Branch, I dealt with Darian Delgado ( ID #2444560) and he was wonderful. Darian proceeded to fix my issue and open a new account for me, he called TD Bank to have the funds transferred from the fraud account to the new one.

We were on hold for 45 minutes, eventually Alicia Ackerman picked up and went through the disclosure statement with me TWICE because she did it wrong the first time and then HUNG UP on us.. Ms. Ackerman who I assume is working from home reached out to Darian via computer text and said to call back but she could no longer help us.

I guess it was Friday at 5:30pm and her day was over. Darian called back and again we waited online for 25 minutes but could no longer wait and had to leave. Ms.…

I would not give them a ONE they had paralyzed me after taking my ex off my account or i thought I did taking divorce papers in to branch changing debit card is not enough I find out after a levy is placed on my account not for myself, for the ex, TD had bull talked them way through this different story every day. but no one cares about the charges I have accrued and the bounced items I now have. I would not recommend them to my worst enemy .

In 2021 i had a levy placed on my account. I went to my local branch and satisfied the said levy had it notorized and faxed it successfully to the collections agency. In Dec. 2022, i had another levy placed on my account for the same levy.

The collection company claimed the debt was not paid out in full by the bank. , which was a complete lie. They then claimed that i was entitled to a portion of the funds and that additional paper work was necessary.

When i asked for further details, i was told a dept. lead would contact me. I have not heard back from TDBank for weeks. TDbank has since returned the levy fees to my acccount. I am still, currently unable to use my atm bank card to access my money.

Complain about store manager Jamie at local branch on2502 March RD,Wilmington DE19810

On 2/8/23 my wife (Cleide)attempted to deposit a 30 year old US Savings bond for me. This was a deposit only (no cash back). She was told by teller Andrew Michael Mason and manager Jheanell Caldwell that they would not permit it, despite her having my ID and us having joint accounts.

They stated I must deposit it in person. I am recently home from a lengthy hospitalization and am not able to leave the house. The two were rude to her, and this is inexcusable. I am a long term account holder.

This was at the Willingboro, NJ branch. If you need my account numbers please let me know. I expect this poor customer service to be addressed and rectified going forward. I would appreciate a personal response (not a form letter).

This complaint is related to TD Bank US Credit Card service. The phone agent made a mistake on the address of my balance transfer cheque, which caused the cheque to go to the wrong address, and resulted in about two months of delay for my payment.

This delay made me to pay an extra $400 in interest. When I discussed this with customer service, they said they are sorry, but they can not do anything. In addition to that, when I called to follow up on the check, they said they have cancelled the old cheque and sent a new one.

After 2 weeks, when I called again to follow up again, they said the previous agent made a mistake, there is no new cheque! Mistake after Mistake! And no accountability. On top of that, I ended up collecting the cheque myself and paying $45 for the courier service out…

I ordered a statement of deposit from Nicole Gomez working 32 street Manhattan NY. She said statement will be ready in three days. I stopped by after 5 days, she received me with an attitude stating that she call me if document was ready.

I called after two weeks (1/30/23), she couldn’t talk to me but sent a message that the document is ready and she will email it to right away. Two hours later I called because I didn’t receive the email, she couldn’t talk to me but let me know she will forward the email to me.

I then had to stop by 20 minutes later and she finally email me the document. I invest a lot of money at the bank as a longtime customer. The treatment was terrible

Thier customer service can not help you with any task at all unless you can identify the last few transactions with exact dates and amounts. All I want to do is update my new phone number to send money with zelke, but the app won't let me update it unless they send a text to my old phone which I no longer have.

So to resolve it I have to phisically go to the bank which is over fourth miles from my new residence. I can tell them my name , address, drivers license number, social security number, even my bank account number but they can't help me.

No other bank is like this. I can call bank of America and give them my personal info n they can help me.

The Bank on Mrtlye Ave Brooklyn NewYork excuse my French Suck there management needs to find a different way to cater to customers so on Saturday January 21,2023 only to teller line out the door they have every one waiting in between doors were ATM are people trying to use ATM have no privacy because they have about 20 people on line in a space smaller than a bathroom truly unsafe and with COVID still around very on safe sorry to say I will not be using this establishment anymore

I've just made a visit to deposit money but when I came to drive thru no one was there so i went inside. A person came and did not even greet me. He was rude, disrespect and in unprofessional manner when talking to me.

I've never had a service like this since I've been TD bank customer. I've searched on google and saw bad rating about customer service for this branch too. the branch address is 8310 Old Keene Mill Road, Springfield. VA 22152.

Customer service is really bad