Transamerica

I have been trying to surrender my insurance policy since 3/31/23. I was told that it could take about two weeks. It has been over 3 months. I am getting the run around they keep saying they never received the full Surrender forms.

I have faxed and emailed it numerous times. I have called numerous times. I am now in a nursing home and I require Medicde insurance in order to have medicade I had to surrender my insurance policy. I need the information to show that I surrender my insurance policy by 5/1/23.

My information is as follows. com or 304-777-6580. Thank you for you time and consideration. Marjorie Morris.

Called regarding my request for hardship. Representative condescending and attempted to mock customer. Very lengthy hold times and still no resolution or update