Maria D Jimenez
com on Feb. 2015 and three weeks ago when I came back from a work conference when I turned on tv no picture only sound!! Called Vizio and said they were going to send out a on-site Repair Tech and they were scheduled to come out on Sat. Oct.
31 and Vizio cancelled because I had bought it refurbished and they will not cover warranty. But why resell an item that they supposedly already recalled to fix same issue and maybe used same parts left over. All i want is to get fixed or get my money back only had if tor a few months and its was hardly used, since I work all day and only home for weekends!
Customer service at Vizio is horrible they told me I had to buy a new one or pay for the repair myself...... I have been calling and emailing them and some customer service reps say yes they will…