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Vrbo

3 complaints

Address

1011 West Fifth Street Suite 300 Austin, TX 78703 USA, Austin, TX, 78703

Complaints

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Jose Luis Molliner

Jun 28, 2023
0

This company cancel my reservacion in Naples Beach Fl. My reservation number was: 2327579 under my name . The adrees that this reservacion is: 1295 Gulf Shore Bouevard South Naples Fl 34102 I want my refund for $2,169.96. Ihave another number ID # 72528853911456 and Polize # 23097X02XC PLease contact me for this way o my phone 786-523-6098

Jose L. Molliner

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Kenneth paul Daley

Jan 13, 2023
0

duen to hurricane IAN in florida on 6-29-22 i canceled my reservation in venice beach Florida. iwas told i should have canceled in August ??? how do you do that when you didnt even make the reservation until mid-sept. everywhere.

vrbo and/or the owner owes me a refund and i am told i, m not gettting any money, THIS IS A DISHONEST COMPANY DO NOT DO BUSINES WITH THEM !!!!!!!!!!!

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Kenneth paul Daley

Jan 10, 2023
0

in mid SEPTEMBER i made a reservation for golden beach in venice beach florida thru vrbo and gave them my credit card info. On SEPT. 29 hurricane IAN hit the west coast of florida. i talked to a friend who lives 20 minutes from there and he said "its a mess dont come down here.

The newspaper ran pictures of major damage. I tried to talk to someone at vrbo and all i got were people in the Phillipines, Caribbean,even one time in EGYPT . No one could tell me who to talk to. I finally talked to the owner or manager ?

of the property and he said everything was OK i should come down ?? he offered me a 50% refund if i wasnt coming. I told him that was not sufficient since the hurricane damaged electric service,phone service and many restaurants .

I contacted my Mastercard at barclays bank they…

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Lori Jane

Sep 19, 2022
0

Property had exposed wiring in both bedrooms. A hanging bare lightbulb above the shower. Oven had not been cleaned in months. Dirty pans in cupboard. horrible dangerous listing and could not pass a safety inspection for a cerificate of occupancy.

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Patricia Dribnenki

Aug 31, 2022
0

I rented a yacht through Expedia/VRBO. The rent was August 10 and 11. I discovered that the posting did not indicate that the boat was not docked. At that time, I shared my concern about requiring frequent transportation back and forth from the yacht throughout the day, and requested cancellation or refund. I received a message from the owner, "I don't do refunds", followed by another message "sorry, wrong person!". I then wrote to clarify and again requested a refund. I received an email from the owner stating I could receive a half refund for cancelling Wednesday, August 10. Later, the owner reported she would give me a "100 refund, after the rental is completed".

On August 11, I attended to the yacht with several friends as previously booked. We discovered the fridge was full of rotten…

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Marcie Wolf

Feb 25, 2022
0

The Little Milky Way VRBO, dba Top Water LLC I have a chemical sensitivity disability. I become very ill when exposed to various chemicals such as scented cleaning products and dryer sheets. I asked the owner of the Little Milkyway VRBO if these products were used at the unit I wanted to rent.

She didn't respond to my first two queries (the first was about Covid cancellation, the second and third about chemicals), but did to the third. She told me they only used natural cleaning products and bleach (the bleach doesn't bother me as it dissipates). I decided to stay.

The unit is above the garage, and at the top of a stairway with closed doors at each end. When we arrived the smell at the bottom of the stairs was strong. As soon as I got inside I found a large box of dryer sheets (with a…