Windows

I have contacted Microsoft several times to complain about Windows 10. I have lost 14 months of folders, files and photos by a failed download. I want compensation. Customer services have been terrible and have passed me from person to person and will not help me. Please contact me immediately.

I am being called by people who claim to be windows technicians and have had a fair number of calls from different people and when I said I will not give out my details and that I do not talk to cold callers, they hang up. I am 65 and experience computer user and do not like being persistently. I know several people who are being hassled by unknown callers who claim to be from Microsoft technical department. I would like you to look into this as albeit I like Windows 10, it seems like they are targeting people to try to get them to buy or download software and feel extremely suspicious of this kind of thing.

I have message people on Facebook to warn them not to give these callers any information and hope Microsoft can trace the perpetrators of bothering people and been rude and offensive…

I had a horrible experience with your Windows 10 free "upgrade" and with much difficulty I was able to restore my windows 7 operating system. I tried to uninstall windows Silverlight program but the uninstall option didn't work and I receive notices about "upgrading" to windows 10.

I promise that I will never buy a new computer with a windows 10 operating system or any similar operating system. Windows 7 is the best operating system I have ever used.

I downloaded windows 10 and soon after downloading the start button stopped working. I have contacted Microsoft on 5 different occasions, having to wait 3 hours. When I did talk to someone, they were unable to solve the problem. The last time they said they were going to have a tech call me.

That was 5 days ago. Their absence of a complaint website shows how little they care about their customers. It's been two weeks now and am still unable to use the start button to get into any programs.

Also, I must mention that I also contacted Dell to try and solve the problem. After OKing a fee they tried to resolve the problem, but were unable to. They at least did return the fee. Not very happy with Microsoft and the way they treat their customers.

I reserved the free download for Windows 10 and installed it less than a week ago. When I used Microsoft Edge, I received an error report which froze the site and was unable to solve the problem. Since I paid $149.00 for technical support, I called for assistance yesterday; of course it took the technician more than an hour to find my account in spite of my giving him all the needed information. He then spent more than two hours downloading scans for malware with no result. Finally at 8PM he said he would call today at 8AM to see if problem was resolved; it was not!

This individual arranged for a Level 2 technician to contact me at 10 AM. This individual spent from 10 AM until 3 PM today trying (fruitlessly) to solve the issue. He got it to the point where Windows 10 no longer froze up…

Upgraded to windows 10 after Microsoft checked my system and said its ok. They didn't take into account I am using a pcie hardrive. 5 hrs and he told me to download windows 10 I can get from their site.

It's only upgrade what is use for upgrade if when it upgrades it deletes partitions needed to boot. 1 or purchase windows 10. Then told me to ring a number to which I did was on hold for an hr with just music no queue position or anything ended up hanging up how do you get Microsoft to acknowledge or do they just shit on the little guy.

Accepted your offer to upgrade to windows 10. Computer has been out of service ever since. 28 hrs so far. Cannot reach Microsoft Windows support by phone. Tried for 3 hrs. Intend on taking computer to be repaired tomorrow. And suing you for whatever its costs.

Thank you for your superlative service.

In my Windows 10 email trash it always states that I have 2 emails to dump, but when I try the number 2 changes from black to yellow but there are no emails present in the trash box. Why can't I get rid of the number 2, whatever its color?