Wingstop

I was at wingstop in Keyport New Jersey and the people at wingstop on the phone are very rude they gave an attitude because I didn't know the menu very well and they were saying I was confusing them when they were confusing me not very nice And not very friendly so please get rid of all those people in there because they are very very mean and rude and they don't know how customer service works thank you so much have a great day

For you to be fast food restaurant, you all suck 4 to 5 people in the back and it takes all off them to cook. Poor service.

Good evening I been trying to get in touch with your Wingstop in Brooklyn center I order some food on 01/03/23 I ordered 8 wings with bones combo 4 atomic 4 lemon pepper and on the side 2 tenders and I only got 6 wings and no tenders I love y’all food but I just wanted all of it I pay for it so I’m trying to see if I can get my food thank you my number is 6122376525

I have had several unpleasant experiences at the same WingStop and don’t feel like I can let the last one go without complaining. I go to the store at: 6734 Sepulveda Blvd. Van Nuys, CA. 91411

On 12/31/2022 I placed an order online from outside the restaurant. I then went in and asked for the extra 5 wings to be flats and well done. I left, and when I returned I went to the restroom which had no soap. When I was presented my order I noticed that my fries were not well done. I stated I asked for my fries well done which should’ve been an easy fix. Instead the lady told me I had to pay first. I said I will pay, but I would like my order right. She then proceeds to tell me that first of all I arrived early and I had attitude. I said you are in customer service right. She kept telling me I…

I visited the location on 1713 e Vernon ave unit 119 the host name was Laura. I was waiting on my order when I send the cashier handing my order to me and looked at me and I approached her and there was a group in a table that was waiting on there order to so

when I approached her to get my order she was handling my order when she said oo here is your order and I reached my hand to get it and she said sorry not your order so she gave my order to the group that where sitting down and made me look like a fool infront of them i don’t know if they recorded or they where just playing with customers but

that not right because that is not right I’m paying for a service and paying so someone could do this to you in a restaurant. I’m really upset over this because playing with peoples feeling is…

Please stop calling 918-622-9464 for corporate complaints!! This is an individual restaurant. CORPORATE NUMBER IS (972) 686-6500

The manager are very rude to the staff and the customer too. And they are very unprofessional too. Mangers or on the job smoking weed.And employees are selling weed out of the Wingstop too.

I went to your location inside the Palace Starion casino I ordered a 8pc flats customer service was great but the food was horrible very greasy and fatty I was very disappointed at the way my food was as soon. As you bite Into the wing it was like eating grease and fat I only ate 2 wings trash them I would like to be compensated with a voucher or something maybe you need another cook very dissatisfied

Whomever the night "manager" at Wingstop at 56th and Georgetown Rd Indianapolis, Indiana is the worst!! I called to place an order, advised what my question was, he didn't help! I asked his name, he asked why? and would not give it to me, so I put my 7yr old son in the car and drove to Wingstop, even though I had my wings delivered!

The gentleman was rude when I arrived, I told him my issue, and explained he needed to give STELLAR customer service and he turned his back to me and walked away to the back of the store until I could NO longer see him. To me that's NOT STELLAR customer service.

I do not appreciate the service I received and I will not order or buy from there again!! So, whoever,…

My family has tried to go to this location twice. The first time people were in the lobby waiting over an hour for their food, so we left. We just tried to go again, today. 70 wings on Mondays and Tuesdays.

Someone came up to the register and said they couldn't find the girl that ran the register so it might be a minute. About 5 minutes later a young lady came up to the register. 70 wings , as advertised, but she mumbled that everyone was asking about that, but there was no manager there and no one else knew how to ring that up.

I don't usually write to corporate, but this is not how you run a business. It's too bad, because we were very excited when this location opened so close to home, but I don't think a third chance will…

Didn’t get my order complete and try to contact but never get an answer

I came in to pick up my order the young lady behind the counter was on her phone. I waited about 5 mins and when she helped me she stated my order would be ready in a few......I waited another 20mins only to find that my order had been placed in the designated spot for pick-up orders already. The you lady continued to be on her phone during the 20mins.

I ordered $55 worth of food from Wingstop during a sorority crossover event. The food never came and I had received a call from a Doordash driver about my order. I never asked for my food to be delivered from Doordash nor was I informed that my order would be coming from Doordash.

The order never came, neither Wingstop nor Doordash wanted to take responsibility and we had to physically go to Wingstop to reorder food. To this day, I have not been reimbursed and this happened over the Halloween weekend of this year.

After several unresponsive attempts to contact both companies for a refund, I will be seeking an attorney for legal advice as I feel compensation should be extended to include the inconvenience and negligence of the situation.

On 12/16/2022, Clinton, Ms 39056. Walked in wing stop around 10:40-45 pm no one greeted nor took my order. At 11pm that’s when they said no more orders after I stood there n waited. People are still coming in ordering food, especially DoorDash.

This is why I stopped the first time n I went back but same experience nothing has changed. This is every night they stop taking people orders at 11. They are turning customers away!!! U losing big money everyday because of this!!!

Ordered 3 ten piece combos and the drinks were lemonade which tasted like well water and two sprites that were carbonated water only. I tried to call the location to inform them as I live quite a distance to only get a recording. I’ve also tried calling this same location to place an order several other times and get the same recording now I’m forced to use online

Received wrong order. Tried calling to get a refund but no answer for an entire day.

I went in to wingstop in Zachary to order sum boneless wings and lemon pepper and garlic Parmesan wings and the tall guy walked up and said welcome to wingstop you picking or placing and I said placing and he walked off and got on his phone and he was flirting with the costumers the whole time I was waiting on my food I asked another staff member named Cameron what his name was he said Roderick Boyd and

I said ok and walked out the managers didn’t even care they were to busy gossiping this place is very unprofessional and needs serious adjustments

I made a purchase at 3:00 pm. I was notified that food was was completed at 3:45. I drove to the restaurant to arrive at 4:00 pm. The young lady said my food wasn’t ready. I asked her a question.

Why was I notified it was ready. Her reply it isn’t ready. My food was ready at 4:30 pm. This is terrible service

I ordered my food on line at 3:00 pm. I arrived at the Wingstop on highland ave in augusta ga. My order has been ready for an hour and I have still not received my food. If the order isn’t ready and I’m still waiting

I would never eat wing stop ever again there was a worker not even washing her hands while cooking MY FOOD FOR MY FAMILY it was so disrespectful. And on that she was touching her head acting all rude and i ordered 50 wings !!!!

And I didn’t eat them at all because of her and she didn’t even have a hair net on she had a head thing for night time acting like she going to sleep how rude is that and on that I asked if I can pay here and she said if it’s on order online do it online and i told her it told me I can pay on line and

she was so rude I didn’t even have time her so I am done with wingstop and I would eat here a lot every week I would be here but since I got this experience I am never eating here again ..

I placed an online order at our local Wingstop, they charged my credit card, and when I arrived at the location it was closed and locked. I would like my money back Asap!!!! Noone is responding!

Midlothian Tx location DO NOT ANSWER the phones on purpose after a certain time it seems. I went in to the store with my cellphone still ringing their number, and their phones were silent! I asked for a manager and she just said “ oh” didn’t explain why or compensate me, no apology, NOTHING!!!

This is not the first time at this location. Today is November 23,2022

Placed a order on line for classic wings was charged for it and asked for only drums got more flats than anything .. the store claims it didn’t specify but didn’t care either way and this had happened more than once but when I called the store the girl answering the phone said she didn’t care and hung up on my wife .

So I called back to speak to manager he had no interest in trying to rectify the situation and offer help . Asked how to reach Corp. was to told yo look it up myself and hung up .. it’s a shame because we work for a large Corp.

who orders from there all the time . Well we decided to stop doing business with you .. this store is 2802 North Shepherd Dr. Suite 400 Houston, TX 77008

I flied a complaint receipt number 10040. And no. One has contact me and it's been 24 hrs. How long does it take for you to contact a customer. Please take to satisfy a unhappy customer so I can continue busy with your restaurant. 513-235-1919.

I placed an order of 10 Bone-in Wings 2 different flavors I arrive at the time said 56-68 Minutes I went in to ask if the were ready which wasn’t They told me to wait for 25 more minutes , went in again and it still wasn’t ready they more 15 more minutes I ask the young lady are you sure it’s 15 minutes and she said yes waited for 30 more minutes and they weren’t ready at that moment I had enough , more people came in later than me and

there food was ready in a few minute really bad customer service I really hope they do better .

Food was nasty, chicken was not done. Food was cold.

I ordered online for a delivery and it never arrived and is showing that it it I call the store they never help me I los my money it was $86 I’m so disappointed

Had the worse experience at the store in clarksville TN. I ordered a meal for two which is 15 wings and two sides. I watched as at least 6 employees stood around confused with no sense of urgency or purpose to serve the customer.

Not only that but at least 3 people that arrived after me got their order. The lack of professionalism and leadership in that place is horrendous! Horrible place to eat!

The food is so good. But the employees are polite but there lazy. They sit around, and I caught a few of them vaping where they make food. I saw one guy come from outside vaping to coming inside making wings without washing hands.

The service is extremely slow. Ridiculously slow. It’s been that way for years here, something needs to be done.

Pick up an order in a guy came from back where he was cooking our manager or look like a manager walked up to me push me at the Coke machine ripped a drink and food out of my hand and told me to go somewhere else he put my hands on me and that’s assault and I’m gonna press charges and go to yelp I’m gonna go to everywhere this is supposed him in your company unless y’all step up and

do what y’all are supposed to do in fire him now And this happened at rayford in Spring Texas the road is Rayford Believe the address is 222 section 146 if I’m not sure

ORDERED WINGS FOR 3 HOURS AHEAD OF TIME. WHEN I PICKED UP ORDER, THEY WERE COLD AS IF THEY HAD BEEN SITTING THERE FOR AWHILE. I SPEND TOO MUCH MONEY HERE FOR THIS TO BE ACCEPTABLE.

I work 3rd shift go in at 11 and everytime I order something from here ard this time its always something. Tonight I come in they simple didn't want to take anymore orders so they told me they were closed I said you close at 11 yeah and we stop taking orders 15 mins before we close ok so im right on time and hungry sooooo?

Oh im sorry all fryers are off like why are they off already if you stop taking orders at 1045 I'm beyond pissed because I drove from center st in Manchester to get some chicken. You call to ask a question they never answer the damn phone and then sometimes they take it off the hook.

Something should be done this is not customer satisfaction. And you can look up my emails address I am a regular customer at one of your other location I hate coming to this one

I came in due to an email received for Thigh Thursday (I didn't even know you all sold thighs) that included ranch and I added Fries to make it a meal since. The front assist didn't give me the ranch so i went back up for the ranch.

I ask the GM could i get the ranch and he started to charge me for the ranch. I told him that it was included in the meal. I pulled up the email received and read it to the GM that the ranch was included and he still didn't give me the ranch.

He went back and forth with me for ten minutes arguing about the ranch that was included with the meal . I even explain that I bought the fries. It wasn't until I said i want my money back that he then gave me the ranch and said ill let it go this time.

IT really bothered the Hell out me because the GM really stood there…

Tuesday,September 20, 2022, I was in the lobby waiting to place an order at Wingstop on2438 Sheridan St in Hollywood, Fl and was disgusted at the way the manager belittle this young girl at the front counter calling her stupid in front of customers instead of assisting when it appears she was asking for assistance. This manager would not be a manager in any of my stores ever speaking to an employee like that.

A business can’t run without employees. I applaud the young girl for being polite when she was disrespected by that manager. I was so disgusted that I left. I would not recommend anyone who to a place where employees are mistreated like that.

THIS PLACE IS RIDICULOUS. EVERY-TIME I COME HERE THEY ARE BACKED UPES! No matter if I order only or in the building. It’s nasty with food all over the place and the staff is young and play to much. There is no respect for time and the customer service sucks.

I order online over an hour ago and still had to wait another 25-30 mins. Management needs to get control of the staff and make sure they are working efficiently. Location Kyle, TX

First and foremost every time I visit this location the employees are rude and disrespectful. My order was wrong I called to explain my situation and the person on the phone yelled and screamed at me. She also hung the phone up in my face.

Wing stop is one of my favorite lunch spots but because of the treatment I received at this location I will not frequent this place at all anymore. I ask for my order a certain way and it never to my satisfaction.

The employees are just not friendly and they are not helpful. I am so saddened by my experience at this Wingstop location.

I went to the store to dine in in fort pierce fl and I forgot my purse on 07/07/2022 I got it back the next day but all the money from the wallet was taken even the coins this is outrageous. Do I need to call the cops? What can I do?

My order was not complete I did it online order with Wingstop and I receive partial order I contact the store in Chesapeake Virginia spoke with manager Stephanie she stated that I can come and pick up the rest of my order I stay 45 minutes from Wingstop and I was not coming back out to pick up order and I would not be in that area I asked for a partial refund she would not do it order # 11082985633136641