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Yahoo

2.0
337 complaints

Address

701 First Avenue, Sunnyvale, CA, 94089

Complaints

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Jeanette b

Nov 4, 2023
0

I turn off yahoo mail I go back try to put password in it will not let me,because they changed it as I write down passwords and keep them safe iny dwelling.the password was changed I wrote down and then called still can't recover just like the last email had 3 years all of a sudden nov7 ,2022 4 am in the email came back it's gone. . not recommended I'll file complaint with FTC

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Bradley Smith

Jul 17, 2023
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Unable to remember password to log into account. When called yahoo support and gave all my information they were unable to help in anyway. I’ve had this account for over 20 years and never had this problem with yahoo support in the past.

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John reed

Apr 10, 2023
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Your employee Ryan was being rude im handicap and he mocked me and had a nasty attitude he didn’t want to help me at all and didn’t even want to let me speak to supervisor I want it processed to the fullest extent or my lawyers will be contacting yahoo

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Keith P. Cooper

Mar 14, 2023
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S Department of Labor / Workers Compensation in a clerical capacity is sending you an email on this iPad while sitting in my recliner. The eight digit number never came! Q;Can you help me? RSVP. Cooper

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Edward Moreno

Jan 24, 2023
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I can't be more upset with the yahoo support system when it comes to live chat support on recovering email accounts and needing Live support and not being able to get what they claim to say they have and are allegedly here to help. I've been locked out my account and can't even get a live specialist to help me reset my recovery number and email it's very frustrating I have a job interview and

my documents are in my email and I have called and tried live support and got no where why would you say you guys have live support when it's other . Not only that I tried robot help and it won't even accept my email instead says enter a valid email .

Please help me figure this out asap

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Gregg Ginn

Jan 21, 2023
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you're technicians and phone people that I dealt with mostly from the Philippines and the UK were the most inexperienced useless people that I have ever dealt with Yahoo is my first email account I had it for over 20 years and then all of a sudden it had an old 20 year old phone number in there and I know for a fact I upgraded my phone number oh nice moved from Alaska to Florida and

it would not let me log in one day after 20 years after 6 years moving from Alaska to Florida it wouldn't let me reset my password put a new phone number in delete my account and reopen it and your technicians were useless so I finally had to delete my account and go with my Gmail account you need to train your employees because they really don't have a freaking clue of what you're doing and

I can't…

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Viorel

Jan 20, 2023
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Hello, I am not happy with yahoo. Why I say that? My settings is ok, i makes how I like but i get problem with ADS. I try before to put away Ads with yahoo plus but after 3 month I get that same problems.

So ads like date, meet or something like that for women is not my preference. Please check and solved that.

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Drew

Dec 26, 2022
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I wish you would stop writing articles about female celebrities see through dresses. What is wrong with you people? Do you really have nothing better to write about? I see these pop up all the time and it disgusts me!

Especially the one about Jenna Ortega. She might be 20, but she looks underage and that gives me the creeps! All your saying to me is your company is full of creeps/pedophiles! You do this with so many female celebrities! Why?!

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Courtney Maurice Perkins

Dec 14, 2022
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My email account has an account key in place for security reasons. Just recently my primary phone is locked and I'm unable to accept the account key notification that is sent from Yahoo. I've called the customer service number numerous times and all I'm getting is reps who have notes about me calling customer service it's very frustrating I have very important information coming in daily to my email account.

Just called this morning and the rep only asked for my name and once he got it he immediately said we unfortunately can't help you.. without trying to help me. I've even spoken to a manager at least he said he was one.

He also was very short with me and didn't want to go any further Is this how we operate in America ?

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marie robbins

Dec 11, 2022
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yahoo has been screwing around with my computer since 12/08/22 and i have had enough. com since 12/08/22. i get signed in and the next day when i try to access my email i have to keep signing in every day. why is that yahoo.

and why did yahoo erase all of my previous email messages on 12/08/22 and ii cannot recover them. why is that yahoo. and yahoo i have already submitted a very seriious complaint against yahoo to the better business bureau and to consumer affairs.

i am quite sure they will be contactiing you with my complaint. if i am not able to my yahoo account by today i will be submitting more complaints about your very stupid ignorant rip off company. so fix my computer today or else.

signed with anger and disgust mariie robbins

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Jerome Conway

Nov 19, 2022
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My Yahoo mail account has been locked by Yahoo. It’s asking me to verify and only providing old no longer used phone numbers. The automated help desk only directs me to the paid service desk to resolve. Feels like my account is being held hostage and only using the pay for service help desk will resolve it.

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jeanette brown

Nov 15, 2022
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i have tried to get in my email 11/15/22 it is loading for an hour i cant read email some very important called yahoo idiots hung up keep asking for all kinds of info like ive never heard such i know one controls the media this is how i lost first email and complained but like this you have to use enail i do not want to bc you as them can and will read personal info is this why im in a hippa breach?

im very pissed off im too old going through changes bc society does not rectify these complaints or these companies.

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Chris

Oct 19, 2022
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Deactivated email, I’ve spent some money on that email and lost all my data. How do I get it back. com. Tried getting on my games and it wasn’t found!!!!

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Kylie Moyer

Oct 13, 2022
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I called Yahoo customer service and spoke with a Jane Ellie Smith who is a rep for Yahoo paid support and after telling me that I had to pay for there help I asked to speak to a supervisor in which she told me no she wasn't going to transfer me. And now I can't access my email because I don't have the same phone number that I had when I open the email and I have some very important things attached to that email that I need to get to those emails and

she's trying to tell me that there's no way to wave the first time fee because I don't call and complain about anything or call cuz I forget my password but they couldn't help me online for that reason so I had no choice but to call so they're going to make me pay when the only option for me to do is call I think that is crap and

her customer…

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Jack Urban

Sep 25, 2022
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com) hosts their files on Yahoo servers. There is a document under their domain with my phone number within said document (402-334-5730). I am receiving phone calls as a result of the document being visible on the Internet. This is very annoying.

Is there anyway to delete the document which is 8 YEARS OLD and obsolete? pdf When I contacted the owner they indicated that they are unable to delete the document because they do not have access to the server. I do not know what they are talking about since they own the domain If they are at all competent they should know how to remove the document or arrange for help on how to remove the document.

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Al

Aug 4, 2022
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My email sgtlatu@yahoo.com has been hacked and I can’t sign in. When I try other options to sign in it’s showing me a completely different email and Number to verify then asking me to verify with an Authenticator app which I have never done before.

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Pinchas

Jul 22, 2022
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In the Yahoo site, in comments (blogs) on articles about Israel or Jews there are a lot of hateful or openly anti-Semitic posts with delibarately wrong information. Such comments aren't blocking by Yahoo. When I answer by merely using citations or references to the results of researches published in the well-known and solid scientific journals on history or genetics or by citing evidences of Arab/Muslim and

well-known Western apolitical authors , Yahoo, as a rule, blocks/rejects my comments and the last time even blocks me from a blog. I think that such blocking is amoral and undermine the very idea that Yahoo is at least impartial.

It is more similar to the traditional anti-Semitism.

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I HATE YAHOO BIZMAIL THE MOST

Jul 12, 2022
0

THE FUCKING ABSOLUTE WORST most useless email system, features... LACK OF FEATURES, LACK OF ACCOUNT CONTROL

FUCKING WORST RUN BY INCOMPETENT UNAVAILABLE SHITHEADS .... FUCK YAHOO AND FUCK VERIZON.

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Gerry Ringwald

Jun 16, 2022
0

Yahoo Mail sucks. Every time I refresh my emails, I am kicked out of Yahoo Mail and have to sign in again. Then I have to create a new password to get into my account. I have complained for months about this issue.

They tell me is my fault. But that's crap. It is clearly a server problem at their end that they refuse to fix. I complain and complain, but nothing changes. Yahoo Mail is the worst!

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Elle

Jun 12, 2022
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Yahoo is SO obviously one sided and liberal. Articles have been ammaturely written. Pretty one sided news. 3% of the population? Gays are 6 % of the population. According to Yahoo , one would think they are the majority. I could care less what people do in their personal life.

Why doesn’t Yahoo have REAL news? Yahoo has become a gossip session , instead of relating news

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William Shuck

Jun 6, 2022
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I am now getting scam emails where you cannot see the return address by holding the cursor over the sender, and they cannot be blocked.

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D

Jun 2, 2022
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Yahoo is censoring, rejecting, and banning it's users for violating their community guidelines however Yahoo doesn't follow their own community guidelines themselves. I have provided a couple screenshots of content that is not allowed from yahoo users but yahoo will publish for anyone of any age to see.

I continually have my own comments rejected for following their hypocritical community guidelines and then when I click on an article I see this content. When I try to contact Yahoo support there are never any agent available or they simply don't want to address their unethical business practices.

Yahoo needs to publicly explain not only this but all the blatantly false and misleading advertisements on their site.

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David Williams

Apr 8, 2022
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Hello, I cleared my Google history and without knowing, lost my Yahoo email account. After being sent to and fro by Yahoo support with zero results, I was charged $46 without my knowledge. I was aware of the $1 fee but not the other.

I’ve been wronged and want my money back. Thanks, David

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Edward Woodward

Mar 31, 2022
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Dear Sir or Madam (Thursday 31/03/2022 at 1:48 pm) Last week I opened a link in my inbox, from a supposedly solicitor firm. Vs, for employment every week. Unfortunately to my regret it was a bogus one. Consequently I deleted such.

Then decided to change my password, for obvious reasons. This was initially accepted and I was allowed access again into my email account.

Second occasion ( and many others) no access whatsoever. It is because I can not recall the answers to, two security questions. Why was I permitted access to my account at first, without answers, to security questions? It does not make any sense at all.

I have used this particular account for numerous years, only to be denied further use of it.

Furthermore, I changed my password several years ago, without necessary answers…

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patricia lemaster

Mar 25, 2022
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I have asked for assistance in removing assitance in removing an unwanted, un needed address that interferes with some of my email. The only help offered is through a third party that charges for service that Yahoo should provide. When i click on an item these addresses pop up though not requested.

it takes 3 or more to get them off my site. Disappointed//

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Charles Nelson

Mar 8, 2022
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Total garbage, the representative I talked to was kind and courteous but was clearly not able to help me because of Yahoo'd disregard for any customer relations. Never purchase a product from this company unless you feel like being billed for something you don't want or use.

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Joseph Kuhn

Feb 11, 2022
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Yahoo support, is without a shadow of a doubt, the single worst customer support service I have ever seen in my life, it is truly disgraceful, and should be illegal. All I want to do, is update my phone number that's on file, and after 5 calls with very unhelpful sub-human troglodytes, I'm beyond tired of talking to these fucking retards.

Not only is it a PAID support, that I fucking PAY FOR, but these useless degenerates have the audacity to tell me, that the only way they can verify that I own my account, that I know all the information to, is by sending a text to the old phone number that I no longer have access to, which is the exact same thing I can do from my computer. I would love for one telemarketing scumbag from yahoo to tell me how the fuck you can call this a support, when…

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Lindsay Wilkerson

Feb 9, 2022
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I am very dissatisfied with yahoo email services. Yahoo recently literally “lost” my whole email account and the same thing happened to my sister several times. I was suddenly, for some reason that I can’t figure out, logged out of yahoo mail.

When I noticed this, I tried to log back in but yahoo says that my email address is not recognized. I know this is an error because I have three email addresses: one with ICloud, one with outlook, and I had one with yahoo.

Each email address is exactly the same with the same password. I never change my passwords because I haven’t needed to. Even when I try searching for it with my phone number it says email address not recognized. This same issue happened with my sister three times.

This yahoo account was associated with my Facebook account AND my…

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RG

Jan 26, 2022
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Yahoo is a joke of a "news outlet". They only publish biased articles and conveniently turn off comments as a way to "keep the community safe" but in reality they did that because they knew they would get called out in the comments section for their BS!

DO BETTER YAHOO!

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Jason Call

Jan 20, 2022
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I am unable to access multiple yahoo email accounts I upgraded to Yahoo plus to have a 24 seven help no help they still want to charge me more money to get into the accounts even though they know I’m verified they’re all tied to a Google email asking for the same thing I can’t get into that one because they want me to verify through the ones I can’t get onto yahoo these have ties to all my banks to my unemployment and

I can’t access any of it this is unacceptable charging me money to get into my own accounts .

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james sebbie

Jan 9, 2022
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com" site for some time now. after contacting them, i was told the problem is not from them. so i really need your help to fix this issue. I tried all possible means but could not locate where the problem is coming from

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Anne Agena

Oct 6, 2021
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I don’t appreciate how I’ve been logged out of my account and I don’t have access to my phone. This is the third time I’ve had to call nobody wants to help me. I’m being asked questions like I’m some type of thief like it’s not my account.

I’ve had this account for years and this how you guys treat people you don’t tell them what’s going on. You change everything on them. Ive contacted apple once I get back into my account I’m no longer fee using your services anymore I will delete my yahoo account for sure.

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Marilyn Willett

Aug 12, 2021
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I do not want any ad videos on my own private yahoo email account. I am not interested in black people dancing or WHITE PEOPLE anything at all on my yahoo mail. Butt out of my account.

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David sall

Aug 4, 2021
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Yahoo advertise that this site is great yet the switch your order to some crap they have send it to you , plastic junk , and keep your money . The site is a scam and yahoo advertising it hurts people as they steal your money !!

How am yahoo support a as company like this ? How can we trust yahoo who I use every day if they let advertisers steal from there base ? I spent $99 and they offer me a refund of $15 what a scam what can I do about getting my money back

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William keachie

May 17, 2021
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Yahoo blocked my email without my permission, terrible service

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Jason Pintur

Jul 28, 2020
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I will be removing everything that involvs Yahoo including email. The reason is freedom of speech that was taken by you on your comments section on articles you post to the public. I am sure I am not the only one,once your advertisers see no one is going to any of your website you will understand.

I will be switching over to Google a real company that does not take speech away!!!!! Once I tell my contacts on my email in a week I will no longer traffic you sites!!! PATHETIC

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Steve Dwyer

Jul 27, 2020
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is that it yahoo it's come to being a Communist PUKE? Taking comments away as you will do is along the lines of Communist PUKES! OH I know you ONLY want to provide a safe community space >My ass! it won't be a good one. Should spell you're demise.

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philip

Mar 16, 2020
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continued hassle and denial of entry to my account. on the same computer .always asking extra security checks. all this just to read newspapers on Yahoo Mail

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reg boison

Feb 15, 2020
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FED UP TO THE BLOODY TEETH WITH YOU PUTTING STUFF AND NUMBERS ON THE BELL I DO NOT WON'T ANY MORE OTHER WISE LEGAL ADVISE WILL BE TAKEN ABOUT YOU. TAKE NOTICE.

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Gary Phillips

Jan 22, 2020
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I am greatly disappointed by Yahoo"s blatant support of Democrats, and 100% negative comments and articles regarding Republicans and President Trump. It should be Yahoo's commitment to fairly and equally report all the news, not just negative news regarding either political party.

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David Guardiola, Jr

Nov 6, 2019
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Can't delete anything & it shows only the first 13 emails, why???

says I have 172 unread emails but can't access anything past the first 13.

Now, it seems I can NOT even send any e-mails either !!!

When I called for tech support ...

they wanted to CHARGE ME !!!!!!!!!!!!!!!

Can you troubleshoot & fix this , please ...

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Rick

Oct 8, 2019
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Amazing how yahoo is for freedom of speech, but blocks and censors ANYONE who disagrees with them. Know what that is called???

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linda brooke

Sep 29, 2019
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my complaint not being able to use my yahoo account why I want to know this is your problem that you have given me I have always used yahoo withno how could these code numbers be invalid when they gave them to me im very fed up problem now I cant get into my email or get into yahoo they gave me code numbers and every number code they gave me they said was invalid now im really fed up what then am I paying for if I cant use yahoo account I will seek a lawyer im sure im not the only one that is having problem and

if its over political crap then you will hear it from me.

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Colleen O'Hara

Sep 12, 2019
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I find it inconvenience every time you open Yahoo mail that their is commercials ads that I have delete to read your emails messages. Colleen O'Hara

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jack ferm

Sep 6, 2019
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When I read your news content You have ad's shifting over the article so I can't read it....I need you to stop shifting the ads over the content or I will have to make MSN my homepage.

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Rev. Dr. Cynthia Redd of http://www.thepreachers.org

Jul 14, 2019
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I am the founder and funder of www.thepreachers.org. I have no connection to ULC Monastery or the preachers.com, Cindy trim ministries. I am not selling anything or taking emails or doing blogs on my website www.thepreachers.org. Just Sermons. I do not sell ordination to the public at large neither does my headquarters:

Universal Life Church, Headquarters 601 Third St. Modesto, CA 95351 Office Ph: 209-527-8111 Fax: 209-527-8116 Office Hours: Monday - Friday 7:30 am - 4:00 pm

No proof of a connection to Rev. Dr. Cynthia Redd. Release my website www.thepreachers.com from ULC Monastery, CindyTrim Ministries, The Preachers.com.

I do not mind about the world wide web searches but direct hits are keyword along with illegal purchases of my domain website presence without written consent Yahoo.…

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Deborah E G Reeves

Jun 30, 2019
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Continued billing for Yahoo FS System Mech after speaking with accounts to cancel. It was difficult to get a refund.

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martyn ofarrell

Jun 28, 2019
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totaul utter useless C**P SERVICE

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Eveline

Jun 27, 2019
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What is your complaint? Be as specific as possible and use at least 100 words.I wrote an email to Yahoo customer care, complaining about my yahoo account being disabled because I wrong type my year of birth. instead of 1977 , I type 2008. she said she cannot help me, I must contact data protection commissioner, but it's simple I made a mistake of typing wrong year.

may you please help. there is an email that I will use tomorrow or Monday the latest from VFS Global.

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Dennis Philpot

Jun 27, 2019
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Yahoo mail is extorting me to pay for my email. I have not been able to access my email foe 2 weeks. At least let me get into my email to retriev My new email has some personal mail. If not I will never recommend yahoo to any one.

I have been with yahoo for years. Please send ma an answer but not at my yahoo email. com

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