Aaron's

Ordered a king size mattress last Thurs was told it would be here the following Mon.monday afternoon git call truck broke down.no delivery.meanwhile my old mattress and already out in garbage.no where to sleep .was told be here we'd.wed afternoon right before they were to be at my home again truck down second time no delivery.not sure when it's coming now.so still no mattress to sleep on.this is unacceptable .they should have some other way to make thier delivery when this continues to happen.this is one way to loose customer's.so I'm in limbo with no where to sleep.very unhappy

My complaint is that I work a full time job and my local Aaron’s knows this they have been told on several occasions that I make commission only and that I don’t always get paid on time and if I’m one day past my due date they call me five times a day and send the delivery guy to my house literally everyday they are open and stick these blue papers all over my door and

window and they will now sit across the street and wait for me to come home and they know I rent but they do it anyway they block the intersection at my house after they have been told repeatedly to pull in the drive way because we get in trouble because our neighbors cant get in and out and I feel more like I’m being harassed and stalked when I only owe 2-3 more payments on my things I got from them.

I will never rent…

I have been with Aaron’s since 2016. Since I don’t have money to just go buy something cash I have to settle with renting to own. I have paid all my stuff off and currently only have a bed with them which I am months ahead.

The problem I have is they voluntarily signed me up for the rewards program that charges an extra 20 dollars and I just found out like some months ago when I got the bed. I told them not to put the rewards club on this account but every time I pay my bill it’s 10 dollars more and I say why y’all keep charging me for that and they say ok we will take it off n it’s repetitive every payment.

I think I should be refunded since 2016 since I didn’t sign up for it. It’s the Aaron’s in Griffin,Ga. My number is 4047863305

Paid off tv brought living room set call my niece saying u can't find my number but it's the same since 2016 so what the problem now to point at hand u say my furniture bill due on 15th now when I sign new lease it said 8/1/2019 now I made a copy of it the lady answer the phone very rude disrespectful and nasty now I will never rent from them again so three year of go see ice gone in one phone call thanks

y. store. I was told I would receive a email with my complaint to make sure of it accuracy and a district manager would be contacting me in the next 3 to 5 business days. I have not received that email.

I am on my 3rd agreement and due to not fault of mine because of prior conversation with the store manager am now being threatened to court. I've never once said I was not going to pay for the items in my possession.

But i cant keep having payments taken out 2 or 3 times a week. I just recovered from the negative balance that left me with last time. If someone could look i to the email o was suppose to get so i can ensure the accuracy of it that be great

A picknof was scheduled for Monday, 5p-7p EST. I called yesterday to confirm. After 7:30p I called stire located on Dixie Hwy, spoke with manager, he said store was closed & I'm the last pick-up. I waited patiently up until 9p.

A courtesy call that they're be here would've been appreciated. That one courtesy phone call to me would've been a positive customer service etiquette to implement. That didnt happen. I called Customer Service, Donna took note of my concern & stated drivers don't have phones.

She emailed message to manager not to come by because of my engagement to attend. I called today at 9:24a & Charlie made excuse that my engagement iscwhy the drivers didn't pick up washer & dryer. Unprofessional to shift blame on me.

It's my first experience with any rental center and…

Ok I do not know how many complaints I have already put in. The manager over at the scottsbluff me is starting to harass me n my friends n family and he is harassing people who not even on my references because he know who I am and

all the people at the store I have been at Aaron's for years they have my account so messed up I should of had my stuff already paid but they don't have all the receipt and money in my account I am going to file charges for harassment and I was even a vip member at one time but since they changed management a coule years ago it had gone bad they so

rude I don't even want to talk to them they call up to 20-15 times a day all day even several friends who they know and all this is getting ridiculous and he even said he can do what ever he wants to the accounts I…

So My kids father rented a couple things from Aaron's like 3 months ago. We broke up and he left with the 2 items and Aaron's is still calling my phone and coming to my house even after I've told them on numerous occasions that he doesn't live here anymore.

The guy called me a liar and basically told me that I obviously have something to hide because I wouldn't let him come inside my house to search it for the leased items. I felt very uncomfortable. I had a low cut shirt on and I caught him lookimg at my breasts.

I have 5 daughters and I don't care to let a man other than there father in my house. He's a stranger in my eyes. I just want to get left alone. My name was not on the lease I was only a reference.

I have bren having major issues they have my account so messed up it isent funny there know calling people I know at hat isn't used as references I am getting sick n This I'm about ready take them to court

I brought a tv from them & a month after it was paid off out it went. They picked it up to be fixed & 7 weeks later, no call from them, so I called them & they said it can't be fixed & I'm just out of luck.

What kind of business is this? This store is on East Nettleton, in Jonesboro Arkansas

Horrible customer service from Susanville CA. This new management team are the most rudest hateful people I have ever dealt with. I have bought several items from them. I have always paid above the minimum payment. My records show I had one payment left.

I was informed that now I owe 6 more payments because they changed the contract. How can someone change a legal document without my permission. I am not the only person in susanville with problem s from this store. As far as I'm concerned no one should do business with your store. These people are crooks.

I will be blasting your store on Facebook and anywhere else I can. Please do something about these idiots

If there was a zero rating available, I would've surely given it. I have been called multiple times a day unsolicited for the last 8 weeks. Every number I've blocked and the calls keep coming. I've never rented to own anything, submitted any personal information to Aaron's and they CONTINUALLY call me.

I have no interest in ever doing business with your company. Immediately remove me from your call list and never call me again.

I have been with Aarons for 1 yr making all my payments on time. I have purchase a Refrigerator for $1800.00 and requested for an upgrade on the refrigerator. I was told I would have to throw away $1800 to purchase a new Refrigerator.

We have paid off 5 items your company. Right now we are leasing speakers a bedroom ser and washer and dryer. We are supposed to pay 400 a month. My fiance is sick and going for surgery the 17th. I explained this to several employees and asked for more time to pay. We did pay 200.

Instead they have called t to 10 times a day. And we have answered every day explaini g the situation over and ovwr. And now they are harrassing the people i put down as references. And thier is no reason for it we have been answering the calls and paying a portion and they were told we would catch up mid july after his surgery

I have been calling 1-877-9999. I have not heard from anyone in regards to my complaint. I think I’m being played with. Because if I purchase something in December and it is now June. And they just start calling saying I have missed 19 payments.

I explained to that person that I was payed the 4 months outs Now I feel like I’m being Harassed, phone calls now leaving notes on my door. I pay my Bills. So if someone screwed up on there computer not my fault.

But the Harassment should stop. I don’t owe any more payments. 00 payed cash for it caused it was sent back to the store. So if you can accommodate me by Emailing back so this store can stop the Harassment. Thank you.

I placed an order online and was approved on the 4th and on the 6th it was cancelled by the store joann is the dm and she has a problem with me and she needs to keep her personal preferences outside of work thats why she is the dm and the online customer service reps are the ones that told me it was cancelled by atore and

she has been giving me an attitide every tiume i have called the store aaking for my bedroom set. And even the other lady by the name stacy has been doing the same thing by being rude. And not willing to answer my questions.

So if there is a way to have lubbock. Or Littlefield take my application and have them deliver my bedroom set. com

I filed a complaint in April 2019, I was talk to like a child being chastised repeatedly by Ashley a sneaky demon at the Ekin Road Aarons store. I actually talk to Scott finally in June . My complaint had been marked solved in April.

I heard nothing from Aarons Rental for a month or more ... My complaint Scott noted he spoke to me in April when he had not spoke to me at all. Ashley is a demon I believe, at every turn to lighten her rude behavior in April 2019 she snapped at me over and over.

I hurtful remain a loyal customer, but with a bad taste in my mouth. I was never once told we are sorry. I had to ask for an apology.. Ashley 's nasty attitudes had me saying in my complaint I want to return everything ,and not be a customer at all.

I will never do business with Aaron,s again.…

Ibought a washer and dryer from Arrons in Beaufort SC the dryer does not heat they will not replace it I was told They would have too test it first and I would be without a dryer. when you deliver a brand new dryer out of the box and it does not work then it should be replaced not tell me I will be without a dryer until they test it.. I will not pay one cent for this POS until I get one that works.

Hi! My name is Demar Cokley. My wife Lashanda and I had gotten an account at your Okeechobee FL store. Last March we had gotten a brand new yard machines mower from the Okeechobee store. By August the mower had a starting issue and seeing as how I was still making payments on it I called the store and they came out and picked it up.

It was almost October before I got the mower back and when they brought it here, it wasn't mine yet a super old one. So I told them hey, this isn't mine, mine was brand new. So they took it back and 3 days later they gave me on old Troy built that they use for the store and told me to use that one until they get mine back.

Well November went by and in December they brought me another one that still wasn't mine and told me that the original one I had they sold…

19 from my bank account that I was depending on to pay bills because one of your workers at that store ran my card because supposedly I had a similar name. When I called the manger was rude I was upset but the customer is always right.

Because I’m on a limited budget he said it take 7-10 days to credit the money when it was NOT my fault at all it was thier error not mine I paid what I owed. So I am very unhappy

I have been a long time Aaron's customer and usually have no issues but this weekend I tried paying my bill online like I normally do and the system said it could not process my payment. I tried again but it said I couldn't so I called the Aaron's in Plainfield Indiana. 1832 e main st.

I told the girl what happened and asked if she could see and if I could pay over the phone. a day later which was yesterday my husband was balancing my checkbook and called me and said Aaron's process the payment twice which would not have been a big deal except I had a lot of bills coming out and it would of shorten another payment.

So I called that store and explained the situation that two payments were posted and he looked and said he saw that but he couldn't do anything because he was the assistant. I…

I have had furniture for 4 months with aarons and when they delivered my furniture it was working correctly the drive said he don't fix problems "he just delivery the stuff" that I have to call the store.. And yet 4 months later I'm still dealing with the same problems that 3 of 5 of my recliners don't reclining. I tried holding off payments but then I have to pay late fees I just want my stuff fix

I can get no sesolution with the store manager ,Frank. i have been a customer for over 10 years and i have not had any problems like with this store manager. i was under the lease program for a dining table an Bedroom set that should have been paid off early on 05/03/19 confirmation number 950-451 this final payment was taken over the phone by the store manager.

Now this is where it starts to get crazy. Please check all of my late fees on this account. #2 My bedroom furniture was broken 4 months everything not delivered for 3 months no use of the bed for 3 months due to the bedframe setup wrong causing the bed to rise on oone side flipping the other person out of the bed keeping in mind that iam still making my payments.

I called Frrank again and he assured me that no problem i will just…

Trying to get help in store . store manager has her 3 kids running and jumping on all furniture on display, very distracting . kids are in thete everyday from 3 to close playing video games on display tv models running around everywhere.

To me this is not very professional and jumping on display furniture should be uncalled for

SERVICING FOR MY STEREO SYSTEM! I'VE CALLED SEVERAL TIMES AND NO SATISFACTION YET! TODAY IS 6/24/2019, AND THEY WERE SUPPOSED TO COME BACK OUT TO MY HOUSE AT 528 S. SOLOMON ST. NEW ORLEANS,LA 70119! NO SHOW AGAIN ☹️☹️☹️☹️

I am paying on a washer and dryer. The washer is not working. I called the Troy NY store located at 351 5th Ave Troy NY 12182. They said the can send it out to get fixed and give me a loaner till it was fixed.

That part is awsome now the part that is unexcusable is do to understaffing they would not be able to come get broke washer and drop off loner till 5/20/19 and todays date is 5/7/19. This is over a week and a half that they expect me to go with out a washer and was told the only thing they can do is suspend my payment till i got the loner.

Sorry this is utterly ridiculous.

I purchased an HP computer at Aarons in Dumas Tx. I was not informed it only had factory basics. I was told it had windows 10. It did not include word or excel. When I went back I was informed about only having factory basics.

After asking to return it I was told about a no return policy. If I had rented it, I could have returned it.

However since I paid for it I could not return it. I don't understand how this affects the return. I'm very unhappy about this. I will not shop at Aarons again. I will tell I everyone I can about how sneaky and untrustworthy Aarons is.

My complaint is that the people at Aarons store are so rude and the 2 lady hung up on me and that wrong

My family deals with the Waynesboro,Ms. branch and my service has been getting worse. The sales lady will give you a time for delivery and after two hours or longer still no delivery when you call to see what is the problem you get loads of excuses.

Sometimes she becomes very rude . If she would only tell the truth because I know things happen beyond her control. I’m not one to tolerate lies the truth is the best way to handle these situations. Thank you

I have been paying for my couch set on time never missed a payment. Three months ago my recliner love seat broke and took 2 months to finally get replacement. Now the problem is that the replacement wasn't new a had been sitting in the back of the warehouse and I had to go to the store to pick it up an it was scuffed and torn.

My wife and I didn't realize the tear til a few days later. I have been calling the Northport, Alabama store to speak with a manager, I have left messages for your and have yet to receive the courtesy of even a response.

All I want is a new replacement or another set that is of same value or close to it without having to start my contract over. I don't think that I'm being unreasonable but if I can't get this resolved soon I will no longer be doing busy with your…

I have rented a tv and ps4 and it was picked up after hours by a personal car that someone said they was a worker for arrons o called my office and the guy was really rude and mean to me

Me and my husband have told the people at our local Aaron's to come and get the things that were wanting from them numerous times. They keep calling expecting me to make a payment after we have told them to come and get the stuff and they have came out and said they can't resell either one of them.

I'm pregnant and having issues with that and getting stressed cuz they have started using their cell phones to call me and getting on Facebook and messaging me and my husband and we r both still telling them to come and get both things and they still won't do it.

I had a signed delivery agreement with Aaron's the day the delivery driver recieved service from a process server at my home. He had no right to accept the service or to read the contents of the court papers that he signed for as well he caused me to have to pay to be served again.

I was served eviction papers on a delivery date from Aaron's the driver asked me to sign for delivery I did that while I was unlocking my back gate I heard the Aaron's truck leaving no explanation no nothing and took the washer I had a contract with you for without so much as a word.

I have since won in eviction court I'm still living in the same place where is my washing machine the store manager wont discuss it with me because I contacted you I expect to be reimbursed for the process service I had to pay…

A dead mouse and roaches

Aarons in Pennsauken NJ, Has the worst customer service in the universe, I have never met a group of young adults who are unprofessional, ignorant, and lack of communication. This world has lost it professionalism in a work place. I don't know how you have individuals like this who represent your company.

I will never buy/Lease from Aarons ever again.

Rented washer and dryer on 2-16-19. Had to be ordered even through they were advertised In flyer. Told they would be delivered on 2-20-19. Called on 20th to see time of delivery. Was tol they were not ordered and didn’t know why.

Now they say will be ordered and delivered on 27th. Very, very bad service. Very disappointed in Arron’s. Should hire more reliable people.

as a loyal customer of Aaron's i have waited almost a year to file my complaint. i purchased a washer and dryer, paid it off. then i purchased a living room set of furniture and paid that off. , my partner also purchased a tablet and then a computer.

alter only a couple months the cord broke. after a few months it was finally replaced but just a few more months later it broke again. the manager Charles informed us that it would cost 300 dollars to replace it.

the computer was still being paid for so it should be under warranty. for 300 of our own money we could just go to walmart and buy one so my partner told Charles he would be bringing the computer back.

about id say a year later i decided to get a bedroom set in my name. as much money as we both paid to Aaron's i was not happy to…

On February 1,2019 I rented some furniture, I found out that a customer from a Decatur store purchased some furniture and it wasn’t me.. NOW for sometime this women IRIS MOSES BETHELL HAS BEEN USING MY NAME AND THIS IS THE WOMAN WHO HAS PURCHASED FURNITURE,but luckily unto me she returned it..

I spoke with a supervisor at 17709871348 store but he was nonchalant and pressing the conversation to end the call so I pursued to 14042898900 and Mr Mario was helpful,patient,caring.. he even said he’ll put an alert i the meanwhile..

I live in independence la I never Been to Atlanta but I will to pursue charges

I have a complaint number. it is HSC0330964. I am buying a double oven range from the Aarons store in Waterville Maine. I have been paying for this stove for 16 months. The first of November 2018 I called the Waterville store to have my stove fixed.

Neither oven was working right. They would either not heat up or they would go to 500. and I had a burner on top that wasn't working right either. At that time I talked with someone named Phil. He had me turn off the power supply to the stove to try and reset it. It did not work.

He told me that he would have a technition call me and come fix the stove within a few days. I got no calls and no one came. I called again. Same thing. By this time we are in December.

I usually do a lot of cooking for the holidays. I love to make food baskets. I…

I tried to return a queen bed and they told me they would be here that Wednesday after 3pm. Waited and waited and nothing. Called store and they were closed. ONLY after contacting live chat, did the manager call me and apologize for not picking up the bed.

So scheduled a couple days later. They came and said they WOULD NOT take it because it had bedbugs!!!!! And that I needed to call the manager then left. I have never even saw a bedbug! Thats preposterous for them to even say that!!!

My daughter got me another bed and I do not need the one I rented! I want this bed taken back!!! What do I need to do because Im not paying for something that I TRIED to return!!!!!!!

Yes I’ve been an Arron’s customer for a few year never had a problem with Arron’s till recently. My love seat back leg came off after getting the run around and reporting the problem someone finally came out on December 28 took the information the manager give them till Monday that would have been December 31st I heard nothing..

I just want my loveseat fixed no more games please

I have asked them to come pick the tv and stand up and they are refusing to pick it up

, my account gets messed up every time they get a new manager and there have been way too many of those in the past 2-3 years. My account has always been paid on or before the 15th of each month, I went after a washing machine last week and was told I couldn't get it because my payment was behind.

I am NOT behind, you can check my payment history. I need a washing machine because my washer went bad the next day after I got new dryer. I was told I could only get one promotional deal : the one dollar down deal" OK I understand that but, why couldn't they just go back and add washing machine to dryer and make it a set?.

I call again today to check on account, the account manager is out to lunch, om no…

The employees are rude and the harrasssing when the payments are late not understanding that life events happen then coming to my home an making accusations about me and my fiance you should really be more careful of the people u hire because im sure u will be losing alot more customers!!!-

I am a customer of aaron s I am always on time with payment s I requested to rent a ps4 Aaron's took payment then turn around want a derivation letter of my income which the store already has and a proof of residents and Aaron s already has I have now requested to rent a ps 4 for my son Christmas and it wrong I have to go through a hassle I would understand if I am a new customer please help make this wrote it I will not continue my business

up untill recently I was a longstanding customer in the lapeer aarons store. I paid my account out because I cant in lear conscience watch a grown man make his employee cry . from what i heard of the yelling to his employee ( whom is around 35 or older) she had said she was sorry it was a simple mistake and she would do better and he looked at her and said but are you?

she said yes I am what do you want me to say. and he very rudly said I do not think you are . she just started crying as im sure she was embaressed and hurt by how he was treating her.

after he walked away I heard her tell the other employee she thinks he does it because she has ptsd and he is trying to make her quit. I do not know what you train your managers but this guy should be terminated and if he isnt she should…

One of the employees came today to pickup some furniture we purchased he said we were thirty seven days behind. They were calling an old number. We have been good customers. My wife called and got ahold of Becky she would not give us 2 days to get the money we will get the money and pay it we will not purchase nothing else from Aarons If that's how you treat good customers we just purchase a sound bar at that time they should of updated there info..

I am renting a living set. I made payment arraignment on Wednesday to pay neek week. Since I have made these arraignments the guy that I made arraignment with having been coming to my house before and after store hours beating and a couple of times kicking on my door.

( Calling from a personal cellphone). Four different times he has called after the store has closed. A couple of times he has come to my house and sat across the street watching my home. He has even knocked on my neighbors door asking them if Iam or do they know what time I usually arrive home.

He has been harassing me for a whole week now. I called the store today I was toldthat all of these things are normal. So I told them on Monday come pick up the set because this could get ugly.

Called Aaron's on October 25, 2018, complaining that Samsung washer is getting stuck on 2 cycles Lewis said he would schedule a repairman to come out. The following week Lewis called and said he was going to send me a loaner.

The delivery guys came with a basic machine that is no wear similar to the one I had. I told them this is unacceptable. November 1, 2018 repairman from Appliance repair came out he did not even hookup any of his gauges, he ran a self-check on the washers diagnostic and said the washer is fine.

I asked him why he did not check the cycles that are getting stuck he said you can use other cycles. When he left I ran a load and it ran for 3 hours. This is totally unacceptable. I tried to call Aaron 's from the phone associated with my account, I got no answer.

I called…

I have four leases with Aaron's Rental of Corbin, Ky. 00 on October 12, 2018 to be taken off my husbands debit card. I did not, nor, my husband give them permission to take this amount off this card. This makes twice they have done this, I have always kept my payments paid, don't get me wrong I have had a few late charges, but I made it right with them.

00 off of it October 26, 2018. I have read Aaron's lease agreement and they are not supposed to keep your debit card information, when you call to make a payment they are supposed to ask you for your card number each time.

This is theft and I actually want someone to help me put a stop to these people, from doing me this way and other people. This is ridiculous and upsetting to me. When I call and make a payment with any business whether…