Academy Sports

To Whom It May Concern:

This afternoon (9/3/17 at approximately 5:10 PM) I was waiting in line to check out at your store located in Evans, GA. Myself and others in the line were speechless that we had to wait for the cashier to finish flirting with a male customer before any of us could be served. While some behind me left to look for another line, I stayed as I was up next and hoped the interaction wouldn't take long. When the customer finally left, the cashier watched him leave and, while looking at his lower extremities, made a sound conveying her apparent approval of his rear appearance.

While I didn't expect (or hope) to be treated in the same manner, I did expect at least a greeting as I purchased a box of ammunition. Instead of a greeting or even eye contact, she said, "Age." It…

Went to look at a Gun for sale at the store located at 1523 W State Highway 114, Grapevine, TX 76051. A man name Billy McCanless came to help and was so rude I may never shop at that store again. Total arrogance and nothing but.

Decided to purchase a $600 kayak for my son's birthday. ) Sent someone to pick it up since it would not fit in my car. After the purchase and the item was delivered by my friend, I was informed that the item was out of stock and the display item was actually sold to me for the original price.

The display item had a 10" deep scratch on top of the kayak and a 7" scratch on the bottom of it. Not really a "new" product or worth the $600 since it was damaged before we even got possession of it.

I contacted the store and was told by the manager, Latoya, that I had to bring the kayak back to the store for an assessment of the damage in order to receive a discount. I understand her reasoning but certainly not practical since I had to have a friend buy it and transport it to begin with.

After…

I went with my granddaughter on 11/30/16 around 6 pm to Academy Sports and we went to the shoe department looking for a six year old a pair of shoes that I had no idea of the size. We seen three employees talking but not helping anyone.

I had to ask for help three times then they would just walk away. I only bought a pair because my granddaughter really like a pair or I would have just walked away.

Academy in bossier city louisiana has the most incompetent managers in existence. I called the store to ask about a product 6 times and no one ever answered my call.

Finally was able to talk to a manager and was told they had a few in store and went to pick it up and was told ny an associaye the last one sold over 3 hours before I arrived. I called and was there within 45 minutes of calling.

That store is the worst one around.

I purchased .223 ammunition on line for a price equivalent to other merchants. Free shipping attracted me to the offer so I ordered $202. worth of ammo. Received TEX message on Monday stating my merchandise would be here on Tuesday but required adult 21 or older present to sign. My wife and I stayed home all day, opened the front gate and left it open for the delivery truck all day, and locked our dog in the house all day while we awaited the delivery. By 5 pm, no one came contrary to our text message. Checked the package drop off box located at the road some several hundred feet from the house, I found a Fed Ex note / Door tag # DT7075 4307 0165 informing us we missed the delivery. They never came to the house.

I called customer service and they stated they had no way to contact the…

I am a hunter and I look forward to hunting from one season to the next. I recently went into academy sports to purchase two very popular scent items for deer hunting. When I couldn't find the items a sales person asked if they could help.

I told him what the items were and he looked them up on the computer and said we don't have them. I then told him I was in here before looking for another item and they didn't have that one either and that I guess I would go to Mahoneys.

They always have what I need. So he said good, so we left and won't be back in Academy's store ever again.

I was responding to an article comment made by an employee's daughter on Facebook called me a "wetback". I am not sure what y'all condone for y'all's employee's but this is not acceptable for a company like Academy.

The absolute worst online merchant I have ever dealt with! I make over 90% of my non-food purchases online and have never seen such bad practices. Here's the trick Academy.com employs regarding item stock status: *** In Stock Online: Usually leaves warehouse in 1-2 business days. These items Academy.com actually DOES have in stock and will ship quickly. *** In Stock Online: This item may ship from a different location and therefore is only eligible for ground shipping. These items Academy.com DOES NOT have in stock. These items are probably drop shipped from the manufacturer.

To my chagrin, I ordered an item with the later stock status. The manufacturer is out of stock with no estimated delivery date. Yet, Academy.com STILL lists this item as IN STOCK. Reputable online merchants would…

Order was placed on 02/04/16 - After my order was accepted/approved, Academy cancelled 2 of my items, both pair of the jersey lounge pants I had ordered. Most of my remaining items arrived as scheduled, but there are still 6 items that I have not received nor have I received any notification of them having been cancelled .

These items are the O'Rageous® Women's Medallion Flip-Flop - Grey Sz: 9, the Magellan Outdoors Men's Summerville Poplin Short - Sz: 38 Color: KELPPLAID, the 2 Realtree Women's Camo Short Sleeve T-shirts sz: XLarge Colors: AquaOrTurquoise and Grey, and the 2 Realtree Men's Camo Short Sleeve T-shirts Size: XXLarge Colors: Brown and Grey.

Also, I ordered and received the Champion Women's Jersey Short sz: Large Color: Oxford Gray, and the shorts that I received were a size…

99. Went to store Monday at 8 a m.

First one in store at 8:30. Told sorry all sold out yesterday. Come back Wednesday when truck comes in. Went back Wednesday. Was told all sold out Monday. I said you didn't have any Monday and explained. Clerk kept telling me all sold out on Monday.

Finally I told her I was getting angry and she best change her story to All sold out Sunday. Don't think there was ever any at store or the employees grabbed them all up before they hit the shelves. Know this happens all the time.

This was at the store in Joplin, Mo. And, this has happened before when I've tried to purchase a sale ad item. Think I'll take my business elsewhere sale or not.

I have a complaint about the new Academy Sports store in Elizabethtown, KY. Bought two pair muck boots, 1 for me & 1 for my dad dad. Looked at the website and they were actually much cheaper 2 weeks later. No refund difference.

Took time and gas to go buy gun in sale circular. Did not have and will never get in store. Will not shop at store ever again. Poor business practice.

The worst customer service I have ever experienced. Manager on duty was rude and a total jerk. I asked if I could pay for it and come pick it up in 2hrs. They said they can't hold items in the back.

I told him well that's not true because they held my grill for me just this past summer, but ok can you just put a sold sign on it since it's the last one. Again No was the answer! I am confused if I pay for it now why can't you put sold on it?

" Wow I was a huge fan of Academy but now this one guy has caused me to hate this place! Not sure why people have to be so arrogant and just make shopping and spending my money a pleasant experience!

In case anyone wonders what store: Newnan Georgia location on this Sunday April 19th 2015. Best of luck to you Academy. You lost one customer forever. I…

One recent Saturday morning I called Academy Sports to check on an order's shipment status; it was a birthday present timed to arrive on a ...well...birthday. When they couldn't answer my inquiry with any detail, I cancelled the order, or I thought I did. The training of their phone people is dismal, and I never received the promised email confirmation of shipment with tracking data. The transaction was "Escalated" to a higher level; even so I was never contacted. Just another example of poor service--I have a choice where to shop. No need to raise the BP.

But the breaking point came when they asked for feedback via email yesterday. I stated, essentially, what I said above. No insults, no profanity. Today I got an email inviting me to resubmit because my response didn't meet their…

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