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Affordable Dentures

2.0
174 complaints

Customers report severe quality and fit issues with dentures that prevent eating and cause pain, despite significant financial investment. Major problems include denied refunds, unresponsive customer service, rushed procedures without proper consultation, and warranty disputes. Many patients express feeling deceived about pricing, time limits, and product quality tiers.

Common Issues

45% (23)
don't fitloosecan't eat
25% (13)
refundwon't refundovercharged
20% (10)
warrantywon't honortime limit
18% (9)
no callbackcan't reachno response
15% (8)
rushedtoo fastno explanation

Complaints

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Gail Lee

Jun 3, 2019
0

The partials that I received from Affordable Dentures in Bedford Virginia are awful this is my second pair my first pair the top set was uneven in my mouth they hurt my gums the bottom set didn't even fit at all so I went back to get them redone now the top set hurts teeth and holes in saliva in the roof of my mouth so when I'm talk spit be coming out of my mouth the bottom set I really lose and

I just feel that this was not worth the money I paid I'm alright disgusting I'm mad I'm upset because when I go to work I have to put a mask on my face or cover my mouth so that no one can see that I don't have my partials in I paid too much money to be walking around with no partials in my mouth.

And now I am forced to have to go somewhere else to get the service that I was looking for an…

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Monica Gibson

May 22, 2019
0

I went in for my initial visit and they said I needed 5 extractions. So the process began. I had all that done and got my temporary dentures. While the dentist was pulling the last tooth he broke one of the roots off in my sinuses and sent me to an oral surgeon.

I went to my ENT and he did xrays and other planned surgery. My sinus were effected in a big way. When I tried to get my permanent dentures, I would call and have to leave a message for someone to call me back.

They would never call back. So I finally got in touch with someone one day and she was so helpful. She got me an appointment I went in and the new doctor said he couldn't make the dentures because my teeth that were left were too bad.

Oh and he would be leaving in two months. So I was told I would get a refund and I never…

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Elizabeth A Goeders

May 16, 2019
0

January 2018 my husband went in to Affordable Dentures & Implants on NW Expressway, Oklahoma City, OK to have 3 implants put into his lower gum for his dentures to snap onto. That was sometime around October of 2018 Now a different Dentist/doctor has taken over and promised my husband that he would need a different kind of implant and there would be no charge to replace them.

But we had to wait till the Dentist/doctor got back from a seminar in March o f 2019 about the implants and then they would put the implants in for my husband again. We waited until they could find out how much they charged for the new implants and then they would get back with us.

They never did so I called them and asked them May of 2019, when they could put the different implants into my husband's lower gum. They…

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Amanda Reich

May 16, 2019
0

I got a full set of dentures n the teeth were not made well not just that but they was so long I couldn’t shuve a peanut between them so I had to take them out put my old ones bak in then they wanted to charge me 100$ more dollars to redo them I didn’t have the money today so she gave me a refund minus 20% of what I paid.

That’s not fair they messed my teeth up to we’re I couldn’t even wear them but I’m punished n money I didn’t have taken from me. Then release me as a patient don’t worry I will nvr be bak n now I have to wait who knows how long to get my money bak.

I have always sent people here nvr again I will tell the world about my bad experience here.

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John OConnor

May 2, 2019
0

Went there with the promised dentures in 1 day. After two days of going back and forth to the office on Okeechobee Blvd WPB I left there office with temporary dentures that hurt and loose fitting (after there Dr who insulted me tell me people shouldn’t have material removed from a denture to make it more comfortable.

If he had stretched my lips one more time with four fingers in my mouth at once, it would not have turn out well for him). My appointment back for my dentures was today. Good thing I had taken off work because when I called to see if my dentures were ready they said they weren’t ready and they would call me.

It takes 30 minutes and $30 to get there. After wearing the dentures for two days my mouth has open soars and a all monkey could have made better dentures the teeth…

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Brittany N Carlton

Apr 29, 2019
0

5 months ago to get a new partial and spent $1,000 on it. Had to come back over to get another impression done 2 weeks later because they didnt get it right. And then just now came over today because it came in and now i have to wait another 2 weeks for it to come back in.

And i have to drive 1hr one way. Im not happy at all! I would not recommend this place whats so ever!!

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Christi A Couch

Apr 26, 2019
0

Staff in the Weeki Wachee Fl office are more interested in upselling more exspensive products than addressing my concerns. Needed to replace my existing denture and or repair bottom arch, was told that they could not or would not do this.

Will not consider purchashing dentures here and will not be back. Nor will I recommend it to anyone else.

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joe wos

Apr 26, 2019
0

can't find affordable dentures headquarters

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Lavern Dumas

Apr 23, 2019
0

After the 5th time coming to the office, the wait was unacceptable. Numerous times, we asked whats taking so long, when will I be called etc... Only to be told, " Oh, its my mystake" by Barbara at the front desk and her assistant/coworker.

They said "she called but we forgot to notify the lab and we have tons of others that need to be done today" We waited over 2 hours AGAIN. totally unacceptable. 5 (FIVE) White/caucasian patients were in and out plus 1 black man while we were the first to arrive 20 mins early for our appointment.

The office needs diversity training AND at least 2 non-white techs or front office

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Shannon Alaniz

Apr 22, 2019
0

I paid for the wearer package and they will not reline my denture when they are so big glue doesn’t even hold them in anymore!

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Cynthia langford

Apr 9, 2019
0

Went there yesterday got new dentures the top ones dont line up the front tooth is in the middle of my mouth. They are not lined up. The lady told me if I wanted them to be lined right I needed to get the upgrade and they would then look right.

What kind of thing is that.

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Tammy Fasano

Mar 25, 2019
0

I had denture implants less than a year ago and I have two upper implants that have failed and fallen out!!Prior to this occurring I went to Affordable Dentures in Mentor Oh which the dentist there said the implants look like they are failing and there was nothing he could do so I left and went home made an appointment with the Youngstown Ohio office.I went to see the dentist at this office and was told that my gums look horrible and there was nothing he could do,so I called Affordable Dentures complaint line spoke with Natalie which was no help she would not return my calls.I'm not going away I'm still paying on these implants and they have failed.

My next step will be with local news and an attorney so hopefully someone will reach out and do the right thing

Tammy Fasano 440 992 8425

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Alfreda Bishop

Mar 20, 2019
0

Hello my name is Alfreda Bishop i am writing tobtry and get my refund from Dr jordan in Ohio I teceived 3 sets of teeth and each one is broken and cant be fixed, I tried to resolve this problem quitely but I cant get my money back I wrte a letter to customer service in north carolina ,I also sent picture to prove they were broken I paid over two thousand got economy package and

I am walking around with half a partial on the bottom teeth I am embarrassed abd humiliated ti be treated like this I tried to fix it ,witout writing this letter please jelp me I jave no bottom plate only half it broke also made of cheap material please reach me at 216 392 1997 thank you.

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Lynne Lane

Mar 14, 2019
0

I am on the second set of teeth that I have purchased through affordable dentures in Sioux City Iowa I was happy with the first set when I got the second one they started discoloring turning gray on the inside I have taken them back to her three times they say there’s nothing that can be done they look absolutely disgusting my husband is getting ready to get dentures I am one team to know before I spend $800 on a set of upper dentures for him if his are going to end up looking like mine I feel with all the money I’ve spent in the office there I should be given some kind of compensation 712-490-8374

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Michelle

Mar 11, 2019
0

than that when she tried to do the mold I started gaging she wouldn't stop and just kept telling me it was fine for me to breath then kept doing it I gaged so hard I was crying and peed in my pants a little she got so mad because she couldn't use the one she gaged me with she was yelling at me and

I finally yelled over her that I could beat just fine I couldn't however stop gaging ! back they hadn't changed I said do and she said look if it gets moved you won't be able to bite I said I had no problem before and they were the shape of my original teeth and she said these crappie things?

those teeth are horrible joke ! sceam to people not to go there !!!!!!!!!!! get rid of horrible Dr's and even worse employees if I had any other option I would have ran from there so if you have a…

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Stacey VanFaussien

Mar 6, 2019
0

After 7 1/2 months, I am still unable to eat with my lower dentist in. Even when not eating, they are very uncomfortable. I went back for adjustments but they didn't really listen. The lower denture is not even amd is very noticeable IF i smile.

The lady i take care of complains about her dentures. I had a few people I referred, but have since told them not to go. I am 44 and am embarrassed to go out in public and I can't go out to eat with my friends and daughters, unless I don't wear my lower dentist.

to eat to now being embarrassed and more depressed that I can't go out to eat or feel comfortable in public.

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Lorena

Mar 4, 2019
0

I was told that the initial exam and consult was free. 00. I had a few extractions and still waiting on my post follow-up appointment. The Doctor at the Towson, MD location has you waiting. I had to reschedule due to waiting for over 30 minutes or more.

I schedule my appointments during my lunch break so I cannot afford to just sit and wait. My questions go unanswered and I get my answers from the receptionist. I don't even know why I have to wear these temp dentures???? Nothing is explained.

I'm going to my bank to reverse the $1,500 that I paid out of pocket. I filed a compliant with Victoria Howard and she can be contacted at 919-947-5262. Of course she is not going to return any calls. Please tell family and friends do not use Affordable Dentures,

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Danny Rodriguez

Feb 21, 2019
0

Had an appointment for 9 was not seen till hour and a half later then they told me to pick up my dentures at 1:30 didn’t get them till 3 at Daytona beach office

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Bobby wayne kidd

Feb 11, 2019
0

In 2013 I got my temporary dentures made but didn't go back to have the permanent dentures made it was all paid for but now they want me to pay an extra $440 to have them made. I don't owe them any money the account was settled in 2013. And there's nothing in the contract stating that I owe anything it's been paid in full

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Dont matter

Jan 4, 2019
0

February of last year I spent $2,800 for the basic dental plates and extractions no problem I don't mind paying for you no service the dentist says that you know the bottom plate floats I see I understand that I cannot next night football played in in the bottom plate just pops out that it does nothing to f****** hold it in they do shity work and I've done talked to a local lawyer Morgan & Morgan in Orlando Florida and right now I have 80 people behind me I need about 15 more for class action lawsuit so

that's why I'm that's what I'm heading for just b******* I spent I'm going to disability I make $1,000 a month and I spent $2,400 and I can all I can wear them upper plate motherboard answer for 30 f****** years and never used any adhesive or anyting they stayed in naturally these people…

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Brenda White

Jan 2, 2019
0

30 they will be ready i got half way home they call me and stated they will have to take another one they took the 6 impression told me to come back Monday on. December 14 i went home rinse my mouth my lips started stinging and bleeding and gums was swollen i bleed and bathed my mouth with water i went back Monday open my mouth the doctor said we split you shr didnt put know Vaseline on your lips so

she did an order for her to try to stop my lips from bleeding and try the teeth which did not fit Monday i had to take the 7th impressions and come back at 2 i stated i needed early due to work they told me to come back at 1030.

When i tried them on the other doctor said OH we slit you i said yes you did she gave me Vaseline i put on my bleeding lips and my swollen gums

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Brenda White

Jan 2, 2019
0

The dentist split my lips on both sides in and outdide my mouth which has a scar they did 7 impressions i had swollen gums and bleeding lips they took my vacation on December 14 i did not get my teeth i had 6 impressions,on December 17 they took my vacation and my work hours from my other job i had another 7 impression with both sides and the inside of my mouth split bleeding mouth and swollen gums can someone contact me soon as possible email pleas i would love to talk with corporate

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Julie Faulkner

Dec 21, 2018
0

I only can get adjustments for my false teeth 2-4 so I can’t miss work to take care of it . For over a month I needed adjustment I waited til I was off On a Friday 12-21-18 I make sure their open go in at 2:05pm their open say their not doing adjustments my heart sunk..

I paid already in full for my teeth how are you open and can’t take 20 minutes to adjust my teeth. So no Christmas dinner for me .... Merry Christmas

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Karon Stafford

Dec 21, 2018
0

Don’t fit can’t contact dentist. Horrible customer service. Can’t get an appointment. I very poor service. Cheep don’t fit any get help

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Margo McFarland

Nov 28, 2018
0

I am discussed with fighting for my money back that exist on my account. I paid in full for the second best set in advance as was told I had to. Got as far as the temporary set before the final set and had to move.

I was told that I could do this. When I waited the length of time before I could have the original ones, I found out I had to go to Maine for family issues. When I contacted Affordable Dentures they had no office near my home only in Vermont and Massachusetts.

I asked for a refund just that would cover the final set. I have called continuely with nothing but a run around. I have since told them that these one have broken. The uppers had broken from the front teeth to the entire length of the palette.

No response from them but where would I think I would get them fixed. Since…

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Teresa Painter

Nov 7, 2018
0

Been 4 days and still no call after they said they'd call back.keep getting runaround and phone tag with answering services and will not let me talk to aftercare.i have full extractions and denture and have developed infections and bone fragments.

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Corliss tomlinson

Oct 18, 2018
0

I had a full Premium set made about 2 yrs ago at the Kannapolus Branch. This isbmy second set of dentures from ur company. The first set was the lower priced dentures but they served me well. This newer set the lower dentures have been getting black spots like mold on the gum line.

It started on one side and is now traveling to otherside and Middle. I soak and brush as directed. I went to the office today to have them checked and the assitant said she never saw snything like this , had the Dentist liook at it while she was in sugery snd she said it was stain. Stain from what? Ot suppised to stain! I don’t smoke.

I am cery upset about my bottom dentures to ehere I may need to seek counsel.

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Vgales1954@gmail.com

Sep 21, 2018
0

I went to the cascade office in Atlanta Ga and had a set of teeth made after wearing them for 2 weeks I walked in to the clinic and told the receptionist I needed to get an adjustment and she told me we only work by appointment only, so I walked away.

I call the main office and could not get an appointment to meet my schedule- I payed for something that is hurting my mouth. I got the work in February 2018. I will not use this service again

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Michael Fountaine

Sep 12, 2018
0

I have had my top teeth pulled and replaced with dentures by your company. I really did try not to complain. But my everyday is a living hell with the results. Your dentures cause my face to stick out a mile.

I now look like a pathetic deformed freak. I literally can feel my face stretched. My face looks extremely stretched as well. I suffer with depression, and the way your dentures has made me look, I have fallen deep. I do not want to leave my home, or be seen by anyone.

I am embarrassed, and ashamed. I know several people with dentures. They all look wonderful. Their faces aren’t stretched all to hell. So, why are mine? Do you know what it feels like to run into someone you haven’t seen if 5 months and have them look at you all confused?

And come to find out, they were looking at…

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Frankie Crow

Sep 6, 2018
0

I was given a set of dentures that not only were too small but cut into my gum as well, I am a diabetic. They refuse to give me a refund.

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Dewey Lynn

Aug 29, 2018
0

The Charlotte office said they did a remake of my upper dentures. They only did a realignment. Was told to come back for a realignment. I went today to get the realignment. Things are worser todsy EVER. I requested dr.

Ramos to do the realignment. Dr. Fox did it instead. Can't even wear the uppers. I have spent 9ver three thousand dollars there that I had to save. Now what!

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William Lacy

Jul 26, 2018
0

I paid for ultimate dentures. Picked up my permenate set after 10 months. These look nothing like what I am paying for. Bigger than the economy set in my mouth. I was told I would not have a lisp.... But its worse now. I'm very unsatisfied. Considering legal action.

Someone needs to contact me.

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ROSINA ALI

Jul 19, 2018
0

30 appt since I go there on my lunch hour . 00 pm appointment,

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Yvonne Massey

Jun 29, 2018
0

Got the implant snap in denture at your office in Amarillo TX. I am experiencing great difficulty with the dentist. The fact that I’ve had to go back in the office sooo many times since this denture has been put in is putting a great hardship on me as it costs a minimum of $60.00 every time I have to drive over there.

Every single time I’ve gone back this dentist blames me for what has happened. I have done everything he has told me to do and nothing helps. They do not function as I was told they would. I’ve spent over $10,700.00 in this office to be treated this poorly and still haven’t gotten a reasonable result. He does not listen to me when I try explain he talks over the top me while I’m talking, when I call his attention to this he gets quite agitated, looks as if he is holding his…

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Cherry Curry

Jun 4, 2018
0

The office in Odessa, TX issued a refund for my dentures because adjusting did not work. I turned the dentures in to the office prior to 30-days after receiving them. They issued a refund check and then put a stop payment on it.

I don't have the dentures or the money I paid for them.

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Judith Coulson

May 11, 2018
0

In Dec of 2016 I went to the office in Zanesville Ohio. I needed a top denture made as I already had a top denture so it was just a new one. I needed 8 bottom teeth removed and a bottom denture plate made. 00.

The bottom plate has never fit and I have lost 42 pounds due to not being able to eat most foods. The office techs. did some adjustment and said when I got my liner done the denture would be better. 00.

They said I signed a paper refusing the liner. I told them I thought I was signing to give permission to remove my teeth. I asked to speak to the dentist and they said he didn't have time and refused to allow me to speak to him.

I only saw the dentist after my x-rays and when he removed my teeth. I always saw a tech and a different one each time. Now I have been trying to save to…

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Darryl lynn

Apr 16, 2018
0

I have had infections after the extraction and told I could not come in to see the dentist for 2 weeks on the recording says walk-ins and they told me at this location we do not take walk-ins at all had to go to the emergency room. I had a lot of bone spurs pick up the phone ask him if I smoke and said I must be doing something that caused it I had one in the back of my mouth he took it out on the upper left-hand side but

I have one on the bottom right hand side of my jaw he saw it it was cutting my tongue causing an infection in my mouth he said he cannot help my anatomy and would do nothing I had to go to Aspen Dental spend $400 to get that issue resolved.

He just was going to rely on my dentures this morning and he was telling me to bite down and I bet down the way he was telling me…

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Ronald Miller

Sep 16, 2017
0

I went to Conroe store and was treated great in the beginning and I followed the instruction sheet as required and I set aside a day as the paper said for the final visit and when I arrived they took me back and that's when I was told I would have to return again in 5 days.

(they were told in the beginning that I had a very long drive) my time is important as theirs so I told them I wanted my money back then I was treated very rude by Dr. and told to leave .

I refused until I got my money back then the whole office treated us badly. I will never return there and I will spend my money where is appreciated

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diane yaeger

Oct 11, 2016
0

I had a top plate made ($470) plate made in Stockbridge, GA. I went back and had them adjust them 2 weeks later they cracked down the middle between the 2 front teeth half way back. I took them back they glued them. I have been going through a Divorce for a year & half. I put them in the drawer.

I started wearing them again 2 days they broke down the middle again. I took them back they wanted to glue them together again & them charge me if they needed fixing again.this is the 3rd plate. I have had made at Affordable Dentures. I want them to make me a new plate they should have done it the first time.

I am retired that's a lot of money to me. Now I need your help in this matter this is no way to treat a regular customer. How can I contact headquarters and potentially complain to the CEO?…

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James marino

Oct 11, 2016
0

Long time patient of Affordable Dentures. In April my new puppy chewed my partial. As always I went to affordable for repair. They did a great job with my partial and I got them back the same day and that made me very pleased. The dental tech escorted me to cashier where I paid 195.00 in cash before leaving the office. No way you can leave without paying charges. As I said I have been a loyal patient for many years. Dennis gaskin has been my dentist and always taken car of my dental needs very well. Getting to my complaint, so last month I received a bill for 195.00 of which I paid the date of my service.

I no longer have my receipt because the service was 5months ago. I called the virginia beach office and spoke with the the operator who answered. I explained. To her I had paid charges…

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Coral

Sep 6, 2016
0

My dentures do not fit right My teeth do not align right so I don't get a good seal. My upper denture sticks out so far i look like a woodchuck. Before i had a underbite now with the dentures I have an overbite.

When i had my last visit the team at Affordable Dentures did an adjustment which doesn't help. I called their customer service number to complain and was told because I'm a medicare user they would not make a new set or do anymore to help me.

How am I supposed to get a job if I'm too embarrassed to go out or talk to anyone cause my dentures do not fit. I cant talk cause i sound funny or i cant pronounce words right. It's affecting my self esteem and I'm supporting my kids.

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Karen Carter

Aug 9, 2016
0

I went to Affordable Dentures in April of 2016. My teeth were infected down to the roots and had to be removed. I had 3 removed at Aspen Dental prior to this but changed to Affordable Dentures due to pricing. I had 18 teeth removed in May (I had a severe infection in my gums and had to wait for the infection to go away). The Dentist informed me in April that in addition to having all of my teeth removed, I would have to have alveoloplasty performed (reshaping of the jaw bones) on both sides, top and bottom of my mouth so my dentures would be able to fit correctly.

The Dentist did not suggest an Oral Surgeon and I do not know if he is qualified (to this day) to perform alveoloplasty. I trusted that he knew what he was doing and I went ahead with the extractions and alveoloplasty. On the…

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FayettaHamilton

Nov 11, 2015
0

Was referred to Affordable Dentures @ 210 Cherokee Place, Cartersville, GA to get a CT Scan. I Was referred by another Affordable Dentures Office who had made arrangements for me to go get CT Scan from this office. For a procedure that would take approximately 15 minutes (which I was told over the phone), my actual wait time was approximately 2 hours.

I kept inquiring as to why it was taking so long, I was told first that they took patients in order and second, they did not have the information that the other office had sent them, although I confirmed with the other office that she had indeed given them the information. Once Someone finally waited on me, with 'severe obvious attitude', the lady that did the CT scan, it was quite obvious that she was taking her lonely time although I told…

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Anonymous

Feb 26, 2015
0

I have remarkably a wonderful experience with Affordable Dentures. They took care of me extremely well and I got my dentures done with a price I could afford. They have something called economy dentures, custom dentures, deluxe dentures, premium dentures and ultra dentures.

Based on our budget and requirement, one can opt for the right one. Affordable Dentures makes it easy for people like me who also think of a budget before getting such things done. I thank the staff at Affordable Dentures to treat me well and will definelty refer this to all whom I know and will use their services in future too.

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