Albertsons

I am having an on going problem with the Safeway Bisbee AZ store manager. This was the second year of no heat and no cooling an a great deal of rotten milk . I would like the store manager to simply stop going out of his way to go to the check out line I’m in or what ever means he can to tell me to have a nice day .

He has made so many mistakes and is not liked . I would like to simply do my shopping ! When a woman says leave me alone that what she means and I do not need to hear his comments in the back ground when I’m leaving the store.

I am not interested in being contacted by him but I can inform my Lawyer Christofer Hitchcock Bisbee Az if further contact is truly needed. I simply wish to do my shopping

I've made complaints prior to this one I am about to submit and what I gather is Albertsons customer service dept. Does not follow up on any complaints they don't care how there employees treat customers. My complaint is the same employee he is obnoxious rude if you use a ebt card he makes you feel lower then his level nice till he sees the ebt card then

turns rude works the late shift he thinks everyone is a shoplifter I refuse to shop at Albertsons and many more folks have stopped due to this employee his name is Marc he works at the Albertsons in Santa Maria Ca. on Bradley and Clark Rd.

Albertsons customer service do you job and deal with your employees that are complained about. If there were no stars to pick from that my choice for your rating 0

I have been a recurring customer at the Albertsons in Vista on Melrose for over 20 years. The store is in need of a remodel, the bathrooms are old and filthy, the roof leaks in the winter during rainstorms causing water damage to the ceilings and leaking over the produce areas.

The employees have enough to do with handling customers and performing their tasks, however, the recent rains have added additional stress and work on the employees to tend to leaking ceilings and wet floors.

I believe that Albertsons should initiate a complete assessment of the maintenance needs of that and other stores and be more proactive in addressing the most immediate needs of each store. After all you are welcoming customers into your store everyday and desire a positive experience rating from those people…

Was treated very rudely by the manager this morning trying to collect my money from Western Union. The managers name is TARA and the store number is: 0132. She in fact bluntly refused to attend to me, closed her cash registry and walked back in the office.

This is a textbook racism and I am going to file a lawsuit. She should be demoted from being a manager and or be relieved of her work. She needs sensitivity training to say the least.

This company apparently has a corporate policy of cheating customers by NOT ringing up the correct prices EVEN WHEN THEY ARE ADVERTISED! I have shopped at the same Albertsons location for over 18 years because it is convenient to my home. No more.

I have been cheated for the last time and I intend to make an issue of this deception. Five years ago, I brought this to "corporate" attention. Very apologetic; as they always are. 00 store credit. Whoopee! They still are cheating people everyday!

Fifty dollars is a real cheap way out of being responsible. If you correct them at the register, they say "All of the discounts are registered when the transaction is complete". S. I cannot tell you how many times I have had to GO BACK to the store, show them the receipt and the over charge, and it's…

We war done shopping when I asked. The person who was up front to push my basket out to the car and put the grocery in the trunk. She brushed me off I did not like that I'm a customer shopping at your store .

That not right l hope you address this complain. Thank you for your time. Willie

I just wanted to send a note, I have shopped at the Albertsons at 480 NW Parkway in Azle , Tx for 20 years. I quit shopping there 6 weeks ago. I have repeatedly asked the assistant mangers, because I've never seen the manager, to ask him to please place some hand carry baskets at the North entrance, the one that is marked entrance.

For some reason I suppose that the manager does not think it's a good idea because after asking for months there have never been any there. evidently they were going to sever barbque on the sidewalk that weekend, even though this was Thursday they had the whole sidewalk blocked from that side.

I had to walk in the parking lot in the pouring rain. I refuse to shop somewhere that does not think that customer requests are important. Customer service is non…

Cashier was rule. She acted like she was prejudice.

Witnessed one of your Asian male clerks letting the Asian man in front of me buy his liquor without showing ID. Thinking he is judging by face and being 32 years old I get my ID ready but dont present, he asks for my ID which yes seems unfair to the least because the previous asian customer seemed younger then me to me.

Now to be fair my ID is expired but is my most recent ID and shows I am 32 and still looks just like me. He tried to scan the ID from Washington state he should know wont scan there.

i told him he will have to enter the number or do the math. it never scans here. He rejected it. I said fine take the beer off i guess. he cancelled my order entirely. Of coarse i still want the rest of the stuff... what is this?

i inform him i still want the order and he re-rings it up, i…

, Klamath Falls, Oregon] I locked my bike - with two other bikes - at the small bike rack Albertson's provides. It is around the corner from the front door. The small area also serves as the employee smoking location.

Today I locked up amongst cigarette wrapers and many butts here and there on the ground. Dirty! Other times I have routinely arrived or departed the store to find employees relaxing on or near the bike rake smoking. So I get to lock up or unlock breathing their smoke.

I do not appreciate that. Usually they are friendly enough but do not move out of the area when we non-smokers try to use the bike rack. Not a pleasant event breathing their smoke and working around them to get my bike in or out.

We customers and your smoking employees are not being treated right!

I went to Albertsons Market and coors and montano (915) yesterday to get some cheese and sliced meat from the deli department. I had to wait at least 15 minutes before anyone came up to help me. When one of the deli workers Marcella came up to help, she asked me what I needed and I told her.

She was extremely rude to me and rolled her eyes at me. She didn't listen to me when I said I wanted my meat and my cheese a particular way. When I asked for papers in between my cheese she rolled her eyes and complained about having to do this.

She threw my food on the counter and when I went to look at it, the cheese was not done correctly and had tears in the middle of it. She threw the cheese in the bag and slapped on a price tag.

She continued to get irritated when I asked for things and gave…

I walk in with my backpack cuz I bike everywhere. EVERY TIME they stare me down and say "REDLINE" over the intercom, which is obviously codeword for "This guy is stealing". So all the employees are thinking I'm stealing while I'm walking through the store.

Again it's not like I can lock my things in my CAR... because I only have a bike. I need to carry things on ME. Albertsons treats me like a criminal.

I purchase a bag of cat food two weeks ago which turned out to be the wrong kind. I was told I couldn’t return it without the receipt. I would think I should have at least been offered in store credit. Or an exchange.

I wouldn’t recommend your store and don’t plan on returning.

I only have a problem with the meat department. I asked the dark hair lady to wrap each piece of chicken separate. She refused because it was on sale. This is not the only time they would not accommodate the customer.

I have shopped Albertsons on Indian School Road in Litchfield Park AZ and they are very accommodating to your needs. They go above and beyond to please their customers especially Gerald. I would suggest to the manager at the Surprise store to do a little training in customer service.

Racist clerk named Vanessa. Harasses me every time I'm in the Albertsons Store #524, Chino, CA

To whom it may concern,

Our family shops at the Federal Way - Boise location several times per week. We usually get excellent customer service, excellent quality of product and would easily rate the store 5 stars as a whole. In fact, we know several of the employees on a first name basis. It is truly OUR store and we love it. Today, July 4th, I was finishing up shopping and went to the Deli to get some Hawaiian Rolls for our pulled pork BBQ. I picked up the rolls, checked the freshness date, made sure they were not squished and started to review the nutrition facts, when from behind the Deli counter I hear "ARE YOU GOING TO PUT THOSE BACK??". Keep in mind I had not asked anyone for help and was just standing there reading the label.

I simply replied "Huh?", as I was caught off guard.…

I gathered my goods at Albertson's on Saturday. At the register, the nice lady handed me a pamphlet and said to receive discounts I needed to go on-line. I tried to call the number on the pamphlet, after waiting for a human for a long time, I gave up and hung up.

I am in my 60's. I do not want to deal with on-line or phone apps to get discounts. Back to Walmart I go.

I shop at Albertsons in Tustin weekly. Never had such a bad experience as today. I had over a $100 in groceries taken out of my cart and there was a lady in front of me that did not have the money to pay for hers. She kept trying and trying to get her card to go thru? The checker just kept asking the manager, Jose, for an override with no regard for the customers in line. Not once did the cashier apologize for the delay not did the manager Jose. I ended up after about 10 minutes putting everything in my cart to go to another cashier.

I was so upset because your employees, especially the manager, made no attempt to help the customers inconvenienced by this woman?

Think he as well as your employees need more training on customer service.

The store address is 13270 Newport Avenue, Tustin.

ALBERTSONS COMLAINT LETTER

my friend and I have been shopping the Albertsons store here in lake worth, tx every since it's been open. I've probably have shopped every Albertsons store in the fort worth, tx area on several occasions. I've never have experienced such a horrible visit as I did on Friday 6/7/2019. the weekly add has a $5 dollar Friday section. so we bought some of the specials, and purchased several of the " clip or click! just for U specials. we were going to buy some of the lunch meat on the 5 dollar Friday, but the deli was already closed so I asked the lady at the deli and she told us that the deli closes every night at 9:00 pm., but we could get a rain check, so my friend went up to the front of the store to get the rain check and the store clerk said she wasn't going to…

ALBERTSONS COMLAINT LETTER

my friend and I have been shopping the Albertsons store here in lake worth, tx every since it's been open. I've probably have shopped every Albertsons store in the fort worth, tx area on several occasions. I've never have experienced such a horrible visit as I did on Friday 6/7/2019. the weekly add has a $5 dollar Friday section. so we bought some of the specials, and purchased several of the " clip or click! just for U specials. we were going to buy some of the lunch meat on the 5 dollar Friday, but the deli was already closed so I asked the lady at the deli and she told us that the deli closes every night at 9:00 pm., but we could get a rain check, so my friend went up to the front of the store to get the rain check and the store clerk said she wasn't going to…

If I could give zero stars I would. I was going to buy alcohol at the albertsons in Goleta. The cashier would not sell alcohol to me because I said hello to someone I ran into at the store. I explained that we simply ran into each other and they proceeded to call a manager who did not directly address me and passed off his responsibility to the young employee.

The employee also held onto my ID as if I was lying until I finally had to ask for it back. I will not be going back to Albertsons because that was absolutely ridiculous. The management seemed very incompetent and ill equipped to deal with a customer.

He was unable to present me with a valid reason. I am extremely unhappy.

i have a new birthdate not born in 1964 born in 1966 Julie harris born in july 16 1966 please make a chance to Albertsons thank you julie

I had the rudest cashier yesterday. She was very impatient and in a horrible mood. She had no patience with me. This is not the first time I have experienced this with her. I thought the first time she might of had a bad day.

If I saw a manager I would have complained right away to her. She made me feel horrible. I feel like I have to avoid her at all costs and I shouldn't feel that way as a loyal customer. Her name is Vanessa and she works at Store #524 in chino ca.

Something happened to my husband at Albertsons today and I cant get it off my mind . We been buying our groceries at this Albertsons since I moved here in 2009, Ed even worked at the Albertsons Fuel Center when it was open.

Most of the workers know us by name so that’s what makes what I’m about to say even more confusing and disappointed. My husband saw a small basket of groceries setting under the check out counter with perishable items in it, he went to the checker told him “excuse me” and tapped him on the shoulder then

the man turned around with a evil look on his face and yelled “ don’t you ever touch me “! Really ? Seriously? You work in a friggin grocery store , people will touch you when they need to get your attention .

If you don’t like people to touch you then you have the…

Yesterday went to ur store in Las Vegas I dropped my money $30. MY AUNT JUST CAME FROM CHIRCH 2 GIVE ME CAUSE I HAD NO FOOD AND I MEAN NONE I TURN GO BACK TO ENTRANCE I C SOMETHING ON GROUND ASIAN COUPLE JUST SO

HAPPENS TO LOOK BACK IT'S $5 OF THE $30 HE POINTS LATINO GUY JUST WENT IN I'M TELLING HIM 2 COME HE SAID HE DIDN'T WANT PROBLEMS IT WAS 2 OF UR WORKERS THEY WERE RUDE AND NO HELP MANAGER POLICE NEVER SHOWED AND WORKERS WERE LAUGHING I'VE BEEN ON BOTH U GUYS PHONE NUMBER NO-ONE HAS ANSWERED SINCE 1:15 PM PLEASE CALL ME 909-462-2906

Albertsons 2351 Main St SE Los Lunas, NM 87031. Self checkout every time I go in to use self check out, I scan my first item, put in my number for the savings, when I scan a second item it pops up unidentified item in bagging area even though I scanned item it still comes up with unidentified item.

Then a employee has to come and punch in a code to continue scanning, then employee starts treating you like a child and stands next to you as if you're dumb. Please fix this glitch, it is not convenient when you're in a hurry and the self checkout wants to glitch on you.

Thank you for your time.

Name tag says Frank Chavez at 9111 Dyer. Store was busy. Long lines. Employee Frank comes up and complains and belittles another employee about being bothered. Such A RUDE POS. Never gonna shop there and letting my social media friends know.

Name tag says Frank Chavez at 9111 Dyer. Store was busy. Long lines. Employee Frank comes up and complains and belittles another employee about being bothered. Such A RUDE POS. Never gonna shop there and letting my social media friends know.

I moved to downtown san Diego albertsons is near so i put your app on tried to register it says im a vons customer and changes me over to vons I HATE VONS i have not been in a vons in 25 years so i will be shopping at walmart goodby...

I never thought I would be making on Albertsons. I just left store #4289. I had the rudest cashier. Dr. 88 but, u must purchase 3. Sodas were scanned and my Albertsons card was used. 14. I told him Big Red and RC are Dr.

Pepper products and he called me a lie, the he went to customer service and asked the older lady. She called herself googling Big Red and told me it was made by Pepsi. Another employee came out of the office and said they were Dr Pepper products.

Still, the rude ass cashier went back to the register and voided my transaction. The employee from the office went to soda isle and confirmed what I said. Then that rude ass cashier checked me out again. I said to him "And u can't even apologize for being rude, all black people don't steal.

He said here is your change. He…

I arrived at this store on 02/15/2019 2:45 pm The store had no cart's available so I had to go back out to the parking lot to retrieve one. I should have left at that point, because this is not the first time.

Then I see that I had to use my smart phone for this digital coupon or I would have to pay double the price. With all the being said, I will never step foot in albertsons again. Going back to Smiths / Kroger.

I'm sure I am not the only one that feels this way.... Good Luck.

Every Friday for the $5 Friday, my father in law and I would go to the Lake Forest, Ca store for the service delis Fried chicken and their hoagies but the last two months the service deli there have not been great service. There’s never any hoagies out and they hardly have their fried chicken.

Whenever we ask if they can make the a hoagie for us, like for example the deli manager Diana would just whine or complain about being on her own for an hour and a half or whine that Pamela is taking forever on the salad case instead of helping us.

Sometimes when Alfonso is working we will walk up and he will walk away to start cleaning or messing with the ovens leaving us standing there for 20 minutes. We heard that store has poor customer service but that is beyond poor.

That is the worst…

Albertson's of Payson, Az: Store manager (Dan) bullying employees in front of customers. No leadership displayed, and I've seen it before. Payson is a town of 16,000 people, and this job should be a dream! Why the harassment? Poor morale in store due to poor management.

This person is a misfit for a manager. A leader would never do that, either off the floor or on it. Lead! )

Paso Robles Albertsons use to have a very friendly customer service. Today my cashier had the name Adrian but on my receipt the name is Josh M....? What a poor service he gave to me and the 2 ladies in front of me.

The first lady told him at the end " you didn't ask my phone number" , he goes: "oh, I though you entered that" No sorry words. " since he never asked her. and I did not say anything and while I am leaving he spoke in a loud voice: "have a good one".... not anymore.

I was at this store 10/31/18 around 2:30 pm. I was in a regular check out line with 3-4 people behind me. There were only 2 cashiers working at the time. One at the regular checkout and one at the express.

The express lane was empty. The manager walked by and saw that the reqular line was full and told the cashier at the express lane to take the next customer in the regular lane. That was me. I went to the express lane and cashier immediately was agitated at the amount of groceries in my cart.

It was only about 50% full. Mind you I only went to the express lane because the manager directed me there. " I was not aware of this and had only gone to the express lane again under her manager's direction.

I was not at all happy with her remarks as she was rude. If she was upset with her…

Today I attempted to use your digital coupon system. I downloaded the online app on my I-Phone and it came up as Safeway. I went to the store in Tucson, AZ on N. La Cholla and asked the customer service person for help.

That person tried for 15 minutes to get the app to work. She suggested changing my account password. The app not only asked for my email address but also my email password. Email passwords should only be used to access your email account and never for any other reason.

I asked for the store manager use his app to make the purchase. They refuse to do that or give a rain check. I left your store empty handed and just spent another 40 minutes with Mike on your customer complaint line to get your app on my phone.

I am computer literate and your guy Mike is a pro and it still…

TO CORPORATE / CEO / PRESIDENT / VICE PRESIDENT / RICHARD NAVARRO ONLY: SATURDAY, SEPTEMBER 15, 2018 I FILED A COMPLAINT AGAINST BOB SIMONSON - DISTRICT MANAGER 208-501-4156, AND AGAINST MARIO PADILLA-STORE MANAGER 1313 NORTH FIRST STREET HAMILTON MT 59840. SEPTEMBER 18, 2018 I WENT IN AND SPOKE WITH PADILLA.

AT FIRST I AGREED TO HIS “RESTRICTIONS” BUT AFTER THINKING ABOUT IT, I WILL NOT ACCEPT OR CONDONE HIS SELF CENTERED EGO TRIP AND NON PERFORMANCE AS A MANAGER. MY REASONS ARE: 1. PADILLA AGAIN REFERENCED AN INCIDENT CONCERNING MY EX BROTHER-IN-LAW AS A REASON FOR PAST INCIDENT REPORTS CONCERNING MY BEHAVIOR.

WHEN I INFORMED PADILLA THE INCIDENT WASN’T MY FAULT HE REPLIED “BUT IT STILL HAPPENED IN MY STORE”, NOT MY PROBLEM. ON THAT INCIDENT I WAS FORCED TO COMPLAIN TO SIMONSON ABOUT…

I've been a customer at your Surprise, Az location since it opened in 1998. I've watched it deteriorate over the last few months. The lines have gotten ridiculous over the last few months and I know it is due to the lack of help when checking out.

Also you advertise products that are not even there. You have two cashiers that I must rave about during this time who try hard to make shopping better. I only know them as Pat and Judy. They serve customers as best as they can especially Pat with her great sense of humor.

Please do something about making this store what it use to be. I know there are many people I know that feel the same way and have taken their business elsewhere, but as a die hard Albertsons shopper, I would like to see it improve.

the so called front end manager or whatever this creep is named Sara has a rotton attitude and shouldn't be in customer service. She judges customers without knowing them. She has always treated me like dirt, very rude and nasty.

My first horrible experience with this nasty creep was at another store in Henderson a year ago. This store on Rainbow is now one of my regular stores and if it wasn't for the nice cashiers I wouldn't still do business there.

This store used to have 2 nice front end managers Cathy and Lori. I wished I knew where they were. My last visit was on Wednesday July 25th, 2018. The cashier, Wayne is always great which is why I'm rating it 3 and not lower.

It would be higher but this horrible person Sara was there walking around the store past me with a nasty look on…

I accidentally bought fat free Lucerne coffee creamer at the 5950 South Cooper street location. I went in this evening to try to exchange it for same creamer, just not fat free. The checker lady was rude. I told her I bought the wrong creamer.

I didn't bring the receipt but, made the purchase under my Albertsons reward account. She said that with dairy they need a receipt even though it is not expired, and is Albersons brand. She huffed and puffed like I did something wrong to her.

She said I'll call the manager. Out come this totally unprofessional straggly kid. The checker met him halfway between the door he came out and me, with her back turned, she leaned over and whispered to the so called manager guy.

He comes to me and instantly says we need a receipt. This is not the first time…

This is in regards to Albertsons Service in general. This store is located at 7022 North Mesa Street, El Paso, TX. Yesterday, 6/25/2018 we purchased two 4-packs of Tuna. 43. When my wife returned today to get the overcharge refunded, she was exposed to prolonged waiting until a "Manager" showed up.

After a few time explaining what happened, my wife got very frustrated with the slowness of which this issue was being resolved. It has also come the our attention, that the cashier staff (with a few exceptions) do not greet you once you approach the line, the packers do not acknowledge you etc..

We just returned from Arizona and had the chance to visit Frys. What a difference in attitude. Too bad we do not have one here in El Paso. You need competition. We will never buy anything from this…

I got offer letter from albertsons how to contact directly to hr im thinking it is fraud

Well I have been a customer at Albertson for many years . k . In Los Angeles ca. My compliant is with a mamgervher name is Stephen Martinez. I been nothing are strange movement in and out the store. Different cars come and wake until she come put the store.

And she exchange something to a party that waiting. Personally I think your manager is use her authority to sell drugs. I saw here to many times changes exchanges from hand to hand with who ever. Again her name is Stephen Martinez store # is Albertsons at 3901 Crenshaw Blvd in Los Angeles, CA.

Nothing below o to rate??? My Albertsons receives negative five star. m. Waited while the 2 deli clerks talked with customer about having previously worked with her so. Believe me when I tell you I can now tell you where her son works, how many children he has, and on and on and on.

Meanwhile, I am the only other customer in line. After minutes of having to listen to this conversation while waiting to be treated like a paying customer. the previous talking customer finally finished talking. Now, the 2 deli clerks turn around and go about their business.

Obviously Albertsons does not need my business, so I left deli area, went to check out cashier, and explain. She call for store manager. Waiting for store manager to come up, cashier sees I am still waiting and points out to me the…

Your newspaper ad in the Idaho Statesman on the 10th of January 2018 is very confusing. The coke ad advertises 3 12 packs for 10 dollars is in bold red lettering. In the body of the ad is the print,digital offer when you buy 3.

just for U follows next. 64 instead of $10. 60 the checker blamed the computer. 60. Again the checker blamed the computer. Upset I left your store 189 leaving the product at the store. After cooling off I asked a different Albertsons store assistant manager for an explanation and he recognized the confusing issue I was talking about, for which I thanked him.

Either your advertising department needs some help or a better explanation of "just for U" program to those of us that are not tied to our phones. Ray

Every time i go to Albertsons store on Royal in Eugene Oregon I always get over charge for some thing or other. I will address it to the cashier and they will say OH HOW DID THAT HAPPEN. They also charge me for something that i did not buy.

And that is all the time. I will tell the butcher i want 1 lb. 50 for it. It gets old after a while. May be they do that because i an close to 80 .

For the second time in a week I went into Albertsons to redeem my app coupons. And because I did not enter my phone number in BEFORE the cashier rang up my purchase I did not get the coupon price or the $5 off my purchase.

I have shopped a Albertsons for MANY years, but alas this will stop. The first time was with a cashier that did not seem to know what he was doing so I thought after he rang it up the second time AFTER I PUT IN MY PHONE NUMBER and did not get the $10 off I thought he had made an error.

The error is with Albertsons, not the cashiers.

Hello: I did complain before with no result food expired in your stores in chino hills ca 15970 Los Serranos Country Club Dr expired salad dressing in Dec 2016 on Sep 8th 2017 I went to buy suaza hornitos Tequila from this store on 3255 Grand Av store number 2515 was on sale the whole week nothing on your shelves I filled complain with you the store manager at the store called me and told me to go down to the store because they have it I went to the store nothing on shelf I asked Art where is the Tequila his answer was I have one saved for you in the side room paid for it and

went home on the last day of the sale Sep 12th I went back to 2515 to buy the same item shelf is empty the in charge of the store gave me rain check wet back today Sep 13th nothing again went to Los Serranos store to…

Hello: I am writing this complaint (on behalf of my husband) because I was contacted because by (I think her name was Michelle from Great Falls, MT) regarding his complaint against the Albertson's store on Main Street in Billings, MT. If you read my husband's letter to Boise which was never responded to so he filed a complaint with the Better Business Bureau and which they in turn referred it onto the Phoenix AZ headquarters for a response.

Thereafter Albertson's must have sent the complaint onto the Great Falls people as we were contacted by telephone to contact them. I contacted them and Michelle stated the camera's were not working at the Main Street Albertson's store since spring 2016.

However, the Albertson's Main Street store manager I spoke with regarding the ring lose stated the…

I have a complaint against Albertsons Store #572. (9/3/16, 16:29) Fab 5 sale Items were not marked on, buy 5 or more and save, throughout the store. Made trying to figure which ones in same group of products was one on Fab 5 ad. Was shopping with list. When I got to check out I asked clerk, was the coffee on add, Seattle's Best or Starbucks. Her response was, "Unless you know, it's really hard for me to fix at the end." Asked if she had an ad to look at. She gave it to a co-worked and told him to look. He said, "I didn't even know we had Fab 5, this week."

Clerk was very annoyed, that she had to make the change, and was slamming things around. I informed her, that I wish I would have shopped elsewhere today. Another employee next to me was complaining about some other work issue in store.…