Aldi

Never received my order, driver secured to I don’t know where I Spent 146.00, driver could not speak English did not know how to call me

Good Evening,

You have lost a valued customer!!! I placed an order for curbside pick up at approximately 2:30 p.m. for the Aldi at Kensington Drive in Appleton WI to be picked up between 5-6 p.m. At 2:38 p.m., a text was sent stating that there is a delay because there were no shoppers. I looked on line for over half an hour on your site to cancel the order, to no avail. I called customer service by 3:30 p.m., mind you the order was NOT in progress. Your service member hemmed and hawed about cancelling the order and placed me on hold. The call dropped so I promptly called back, mind you I was on hold for over 20 minutes by that time. I called again, the order was still NOT in progress. I was quite upset by this time. Your representative would not let me speak and just wanted to give me…

I've been looking for a friend for a microwave egg boiler for some time. I was delighted when I found them recently on Aldi's shelves for $3. I bought two egg boilers as gifts and one little egg boiler spatula to go with it.

The first person didn't want the gift, which I'm happy for now. Because when I tried to use it at 3 minutes the egg yolk was nowhere close to done. I have a 1000 W microwave, the max it says you can use on the instructions. So I upped it to the 5-minute level - it was still not done. Holding my breath and hoping not to hear the sizzle sizzle from aluminum foil or metal inside a microwave, I did it for 7 minutes. Not only was the egg not done, but that was the last time my microwave would work, two or three days ago. We have unplugged it, plugged it back in reset all…

Manager Refused to Replace my money back on my payroll card I Accidently used my cash card when I needed to use my EBT Card.that money was meant for my bills. I usually spend over 200 dollars there.i will do my shopping elsewhere.

An employee of yours follows me around while shopping , i feel like im being harassed as she goes out of her way to come close to me to give me dirty looks . Aldi in plantation fl on broward blv

I was checking out and I was in the handicap scooter and I turned the amount around and it was turned back. I knew he didn't like it and then he told me to hurry up. That was disgraceful. Not very good customer service.

I want to clarion Aldi this morning and I did not get a cart. The cashier was incredibly upset with me that I did not get a cart and threw my items in the cart while speaking rude lead to me the entire time and

then when I didn't pack fast enough she threw my bread and tomatoes in the back of the cart and my tomatoes popped open and went everywhere. She told me to go get a new one but she had me sew upset already that I just said forget it and I gathered what I could and I left

I ate some green beans and got some steel chip and one got stuck in my mouth I don't know if I swallow any

Aldi. Gate city blvd....Greensboro, nc 27406 HORRIBLE AND HATEFUL STAFF..!!!!!!!!!!!

soooo...I GET IT.....it is a hard & fast paced job..my sister worked there for 7 years...and she spoke to & greeted every single customer and smile and was friendly for 7 years.... this girl named Ashley literally was nice to people in front of me, ( they were foreign), AND to the couple directly behind me who was also (foreign).... ashley is white, and i am white, but yet.....with me, she huffed , jerked buggy, threw my box on the floor, never spoke before, during or after transaction, never smiled.... made me feel very nervous & un-comfortable, like she actually had something against me, or literally is racist towards her own kind..?????? i dont know, but either way...this kind of behavior is…

I did a pickup order of six items. When I got the pickup, there was only 1 item available. What a waste of time, gas and money! Then when I went into the store, two of the items were in stock!

Never again will I do a pickup order with them again!

I like ALDIs & regularly shop there but lately their produce in Glen Burnie is not being checked & is moldy & bad. I bought vine tomatoes that I threw away because were bad & moldy. Twice I had to get an associate to pull moldy tomatoes off the rack.

Yesterday I bought 10 pounds of potatoes. A couple were moldy that I threw away & when I went to slice a couple they were black inside. I realize that I should have checked them better, but I never had a problem until recently.

Like I told the associate, someone is going to get sick. I will continue to shop there, but Leary buying vegetables

I will never go back to aldi on 66th and cottage grove. The cashiers were extreme rude. They also told me that I couldn’t use my OTC card because they don’t take it.

However I use it at that exact aldi all the time. I would rather them say they don’t know instead of flat out lying saying they don’t accept it. Just horrible customer service and attitude.

One person working register and rest workers wearing curb side vest filling up Instacart. Miss placing items, and hiding them. In Wysox, Bradford county

Your one check out lines are too long. And no other line were opened to help the customer. Self check out do not end the need for more people to check you out. If it was up to me I would walk out and go pay a higher price for better service.

This isn't a big complaint actually. In the Kansas City USA stores the squash is packaged on a plastic tray that should be recyclable but because it is flat the equipment at our local recycling center are unable to take it.

I collect 7 a week. Is there a program through Aldi with your supplier that could reuse these trays in some way.

I live in Pittsburgh, PA 15235. I have lived in Penn Hills for five years. In the past week, I shopped at the Aldi in Penn Hills. Both times I shopped at this Aldi, I was approached by someone who needed money and was asking everyone who walked out the door for money.

This is unacceptable and if this does not stop, I will stop shopping at Aldi. If you will not do something about this, I will go to the police. I should be able to go shop for my groceries without be harassed by someone.

I was in Aldi's at the Bedford, Indiana store at 2:30 pm today 6/20/2023. I noticed two different families with large dogs in their grocery cart in the store. Neither dogs were service dogs. I do not like buying my groceries in a store where I have to use the carts knowing that dogs have been in them.

I didn't see any post on the doors stating that "Service Dogs only" I know this seems to be happening in alot of stores now like Walmart too.

I went to Aldi in Willenhall this morning and I asked the staff if it had any more flowers and he said to me I will have a look out the back. So I was standing by the empty tubs waiting and waiting so I went around the store to see where he was.

He was finishing his shift but when he saw me he couldn't get to the store room quick enough. That's not nice is it.

I'm a very nice person and every time I go in there are two women that are always rude and I get charged for extra items I didn't purchase. And I'm tired of it I go to Aldi once a week and I dread seeing them they are so rude and don't smile or say hi when I say hello.

I’ve beefed going to another Aldi that's further from my house just so I don't have to see them. I only know one of the women's name it's Kaci the other one has short black hair and I go to the Aldi on 3251 N GOLIAD ST Rockwall TX.

I really wish there were self checkouts there so we don't have to deal with rude Workers. If these workers don't want to be nice they shouldn't be working wit Customers

Had a $12.00 rib steak and it was mostly gristle with a little fat. It was tough. I was terribly disappointed. I could hardly cut it. I have three left and am worried that they will be the same low quality and that I could never serve them to guests. Please advise.

Can't take a photo because it's gone. It was retty bad.

The cashier told some he could don't give me cash, only a gift card, which is not your policySomeone came to talk to me (a guy) who was polite, and my answer to the first cashier was -" I bought this merchandise back at the end of February and you already got my money.

" The cashier told me he could only refund me with the gift card because I didn't have my card at the time on me. "This rude woman from a 10 feet distance threw the small item that was sitting on the cashier and threw it back in the cart telling me to leave the store if I didn't like what the cashier told me.

"And don't talk to my employees that way". Off course, I called her "dumb ass" because she had no idea about what was going on making an ass of herself. The woman was there only to cause trouble. She also forgot that…

When I walked in to the Kendall store located in Miami FL, I noticed more self checkout lanes then with an employee. In addition, shopping carts a very few.. No customer service any where. I enjoy the lower prices on many selected foods, but cutting out customer service, very few cashiers, and the grocery bags you sell are so cheaply made, they fall apart as soon as you carry them out of the store. What is going on?

I rather go to Walmart to do my grocery shopping, at least their they have plenty of shopping carts, more checkout lanes with live people, and better shopping bags. In addition employees out on the floor.

I keep getting profiled by Aldi's. Its not just this one location off East Capitol Drive. Either store security or management is hovering around. Is there some behavior that makes staff/management believe I am going to steal something? I stopped shopping there for a while hoping things would change.

When I show people, especially those that don't look like me, the yare surprised to see the evidence.

You offer a great range of alcohol in store except for Queensland. I am seeking to buy your port and your whiskey. Can I purchase these items through your online store or purchase these from a store interstate and have them shipped to either my address or a store close to my address.

m. This was caught on camera also other costumers say and heard what happened. He was also very disrespectful. Your company will be hearing from my lawyer.

On 4/14/2023 we were shopping at Aldi store#14, Bensalem PA, cashier Rachel. Since my 75 year old sister has a disability, we shared a cart. On the conveyor belt, our purchases were separated by a stick. After paying for my sister's purchase, I asked the cashier to put my purchases on the top basket after scanning, but she began to dump everything on my sister's purchase.

I asked her three times not to do this, but she angrily replied three times that she should not split the purchases. The fact is that the purchases were already divided on the conveyor - this is a separate transaction - and they were paid separately.

As a result, it was very difficult for us to deal with our recitation purchases because there were different weights with the same names. I hope that you will help to…

We bought a 10 pound bag of Russet Potatoes on April 5th for Easter and entire bag of potatoes are green after peeling. First time we have been dissatisfied with your store in Leland NC. Had to throw all out.

I was at Aldis in Pittsfield, MA on 4/8/23 just to grab gallon of milk, I’m at register put divider between orders , when I get to register the guy scans my milk then starts to scan other items which weren’t mine. He then gave me an attitude saying there wasn’t a divider when the lady behind me said she moved it behind hers, he made me very uncomfortable and humiliated, he called manager over to do a void saying I was being rude and

manager told him he can’t talk to customers like that, one thing I can’t stand is being called a liar and humiliated in front of everyone, did I get an apology no, so he ruined my day, lady behind me cdnt believe he was talking to me like that

Today after two weeks of not being able to find Friendly Farms Lactose Free Fat Free Milk at the Aldi at 4833 Oakton Skokie, IL I am disgusted with the delivery process. The manager there was very nice and told me she was going to try to find out why the deliveries to their store of the Lactose Free Friendly Farms Milk has changed.

She said they used to get equal quantities of the 2 percent, whole milk and fat free lactose free milk Aldi brand but this time they did not get the Lactose Free Milk. Someone at the corporate office must have changed the deliveries. why?

Are you trying to lose customers? If you are you will lose me and several neighbors in our area.

One of the staff in Aldi germantown has no manners with customer. He is the one who wears a beard. He tried to run over me with his fork lift cart. Never had the manners to apologize. He even told I was on his way when I was trying to look at the shelf.

You have modified the West Chicago Aldi's to be self checkout. This is despicable, you have become like everybody else with lack of customer service. Part of the reason why I continued to go to Aldi's was because the cashiers were friendly and greeted people.

You were one of the few companies that believed in customer service, obviously,that has changed. Modifying your standards to fit in with everybody else is going to push customers away versus bringing them to you. I for one am one of those customers because I still believe that customer service and a cashier smiling face means something.

Shame on you for following the norm, I thought you were trendsetters.

I bought a bag of red potatoes that I bought at Aldi’s and used self check out. The next day the potatoes started to spoil one by one and I went to ALDIs to return them as per their 90 day return policy and the cashier would not refund exchange nor credit me for the bad potatoes.

He manager was called and she wouldn’t return exchange nor credit either . Originally I didn’t want the receipt but my son urged me to go back inside and obtain the receipt from the cashier and she angrily stated she threw receipt on floor with other garbage and told me to look for it .

I began to look it and was picking up garbage off the floor and trying to look for my receipt and felt embarrassed and belittled in front Of the other customers that witnessed the belligerent treatment from the cashier. I told…

My oap father was in the store in Wallisdown in Bournemouth and desperately in need to the toilet they refused to let him use the toilet so he had to leave his shopping drive home which he didn’t make and abandoned his shopping Disgusted the way they treat there customers especially a oap who is 74 yrs old

Aldi location 1173 E. 434, Winter Springs. Cashier Natasha: the absolute most negative attitude and rude cashier I have ever experienced. She is sarcastic and does not give care in the least about customer service. She is grossly difficult to communicate with, reason with and has a my way or the highway Hitler like attitude and disposition.

Good Evening, I recently visited Aldi's in the city of Friendswood Texas. M. on 3/18/2023. Upon arrival to the store, I attempted to enter the store by using the proper entrance door that was marked entrance and as I attempted to walk through the remaining entrance door it had been locked by an unknown person from the inside(possibly an unsupervised child).

I then found myself trapped between the doors and was unable to back out or proceed further. I am claustrophobic so this made me very anxious and uncomfortable. I tried to get the Employees attention who was occupied with checking out an order at the closest cash register but he never acknowledged me and appeared unaware of the fact that I was trapped.

A customer eventually unlocked the dead bolt lock of the second entry door and I…

I have shopped at this Aldi's for 4 years. Buy alot of my catering items from them. Always put a box in the cart to collect groceries. Was told today that she does not bag groceries. I do not ask them to bag my groceries.

They throw them in as normal and I organize after I've paid for them. I work at a grocery store for 10 years. And yes I can properly bag groceries. Her way, I have to completely take out all groceries, place box in cart and box them and organize again.

Why waste their time and mine. Plus she was so rude about it. I live out of town and shop once or twice a week. Never been treated this way! Cried about this on return trip home. Customers are your heart beat to a business.

Take care of All you do transactions with. Customer, age 66.

The receipt did not print legible. When addressed to Mgr Brahim, decline to handle or recognize the performance of ink. I utilize all receipts to take care of issues that may occur. Perhaps there's a misunderstanding about training Aldi provides for satisfaction to customers.

I would appreciate your concerns for this matter..

I am very disappointed in Aldi Streatham store I spend a lot of money in the store only now to experience having my bag checked before paying for my shopping it is disgusting more or less accusing people of stealing I thought your bags were searched upon leaving the store if you were suspected of stealing by a security guard I am very offended by this and next time I am refusing

Hello there, I would like to let you know that my cashier today did her job and was very professional but when she called her manager for a key the lady was African American and had bright red hair, not only was she rude she was rolling her eyes the whole time.

I don't appreciate being treated like this but this is my second bad experience with this young lady. time which I think is ridiculous. I just want to let you know that there app several cashiers that you have at your aldi on east capital that are very knowledgeable and have great customer service but maybe this individual should not work around people. Thanks for your time. Jessica Malkowsi

The service at this store really went to hell over the last 2 weeks.

First, we were over charged for items we didnt buy and when we took it back in to get the money back, the new manager was rude. Then we were told we couldnt buy something because the date on it was from the day before and she said she couldnt sell them to us.

Next time that happens Im leaving the whole order right there and walking out. If we continue to have poor service there Im not going back there and I am sure I wont be the only one. The management before you hired this idiot was fine and the there is no need to hire clerks with no customer skills either.

This one was just as ignorant as him. BRING BACK THE OTHER MANAGER!!!!!!

Went to buy groceries at this location (as I have uncounted times before) and while checking out and still putting my items on the conveyor belt from my cart, was loudly told by the cashier to "bring my basket around." This didn't make sense as when this has happened before, the cashier has a cart within their reaching distance to begin checking items as I am loading them on the belt. I got to the check out register and this young man never looked up; and literally started throwing checked items into my basket. Chips, bread, etc on bottom; canned goods, etc. on top...didn't matter. He never looked at the cart and just was throwing items into it. As I was bagging my items, I noticed he did this to every customer behind me. Horrible!

This occurred at 5045 Little Road, Arlington Texas 76016…

My cashier at the Aldi in Edgewater was the rudest person I ever encountered. She's always rude. She was talking under her breath while checking everyone out. She should not have this job if she doesn't want to be there.

Nothing like grocery shopping and coming out like someone hated you being there. I really do not think I will ever go back to this location. It was the worst experience I ever had at a grocery store.

Aldi’s did away with plastic bags that they charge me for. They now sold me paper bags which didn’t even make it to my car. The bags failed scattering my groceries all over the parking lot. I left my food on the nasty concrete.

Walked to my car and drove to H‑E‑B. Go Woke Go Broke!

I was recently at the Aldi's located in Palmetto Florida, store #107 and was treated very rudely. I was in line I placed a divider bar before and after my order - when the cashier started to add my items to the lady in of me she told him that those items were not part of her order - he rudely told her hat she didn't have a divider and

told her to leave - when I was checking out he still continued to be rude about the lady in front of me - I kindly told him that I did place a divider in front of my order and behind my order - then he started being very RUDE to me and told to get out of here - I shop at Aldi's quiet often but if this how Aldi's will be treating customers I rather go to another store where I'm appreciated as a customer If it matters to Aldi's the information from my receipt-…

Off shore only customer service is unacceptable. Bad enough there is no store contact. They know nothing!! No wonder your ratings are low. One more reason. Treat customers with respect. Without CUSTOMERS YOU HAVE NO CONPANY!!!!

What happen to the whipped dressing it is thinner and has a horseradish taste, terrible. Went back to paying high dollar miracle whip prices, please change back to original recipe

I live close to an Aldi in Fayetteville North Carolina. Technically, this is where my wife and I often shopping. The walking distance is convenient for both of us. I went there to just to get a few items. On my way back at the cash register the cashier insulted me due to the fact after I key my pin number while using my ATM card.

In front of the cash register I could see around three places where they posted "No Cash Back". After I was done paying, the cash register issued me a $10 bill. I said I did not need and I did not ask for it.

Her response was you hit a key that gives the 10 dollars back. I believe that was strange not only I did not hit the key to get money back, her cash register should not issue any money.

I love the store but I hate the fact that you keep them so blasted cold that you can’t browse because all you’re thinking about is getting the heck out. Please adjust your thermostat to at least 70 something conducive to shopping if you want us to stay in there and spend money.

I really enjoy your Bakers Treat muffins, they make a nice snack. Each bag is supposed to contain 4 mini muffins.

However recently I have been finding several bags with only 3 muffins. I realize machines and people make mistakes from time to time, however this seems to be happening somewhat frequently. Thanks for your time. Sincerely, David Gray

This is not a complaint but since y'all don't have a working phone number that they actually answer I probably will not ever get my problem resolved as a phone call would have been a lot quicker. A day or two ago I was in Aldi's in Kingston and I think I accidentally left a blue freezer bag on the counter and I was wondering if anyone had turned it in or was holding on to it.

Only reason is it had GREAT sentimental value if someone could email me and give me an answer if they found it or not ,,,my email address is up above or you can call 845-443-1459 or a second number is 845-372-1761 for Henry Dennis or myself, Candace Lewis any answer would greatly be appreciated thank you very much and have a good day. ☺️