Aldi

I went in to aldi yesterday, the northfield store, I was with my nephew in his pushchair, and I went round the corner to another isle and I noticed the wheel on the pushchair was bumpy, so I had a look because I thought it mite of been chewing gum, and it was a nail stuck in the wheel!!

Why there was a nail on the floor I will never no, that is really dangerous! What if a child had fell on that?? So now there's a nail in the nephews pushchair and have to get it fixed. I told the girl that served me about it and she said "oh I don't think its aldi's responsability I'm not sure" well I was telling her that its bad that there's nails lying about and she didn't care?!? I am really annoyed!

I have been buying Aldi cranberry almond cereal for a long long time. As of today upon opening a box of what I thought was the same (but later seeing new and improved on the box) I want you to know that I will never buy your cereal again.

The supposed new is butt awful. taste like yuk weeds and I will tell ALL I know not to buy it. Too bad!

Good morning, I am writing to you for the first time about the roasted ham joint supplied by Appleby's. We have bought a number of these joints over the past year and although they are not the same as ham/gammon cooked at home, they have been a useful stand-by when cooking time is short. They had a similar soft texture as you would expect from home-cooked ham.

I'm not sure if Appleby's are new suppliers of these joints,but the one we have just bought in CARMARTHEN is very different.The cuts (if that is what they are) have been so compacted that the meat is solid and tough to eat.It is like the very worst processed meat you would get from a tin. Easy to carve,but.....

We are not newcomers to Aldi supermarkets and have been using the shops for many years both down here in West Wales and in…

I went into the aldi store in cwmbran South Wales this evening and due to poor weather conditions the entrance to the store was soaking wet as a result I slipped there was no measures being taken to ensure that the floor was not slippery only a small matted area in the entrance but as soon as you entered the store the floor was soaking wet.

It had been snowing all day and therefore measures should have been taken to ensure that the entrance was more safer the small mat at the entrance was not sufficient. Surely measures need to be taken to ensure the entrance is a lot safer especially during such poor weather.

The floor was wet to at least half way down the first isle of the store. I find this extremely unexceptable

Firstly I would like to say I am appalled at the lack communication from aldi staff in regards my job application and that my human rights have been effected and their fore seeking legal advice from a solicitor and looking to claim compensation from your self’s.

Firstly I sent in my CV as requested by the advert for a job on line regarding a cleaner job part time at the kings Lynn branch of aldi in which I was excited about. On Monday the 4/03/2013 I had the interview with Dona piria at the kings Lynn branch at 6pm in which I arrived there well on time. After the interview she told the two applicants who was at the interview if you get a phone call from us you have the job.

So on Thursday I received the call from nick saying can I go to aldi and do a work trial and after this you will…

My wife has been working for Aldi's for 3 years at 59st and Pennsylvania Ave. Oklahoma City, OK. She isn't there just for the money. She is what you call a team player who believes in Aldi's to be the best retail store in america.

The store had a recent change in management (Nicole) who tries to run the store like she is a marine. My wife and I were at a family function when Nicole sent a group text to all employees at 9:00 PM ordering the staff to come in immediately. 5 hours away.

her repley was (NOPE) meaning unexceptable. So then she ordered all management staff to be in at 5;00 am ready for work. In fear of my wife possibly losing her job she did just that. There are numerous complaints from other employees about her tactics.

This is a law suit waiting to happen. This needs to stop…

I have an aldi store across the road from me in moreton on the wirral and it was my favorite shop but dew to incompetent of staff it is now a shop that I dread goin in the deputy store manager ****** ***** (name removed by request) is the most disrespectful person i've ever met. and it dosnt stop there I go over there on a daily basis an many of times I've picked up puetrid food mouldy bread etc.

The rest of the staff r no better they sit on there bitching about there co-workers and the customer they had previously served it is disgusting behavior. I spend a lot of money in the store and I expect to be spoken to with respect I work in and have nvq's in customer services an am pretty sure speaking to people like crap is not acceptable.

Not all staff are idiots some of them are all round…

Dear Sir, my wife and I spend a lot of money either in the Ramsgate or Margate Aldi store. Again in the Ramsgate Boundary road store we were charged for an item(cauliflower £1-9p) which we did not purchase. The cashier in question MARRIANNA a lady of foriegn origin did not like the fact that when we told her about it she made us feel like criminals and made a big fuss over checking our bags time and time again.

The manager was apologising profuseley and trying to quell the situation with half hearted excuses. There was no excuse however for this womans attitude in the way she dealt with the problem and speaking to myself and my wife in an unacceptable manner.

I have just retired after 30 years as a manager dealing with the public and professionals and I do not have to put up with…

Hi i was wondering if someone can help me out,2 days ago i brought a router from aldi when i opened it i noticed parts were missing from it,i took it back to the store and told them what was wrong with it and that i couldnt find my reciept the manager asked me when i bought it and what else i bought with it i told him the bits to go with the router and some veg he asked me to wait while he did a print out of my reciept.

When he returned i asked the manager if i could swap it for another one he told me they had no more left so i asked him if any of the other stores had any left,he went to check for me,when he came back he told me swinton did have one that i would have to collect it today,i asked him could it not be brought to this store as i didnt drive he told me no they didnt do things…

In April this year I completed a questionnaire rating my experience shopping at Aldi in my local store and was advised that this rendered me eligible for a £10 voucher to use against my weekly shop. I subsequently completed a questionnaire online which Aldi e-mailed to me.

In May I received communication from an individual called Andrew Robinson from a company called Man Mew asking which store I wished to use my voucher in. I advised him that I wished to use it in Glencairn Square, Kilmarnock.

To date I have not received my voucher. I have e-mailed Andrew Robinson twice regarding this but received no reply. I am a frequent customer in Aldi both here and in Germany and I must admit that I am surprised at this oversight and at a company which prides itself on good customer service failing…

I am trying to find out the procedure of how to let Aldi know I purchased there mutlibag of cheese curls from the Loughborough Store of Aldi on Friday 30th November 2012. Just had a bag today of the crisp and at the bottom of the packet was plastic shreds which some of them I have unfortunately eaten. Appointment made at the Doctors but how do I inform Aldi and send the evidence? I am entirely dissatisfied and have been a customer at Aldi for a while now!

I look forward to hearing from someone at Aldi to proceed where is the quality control and customer service you cannot find any contact details on the internet.

30pm i entered your Runcorn branch looking for some stocking fillers in your middle isle. As there was nothing of any intrest in the store i exited the shop. From behid me a LADY by the name of Llisa Woods proceded to challange me about shoplifting and asked me to unzip my jacket which i did.

she searched me for goods of which she found noneI HAVE NEVER IN ALL MY YEARS OF SHOPPING FELT SO HUMILLIATED and the half hearted REPLY OFF THE ASSISTANT MANAGER WHO WAS SO UNREPENTANT OF HER ACTIONS. Therefore i have decided to make a formal complaint about this member of staff and would like a full investigation into her treatment of me outside the store in front of members of the public.

Her uncompassionate treatment of me has left me deeply hurt and offended and my blood pressure health…

Aldi has been advertising online and in the media a smartphone for $199, which goes on sale for a week from the 6/3. 30 when it opened to buy the phone. Even though I was about the 5th person they had ran out.

The reason being that they only had allocatted 8 phones to each store. Clearly not enough for a weeks sale. This is clearly a breach of section 35 bait advertising and possibly section 18 false advertising.

I opened a can of Brookdale chilli. Luckily I looked at the lid because there was a very thick hair ( kind of like from a beard) embedded in the the sauce that was stuck to the bottom of the lid.

At first I thought it was a metal strip from the can opener. I also have pictures of the hair stuck to the lid and the upc code.

Just been shop at wellingborough. 73. 00 short! Couldn't go back to store when realised as was across the road and on sch run. I know it's only two pound but even so. If you check records for the end of day You will see this doesn't tally

I purchased Bramwells Pure Australian Honey from your Miranda store. When I returned home it had spilt over all my other groceries. The lid had been place on crooked and the plastic seal placed over the crooked lid.

on Thursday 21st march 2013 i shopped at my local store of keighley westyorksire, i have shopped at aldi for 3 years and never had a problem until this day were my healthy start vouchers witch are a government seam for healthier eating, were all of a sudden not accepted, i think this is outrageous as it is a supermarket witch the government advertise we can use the vouchers in.

i would like to know why these changes have been made and why people that accept benefits receiving healthy start vouchers cannot use them in your stores ?.

jade maude

I recently bought some yoghurts from the Aldi store in hessle recently as we do most of our weekly shopping here and my daughter was eating one the other night after her tea, she then pointed out to me there was something in her yoghurt she spat it out her mouth it can only be described as dried glue it was about 1cm long and white and

hard either glue or plastic. I obviously didn't let her eat the rest but it worries me as my daughter is 4 so was aware and dost this out my younger daughter could have easily eaten this yoghurt and she is only one she probably would have swallowed it.

I am really disappointed at this and I don't know what to do which is why I chose to email j am a regular shopper at Aldi I gk every week but I need to know what's going to be done about this. I have kept…

I have been shopping at Aldi for a few years now and we always spend a respectable £100 every month for our grocery shopping. Today as we literally have nothing but cobwebs in our cupboards we decided to do our shop, me my partner and my 6 week old baby.

After driving a few miles to the store and getting our baby ready in her pram, we get to the trolley area to get a trolly. Me and my partner realise we don't have a pound between us and my trolly key is missing.

As other stores have done they have used their own trolly key to release a trolley for us. So we decided to go instore and ask a member of staff to release a trolley for us so we can do our grocery shop.

The woman we spoke to (In a Sudbury store) Bluntly said she can't get us a trolley. "What do you expect me to do get a pound…

Customer service at Aldi is NEVER delivered with a smile or polite conversation. Food is always thrown at the customer no matter how old and infirm or young and struggling. But by far the worst is the PRESTATYN STORE. I have shopped at Rhyl, LLandudno, Flint, Mold and Garden City stores.

Non are a patch on the staff at Iceland, or Asda and both stores are equally good value as Aldi. But to see snarling, seething, dark looks levelled at paying customers your best bet is Aldi in Prestatyn. I won't ever shop their again its a promise.

I purchased a bag of their 200g Seasonal Lettuce, only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate. On closer inspection l couldn't believe it was a slug.

It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing from there again. I purchased a bag of their 200g Seasonal Lettuce from the Colchester store in Straight Road only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate. On closer inspection l couldn't believe it was a slug. It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing…

Recently went into local Aldi store and after shopping which included milk and ice cream got to the checkout to be told that it was cash payments only as the chip and pin machines wernt working. We were then advised to leave the shopping and go to a cash point a couple of minutes down the road to then wait in a cue for the cash point. In the meantime my ice cream is melting.

I asked to see a manager but the young girl I spoke to asked the reason why I wished to see the manager so I said I was unhappy with what I had to do and all she said was" sorry but there is nothing we can do" I myself work for a large supermarket chain and we would never ask the customer why they want to see the manager.

The customer asked to see a manager then that is what should happen and we would never expect…

I recently purchased a can of Portview Tuna chunks in Springwater. when I opened the can I used a can opener that opens from the top, when the can was opened all of the label material had leaked into the tuna making it inedible.

i want to bring this to your attention as I was encouraged to buy the can opener from Aldi in the first place. Lucky I noticed it at first I thought the material in the tuna was a blue band-aid!

We have been an Aldi customer for a good 12 months now and in the last 6 months we have noticed a down fall in the products we buy. The nappies we buy, we have had to throw quite a few out because when you open them up they stick and tear the nappy or the tabs are not there.

The block cheese that we use to buy is hard and has a sour taste to it and the Yoghurt we buy for my family has a sour taste also. When we buy bread we have to search threw the loaves as half of them are 3 days old.

The plastic bin bags are now extremely thin, we have to double up in the bins. We purchased an electrical item 6 months ago and had problems with it. We followed the correct procedure and rang the Laverton office (twice) and we are still waiting for them to send an email, we took it back to the…

Been to aldi 3 times not impressed at all I am a disabled customer not being able body as others. You load your grocery's on and then the other end they are literally thrown at you asking the girl to slow down she said I only have so many seconds to get through each customer I am on a time limit well in this process eggs got broke tomatoes we're squashed and my bread bag was damaged so when I lifted bag out of trolley porridge went every were.

I wasn't packing shopping bags as I realized on first visit you are not aloud to do this (Being so wrong on so many levels ) well I have compared your prices with all other supermarkets and working on this I would rather pay slightly more and get a better service and better quality of products than you get from aldi on my £100 shop I only saved…

I have been to the shepards bay aldi a few times and we always get the same cashier. She's a very aggressive islander woman covered in tattoos with short brown hair. It's almost like she gets annoyed about there being a long line. I had already unloaded a full trolley and she screamed at all of us to go to register 4 she wasn't closing she just didn't want to serve. I stayed I have a baby and I had already unloaded a full trolley. She just had a real bad attitude and she was so busy messaging on her phone that she didn't turn eftpos on for me and got annoyed that I was trying to tap my card then she went back to her phone. I said thank you and grabbed my receipt and she just went "how are you" to the next customer completely ignoring me.

This isn't the first time I've had her she's always…

What's happened to aldi's? I live in shrewsbury and used the local aldi's store since it opened here but over the last 6 months it's become a dirty , untidy shop were the workforce , unlike years ago when they were helpful , are ignorant , ask them a question and

they either grunt at you or totally ignore you . The front of the store looks like a car boot sale that a hurricane has hit and the insides are so untidy with either stuff piled in the isles or it's jumbled all up especially the special offers.

I WONT be using aldi's again, lidl's (which is spotless and the staff courteous) will be getting my patronage from now on , pity as I really liked some of the special offers aldi's did but not enough to balance out the shortcomings.

shocking Customer service by store manager (Arpan). On 26/01/15 I bought two packs of kingston pride mangoes and upon consuming the first pack which was not to acceptable standard, I decided to return the second unwrapped pack. When I went to the Holt / Kippax store in ACT to return the item, I was served by the store manager (Arpun) who was very rude, arrogant and disrespectful.

In a yelling rude tone he told me that this pack will go in the bin and that I shouldn't have bought it if it was to be returned later. He was very harsh with his choice of words and started mumbling whilst punching hard on the register keys to the point of being abusive.

I really didn't expect this appaulling customer service from the store manager. Very disappointed and you guys have lost a long loyal customer…

I am upset and disgusted. visited Aldi store in gamble road in Portsmouth to purchase a singer sewing machine this morning 22nd January only to be told that they had sold out however when I asked a member of Aldi staff (MANGER) how many they had had delivered to store the reply was ONE, after viewing it in your flyer I think it is disgusting that there was insufficient amount of this product delivered to the only store in Portsmouth City, I should like to receive feed back about why only one machine was delivered to the store. Disillusioned Aldi customer.

I use the store in Drove Road, Swindon. Since the store has been opened it has gradually been going down hill regarding the availability of goodsthat should be available for sale. Whatever time to go shopping the shelves are never fully stocked. I last went shopping yesterday at 3.00pm The vegetable racks were only about one third stocked, fruit not much better. Both of the types of filter coffee I use was unable (also last week unavailable), No marmite, no porridge oats, no large sausages just to name a few items I couldn't purchase.

When the store opened there used to be a delivery first thing in the morning so if you went shopping about 9am you were well catered for however this is not now the case. The deliveries are now later and seem to deliver whatever there is left from the other…