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Aldi

1.0
432 complaints

Address

1200 N Kirk Rd , Batavia, IL

Customer complaints reveal widespread issues with rude and unprofessional cashier behavior, particularly staff throwing groceries and displaying poor attitudes. Significant concerns also exist around product quality (rotten produce, defective items), delivery service failures through Instacart, chronic understaffing at checkout leading to long lines, and persistent out-of-stock inventory problems.

Common Issues

38% (88)
rudecashierattitude
22% (51)
rottenpoor qualityspoiled
16% (37)
never received orderInstacartdelivery driver
14% (32)
long linesone cashierunderstaffed
10% (23)
out of stockempty shelvesdiscontinued items

Complaints

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Stacey

Mar 28, 2015
0

I recently bought your liquid tab clothes washing capsule! My son is able to unlock the doors now to then and was able to open the box! He lucky brought them straight through to me but as a picked them up they were bubbling and then exploded in my hand, every single one!

My son would have spend a night in the hospital if it was him that handled them and we have a cat that was round at the time trying to get to the liquid which could of poisoned her! I won't be coming back to Aldis!

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Hazel

Mar 27, 2015
0

Looking forward to a steam meal which I have enjoyed before. Chose white fish and potatoes. Cooked as per instructions. Potatoes only 2 cooked the rest hard. The choice of mint to go with fish really didn`t work. The fish which was probably quite nice was overpowered by the mint.

Looked at the pack which said if I wasn`t satisfied to return goods to store. Not easy in it`s cooked state!!

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Robert Mclatchie

Mar 26, 2015
0

I purchased a tin of hunters scotch haggis at aldi annan road dumfries, when opened it smelled rancid ,meat was sunk about 10mm in the middle of tin , code on tin was 10'43 ka003 ec uk b.b.e 2018, as i shop at aldi regularly i find this disappointing this product product purchased on 24/03/15.

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J Cairns

Mar 26, 2015
0

Purchased electric razor, november 2014, within 3 months razor failed ,rung aldi service 5 times each time was told someone would ring me back ,no one has rung back, tried aldi service uk suggested i email so i emailed still no reply. All conversations were polite on both sides aldi uk offered me money back but as this was a christmas present i would prefere repair or replacement, also time i purchased razor quite a few firms have razors at dicount prices not the case in march money back would put me at a disavantage.

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Mr. John Reeves

Mar 25, 2015
0

we shopped at your shrewsbury branch as we were in the area . Its not only a waste of money but disappointing. ps it did make good gravy

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Mrs Law

Mar 24, 2015
0

I have been buying your 4 Pack Baking Potatoes for a long time and they have been very good but recently Ihe quality is not good. and a sort of transparent texture. No good for jacket potatoes or mashed and shrivel when roasted.

Previously they have had a nice yellow creamy colour fluffy texture. But these recent Baking Potatoes are not at all nice. I wondered if you have changed your supplier or brand.? Hopefully you can bring the previous brand of potato back to your store as they were the best.

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Tavish from Blackburn

Mar 24, 2015
0

I bought a kettle of you lot and it leaked like all the other crap kettles that are sold in this country to the point took it back for money back and got a lot of weve got your money thats your problem send it to the people who made it only catch me once thanks wizzed the kettle and bought a new one from argos no more aldi for me plenty and

i mean plenty of other shops with better policy cheap crap like all the goods sold in their shops shopping at aldi cuts 10 years off your life the goods look the same but 99% of them are fake food no nutritional value comparing it with other stores its junk in the wrong place staff are under payed and the car park is always full of unemployed homeless people drinking special brews to cut a long story short Stinking place right in the middle of…

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William L. Kirkpatrick

Mar 24, 2015
0

Aldi's had the best frozen pizza in the Greensburg, Latrobe, Monroeville areas. We would buy one or two each time we went shopping at Aldi's to keep our supply available in the freezer. Last week we heated one that was purchased during the last few weeks. What a negative surprise.

It did not come up to the quality or taste standards of previous Aldi's pizzas. What have you done. Why on earth would you EVER do such a horrible thing? If I have to go to Walmart or Giant Eagle or ShopNSave to buy second rate pizza, because it better than your down grade, so be it.

But while there I might as well check out other products to ensure you haven't completely gone out of your minds. Send the Buyer of this latest pizza to the corner and put a dunce cap on him. I do not work or have any relationship…

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Mrs P Friar

Mar 22, 2015
0

50. From the moment I went into the store I was told it was closing and to make my way to the till. I looked at my watch and received a snigger from one of the staff. I carried on and then received a shout from one end of the store by a female staff member that the store was closing - it was only five minutes to 10.

I then received another sarcastic comment from another member of staff and told them the store doesnt close until 10 and I only had 6 items to get - I already had four of them. In the end I just put my basket down and went and spoke to the female staff member about the attitued and she couldnt have cared less. Never looked at me.

This is not the first time I have been treated so badly in this store. I have…

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Sam

Mar 21, 2015
0

59, it was dated 30th march 2015. I followed all instructions of where to store and this evening the 21st of March, I opened the lamb to slowly cook ready for dinner tomorrow as my family are coming round .

To find that the meat was off and the smell that came from it was discusting. I do my weekly shop at aldi and I would like compensating for this situation, I am so disappointed in this and now I'm having to go out in the morning to purchase a new joint of meat for me and my family.

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Linda McMahon

Mar 21, 2015
0

Today I purchased two sirloin steaks from Aldi Kilmarnock and felt they were very poor quality, with a lot of sinew and so tough! I paid £3.65 for each but wished I had paid £10 for two from Sainsbury as they were of excellent quality and at least we could have enjoyed them. Makes me think that I won't purchase meat again from Aldi as our dinner was ruined tonight!!

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Mr and Mrs Lees

Mar 17, 2015
0

Every week my husband and I visit this supermarket and in the past have enjoyed the prices, speed in which we are served. But over the weeks we have noticed discrepancies in our receipt when we have returned home, which I know we should check whilst still on the premises but we are normally in a hurry.

Again today we have been charged twice for an item, some razor blades . Why does this keep happening is there something wrong with the tills or the cashiers? If this is happening to us how many other people are experiencing this?

A reply to my complaint would be much appreciated.

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Watson

Mar 14, 2015
0

We were shopping at Aldi and saw displays of many plants which were dry and wilting, so we were rather upset about this as we love plants and they ARE living things. We spoke to an assistant to ask for them to be watered but were shocked to be told due to Health and Safety they were not allowed to.!

If this is true they should NOT be selling them. There surely should be some regulation about this.

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judy

Mar 9, 2015
0

I cant even undo the lid to use this product. Its ridiculous that lids aren't just screwed on and off. The lid is not only child proof, it is adult proof. I definitely will not be using this product again.

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Robert Twiss

Mar 5, 2015
0

Bought some walking boots from Bangor Gwynedd store about 3 months ago In my weekly shop they were only about £16 so did not expect a lot so was not to bothered with the thin feeling from the soles, even bought some inserts to pad them out. Anyway only used them a dozen or so times, to find that the bottoms have come away from the tops ,returned them to the store asked to speak to a manager, he looked at them and

said they were more than 90 days old and walked away leaving me standing there. What should I do now?

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Kasha

Mar 5, 2015
0

49 a ticket she had take from a item, the staff member took it out her hand and said you shouldn't have that(the child she took ticket off was 2years of age) my sister said sorry she had not realised,the staff member continued to be agressive saying she should not take it. After speaking to the store manger he defended the staffs actions and said you should control your child, he then went on to say get out my store you are pathetic at which we were very shocked and made a complaint and put it forward to the local paper.

This was a very upsetting experience. A child was approached in a angry manner over a paper ticket which we apologised for and was treated unfairly, the child was very upset and crying.

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Kylie

Mar 3, 2015
0

Whilst waiting in line to be served at Altona Gate shopping center (ALDI). A customer had asked for assistance from the young cashier to purchase goods from the glass cabinets at the front of the Aldi store. The Cashier called the Aldi Manger on duty (Riley) for assistance / customer service.

" Riley spoke in a very aggressive,threatening & intimidating tone towards the young cashier. As a store Manager Riley should know that this inappropriate, unprofessional & unacceptable behavior. Riley needs retraining in professional development. We do not treat our employees in such an appalling manner.

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James Deadrick

Mar 1, 2015
0

I purchased a package of Casa Mamita taco shells which were to have 12 in the package. I only received 11. I do not mind paying for a certain product but I expect to get what I pay for.

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Cathy Vickers

Feb 20, 2015
0

I shop at the Aldi in Cheadle Heath, Stockport. I have just got back from there and I still have steam coming out of my ears! The "gentleman" behind me was only purchasing 2 items, which I failed to notice as the store was very busy. I had an item of clothing to return, which I gave to the cashier after loading the conveyer belt. At this point the "gentleman" behind me started huffing and puffing and being abusive. He told me I was slow to unload my shopping - I wasn't - but that's beside the point.

The manager then opened 2 other tills which other people rushed to so he became even more abusive and complained that 'she' (I) was slow and now I was returning something. I replied that I had waited my turn and was allowed to return an item. At this point, frustrated, I told him to go before…

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Philip Cormack

Feb 19, 2015
0

I wish to let you know don't have your Christ labeled Cheese & Onion when they taste like plain crisp. I have bought two large bags of Snackerite Cheese & Onion and every bag taste like plain crisp which is rather annoying when I am looking forward to a packet of Cheese & Onion crisp.

I would be willing to send you on a packet so you can try yourself. I will make sure that I don't waste any more money in buying these crisp. Thank you.

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Anonymous

Feb 16, 2015
0

I have recently purchased two tubs of you liquid sachets from your Blaby branch, Leicester. several laundry washes have resulted in a gunky residue left on the items washed. machine has been on warm and hot washes and full and half loads, however this problem has happened on several occasions causing the items to be rewashed.

I look forward to your prompt reply, Ms G Duggan

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Anonymous

Feb 16, 2015
0

I have been buying Aldi cranberry almond cereal for a long long time. As of today upon opening a box of what I thought was the same (but later seeing new and improved on the box) I want you to know that I will never buy your cereal again.

The supposed new is butt awful. taste like yuk weeds and I will tell ALL I know not to buy it. Too bad!

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Anonymous

Feb 16, 2015
0

I purchased Bramwells Pure Australian Honey from your Miranda store. When I returned home it had spilt over all my other groceries. The lid had been place on crooked and the plastic seal placed over the crooked lid.

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Anonymous

Feb 16, 2015
0

I went in to aldi yesterday, the northfield store, I was with my nephew in his pushchair, and I went round the corner to another isle and I noticed the wheel on the pushchair was bumpy, so I had a look because I thought it mite of been chewing gum, and it was a nail stuck in the wheel!!

Why there was a nail on the floor I will never no, that is really dangerous! What if a child had fell on that?? So now there's a nail in the nephews pushchair and have to get it fixed. I told the girl that served me about it and she said "oh I don't think its aldi's responsability I'm not sure" well I was telling her that its bad that there's nails lying about and she didn't care?!? I am really annoyed!

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Anonymous

Feb 16, 2015
0

I was in the killamarsh store today to pick up some fruit, the strawberries I picked up were covered in mould. I took them to a member of staff who was alone and said to him that I'd fetched the, to him as they were mouldy and didn't want someone else to pick them up.

The store assistant just grunted and took them off me, no apology or anything. I am apauled at the service seeing as this store has been open for less than a month!

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Anonymous

Feb 16, 2015
0

I went into the aldi store in cwmbran South Wales this evening and due to poor weather conditions the entrance to the store was soaking wet as a result I slipped there was no measures being taken to ensure that the floor was not slippery only a small matted area in the entrance but as soon as you entered the store the floor was soaking wet.

It had been snowing all day and therefore measures should have been taken to ensure that the entrance was more safer the small mat at the entrance was not sufficient. Surely measures need to be taken to ensure the entrance is a lot safer especially during such poor weather.

The floor was wet to at least half way down the first isle of the store. I find this extremely unexceptable

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Anonymous

Feb 16, 2015
0

At 9:10am on the 3rd April I took a pair of secateurs to the checkout at Aldi Hervey Bay. 99. 99 When I pointed out the error, a tall bloke I took to be the manager was called. He said to the checkout clerk that they would not yet be marked down as they had only just been put out.

I told him the price was up on the overhead board, so he"'went to check". He came back and said it wasn't, I told him that was bullshit, and he replied "I can't be responsible for what my customers do to my signs" Now, if that had of been Woolies or Coles, instead of that nonsense, I would have been given the item free of charge, as it was the shop's fault. 99

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Anonymous

Feb 16, 2015
0

i shop in the bayswater victoria aldi store every week and have complained several times to various staff about them leaving unatended with the key in the thing they transport good around the store with as i think it is very dangerous as any child could turn the key and cause damage to themselves or other customers..... on sunday the 4 th of december i had cause to complain again and the lady i complained to to said she had her eye on it all the time and i said the key should be taken out as she could be distracted..

at the time she was on the phone which is a distratction it only needs seconds for a kid to turn the key and operate it anyway she took offence at this and told me to get out of the store and called to the chap on the check out not to serve me so i didn;t argue i went out of…

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Anonymous

Feb 16, 2015
0

Firstly I would like to say I am appalled at the lack communication from aldi staff in regards my job application and that my human rights have been effected and their fore seeking legal advice from a solicitor and looking to claim compensation from your self’s.

Firstly I sent in my CV as requested by the advert for a job on line regarding a cleaner job part time at the kings Lynn branch of aldi in which I was excited about. On Monday the 4/03/2013 I had the interview with Dona piria at the kings Lynn branch at 6pm in which I arrived there well on time. After the interview she told the two applicants who was at the interview if you get a phone call from us you have the job.

So on Thursday I received the call from nick saying can I go to aldi and do a work trial and after this you will…

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Anonymous

Feb 16, 2015
0

My wife has been working for Aldi's for 3 years at 59st and Pennsylvania Ave. Oklahoma City, OK. She isn't there just for the money. She is what you call a team player who believes in Aldi's to be the best retail store in america.

The store had a recent change in management (Nicole) who tries to run the store like she is a marine. My wife and I were at a family function when Nicole sent a group text to all employees at 9:00 PM ordering the staff to come in immediately. 5 hours away.

her repley was (NOPE) meaning unexceptable. So then she ordered all management staff to be in at 5;00 am ready for work. In fear of my wife possibly losing her job she did just that. There are numerous complaints from other employees about her tactics.

This is a law suit waiting to happen. This needs to stop…

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Anonymous

Feb 16, 2015
0

Today at your trinity way store bolton I was unable to carry my basket to the back of the shop. To pack my bag. I have arthritis servere in my hand. One finger is serverly bent. I was told I could take my basket to the packing point however I did mention at the other store in bolton the staff let me because of my hands.

She asked her manager and he said he was going to complain the the other store because they let me. He was rude and arrogant I may only be in my 20s but I can't move my hands to well.

I wouldn't have complained but if I was in my 70s allowances would have been made instead I made to feel like I was lying and I was planning on stealing there precious basket. Me and my family all shop with you and spend around 700 PCM in your stores you have now lost my business.

How petty…

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Anonymous

Feb 16, 2015
0

I have an aldi store across the road from me in moreton on the wirral and it was my favorite shop but dew to incompetent of staff it is now a shop that I dread goin in the deputy store manager ****** ***** (name removed by request) is the most disrespectful person i've ever met. and it dosnt stop there I go over there on a daily basis an many of times I've picked up puetrid food mouldy bread etc.

The rest of the staff r no better they sit on there bitching about there co-workers and the customer they had previously served it is disgusting behavior. I spend a lot of money in the store and I expect to be spoken to with respect I work in and have nvq's in customer services an am pretty sure speaking to people like crap is not acceptable.

Not all staff are idiots some of them are all round…

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Anonymous

Feb 16, 2015
0

Dear Sir, my wife and I spend a lot of money either in the Ramsgate or Margate Aldi store. Again in the Ramsgate Boundary road store we were charged for an item(cauliflower £1-9p) which we did not purchase. The cashier in question MARRIANNA a lady of foriegn origin did not like the fact that when we told her about it she made us feel like criminals and made a big fuss over checking our bags time and time again.

The manager was apologising profuseley and trying to quell the situation with half hearted excuses. There was no excuse however for this womans attitude in the way she dealt with the problem and speaking to myself and my wife in an unacceptable manner.

I have just retired after 30 years as a manager dealing with the public and professionals and I do not have to put up with…

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Anonymous

Feb 16, 2015
0

99. The print on the card describes 2 tiny cells as silver oxide 626 when in fact they are branded as alkaline on the cell. This is equivalent to selling carbon batteries as alkaline, and is gross misrepresation. It makes you doubt their other batteries quality.

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Anonymous

Feb 16, 2015
0

on Thursday 21st march 2013 i shopped at my local store of keighley westyorksire, i have shopped at aldi for 3 years and never had a problem until this day were my healthy start vouchers witch are a government seam for healthier eating, were all of a sudden not accepted, i think this is outrageous as it is a supermarket witch the government advertise we can use the vouchers in.

i would like to know why these changes have been made and why people that accept benefits receiving healthy start vouchers cannot use them in your stores ?.

jade maude

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Anonymous

Feb 16, 2015
0

I recently bought some yoghurts from the Aldi store in hessle recently as we do most of our weekly shopping here and my daughter was eating one the other night after her tea, she then pointed out to me there was something in her yoghurt she spat it out her mouth it can only be described as dried glue it was about 1cm long and white and

hard either glue or plastic. I obviously didn't let her eat the rest but it worries me as my daughter is 4 so was aware and dost this out my younger daughter could have easily eaten this yoghurt and she is only one she probably would have swallowed it.

I am really disappointed at this and I don't know what to do which is why I chose to email j am a regular shopper at Aldi I gk every week but I need to know what's going to be done about this. I have kept…

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Anonymous

Feb 16, 2015
0

I have been shopping at Aldi for a few years now and we always spend a respectable £100 every month for our grocery shopping. Today as we literally have nothing but cobwebs in our cupboards we decided to do our shop, me my partner and my 6 week old baby.

After driving a few miles to the store and getting our baby ready in her pram, we get to the trolley area to get a trolly. Me and my partner realise we don't have a pound between us and my trolly key is missing.

As other stores have done they have used their own trolly key to release a trolley for us. So we decided to go instore and ask a member of staff to release a trolley for us so we can do our grocery shop.

The woman we spoke to (In a Sudbury store) Bluntly said she can't get us a trolley. "What do you expect me to do get a pound…

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Anonymous

Feb 16, 2015
0

Customer service at Aldi is NEVER delivered with a smile or polite conversation. Food is always thrown at the customer no matter how old and infirm or young and struggling. But by far the worst is the PRESTATYN STORE. I have shopped at Rhyl, LLandudno, Flint, Mold and Garden City stores.

Non are a patch on the staff at Iceland, or Asda and both stores are equally good value as Aldi. But to see snarling, seething, dark looks levelled at paying customers your best bet is Aldi in Prestatyn. I won't ever shop their again its a promise.

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Anonymous

Feb 16, 2015
0

I purchased a bag of their 200g Seasonal Lettuce, only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate. On closer inspection l couldn't believe it was a slug.

It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing from there again. I purchased a bag of their 200g Seasonal Lettuce from the Colchester store in Straight Road only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate. On closer inspection l couldn't believe it was a slug. It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing…

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Anonymous

Feb 16, 2015
0

Good morning, I am writing to you for the first time about the roasted ham joint supplied by Appleby's. We have bought a number of these joints over the past year and although they are not the same as ham/gammon cooked at home, they have been a useful stand-by when cooking time is short. They had a similar soft texture as you would expect from home-cooked ham.

I'm not sure if Appleby's are new suppliers of these joints,but the one we have just bought in CARMARTHEN is very different.The cuts (if that is what they are) have been so compacted that the meat is solid and tough to eat.It is like the very worst processed meat you would get from a tin. Easy to carve,but.....

We are not newcomers to Aldi supermarkets and have been using the shops for many years both down here in West Wales and in…

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Anonymous

Feb 16, 2015
0

Just been shop at wellingborough. 73. 00 short! Couldn't go back to store when realised as was across the road and on sch run. I know it's only two pound but even so. If you check records for the end of day You will see this doesn't tally

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Anonymous

Feb 16, 2015
0

Hi i was wondering if someone can help me out,2 days ago i brought a router from aldi when i opened it i noticed parts were missing from it,i took it back to the store and told them what was wrong with it and that i couldnt find my reciept the manager asked me when i bought it and what else i bought with it i told him the bits to go with the router and some veg he asked me to wait while he did a print out of my reciept.

When he returned i asked the manager if i could swap it for another one he told me they had no more left so i asked him if any of the other stores had any left,he went to check for me,when he came back he told me swinton did have one that i would have to collect it today,i asked him could it not be brought to this store as i didnt drive he told me no they didnt do things…

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Anonymous

Feb 16, 2015
0

In April this year I completed a questionnaire rating my experience shopping at Aldi in my local store and was advised that this rendered me eligible for a £10 voucher to use against my weekly shop. I subsequently completed a questionnaire online which Aldi e-mailed to me.

In May I received communication from an individual called Andrew Robinson from a company called Man Mew asking which store I wished to use my voucher in. I advised him that I wished to use it in Glencairn Square, Kilmarnock.

To date I have not received my voucher. I have e-mailed Andrew Robinson twice regarding this but received no reply. I am a frequent customer in Aldi both here and in Germany and I must admit that I am surprised at this oversight and at a company which prides itself on good customer service failing…

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Anonymous

Feb 16, 2015
0

I am trying to find out the procedure of how to let Aldi know I purchased there mutlibag of cheese curls from the Loughborough Store of Aldi on Friday 30th November 2012. Just had a bag today of the crisp and at the bottom of the packet was plastic shreds which some of them I have unfortunately eaten. Appointment made at the Doctors but how do I inform Aldi and send the evidence? I am entirely dissatisfied and have been a customer at Aldi for a while now!

I look forward to hearing from someone at Aldi to proceed where is the quality control and customer service you cannot find any contact details on the internet.

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Anonymous

Feb 16, 2015
0

30pm i entered your Runcorn branch looking for some stocking fillers in your middle isle. As there was nothing of any intrest in the store i exited the shop. From behid me a LADY by the name of Llisa Woods proceded to challange me about shoplifting and asked me to unzip my jacket which i did.

she searched me for goods of which she found noneI HAVE NEVER IN ALL MY YEARS OF SHOPPING FELT SO HUMILLIATED and the half hearted REPLY OFF THE ASSISTANT MANAGER WHO WAS SO UNREPENTANT OF HER ACTIONS. Therefore i have decided to make a formal complaint about this member of staff and would like a full investigation into her treatment of me outside the store in front of members of the public.

Her uncompassionate treatment of me has left me deeply hurt and offended and my blood pressure health…

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Anonymous

Feb 16, 2015
0

Recently went into local Aldi store and after shopping which included milk and ice cream got to the checkout to be told that it was cash payments only as the chip and pin machines wernt working. We were then advised to leave the shopping and go to a cash point a couple of minutes down the road to then wait in a cue for the cash point. In the meantime my ice cream is melting.

I asked to see a manager but the young girl I spoke to asked the reason why I wished to see the manager so I said I was unhappy with what I had to do and all she said was" sorry but there is nothing we can do" I myself work for a large supermarket chain and we would never ask the customer why they want to see the manager.

The customer asked to see a manager then that is what should happen and we would never expect…

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Anonymous

Feb 16, 2015
0

Aldi has been advertising online and in the media a smartphone for $199, which goes on sale for a week from the 6/3. 30 when it opened to buy the phone. Even though I was about the 5th person they had ran out.

The reason being that they only had allocatted 8 phones to each store. Clearly not enough for a weeks sale. This is clearly a breach of section 35 bait advertising and possibly section 18 false advertising.

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Anonymous

Feb 16, 2015
0

I opened a can of Brookdale chilli. Luckily I looked at the lid because there was a very thick hair ( kind of like from a beard) embedded in the the sauce that was stuck to the bottom of the lid.

At first I thought it was a metal strip from the can opener. I also have pictures of the hair stuck to the lid and the upc code.

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Debra Heckenberg

Feb 13, 2015
0

I recently purchased a can of Portview Tuna chunks in Springwater. when I opened the can I used a can opener that opens from the top, when the can was opened all of the label material had leaked into the tuna making it inedible.

i want to bring this to your attention as I was encouraged to buy the can opener from Aldi in the first place. Lucky I noticed it at first I thought the material in the tuna was a blue band-aid!

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Tracey

Feb 12, 2015
0

We have been an Aldi customer for a good 12 months now and in the last 6 months we have noticed a down fall in the products we buy. The nappies we buy, we have had to throw quite a few out because when you open them up they stick and tear the nappy or the tabs are not there.

The block cheese that we use to buy is hard and has a sour taste to it and the Yoghurt we buy for my family has a sour taste also. When we buy bread we have to search threw the loaves as half of them are 3 days old.

The plastic bin bags are now extremely thin, we have to double up in the bins. We purchased an electrical item 6 months ago and had problems with it. We followed the correct procedure and rang the Laverton office (twice) and we are still waiting for them to send an email, we took it back to the…

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