Aldi

Entered the Aldi store at 18-25. I shopped the first aisle about to enter second aisle, when a female assistant placed empty wire cage in the aisle right opposite a wooden palate on the floor. She then walked off ignoring me.

As I spoke to her, another shopper moved the cage so I could get past. She walked back to the stock room where a male assistant was mopping the floor wearing a pair of dirty blue rubber gloves. 18-35 min I was waiting to be served by the male assistant who was still wearing the same dirty gloves.

I asked him why he was still wearing the gloves after mopping up the warehouse floor. He first denied he was when I told him I had seen he removed them. Health and safety issue food and hygiene terminal. It has got worse over the last 12 months aisles blocked rude staff out…

While I was shopping I saw ALDI employee Lyn pushing a big yellow machine, washing floor tiles while customers are still in the store without any signs or barriers. When I looked down pretty much the whole floor was wet.

i was really worried my wife safety, she's 7 months pregnant and she had to walk on the dangerously wet surface. We had to cautiously look where we were walking as we both made our way to the cash register very carefully.

The ALDI cashier scanned 3 slabs of water and in total; it came on the screen as around $18. 99 each’, she said would send someone to get it checked out. I volunteered to go and check it myself as well.

As I reached the area where all the pallets of water were kept, I took a picture of the sign as proof. While I…

00. 00. I was promised someone from the store would contact me but NO ONE DID. 00. Never again will I go back to Aldi. I will discourage others from shopping there as well. What a shame, they are prepared to loose their customers over a short change.

I predict the theft will continue.

For approx 3weeks I have been trying to purchase bottles of soda water, but because of the way they are stacked it is impossible to get to them. I asked at the check out on each occasion for assistance only to be told they were too heavy to move and one person was on sick with a strained back from trying to move them.

We shop at Aldi twice a week and are normally very satisfied both with your products and normally with the help of your staff. I can only suggest this matter is looked into as we were not the only ones dissatisfied on this occasion.

I look forward to your comments.

My wife and I were at the store on Ruth street on Sunday early to buy cedar mulch, we buy thirty bag;s each year. So went back on Monday and asked the same clerk if it was here and she said no, so this is twice I came to see if in.

It is bad when we cannot call corporate on when it will come in, they cannot give out any phone numbers to us low life's. We buy alot of items from your stores COME ON.

We have been using Aldi stores for a few years, but are finding some goods not up to scratch. 15m Garden Line Hose. 15. first use Saturday. lost count of number of kinks. 25l usually purchase 8 at a time.

) Purchased 5l pressure sprayer (no brand) last year, used once. Tried to use this year and the body has a hole in the side. Purchased boots Lining failed. Phone complaint I had had the boots too long. Boots 10 months used causually for domestic purpuoses and I had been away overseas for 3 months, without the boots.

We usually shop at Aldi Gatton and Aldi River Link Ipswich.

My wife and I always wait till your ad comes out for your cedar mulch. So we had your ad this last Saturday and were ready to get to our store early. We do this because we purchase thirty bag's or more when they come in.

We went to our store on ruth street and one of the gal;s said they did not have any and their warehouse does not have it in even though it was on sale. This did not make the wife very happy and we told the gal that it is not her fault and she gave her apology for it.

Our concern is that we will not get our thirty bags as we will not know when or If it comes in. Can there be help to get them?.

Today, 12 april2015 i went to Aldi store in woodgroove shopping centre,melton south and experienced a really bad customer service from one of the store member named LAURA. I was thinking of buying the spice storage and i just found one and in that one bottle was missing then i started searching for store member for some assistance and i found lady named LAURA.

I asked her can you please help me in finding that bottle and she said in a very rude voice i don't know. I again requested her may be you know where i can find the same things and she again said by ignoring me that I DON'T KNOW.

She said to me in a ridiculously rude manner that you have buy as it is as she don't know. I was bit suprised with her behaviour. and she left with further giving me any information. I felt really bad.…

Today I shopped at your store in Lloyd st. 00 note to the till guy. 00. 00 change back and he said , sorry and looked at his machine. 00 and said, wait a minute for me to check the till.

15 minutes he came back and said he would not be long. Another man came and took all the money from all the tills and went to the back. Another man came after 15 minutes and told me he checked and it came back as zero.

So I suggest someone in the store is stealing money from you and passing it on to the customers. 00 notes. 00 notes. Can I have my change back please. I will keep you informed of the outcome. Regards len

this is regarding the stayleybridge store. we visited the morning of the 10 th april to not only shop for ourselves but neighbours. 2 ltr semi-skimmed milk, this is not the first time this as happened. We found a staff member who said this product was not in stock.

We live in the greenfield area of saddleworth so this store is not on our door step. We then had to drive to another store for cheap milk. This is not a feasible way for us save money this way, neither for ourselves or our elderly neighbours.

Aldi pull your socks up and get a better stock of groceries your customers want!

00 am one of your delivery vehicles (semi trailer) smashed into our park truck - yes parked - incident address was 62 Warwick Road Ipswich. - your vehicle smashed our vehicles side mirror - the truck in question we could not get a plate # as he departed very quickly and didnt stop - he will know he hit our vehicle as his mirror was torn off as well.

The Aldi vehicle was White cab/flat nose Volvo we think - it had multi colour taut with white rear doors. Your vehicle tracker will determine the vehicle very quickly as I stated - the driver did NOT STOP. 00 thismorning to NO avail.

Lucky there was no injury sustained to anyone. I will continue to try to speak to a real person in the interim - please contact our operation dept - if there is no response I will have no alternative but to…

The Bake House rolled ready-made pie crusts can't be unrolled without tearing holes---they stick together. I've complained over and over again at the store, but that's apparently not the way to get anything done. They are nice enough--they offer me a replacement, and refund. I don't except it.

That's not what I want. What I want is for somebody to take it seriously and do something about it. I wonder if they are being stored somewhere without refrigeration. I like ALDI's products. "

After shopping in Aldi (Hyde), And spending almost £90 in the store. Which is a regular (Weekly) shopping bill. For the Childrens home I work for. You can imagine my surprise to receive through the post,7 days later a parking charge notice for the amount of £70.

As you can imagine I wrote to the parking company involved, parking eye stating my anger. I will from now on be using other shops in Hyde that do not run this parking scam. And I hope other customers take notice as well.

I have shopped with Aldi on the Dublin road and today I shopped at the Roxboro store,I myself have been a store supermarket Manager for years so I am very keen on customer service. Today after getting to the till I decided that I did not want to purchase a product I was polite in making the cashier aware of this so it wouldn't melt because it was Ice cream I said can I leave this with you so

you can get someone on the floor to put back a reasonable request. Leaving me very embaressed and irate I filled my trolley quickly couldn't even look at this man again and then the man over exaggerated his thank you to my husband cheekily.

I want a full apology from this store and this man to be disciplined for his unsympathetic approach.

Purchased a rolling pin used it Thursday last week and there was a horrible metallic smell extremely strong . it was all over my fingers and the pastry smelled of it. Needless to say pastry went in the bin. On the ends there were a couple of brown spots flaking off, when touched this is where the metallic smell was coming from, this was on both ends.

it was taken back and my money refunded. The manager and myself went to look at the rolling pins and there were more with same spots. Not very good when I was baking for local Hospice. I know it's not your fault it is the manufacturer but all the same very dangerous.

If my sense of smell was not so keen It could well have been missed and tainted the pastry!

08, was a bit of a let down, the store had managers in and man in a suit and I wished I had said something while there. The Store looked like a bomb had hit it there was cages everywhere and it was busy people going mad shopping but hay still like to find the store respectable and well stocked up when going to shop there.

Store looked like bomb had hit it? Brought back veg and had to cook it today was hoping it to be for Sunday had to make a soup, I know down in price but quality is the key here, normal have no problems but found nothing.

15 yes I should of looked but got handed to by member of staff because there was cages in front of fruit and veg section. So salad off the menu tonight so not having me five a day. Normal store is clean and staff our pleasant and helpful but today it is…

Dear ALDI, here is my complaint letter. 29. 29. Pure Manuka honey is produced from the Manuka flower which is grown only in New Zealand and active Manuka honey has specific medical properties. ‘Manuka Type Honey’ is not ‘Manuka Honey and therefore lacks the medical properties.

Personally I would not buy the substitute honey and consider that it is significantly overpriced. Hopeful the real product will soon return to the shelves at ALDI.

My husband and I usually do our shopping at Aldi and about 3 days ago, we bought a Madeira Cake and Fruit Cake - the Madeira Cake was fine but as my husband was eating a slice of the Fruit Cake, he pulled out a long hair out of this mouth - we were shocked to find such a thick, black, long hair in our cake. It was absolutely disgusting.

We have decided never to buy any more cakes/pastries from Aldi again. As well as finding a hair, my husband felt very ill after eating it. My guess is that proper hygiene was not in the process of baking this cake.

I am very shocked and appalled that such a big Superstore would lower itself to such disgusting standards.

Was recently shopping at your store in Hindley were your manager of the store got in to an avoidable fight with a customer at your store of witch does not set a good example for your store nor the rest of the staff and was not very pleasant for my child to have to see happen. The police should of been informed instead of your hot headed mangers who witch found it rather amusing when walking back through your store and removing his shirt I find it an absolute disgrace and will not be returning to that store

2 complaints really 1st I have noticed especially in one store seems common practice to test people or try to short change them say you give them £20 they give you change for £10 this has happened on a number of occasions now unfortunately the 1st time I realized I was out of the store I went back in informed the Manager did not cause a fuss because it was my own fault for not realizing before I left the last time I paid with a £20 note was given change for £10 I said to the cashier just as they were about to close the till and

the rest immediately giving me the other £10 to which I said don't you remember you tried this last week they just went bright red and froze. The 2nd is at a store I use mainly at night the staff are not as busy at night so they can tidy up load the shelves clean…

This is a complaint about an item, not service. I have been purchasing Big Texas Cheese Danish for quite awhile. I always thought they were pretty good. Recently, the amount of "cheese" on the Danish has shrunk to about 1/2 the original amount.

One is barely able to taste the "cheese". Calling it a cheese Danish at this point is almost false advertising. In fact, I thought you were skimping on the filling before this cut-back, but I wasn't complaining. ) Please rectify this, as Aldi's is always bragging about the quality of their food.

I will continue to check, but will not purchase until there is a change (for the better). Thank you.

I always shop at Aldi as the prices and products are so good. I as in the Leamington Spa shop and was having a look at the 5 boxes of strawberry's that were as I found out covering another box full. I did not know this at the time but unfortunately a couple of the boxes of strawberry's on display were a bit passed their best so I was going to look at the box underneath. Out of the blue a guy came up behind me and said "what are you doing?" He frightened me so much I started shaking but managed to explain my problem. He then looked at the ones on top and agreed with me, I told him he had really frightened me and I felt like I was back at school. I am 66 years old so those days have long gone.

He didn't say he was sorry or anything and I was in ever such a state. I forgot what I had been…

I was in your Kilmarnock store on Saturday with my son buying your easter chocolate sheep and my son wanted a chocolate rabbit. Is said on the ticket 59p but when I got home and checked my receipt I had been charged £1.59. I stay 30miles away so unable to go back to the store to get the money back I have pictures of all the items and my receipt.

I recently bought your liquid tab clothes washing capsule! My son is able to unlock the doors now to then and was able to open the box! He lucky brought them straight through to me but as a picked them up they were bubbling and then exploded in my hand, every single one!

My son would have spend a night in the hospital if it was him that handled them and we have a cat that was round at the time trying to get to the liquid which could of poisoned her! I won't be coming back to Aldis!

Looking forward to a steam meal which I have enjoyed before. Chose white fish and potatoes. Cooked as per instructions. Potatoes only 2 cooked the rest hard. The choice of mint to go with fish really didn`t work. The fish which was probably quite nice was overpowered by the mint.

Looked at the pack which said if I wasn`t satisfied to return goods to store. Not easy in it`s cooked state!!

I purchased a tin of hunters scotch haggis at aldi annan road dumfries, when opened it smelled rancid ,meat was sunk about 10mm in the middle of tin , code on tin was 10'43 ka003 ec uk b.b.e 2018, as i shop at aldi regularly i find this disappointing this product product purchased on 24/03/15.

Purchased electric razor, november 2014, within 3 months razor failed ,rung aldi service 5 times each time was told someone would ring me back ,no one has rung back, tried aldi service uk suggested i email so i emailed still no reply. All conversations were polite on both sides aldi uk offered me money back but as this was a christmas present i would prefere repair or replacement, also time i purchased razor quite a few firms have razors at dicount prices not the case in march money back would put me at a disavantage.

we shopped at your shrewsbury branch as we were in the area . Its not only a waste of money but disappointing. ps it did make good gravy

I have been buying your 4 Pack Baking Potatoes for a long time and they have been very good but recently Ihe quality is not good. and a sort of transparent texture. No good for jacket potatoes or mashed and shrivel when roasted.

Previously they have had a nice yellow creamy colour fluffy texture. But these recent Baking Potatoes are not at all nice. I wondered if you have changed your supplier or brand.? Hopefully you can bring the previous brand of potato back to your store as they were the best.

I bought a kettle of you lot and it leaked like all the other crap kettles that are sold in this country to the point took it back for money back and got a lot of weve got your money thats your problem send it to the people who made it only catch me once thanks wizzed the kettle and bought a new one from argos no more aldi for me plenty and

i mean plenty of other shops with better policy cheap crap like all the goods sold in their shops shopping at aldi cuts 10 years off your life the goods look the same but 99% of them are fake food no nutritional value comparing it with other stores its junk in the wrong place staff are under payed and the car park is always full of unemployed homeless people drinking special brews to cut a long story short Stinking place right in the middle of…

Aldi's had the best frozen pizza in the Greensburg, Latrobe, Monroeville areas. We would buy one or two each time we went shopping at Aldi's to keep our supply available in the freezer. Last week we heated one that was purchased during the last few weeks. What a negative surprise.

It did not come up to the quality or taste standards of previous Aldi's pizzas. What have you done. Why on earth would you EVER do such a horrible thing? If I have to go to Walmart or Giant Eagle or ShopNSave to buy second rate pizza, because it better than your down grade, so be it.

But while there I might as well check out other products to ensure you haven't completely gone out of your minds. Send the Buyer of this latest pizza to the corner and put a dunce cap on him. I do not work or have any relationship…

50. From the moment I went into the store I was told it was closing and to make my way to the till. I looked at my watch and received a snigger from one of the staff. I carried on and then received a shout from one end of the store by a female staff member that the store was closing - it was only five minutes to 10.

I then received another sarcastic comment from another member of staff and told them the store doesnt close until 10 and I only had 6 items to get - I already had four of them. In the end I just put my basket down and went and spoke to the female staff member about the attitued and she couldnt have cared less. Never looked at me.

This is not the first time I have been treated so badly in this store. I have…

59, it was dated 30th march 2015. I followed all instructions of where to store and this evening the 21st of March, I opened the lamb to slowly cook ready for dinner tomorrow as my family are coming round .

To find that the meat was off and the smell that came from it was discusting. I do my weekly shop at aldi and I would like compensating for this situation, I am so disappointed in this and now I'm having to go out in the morning to purchase a new joint of meat for me and my family.

Today I purchased two sirloin steaks from Aldi Kilmarnock and felt they were very poor quality, with a lot of sinew and so tough! I paid £3.65 for each but wished I had paid £10 for two from Sainsbury as they were of excellent quality and at least we could have enjoyed them. Makes me think that I won't purchase meat again from Aldi as our dinner was ruined tonight!!

Every week my husband and I visit this supermarket and in the past have enjoyed the prices, speed in which we are served. But over the weeks we have noticed discrepancies in our receipt when we have returned home, which I know we should check whilst still on the premises but we are normally in a hurry.

Again today we have been charged twice for an item, some razor blades . Why does this keep happening is there something wrong with the tills or the cashiers? If this is happening to us how many other people are experiencing this?

A reply to my complaint would be much appreciated.

We were shopping at Aldi and saw displays of many plants which were dry and wilting, so we were rather upset about this as we love plants and they ARE living things. We spoke to an assistant to ask for them to be watered but were shocked to be told due to Health and Safety they were not allowed to.!

If this is true they should NOT be selling them. There surely should be some regulation about this.

I cant even undo the lid to use this product. Its ridiculous that lids aren't just screwed on and off. The lid is not only child proof, it is adult proof. I definitely will not be using this product again.

Bought some walking boots from Bangor Gwynedd store about 3 months ago In my weekly shop they were only about £16 so did not expect a lot so was not to bothered with the thin feeling from the soles, even bought some inserts to pad them out. Anyway only used them a dozen or so times, to find that the bottoms have come away from the tops ,returned them to the store asked to speak to a manager, he looked at them and

said they were more than 90 days old and walked away leaving me standing there. What should I do now?

49 a ticket she had take from a item, the staff member took it out her hand and said you shouldn't have that(the child she took ticket off was 2years of age) my sister said sorry she had not realised,the staff member continued to be agressive saying she should not take it. After speaking to the store manger he defended the staffs actions and said you should control your child, he then went on to say get out my store you are pathetic at which we were very shocked and made a complaint and put it forward to the local paper.

This was a very upsetting experience. A child was approached in a angry manner over a paper ticket which we apologised for and was treated unfairly, the child was very upset and crying.

Whilst waiting in line to be served at Altona Gate shopping center (ALDI). A customer had asked for assistance from the young cashier to purchase goods from the glass cabinets at the front of the Aldi store. The Cashier called the Aldi Manger on duty (Riley) for assistance / customer service.

" Riley spoke in a very aggressive,threatening & intimidating tone towards the young cashier. As a store Manager Riley should know that this inappropriate, unprofessional & unacceptable behavior. Riley needs retraining in professional development. We do not treat our employees in such an appalling manner.

I purchased a package of Casa Mamita taco shells which were to have 12 in the package. I only received 11. I do not mind paying for a certain product but I expect to get what I pay for.

I shop at the Aldi in Cheadle Heath, Stockport. I have just got back from there and I still have steam coming out of my ears! The "gentleman" behind me was only purchasing 2 items, which I failed to notice as the store was very busy. I had an item of clothing to return, which I gave to the cashier after loading the conveyer belt. At this point the "gentleman" behind me started huffing and puffing and being abusive. He told me I was slow to unload my shopping - I wasn't - but that's beside the point.

The manager then opened 2 other tills which other people rushed to so he became even more abusive and complained that 'she' (I) was slow and now I was returning something. I replied that I had waited my turn and was allowed to return an item. At this point, frustrated, I told him to go before…

I wish to let you know don't have your Christ labeled Cheese & Onion when they taste like plain crisp. I have bought two large bags of Snackerite Cheese & Onion and every bag taste like plain crisp which is rather annoying when I am looking forward to a packet of Cheese & Onion crisp.

I would be willing to send you on a packet so you can try yourself. I will make sure that I don't waste any more money in buying these crisp. Thank you.

I have recently purchased two tubs of you liquid sachets from your Blaby branch, Leicester. several laundry washes have resulted in a gunky residue left on the items washed. machine has been on warm and hot washes and full and half loads, however this problem has happened on several occasions causing the items to be rewashed.

I look forward to your prompt reply, Ms G Duggan

99. The print on the card describes 2 tiny cells as silver oxide 626 when in fact they are branded as alkaline on the cell. This is equivalent to selling carbon batteries as alkaline, and is gross misrepresation. It makes you doubt their other batteries quality.

Today at your trinity way store bolton I was unable to carry my basket to the back of the shop. To pack my bag. I have arthritis servere in my hand. One finger is serverly bent. I was told I could take my basket to the packing point however I did mention at the other store in bolton the staff let me because of my hands.

She asked her manager and he said he was going to complain the the other store because they let me. He was rude and arrogant I may only be in my 20s but I can't move my hands to well.

I wouldn't have complained but if I was in my 70s allowances would have been made instead I made to feel like I was lying and I was planning on stealing there precious basket. Me and my family all shop with you and spend around 700 PCM in your stores you have now lost my business.

How petty…

i shop in the bayswater victoria aldi store every week and have complained several times to various staff about them leaving unatended with the key in the thing they transport good around the store with as i think it is very dangerous as any child could turn the key and cause damage to themselves or other customers..... on sunday the 4 th of december i had cause to complain again and the lady i complained to to said she had her eye on it all the time and i said the key should be taken out as she could be distracted..

at the time she was on the phone which is a distratction it only needs seconds for a kid to turn the key and operate it anyway she took offence at this and told me to get out of the store and called to the chap on the check out not to serve me so i didn;t argue i went out of…

At 9:10am on the 3rd April I took a pair of secateurs to the checkout at Aldi Hervey Bay. 99. 99 When I pointed out the error, a tall bloke I took to be the manager was called. He said to the checkout clerk that they would not yet be marked down as they had only just been put out.

I told him the price was up on the overhead board, so he"'went to check". He came back and said it wasn't, I told him that was bullshit, and he replied "I can't be responsible for what my customers do to my signs" Now, if that had of been Woolies or Coles, instead of that nonsense, I would have been given the item free of charge, as it was the shop's fault. 99

I was in the killamarsh store today to pick up some fruit, the strawberries I picked up were covered in mould. I took them to a member of staff who was alone and said to him that I'd fetched the, to him as they were mouldy and didn't want someone else to pick them up.

The store assistant just grunted and took them off me, no apology or anything. I am apauled at the service seeing as this store has been open for less than a month!

I went in to aldi yesterday, the northfield store, I was with my nephew in his pushchair, and I went round the corner to another isle and I noticed the wheel on the pushchair was bumpy, so I had a look because I thought it mite of been chewing gum, and it was a nail stuck in the wheel!!

Why there was a nail on the floor I will never no, that is really dangerous! What if a child had fell on that?? So now there's a nail in the nephews pushchair and have to get it fixed. I told the girl that served me about it and she said "oh I don't think its aldi's responsability I'm not sure" well I was telling her that its bad that there's nails lying about and she didn't care?!? I am really annoyed!