Aldi

Aldi Store #51 3076 Cobb Parkway, Kennesaw, Georgia USA - July 16, 2015

I live in close proximity to this Aldi's and was quite excited about its opening. However, over the past year, the service has declined while the product prices have risen.

Today many of us shoppers noted the deplorable condition of the store. Floors were filthy, food in aisles, displays toppled, and a frenetic look on faces of workers, although not that busy. I asked for the manager, who initially ignored my signal and later when I got her attention was rude, stating that they needed to check people out rather than clean up anything. I understand $ is the bottom line, however, we are in a nice area and have a Publix and Kroger very nearby. I would rather pay the extra few cents than to jeopardize my family with…

While waiting to be served and while being served at the Shepton mallet branch the three young checkout ladies were happy shouting to each other like the customers were not even there, now call me old fashioned but I consider this to be very rude, what has happened to being professional and polite? I know Aldi is a cheap and cheerful store but they could do much better.

As so was my daughter. I have on many occasions had my children with me at the supermarket as many mums are. And I have bought wines ext with my kids. It's supper market tgat does sell wine & spirits!!!

where kids walk in and out!! But they asked my daughter for ID!! We were shocked as were other customers as they weren't going to serve me the wines cos my daughter was with me. I was told it was due to my child's age. 16.

So if she was 5 or so it would be ok. Like REALLY!! Not only has my kids like any parent has kids with them when shopping, and have been with me numourose times when I have placed wine or spirit in the trolley & purchased.

In fact my daughter has paid for it with my card when I have left my glasses. So why was this worker & manager willing to not do it as always. I…

I visited Aldi in Newquay, Cornwall while in the area, I love looking to see what is available. Well two weeks later l received a parking charge notice of £70 for overstaying in the car park by TEN MINUTES. Considering the store was absolutely heaving, the staff were refilling the shelves using the large cages, blocking the ability to look at certain items, and the fact that due to spinal surgery l now have to use a stick to walk, which is a very slow process these days because of the pain and

unsteadiness, I was not a happy bunny. I shop in the Canterbury store at home and have never had the need to rush or clock watch while browsing the store, what is the difference? Both locations are tourist attractions and both are extremely busy.

To anyone visiting Newquay Aldi, BEWARE, to anyone…

We were visiting Newquay, Cornwall and decided to visit Aldi as it's our preferred shopping venue. After two weeks at home we received a parking charge notice through the post for overstaying our allotted time of 90 minutes. I was absolutely horrified at this, the circumstances of the shop were that the staff were filling the shelves using the large cages obstructing many items which we had to return too, the check out queues were massive, and

lastly but the most important one is that I now have to walk with a stick due to spinal surgery that has caused more pain than ever experienced, so therefore I walk a lot slower than usual, but prefer to be part of the shopping experience rather than miss out.

I usually shop at Canterbury Aldi and have never been penalized for being a slowcoach. I…

I was in the queue today (03/06/2015) I put my heavy bag on the conveyor belt to get my purse out, unaware that it was blocking items on the conveyor belt, however there were at least two more people in front of me so my items were far ahead of me and one person behind me with his things on the conveyor belt (they were no space for another person to access the conveyor belt with the stack of baskets in the way at the end of the till myself and the guy behind me were at the end of the till ourselves) the assistant spoke to me in a very rude manner to move my bag.

I moved my heavy bag and she again in a very rude manner told me to move my items up. I argued and she refused to serve me! She is there to do a job, which she clearly can't be bothered to do. I joined another queue and was served…

On Tuesday, at the Aldi store on Heswall Wirral, the shop was a mess. Boxes littered the floor, half of the stock was not on the shelves, no milk, and when I got to the check out only 2 girls serving.

I loaded my shopping on to the conveyer belt and the girl said load on to number 1 please. So I did then she said I meant number 3. So I unloaded my things again, moved on to the other till, and the assistants were shouting to each other.

I had to go to Asda in the end because I could not get half of the things I wanted. The manager should be ashamed of himself. I won't be going back there again!

I am a regular shopper at Aldi East Kilbride and am usually very pleased with your customer service. Today I picked up, as well as my usual shop, a copy of The Times which I did not realise you stocked. I have a longstanding prepayment agreement with The Times for which they issue me with a daily coupon to use in exchange for my copy.

I have used these coupons all over Britian in many shops, kiosks, supermarkets and garages to exchange for my newspaper but today I was informed by the manager of the EK branch that this would not be possible because "we only accept Aldi vouchers"

I find this practise very disappointing as I have never met this reaction before. I will also be writing to The Times to let them know of my experience.

I visited your shop on Beverley Road Hull on May 12, 2015, to get some groceries which I go 2 or 3 times a week and spend quite allot of money. I have always found your staff pleasant and helpful, but on the date above, I have never in my whole life felt humiliated and upset.

I had paid for my shopping and proceded to leave the shop when I saw an old neighbor who I hadn't seen for years at the next till. I stopped to talk to her and the cashier who was serving my old neighbor shouted to the person who served me if I paid for that shopping in the trolley. He shouted it out loudly, twice. The person who served me replied to him yes. I also told the cashier that I had paid for it and I have never stolen in my live and I am not going to start now.

When I walked out the shop other customers…

I was in your branch 1-4 London Road, Brighton, BN1 4JA today (8th April 2015), and as there was no Sour dough bread on the shelf. I asked if the "assistant" stacking the bread (Who I describe as being male-podgy- mid 30's-long hair and with foreign accent) to please have a look in the bakery at the back of the shop (as I don't eat non-sour dough bread). He just looked at me and said "we don't have". I again politely asked him to look in the bakery, and he just turned his back on me and refused to continue a conversation.

I went to to another part of the shop and asked another assistant to look for me, and explained the problem I'd had with the previous assistant. This person looked and found many Sour dough Bloomers in the bakery, as I expected.

As I continued with my shop, I saw the…

My personal experience was good the staff were very helpful to me. I was how ever quite shocked to witness several members of staff ridiculing some customers quite loudly calling them names I found the this to be very unprofessional even if the customers were stinky. Which was repeated at some length!

The opportunity that I was finally given MT trainee came with ill intentions, but I excepted the challenges of my responsibilities all the same and put my all into trying to be the best MT. I could've been without any previous training.

Four months into my new position, the work became more and more overwhelming, but the more I reached out to my DM for help the less I got. She would always point out the negatives but wouldn't give solutions on how to resolve them. I did my best trying to handle it on my own. My previous district manager abandon store 11 or either she was following orders to push me out & make me quit. Either way I devoted hard work and long hours trying to maintain store 11 in the Jefferson division which without the proper development was next to impossible.

The work…

I went into the Newquay store today the 25th and noticed an assistant loading fruit and veggies into trays according to date, when I approached the goods I was told they are to be destroyed. This was at 4:00 pm, the store does not close till 8.00. Surely it should have discounted for customers.

I was also at that point contemplating purchasing the Aberdeen angus/burgers with a 30% discount. A member of staff ran out from the stock room whispered to another member of staff and then went and collected up all the burgers and took them in the stock room.

I am a loyal shopper and feel I should have the option to buy if there any offers available I should have first choice, bad customer service, or maybe your staff are extremely under paid.

I entered the store on Saturday 2nd May 2015 to buy some alcohol for a family party I was on the way to. I had my cousins with me as they were also going to the party and I picked them up on the way, their ages ranged from 15-17 years old. I am 30 years old. They came in the store to help me. I queued at the check out to pay whilst my cousins waited behind me chatting. The checkout girl disappeared for 5 minutes and I could see she was talking to her manager who very quickly scuttled off.

When she came back she very rudely said that she cannot serve me. I asked why, and she said 'well do any of them have I.D?', I said of course they don't they're not old enough to drink?! I pointed out that this alcohol was being purchased for a family party that we were all on our way too and I was…

I love to shop at ALDI's store at 8448 Seneca Turnpike, New Hartford, NY. On Saturday last, the 2nd of May, I shopped there again. I was served by a Jessica. There was no customers ahead or behind me. It was very quiet.

I thought I was overcharged for what I purchased. When I arrived home I checked my ALDI receipt. Jessica had charged me for pears which I did not purchase. I was really irked. I returned to the store on Sunday morning and I was reimbursed by the manager.

You should do a thorough check on applicants prior to they being hired. These employees should be made accountable.

I was recently a new hire for the Aldi location on Elvis Presley, in Memphis, Tennessee. I feel like I was discriminated against in orientation. I attended orientation at the new location of 6626 Goodman Rd. In Olive branch by one of your store managers by the name of April.

I notified the district manager by the name of Mandarin Langford. The entire month of April has passed, and I do not know if I was terminated or if anything was done to resolve the situation. No one has contacted me nor have I received any kind of termination notice.

What can I do about this situation before I try calling the EEOC on this company for personal discrimination against me by April. Your company orientation is being operated in a very unprofessional manner.

I went to Aldi store in Kissimmee Florida on 192, the newest store been there many times today April 23 2015 went to my groceries. On the counter I took a divider and put up my groceries. A customer in front got mad at me, I don't know why but that's what you do at any food store.

The cashier told me that I don't put things up like that and told I was rude why the next counter next to me did same thing manager came out and made me feel I was a bad person sharing in the same belief as the cashier. I told them why do you have the divider on the counter.

They still scrolled me like a child. I would never shop here again store manager told fine no loss, we don't need you!

I was accused of stealing 2 bottles of wine in your Boscombe store and asked to empty my £11 50 worth of shopping and asked about 2 bottles of wine which I bought in a previous shop next door and made to feel insulted and spoken to horribly by the man at the counter as if I had done something wrong.

Well maybe I did by going to your store in the first place. The security guard was much better behaved than the your own shop assistant. I regularly use this store and feel hurt being spoken to this way especially in front of my sick girlfriend who was crying when we left.

The security guard said not to to listen to the store man, and said he apologize for him which I think he should have done himself. I am really really upset

I shop at Aldi's probably 2 or 3 times weekly. Yesterday, 4/22/15 after my purchase was totaled, I found an error with the cost of tomatoes. 89. The person operating the register called her supervisor who checked to see if I was right or wrong.

After seeing the advertised price she changed the sign as I waited in line. Once she made he corrections, she instructed her employee at the register to refund my money. No apology, no attempt to charge the amount the item was listed for, just here's my money back that's the end of it.

I have shopped probably 100 or more stores in the greater West Palm Beach and no cost dispute never ended with my money being refunded. It was their error and I was offended. A customer observed what happened and agreed.

Aldi's have good prices on much of their…

I would like to formally complain regarding a parking charge that I have received from Parking Eye on the 29/03/14 for parking at the Oldham and Chadderton store for over the stated one and a half hours permitted time.

Firstly I wasn't aware of the time restriction that is in place or I would of adhered to this however I have parked there to shop on many many occasions and never received any form of charge. 00 in both stores, I now feel angry and aggrieved as a loyal Aldi shopper that I have received this after spending a lot of money on the said day, I understand this will need to be looked at by yourselves and

I am happy to produce my bank statement as proof of purchase, I have also appealed this with Parking eye to which they state they will respond in the next 14 days, I hope this…

I live in Honey Church Close in Redditch which is behind where the Aldi store is on Trafford Park retail park. Please can you tell me why you have to have deliveries made at 11:40 at night!!! Your driver does not seem to take into consideration the fact that there are houses with people trying to sleep and having to go to work the next day.

I would greatly appreciate it if you could reschedule your deliveries so that us local people are not woken by the sound of your deliveries. This is not a one off occurrence. It has happened more than once over the past few months.

I hope will take us local residents who use your store into consideration.

Entered the Aldi store at 18-25. I shopped the first aisle about to enter second aisle, when a female assistant placed empty wire cage in the aisle right opposite a wooden palate on the floor. She then walked off ignoring me.

As I spoke to her, another shopper moved the cage so I could get past. She walked back to the stock room where a male assistant was mopping the floor wearing a pair of dirty blue rubber gloves. 18-35 min I was waiting to be served by the male assistant who was still wearing the same dirty gloves.

I asked him why he was still wearing the gloves after mopping up the warehouse floor. He first denied he was when I told him I had seen he removed them. Health and safety issue food and hygiene terminal. It has got worse over the last 12 months aisles blocked rude staff out…

While I was shopping I saw ALDI employee Lyn pushing a big yellow machine, washing floor tiles while customers are still in the store without any signs or barriers. When I looked down pretty much the whole floor was wet.

i was really worried my wife safety, she's 7 months pregnant and she had to walk on the dangerously wet surface. We had to cautiously look where we were walking as we both made our way to the cash register very carefully.

The ALDI cashier scanned 3 slabs of water and in total; it came on the screen as around $18. 99 each’, she said would send someone to get it checked out. I volunteered to go and check it myself as well.

As I reached the area where all the pallets of water were kept, I took a picture of the sign as proof. While I…

00. 00. I was promised someone from the store would contact me but NO ONE DID. 00. Never again will I go back to Aldi. I will discourage others from shopping there as well. What a shame, they are prepared to loose their customers over a short change.

I predict the theft will continue.

For approx 3weeks I have been trying to purchase bottles of soda water, but because of the way they are stacked it is impossible to get to them. I asked at the check out on each occasion for assistance only to be told they were too heavy to move and one person was on sick with a strained back from trying to move them.

We shop at Aldi twice a week and are normally very satisfied both with your products and normally with the help of your staff. I can only suggest this matter is looked into as we were not the only ones dissatisfied on this occasion.

I look forward to your comments.

My wife and I were at the store on Ruth street on Sunday early to buy cedar mulch, we buy thirty bag;s each year. So went back on Monday and asked the same clerk if it was here and she said no, so this is twice I came to see if in.

It is bad when we cannot call corporate on when it will come in, they cannot give out any phone numbers to us low life's. We buy alot of items from your stores COME ON.

We have been using Aldi stores for a few years, but are finding some goods not up to scratch. 15m Garden Line Hose. 15. first use Saturday. lost count of number of kinks. 25l usually purchase 8 at a time.

) Purchased 5l pressure sprayer (no brand) last year, used once. Tried to use this year and the body has a hole in the side. Purchased boots Lining failed. Phone complaint I had had the boots too long. Boots 10 months used causually for domestic purpuoses and I had been away overseas for 3 months, without the boots.

We usually shop at Aldi Gatton and Aldi River Link Ipswich.

My wife and I always wait till your ad comes out for your cedar mulch. So we had your ad this last Saturday and were ready to get to our store early. We do this because we purchase thirty bag's or more when they come in.

We went to our store on ruth street and one of the gal;s said they did not have any and their warehouse does not have it in even though it was on sale. This did not make the wife very happy and we told the gal that it is not her fault and she gave her apology for it.

Our concern is that we will not get our thirty bags as we will not know when or If it comes in. Can there be help to get them?.

Today, 12 april2015 i went to Aldi store in woodgroove shopping centre,melton south and experienced a really bad customer service from one of the store member named LAURA. I was thinking of buying the spice storage and i just found one and in that one bottle was missing then i started searching for store member for some assistance and i found lady named LAURA.

I asked her can you please help me in finding that bottle and she said in a very rude voice i don't know. I again requested her may be you know where i can find the same things and she again said by ignoring me that I DON'T KNOW.

She said to me in a ridiculously rude manner that you have buy as it is as she don't know. I was bit suprised with her behaviour. and she left with further giving me any information. I felt really bad.…

Today I shopped at your store in Lloyd st. 00 note to the till guy. 00. 00 change back and he said , sorry and looked at his machine. 00 and said, wait a minute for me to check the till.

15 minutes he came back and said he would not be long. Another man came and took all the money from all the tills and went to the back. Another man came after 15 minutes and told me he checked and it came back as zero.

So I suggest someone in the store is stealing money from you and passing it on to the customers. 00 notes. 00 notes. Can I have my change back please. I will keep you informed of the outcome. Regards len

this is regarding the stayleybridge store. we visited the morning of the 10 th april to not only shop for ourselves but neighbours. 2 ltr semi-skimmed milk, this is not the first time this as happened. We found a staff member who said this product was not in stock.

We live in the greenfield area of saddleworth so this store is not on our door step. We then had to drive to another store for cheap milk. This is not a feasible way for us save money this way, neither for ourselves or our elderly neighbours.

Aldi pull your socks up and get a better stock of groceries your customers want!

00 am one of your delivery vehicles (semi trailer) smashed into our park truck - yes parked - incident address was 62 Warwick Road Ipswich. - your vehicle smashed our vehicles side mirror - the truck in question we could not get a plate # as he departed very quickly and didnt stop - he will know he hit our vehicle as his mirror was torn off as well.

The Aldi vehicle was White cab/flat nose Volvo we think - it had multi colour taut with white rear doors. Your vehicle tracker will determine the vehicle very quickly as I stated - the driver did NOT STOP. 00 thismorning to NO avail.

Lucky there was no injury sustained to anyone. I will continue to try to speak to a real person in the interim - please contact our operation dept - if there is no response I will have no alternative but to…

The Bake House rolled ready-made pie crusts can't be unrolled without tearing holes---they stick together. I've complained over and over again at the store, but that's apparently not the way to get anything done. They are nice enough--they offer me a replacement, and refund. I don't except it.

That's not what I want. What I want is for somebody to take it seriously and do something about it. I wonder if they are being stored somewhere without refrigeration. I like ALDI's products. "

After shopping in Aldi (Hyde), And spending almost £90 in the store. Which is a regular (Weekly) shopping bill. For the Childrens home I work for. You can imagine my surprise to receive through the post,7 days later a parking charge notice for the amount of £70.

As you can imagine I wrote to the parking company involved, parking eye stating my anger. I will from now on be using other shops in Hyde that do not run this parking scam. And I hope other customers take notice as well.

I have shopped with Aldi on the Dublin road and today I shopped at the Roxboro store,I myself have been a store supermarket Manager for years so I am very keen on customer service. Today after getting to the till I decided that I did not want to purchase a product I was polite in making the cashier aware of this so it wouldn't melt because it was Ice cream I said can I leave this with you so

you can get someone on the floor to put back a reasonable request. Leaving me very embaressed and irate I filled my trolley quickly couldn't even look at this man again and then the man over exaggerated his thank you to my husband cheekily.

I want a full apology from this store and this man to be disciplined for his unsympathetic approach.

Purchased a rolling pin used it Thursday last week and there was a horrible metallic smell extremely strong . it was all over my fingers and the pastry smelled of it. Needless to say pastry went in the bin. On the ends there were a couple of brown spots flaking off, when touched this is where the metallic smell was coming from, this was on both ends.

it was taken back and my money refunded. The manager and myself went to look at the rolling pins and there were more with same spots. Not very good when I was baking for local Hospice. I know it's not your fault it is the manufacturer but all the same very dangerous.

If my sense of smell was not so keen It could well have been missed and tainted the pastry!

08, was a bit of a let down, the store had managers in and man in a suit and I wished I had said something while there. The Store looked like a bomb had hit it there was cages everywhere and it was busy people going mad shopping but hay still like to find the store respectable and well stocked up when going to shop there.

Store looked like bomb had hit it? Brought back veg and had to cook it today was hoping it to be for Sunday had to make a soup, I know down in price but quality is the key here, normal have no problems but found nothing.

15 yes I should of looked but got handed to by member of staff because there was cages in front of fruit and veg section. So salad off the menu tonight so not having me five a day. Normal store is clean and staff our pleasant and helpful but today it is…

Dear ALDI, here is my complaint letter. 29. 29. Pure Manuka honey is produced from the Manuka flower which is grown only in New Zealand and active Manuka honey has specific medical properties. ‘Manuka Type Honey’ is not ‘Manuka Honey and therefore lacks the medical properties.

Personally I would not buy the substitute honey and consider that it is significantly overpriced. Hopeful the real product will soon return to the shelves at ALDI.

My husband and I usually do our shopping at Aldi and about 3 days ago, we bought a Madeira Cake and Fruit Cake - the Madeira Cake was fine but as my husband was eating a slice of the Fruit Cake, he pulled out a long hair out of this mouth - we were shocked to find such a thick, black, long hair in our cake. It was absolutely disgusting.

We have decided never to buy any more cakes/pastries from Aldi again. As well as finding a hair, my husband felt very ill after eating it. My guess is that proper hygiene was not in the process of baking this cake.

I am very shocked and appalled that such a big Superstore would lower itself to such disgusting standards.

Was recently shopping at your store in Hindley were your manager of the store got in to an avoidable fight with a customer at your store of witch does not set a good example for your store nor the rest of the staff and was not very pleasant for my child to have to see happen. The police should of been informed instead of your hot headed mangers who witch found it rather amusing when walking back through your store and removing his shirt I find it an absolute disgrace and will not be returning to that store

2 complaints really 1st I have noticed especially in one store seems common practice to test people or try to short change them say you give them £20 they give you change for £10 this has happened on a number of occasions now unfortunately the 1st time I realized I was out of the store I went back in informed the Manager did not cause a fuss because it was my own fault for not realizing before I left the last time I paid with a £20 note was given change for £10 I said to the cashier just as they were about to close the till and

the rest immediately giving me the other £10 to which I said don't you remember you tried this last week they just went bright red and froze. The 2nd is at a store I use mainly at night the staff are not as busy at night so they can tidy up load the shelves clean…

This is a complaint about an item, not service. I have been purchasing Big Texas Cheese Danish for quite awhile. I always thought they were pretty good. Recently, the amount of "cheese" on the Danish has shrunk to about 1/2 the original amount.

One is barely able to taste the "cheese". Calling it a cheese Danish at this point is almost false advertising. In fact, I thought you were skimping on the filling before this cut-back, but I wasn't complaining. ) Please rectify this, as Aldi's is always bragging about the quality of their food.

I will continue to check, but will not purchase until there is a change (for the better). Thank you.

I always shop at Aldi as the prices and products are so good. I as in the Leamington Spa shop and was having a look at the 5 boxes of strawberry's that were as I found out covering another box full. I did not know this at the time but unfortunately a couple of the boxes of strawberry's on display were a bit passed their best so I was going to look at the box underneath. Out of the blue a guy came up behind me and said "what are you doing?" He frightened me so much I started shaking but managed to explain my problem. He then looked at the ones on top and agreed with me, I told him he had really frightened me and I felt like I was back at school. I am 66 years old so those days have long gone.

He didn't say he was sorry or anything and I was in ever such a state. I forgot what I had been…

I was in your Kilmarnock store on Saturday with my son buying your easter chocolate sheep and my son wanted a chocolate rabbit. Is said on the ticket 59p but when I got home and checked my receipt I had been charged £1.59. I stay 30miles away so unable to go back to the store to get the money back I have pictures of all the items and my receipt.

I recently bought your liquid tab clothes washing capsule! My son is able to unlock the doors now to then and was able to open the box! He lucky brought them straight through to me but as a picked them up they were bubbling and then exploded in my hand, every single one!

My son would have spend a night in the hospital if it was him that handled them and we have a cat that was round at the time trying to get to the liquid which could of poisoned her! I won't be coming back to Aldis!

Looking forward to a steam meal which I have enjoyed before. Chose white fish and potatoes. Cooked as per instructions. Potatoes only 2 cooked the rest hard. The choice of mint to go with fish really didn`t work. The fish which was probably quite nice was overpowered by the mint.

Looked at the pack which said if I wasn`t satisfied to return goods to store. Not easy in it`s cooked state!!

I purchased a tin of hunters scotch haggis at aldi annan road dumfries, when opened it smelled rancid ,meat was sunk about 10mm in the middle of tin , code on tin was 10'43 ka003 ec uk b.b.e 2018, as i shop at aldi regularly i find this disappointing this product product purchased on 24/03/15.

Purchased electric razor, november 2014, within 3 months razor failed ,rung aldi service 5 times each time was told someone would ring me back ,no one has rung back, tried aldi service uk suggested i email so i emailed still no reply. All conversations were polite on both sides aldi uk offered me money back but as this was a christmas present i would prefere repair or replacement, also time i purchased razor quite a few firms have razors at dicount prices not the case in march money back would put me at a disavantage.

we shopped at your shrewsbury branch as we were in the area . Its not only a waste of money but disappointing. ps it did make good gravy

I have been buying your 4 Pack Baking Potatoes for a long time and they have been very good but recently Ihe quality is not good. and a sort of transparent texture. No good for jacket potatoes or mashed and shrivel when roasted.

Previously they have had a nice yellow creamy colour fluffy texture. But these recent Baking Potatoes are not at all nice. I wondered if you have changed your supplier or brand.? Hopefully you can bring the previous brand of potato back to your store as they were the best.