Altice

One of the two Altice techs sent to my home damaged one of my four televisions. Not even the television I called with the problem, actually the Cablevision box . I originally spoke with the Bartow Avenue Call Center on 8.13.15, Then Optimum on 8.20.15, Then A " Supervisor D' Angelo on 8.21.15 who informed me that in his 13 yrs as a supervisor." his techs have never damaged a TV!" On 8.27.15 Advance Solutions called and ask me to again set up a date for another person to come see the damage.

I have left several messages to no avail. I am guessing it has something to do with the fact that Cablevision is now Altice communications. Kimberly, Monique, Jenine, and another Supervisor Jeff were extremely Professional when i spoke with them from the very beginning. The Tech who came to take…

Your Cable TV technicians came to my house to do repairs and wore their spikes on my wood floor and damage my stairs.They also bore holes in the wall and leave them without sealing them. Do not trust Altice!

Competition is a good thing and Suddenlink needs competition in markets where they are the leading internet service provider. I use both Suddenlink internet service and Tivo HD video service. Unfortunately for me, we live in a world where people want to use additional services such as Netflix and Hulu. If you want to use any of these services in addition get ready to pay more. Every month attached to my bill is an extra charge for additional internet usage. Suddenlink gives my family a limited amount of usage and then starts adding on charges like we are using AOL in the 90s. To make things worse I received a notification that my package would be moved to a 50mb package for free!

That just means I have more opportunity to go over my monthly allowance. I have called customer service about…

Switching cable TV or sattelite providers is easier than changing phone service. Suddenlink and Viacom is the latest MSO battle to shake things up at our house. Losing channels like Comedy Central and Nickelodean have an impact on our viewing schedule.

This was ok for me in the beginning but now that my Tivo box is running so slow, I think we are due for a change to sattelite. Some of the top channels have so much compression that I do not get the benefit of a 1080 HD display at my house.

Not only are you dropping channles but you are degrading the service I should get while watching the College Football National Championship. Great service.