Amazon

gave infomation you requested and you said it would come in a ck . i have not it either . so make a note to send as soon as possible . marsha wallace 110 kirby st. # B2 Tallulah la.

71282 and Marsha Wallace 110 Kirby ST. #B2 Tallulah La. 71282 phone # 318 341 5593 and send in check . 43 Refund

Dear Amazon customer service

The delivery driver pulled his truck 3-5 feet into my garden beds, crushing 2 plants and when he backed out he ended up dragging the boulders I have on the perimeter out half way into the driveway. I had to get my neighbor to help me move them back.

This occured at the beginning of my driveway where I have a turn around space and it has never happened before. The driver was very careless and he had to know he caused damage. I can provide pictues if necessary. As you can see by my account, I have frequent deliveries and there has never been an issue. this was very egregious.

My address is 517 south waterloo road, devon, pa, 19333. I have the packaging from the shipment. I don't know if this is what yu need to locate the driver but the identification on the…

Worst company ever. Supervisors don't know anything that they are doing I was just robbed of 50 dollars for a package that never showed and also they can't find my order.

One of my business vehicles broke down and I made a purchase with Amazon for the necessary part. Amazon allowed me to buy the part and I waited for the delivery date stated by them.

On the day of the delivery, the item never arrived, supper was contacted and they told me to wait 3 days. The days were waited and the item did not arrive. Support asked me to wait until the next day and their system stated the item was scheduled for delivery. The next day came and the item DID NOT ARRIVE!

For the fourth time, I contacted their support, but this time via phone. The representative told me the item was out of stock!

How can Amazon sell me something that is out of stock? At the same time, provide me a date with tracking for that item on their website ?

The time wasted was just unacceptable and…

Alfredo gonzalez jr from prison .. took my child didnt bring her home all night need to report him

I purchased an expensive electric knife sharpener. When I received the sharpener it was poorly packed with no packing foam. The knife sharpener I received looked used. I plugged it into power and it immediately began to emit smoke and a burning smell.

I immediately repacked it into the box I received it in and contacted Amazon by chat. I was issued with a return docket and was informed the $69 aud postage would be refunded as well as the purchase price when the received the item back.

A couple of weeks later Amazon contacted me and told me that the knife sharpener that they received back was not the one that they sent to me and refused any refund. The refused to send me pictures showing why they believed I sent back a different item.

They refuse to answer of me emails and I am $500 aud…

I have been waiting for an order for almost a month for compress desk cans. What is the issue on the delivery? I would really like to know..

I'm very sad about my experience. You can also listen to the calls. I was told to return the item!! Unfortunately I had two strands of COVID and pneumonia so I had a lovely agent who sent me a email saying to dispose. Hello

Hello,

I'm sorry to hear about the issues with your order #204-5099717-3118717. I've disabled the return requirement on the original item[s] now and you won't be recharged for your refund on this order.

On this occasion we do not require you to return the original. You're welcome to keep, donate or dispose of it - whichever option is most appropriate and convenient for you.

I've requested a refund of £69.90 to your Gift Card balance. When you use a gift card to pay for an item, we refund back to your gift card. This amount will be processed to your Gift Card balance…

So I ordered a postal heater and it was defective and wouldn’t turn on anymore after using it for a week. I did a replacement & it arrived, worked for 4 days and never came on again. I contacted Amazon to advise of the situation and request a return labels for the defective item.

I returned the second heater March 9,2023 and Amazon reps have verified they received it on March 13 however, when I asked when I can expect my refund I was told although they see it was received back I need to wait until April 24 and I should have my refund by then. What!!! Totally UNACCEPTABLE!

This is actually the second time Amazon has not wanted to my refund even though they received the item. Horrible customer service practices I’m no longer ordering from Amazon! It’s especially hard to speak with a human…

My bank account was charged for subscriptions I didn’t authorize for a year. I was issued a 11 month refund but the refund went back to my account that was closed. They money should have been sent back to Amazon.

I was then told that they cannot reissue another refund because they just reversed the transaction. This is unacceptable. I’ve been a customer of Amazon for years and I shouldn’t have to go through this. I have spoken to 2 different people who told me different things.

I even spoke with a supposed to supervisor who said he couldn’t help me. This is unacceptable. I’m going to cancel my account and let people know how Amazon conducts business with signing you up for free trails you didn’t ask for.

I have been charged on some printable gift cards which are invalid for use! I've tried to contact customer service several times and nothing was done to solve the problem. I've send a letter to the Corporation Headquarters and it was returned to my address sealed just as I've sent.

Customer service is a joke!!! :(

I am member of the Board of Directors at Oceanview Towers Apartment Complex at 2652 Cropsey Ave Brooklyn NY 11214 . On March 21 2023, 2 male Amazon delivery personnel made a delivery to the building. These individuals made inappropriate comments of a sexual nature while in the elevator with a female Tennent from the building.

I would like to file an incident report with a supervisor involved with the delivery department servicing our address here in Brooklyn. These individuals are not to return to this location. I have video and photographs of the individuals along with the time and apartment number they made the delivery to from our in house security surveillance system. I would like to make a supervisor aware of the incident.

Please have someone contact me. Edwin D Thomas…

I'm a valuable prime member. I placed ordered on 3/16 for sixteen items in anticipation for the holy month of Ramadan. Most of these order items were eligible for prime shipping with an estimated delivery of 2-3 days.

However, some of my items are yet to be received, and some mark as delivered which I did not received. All packages shipped via UPS were delivered. Packages with delivery problems are with USPS. I called customer service for help with either replacement of items or refund since the packages are delay, and the postage service did not communicate clearly as to where and how to obtain my packages to no avail.

I'm disappointed with the Amazon customer service that I received tonight. At this point , I'm uncertain about my future as prime member with Amazon. Ramadan started…

I have been locked out of my amazon prime video account for over 6months. I have called up many times and requested for my account to be cancelled or unblocked. At the beginning I tried to log in as usual and saw there was a message saying that amazon suspected some unusual behaviour and has temporarily blocked my account.

Every time I called up I was told that a specialist will contact me within 24-48hrs via call or email.. nothing. It’s going in circles again and again and again. I just want to cancel my account BUT I NEED TO BE ABLE TO UNLOCK AND SIGN IN TO MY ACCOUNT TO DO THAT.

I’ve been charge every month as usual but not having access to anything I’m paying for. It’s not right! If they temporarily put an account on hold.. they shouldn’t be charging someone!

I returned an item but the original card card was stolen so my bank issued me a new one. Which after amazon keep sending me emails my bank rejected payment. My bank citizens which I plan to close after this is resolved disputed but citizens is stating to them the item isn’t returned but that’s not what I’m getting due to Items being returned Mack in January 2023. I’m getting run around and twin conflicting circle of a situation. Having emailed and called over 20 times continuously needing told this a billing and someone will call who has never over and over month aster month. I am going to have to take legal action which is the worst.

Someone give me a follow up ASAP I wish yo speak with someone in corporate that number that you all give to say corporate is actually a call center for…

Dear amazon, Last one month i am following up to my refund amount still I am not received my refund amount for cancellation order, still your customer service give me same answer only like a script, nearly one month completed, here after i am not waiting for my refund amount, we will meet legal in consumer court as per your terms and conditions....

Tamilselvan

The representative lady who took care for my case was really rule. I explained my situation is that i bought a defected item and as her instruction. I contact the manufacturer however the manufacturer told me that the I have to send it back to Amazon.

After that conversation I mentioned the same thing with the lady who name Dhanielle Joy C just told me she couldn’t do anything and she will hang up the phone. After I try many time to call other representative and they helped me to solve the problem.

This 1 star I just only give for Dhanielle Joy C, this was not nice when I still speaking and she hang the call in the middle, my conversation was really calm and polite, there wasn’t yelling or any impolite or not cooperating with the representative. I dont know if she had a bad day or that…

The representative lady who took care for my case was really rule. I explained my situation is that i bought a defected item and as her instruction. I contact the manufacturer however the manufacturer told me that the I have to send it back to Amazon.

After that conversation I mentioned the same thing with the lady who name Dhanielle Joy C just told me she couldn’t do anything and she will hang up the phone. After I try many time to call other representative and they helped me to solve the problem.

This 1 star I just only give for Dhanielle Joy C, this was not nice when I still speaking and she hang the call in the middle, my conversation was really calm and polite, there wasn’t yelling or any impolite or not cooperating with the representative. I dont know if she had a bad day or that…

Miafrel, a supposed customer service supervisor on chat for Amazon is rude and refuses to provide assistance. This person refuses to transfer me to another supervisor and continues to tell me that he is the highest point of contact and will not transfer me to anyone else or provide me with his associate number and that I just need to accept what he is saying.

Because Amazon decided to terminate and eliminate DPREVIEW, I will no longer purchase any and all camera equipment using my Amazon Prime account. Amazon could have closed down DPREVIEW and yet still maintained public access to the decade's long equipment reviews and forum histories.

I've been trying to get a refund from Amazon for 3 months and getting nothing but the run around they say they'll send a paper check and still haven't received a refund..call back a they say they don't issue paper checks but I have emails from them saying they do send paper checks ..no one know anything at the " customer service" it's a complete waste of time..I feel like Amazon is stealing from me $284.64

Order marked as fraudulent, credit card charged item not delivered been waiting since 11/13/22 for a refund.

com. We have been unable to add new products since December of last year. the help technicians have said they see the problem but state it is nit their department. The ticket gets closed and the issue stays. I would like for someone with a passion for keeping customers happy to contact me regarding this issue.

I have everything documented including case tickets. It is an unbelievable story with no ending.

I ordered a Vinyl repair kit to be delivered on Thursday March 16th. I got home from work and my package was not there I was told by a customer service rep to give it 24hrs it could be running behind even though it was marked delivered.

I did, I also had to cancel with one of my customers last minute because I was unable to to repair the product before she needed it that Saturday. I started a chat on Friday 24hrs later and was told give it another 24hrs.

I waited until Sunday when I called to see when I would be receiving my replacement product because I still needed it, they let me know that they will not be replacing or refunding me for the item I ordered and never received. I explained to them why would I lie about a $39 item??

I have spent 100's of dollars with Amazon and never been…

They put my account on hold three weeks ago because I started making purchases. I have sent them copies of my bank statements my card number, even the balance in my account. And yet I keep getting lied to every day that I call that someone will contact me I have sent them everything they’ve asked for and they still have my account on hold and cannot verify my information.

they repeatedly taking money out of my account and I cannot get it back because I can’t even speak to a human. You have to email everybody. Amazon is a joke anymore and once they have ur card number they take take take and scam you out of your own money.

No one has contacted me nor emailed me about this problem or even made an attempt to fix this! Only thing I haven’t given them is my blood or first born child!

99 when I contacted customer service they said there wasn't anything they could do they wanted me to send it back after all the pain this is for my daughter's Easter and then I called them again trying to find out anything and was told I could keep one again the next day I call and talk to a supervisor which that is a joke because I am a supervisor for customer service he can't do anything he don't know what to do I've been with you guys for at least two to three years and

I'm sick of getting a jerk around I wish you would do something and train them correctly

Employee gave bad information leading to me me not getting money back on a returned item So I now have no item andy money is gone .

Amazon took money out of my account for an item that had been returned ( UPS picked up and left receipt) recieved email they had received returned item. I woke up to 60 dollars being removed from my checking account. They made a mistake and took this amount out....I called , spoke with 3 representatives ( all in India) refund was issued but that would take 3- 7 business days which I could not afford to wait for. They offered a 5$ coupon for my trouble. I was shocked. This was money I needed NOW to live off of.

The next morning I asked to speak to a local supervisor...she said her name was SL she was extremely rude and refused to give her name.( she said she was in Georgia)

I spend an OBSCENE amount of money on amazon monthly.....if this company takes money that I personally need to live…

I bought a new gaming computer for my grandson for Christmas on 12/14/22 We bought and downloaded many games for him. On 3/12/23 his windows 12 would not start. I worked with Amazon tech for 2 hours to repair. Tech could not fix problem.

Spoke to customer service and a supervisor about returning for refund. I was told that if I send back computer that Amazon would put the restocking fee back on my debit card. I returned computer and when I called to get my restocking fee credited back to my debit card that their is nothing further they can do for me.

SO THEY FLAT OUT LIED TO ME SO THAT THEY COULD GET THE COMPUTER WITH ALL THE GAMES WE BOUGHT AND DOWNLOADED. VERY UNHAPPY PRIME MEMBER!!!!!

Amazon employees hatrassing me sending fraudulent emails , when I call they hang up

Jeff Bezo you are a theif. then enslave the American customer to deal with uneducated third world customer service supports. The Philippines and Costa Rica are the worst. They are hard to understand, can not understand the issue, nor think how to solve the issue, will not and no longer can transfer you to the United states supervisor, they make you repeat over and

over again, they put you on hold and transfer to another perspn who also can figure out anything, they hang up on you when it is clear they do not have an answer. There is no longer an email with five stars to review the service with a one star because Amazon.

Got rid of the ability for customer to review poor performance. Jeff Beso has enslaved Americans to run his business and given the American customer who grew company…

A lazy inconsiderate Amazon van driver made a U-turn in my front yard on Friday, March 17, 2023, at 1:17PM. I live at the dead end of 19802 Reading Rd. Lutz, Fl. I have an old garbage can upside down that marks my property line, your driver drove onto my property approximately twenty feet to avoid making a three point turn on the asphalt Cul-de-sac.

First time I've had this happen with such negligence and ignorance by a delivery driver from any company. Well today March 19, 2023, at 2:11PM, another or the same Amazon driver choose to make a U-turn in my front yard.

This is totally unbelievable that Amazon has hired a complete idiot to drive one of your company vehicles on the roads in America. No wonder insurance rates are raising at record levels. I hope this complaint will be resolved…

Refusing return made within 48hrs of delivery. The website says a return is possible but the representatives are stating that unfortunately the website has the wrong information. And basically left me no other option but to keep an item I can't use

iI ordered a medical device , a scooter for my injured wife who can not use 1 leg. Item was to arrive next day and never did. I call several time and wasted hours ,only to be lied to .

Your customer service reps told me every it will be here today , yes 1 rep gave me compensation money for my troubles but also misinformed me. I never was told the truth , I was given a refund by another agent who promised me I would get item the next day 3/19 /23 n if it did not arrive a replacement would be given .

I would suggest you listen to all phone calls to see how I was treated and misinformed.

Third world countries treat there loyal customers better. Amazon reps promised me something and now another agent tells me Sorry you got money back and that is it. T his is not acceptable this item and…

I returned a diagnostic scan tool I purchased using my debit card because the ad was misleading and did not actually work for my vehicle. I asked for a refund back to my debit card. They gave me a partial amazon credit for only $149 instead of $179 with zero explanation. I returned item in the same brand new unused condition that it came in. Tired of going back and forth with them about it I just finally gave up. I then tried to use my amazon credit to make a purchase. Shortly after that I received an email stating that an item I tried to purchase violated their terms and my entire Amazon credit balance of $149 is revoked and won't be refunded.

I didn't violate anything. From what i read online from others dealing with the same thing is amazon will revoke high gift card balances they…

Some Amazon drivers will park on our residential street for 10 - 15 minutes while delivering packages, with their music BLASTING!!!!! Drivers for UPS, Fedex and USPS don't do this, it's always Amazon drivers. We've called Amazon about this, neighbors have too.

Talking politely to the drivers only gets you a laugh or an angry look. Amazon "customer service" says that these drivers "actually work for other companies". Really? THEY WEAR AMAZON VESTS AND DRIVE AMAZON VEHICLES! When you point this out, you get told to "call the cops".

Why the heck should it be a CUSTOMER'S job to deal with inconsiderate Amazon drivers? Don't they have a local supervisor? When you call Amazon you talk with someone in India or the Philippines, you can't talk with the local people who actually have authority…

Str8 trash100%

As per my conversation discussion with 10 Customer services agents at Amazon the Two Fila- Items are Defected the Spray does not work and the website to contact the manufacturer is truly not helpful. FILA is a Brand name,and therefore I am not able to go any further to lodge the complaint.

This is the first time I can clearly document that Amazon is still liable for not complying with this type of defective item they willingly sell. When you call in to complain more than three times if a Supervisor RED Flags the call EVERY OTHER AGENT will hang up on you..

Yet Amazon made a sale and profit for Selling a defected item ...

I brought one of the items from Amazon - IDEALHOUSE Queen Platform Bed Frame with Storage and 4 Drawers on Feb 27th, 2023 (ORDER # 112-1894277-5785822).

We received the item in March's first week, and we noticed that one of the parts is missing and communicated with the Manufacturer, and they said we will send the parts, but we never received the parts. Instead of that, they started negotiating with us. Initiated the returned item and called amazon customer service on 03/08"

The order was placed with IDEALHOUSE Direct, a seller on our website. I've sent your inquiry about your order to the seller. You can view the email that was sent to IDEALHOUSE Direct in Your Account at the following link:

https://www.amazon.com/gp/communication-manager/outbox.html

Give sellers 48 hours to respond.…

I have ordered a new record on pre-order. It says that it will be shipped on a specific date. Two weeks later there are no shipping details about when it will be shipped. I called customer service and was told they don't have a date when this item will be in stock.

The record was released a long time ago so they should have it in stock. That happened with another order of mine last year and I was waiting more than 3 months until I was told to cancel my order because they would not get this in stock.

Again the record was pre-order. I have a feeling that again I am not going to receive my pre-order as now the item is not available to be ordered at all.

For years I have had no problem with my monthly subscribe and save delivery that has come to an address that USPS doesn't deliver to because it is a business without a mailbox. (We have a PO Box) The delivery came via UPS without issue.

Then about 3 months ago, in early 2023, the shipping service was changed by Amazon to USPS and my order became undeliverable and was sent back. I called customer service a total of 4 times on this same issue and each time wasn't given any explanation.

The order was "replaced" and after I told them it could not be delivered via USPS, they still did not facilitate proper shipper. I finally changed my delivery address to the US Postal Service address that receives packages via Amazon, which meant I had to pick up my deliveries there, instead of getting them…

I received a package yesterday with no packing material, in a box too small, with expensive printer paper shoved in the bottom of the box, a 100 count sleeve of DVDs in a broken container and a movie in a broken DVD case and just now discovered another item missing altogether. Amazon is definitely not the reputable company it once was.

I just want my refund I have been treated so unfair about everything drivers delivering my packages to neighbors me having to take theirs me not receiving my refunds for things I basically just lost out on having to file a police report because of the drivers just to receive refunds my groceries being damaged or missing I’m ready to go to news please fix this Asap!!!!!

I bought 2 security cameras which were delivered on March 14, 2023. Neither of them worked. I am 65, on oxygen, and have neuropathy which makes it difficult to get around. I live in disability and am alone. I have been a great customer of Amazon for years.

First the 2 day delivery went away that I paid for. 99 to return the defective security cameras since I don't have a printer to print a label. I spoke to the supposed supervisor As dam. He told me that the rules have changed and even though the camera didn't work, I still had to pay for return pickup if I couldn't print a label.

He was so smug and acted like he could care less about how long I had been a customer and how much money I had spent with them. I told him that I would never purchase anything from them again and he still acted…

I called customer service about placing an order and paying for expedited delivery, I placed the order on march 12 to have for march 15 , I was assured my order would be here on the 15 , now I received information that it would not be here until march 20 which is absolutely unacceptable, this is not the first time this has happened but needs to stop!

What am I to do other than to stop using Amazon!! This is unfair for us customers.

They have the worst customer service, my order cancelled because of the seller don’t have the item, and the money didn’t refund till now Also they disabled COD delivery to can steal money easily

I ordered jaiib books for my banking exam on 3 mar 24, but seller sent me kids fun book ...kindly help....i lost my valuable time and money got stuck...no one is helping....I'm attaching the details plz find the attachment....kindly help.....srikanth ,mob no - +91 7071820877, mail - choudary_srikanth@yahoo.com

In interim of doing ph. my Amazon accnt. orders portion of my app. ended up showing “no orders”, & having no past orders also. I had a couple orders on way & was not able to access locker hub in lobby of my bldg.

In contacting Amazon, was informed my address ,apt. bldg. even tho I informed 3 different cust. service personnel that I am standing in my apt. , looking out my window onto said st. @ stated zip code. Just frustrating while trying to unravel the issue at hand!

having to repeat my situation over 2hrs. most were pleasant, until you get one who is making some kind of statement of how it’s going to play out & hangs up on you after all your effort,time & hope of getting your accnt back on track.

, 6+ calls, speaking to over 15 personnel , another Hangup…one which I had spoken up…

Security guard was being very disrespectful and unprofessional, they have metal detectors that is going off for no reason someone needs to investigate the issue.

I ordered an item on Amazon their delivery said it was delivered took a picture of the wrong house. I called to talk to customer service they said there is nothing they can do and no refund will be issued it said it was delivered it doesn't matter if I send them a picture of my home. Then the manager Hund up on me. Then I did an online chat and received the same response. No previous messages Messaging Assistant | Customer Service Hi! It's Amazon's messaging assistant again.

Lash Therapy Australia Eyelash Growth Serum Is this what you need help with? 10:15 AM Yes, that’s it 10:15 AM Messaging Assistant | Customer Service Looks like this item was delivered on Saturday, Mar 11. Could you confirm what went wrong, so I can help? 10:15 AM Entire order is missing 10:15 AM Messaging Assistant |…