Amazon

order number : 403-9465884-4628313

As per the complaint i filed there should be 3 items to be delivered. Only 1 item i received which is Apple Magic Keyboard i didnt receive delivery of 2 Numbers MSI 27 INCH monitors. I have asked the customer care person to check about this . However he mentioned there is a team working for this and he sent this to escalation team for complaint. The escalation team took 4 hours and confirmed all the items in the order are received. However i didnt received any. I filed a complaint to the seller of the monitors who sold me the items . He confirmed that the issue is from amazon delivery end and refunded the full amount of both the monitors. When i called back amazon to inform about this and sue them they said its not possible about this. This is a biggest…

I was hung up on today by Rick a person who identified himself as a Amazon customer service supervisor. I received order #112-8634033-4976218 Power Stop Rear S4764 Pair of High-Temp Red Powder Coated Calipers on April 14,2023. While at the Brake shop I was advised by the manager of the shop that the calipers were missing these very important washers that lock the calipers onto the brake rotors.

I had to find and purchase these washers and pay to Uber to the parts store to purchase them. I have never been treated so rude as I was tonight by this Supervisor Rick. Needless to say I am a very disappointed prime customer .

I spent 45 minutes on the phone with your csr department where she couldn't see I was already charged for an item that was cancelled due to damaged package and cancelled item claiming I never paid for the item which I did. Its frustrating when you spend the amount of money I do with your company.

Past times Ive had problems the reps were rude and I had to call back or was put on hold for 45 minutes because tbey didnt want to deal with me so I was put on "ignore". She clearly did not understand english well and kept saying I didnt pay when she didnt even search for the information. minutes. Very frustrating.

Never had problems with Amazon like I have recently. Its impossible to find anywhere on your website how to deal with complaints. Very frustrated! 3816

Simple order was supposed to be here on 4/13, then 3/15, then changed carriers to make it 3/20. " That would make it the 21st or 22nd. I understand things happen. What I would appreciate is some acknowledgement of inconvenience and an attitude of trying to fix the problem.

) when, if i reordered today, I would receive the items on the 19th. Very frustrating! ( first time I have ever been dissatisfied with Amazon customer service) Kevin Packard

1. Purchased Kindle Paperwhite on 11/24/2022. Order # 114-0550377-2257066 2. Item failed early March 2023, contacted customer support and explained problem and symptoms and was advised to return item. Told customer support agent that I was in Florida for a month and would return item when back in Michigan in early April. 3.

Day after returning home to Michigan, 4/1/2023, sent item back to Amazon using UPS shipping label PROVIDED BY AMAZON BY EMAIL LINK sent to me by customer. support. 4. Nothing heard by 4/16 2023 concerning my returned Kindle Paperwhite, so called customer service and explained situation to Agent Jason. 5.

) so my Kindle had been deactivated and I would not have been…

All too often, I have been let down by Amazon and its inability to keep its shipping promises. Time after time, I have ordered objects with a posted shipping date, fully expecting to receive the item on that date, only to get a notice saying, sorry, it's running late, but it is on the way.

In several cases, I needed the item before leaving to go out of town, only to be forced to buy it at a local store so I could leave town as planned. In one case, I paid extra for expedited shipping, only to be told the item would arrive on the day I would have received it if I didn't pay for expedited shipping.

To make matters worse, the customer service representative insisted that I wasn't entitled to a refund of the expedited shipping fee. After going round and round with him, I finally got fed up…

I'm highly upset with the service of delivery and representative that assisted me in the process. Sadly I spoke to about 6 reps about my package not getting to me by promised date. I was surprised one of the reps brushed me off the email chat and closed out the chat. That was so unprofessional.

Secondly getting promised a day and time for my package and nothing was delivered to me. This is bad for business and going to im about to start looking into a competitor that can treat me like an asset to their company and a person.

With this experience I will never refer anyone to you guys ever again.

hi my name is richard matte i requested a refund for the item i bought from amazon a hisense 50A7gvULTRA HD VIDAA SMARTTV BUT I RECEIVED DAMAGE SO I SENT IT BACK FOR A REFUND IT S BEEN 30 DAYS I HAVE BEING WAITING FOR MY REFUND MY ORDER NUMBER IS 701-5894222-2237823 SO THIS IS WHY I AM FILLING A COMPLAINT SO PLEASE RESPOND TO THIS LETTER REGARDS ...RICHARD MATTE

Amazon nor the seller will honor their Customer Service Agreements. High Ticket Item that they both refuse to Acknowledge Terrible Customer service on both ends.

I have 6 charges on my company Am Ex that I did not purchase. 00. The card is for business only, and this cause's a huge problem for me. I believe it was hacked and I need to have those charges taken off.

I never used this card on the 13th. Its the AmEx that ends in 1113 Please let me know what needs to be done.

Two defective scooters in a row, both returned, the latest one has been caught in limbo. " Bullshit - UPS proved it returned it to the exact address Anaxon shipped from. I am partially disabled, fixed income, need this credit to order another scooter.

They already ripped ke off of $1500 in digital purchases on my last account because they failed to change my phone number and supposedly couldn't recover my account. Scandalous jerks that out clients on shit lists.

I am outraged by the negative experience I had yesterday with the employee who drives the Amazon car. He stopped at my spot and I kindly asked to get into the spot because it was raining a lot, so he ignored it and looked at me with disdain and walked into the building for the delivery.

Not satisfied he went back to the car and got around 8 to 10 more packages, looked at me again with contempt and went back to the building. I was waiting for about 30 minutes for him to come back and tease me again.

and if he parked (the 30-minute space was free for him to park) because he preferred to stop far away, walk in the rain and tease me. A man I've never seen in my life. He doesn't resent me as I've never seen him.

this fact occurred on 04/12/23 and the license plate of the car was; QGH H 89.…

It is impossible to reconcile what the charges are per item and what shows on your credit card statement. The amounts are different .

We at The MFA / GWU, 2150 Pennsylvania Ave. NW, Wash. DC 20037 was visited by an Amazon delivery person on Wednesday, April 12th just after 3pm. He entered our lobby requesting to deliver packages, inquired on our delivery procedures and our Security staff informed him that he would have to deliver directly to all destinations.

He proceeded to use our elevators to the first floor and left all packages. Picture attached

I’ve been getting packages from Amazon for ten years you had a driver come to my door or he claims he did why did he not throw my package over the fence like they have done for at least ten years it’s ridiculous! You should give your drivers IQ test

This company has gone .. They dont stand behind their name, they dont protect customers from fraudulant items being sold and when you try to return it they run you in circles.

I've placed 3 orders recently and it's been hell the first was for about 300 worth of stuff that was never delivered despite saying it was but the otc I was supposed to give the delivery person was never given I took the day off to be home to recieve that package. Reported this to Amazon and they made me wait a month to get my money back and only after filing a police report.

I have 360 Camera surveillance and no one showed that day . 2nd order was for a 40 $ uv flashlight that was delivered and a pic was uploaded unlike the 1st order it said delivered to porch and there it was 1st order no pic and it said delivered to "a safe place" .

2nd order was wrong flashlight that cost less than half of what I paid . 3rd order was a 2 day prime item was supposed to arrive Friday then it changed to…

I requested to return my Amazon order 112-8776296-3855446. Amazon sent a return label, and I shipped the package off on 01/04/2023. UPS delivered the package back to the Amazon facility on 01/06/2023. For the last 3 months I have been arguing back and forth with Amazon about refunding me for the item.

I returned the item and they keep refusing to refund me, saying that they did not receive the item and that their facility did not “process” the return.

However I have proof that UPS did ship the item back to them, and I also have the tracking number that shows the item was sent back to the right location. The amazon return UPS tracking number is: 1ZR9Y1900323804171 I also have screenshots and proof of Amazon saying that they did receive the item, however they still aren't going to refund…

My name is Robert Bello I bought a Amazon gift card 50.00 on 4/8/23 I sent it my wife so she could use it for food the money wasn't there I called customer service they said I have to wait for 24 hours so the money will be there it wasn't there in 24 hours I called back on 4/10/23 I spoke to customer service again they asked for my name and phone number they supervisor will call in a hour supervisor never called me this is why I'm contacting corporate I need my 50 dollars back in my Amazon gift card.. I'm calliing customer service service back today date 4/11/23 to see what they have to tell me today regarding my money..... My name is Robert Bello

Please tell something regarding this situation

BEWARE OF AMAZON STEALING YOUR MONEY!! Amazon will not replace any items or refund any purchases even when their customer service representative admits that the package was NOT delivered and was marked delivered incorrectly! And after they tell you that it's your loss they literally hang up in your face smh I have been a prime member for many years UNTIL NOW!

Not only did I cancel prime but also audible because the interaction I just experienced was disgusting and inappropriate!! Im pretty sure the majority of prime members have had atleast one package not show up, or had it delivered to the wrong address, and now Amazon will not correct their, or their drivers mistake, they will tell you it says delivered and that's too bad for you!!!

Even when the driver coincidentally forgets to take…

I am being billed for things I've never ordered from you...I do not have an Amazon account and don't want one..I want my money back and whoever stay away from my money..

If you have a problem relating to an order, Amazon customer service is okay. But if you have some general complaints about how the company operates or issues unrelated to an order, there is no mechanism to provide feedback. No wonder problems go unresolved for years.

I have spent 3 hours today trying to get information regarding DVDs playable in Canada. I kept being connected to Amazon. com. People who could not understand my English finally told me that they could not help with Canadian problems.

Then my password was rejected, and an attempt to create a new one has kept going around in circles

Did not like the way my package was delivered on for 823. Did not bring it to the steps left it in the world walkway.

I received an order from Amazon today. One item was concealer. They sent the wrong shade. I called customer service THREE TIMES, tried to straighten out the problem — impossible with CSAs who don’t speak English well — and still no resolution.

They kept wanting to verify my account, when I had already done this, via text. Kept saying they couldn’t verify my account.

Finally had enough of their nonsense and told them I would just return and buy elsewhere. 99 to return via UPS, which is most convenient for me. As a Prime member, I should NEVER pay to return an item, ESPECIALLY WHEN AMAZON SENT THE WRONG ITEM! Just infuriating!

My husband tried to return 3 items back to Amazon return desk at Kohls, thurs 2:40 pm 4/7/23, 9312 NE 5th Ave Vancouver, WA 98665 (360) 546-3369. She could but refused! What the hell kind of people do you have working at the return desks that they think embarrassing a 60 year old, in front of a full line is any kind of customer service.

Just read the font idiots! This is in no way done and will be going to corporate not that I think they give a crap. My husband says I should cancel my prime membership and deal with Walmart. Extremely unhappy with what went down and I plan to dig a little and see if there are others. Unsatisified Amazon customer! Laura Fischer

I made an Amazon purchase last week for some items for a business presentation. Amazon allowed me to purchase the items, confirm the payments, and schedule the shipment for a specific time and date. I waited for the delivery date specified in Amazon's confirmation email.

The item did not arrive on the day of delivery, and the shipment date was changed to a completely different date and time. Furious, I immediately contacted Amazon Supervisers, who told me that by paying more money for an expedited one-day shipping agreement, they would fix the problem and allow me to receive my items on April 4th without having to wait 3 days.

Clearly, 3 days is not one day expedited shipping. As a result, I immediately suspected that this was a scam. Despite the fact that I waited for days, the items…

Just have not gotten any substantial reason as to why a refund has not been issued to a phone that was returned just to say the item was missing but I have attached receipt after receipt of tracking information saying item was returned per your instructions. Not everyone has 542.00 dollars to throw away with the excuse of we didn't get it when receipts say that you did. Would really appreciate that this issue be resolved in the way that you as Amazon should be doing for a customer of many years.

My package arrived late (birthday decor for my sons birthday) I was told I could keep the package and I would be issued a refund. No refund. So I contact them again, I’m told I need to ship it off, they offer to send a pick up service. Ok.

I get an email, my refund is almost $10 less than what I paid. I contact them again. Why? I’m told the pick up service costs. Okay I don’t want that then obviously. I’m told the service would be cancelled.

I come home to a paper saying there was a failed pickup. So I contact someone ELSE, they say I won’t be charged and they’ll send a QR code for my package to my email. Ok. Guess what?? NO EMAIL.

So I talk to someone ELSE, they send it right away and issue a $5 credit and say it will be applied at checkout. So I buy something and guess what?? No $5…

There suppose to refund me back my $107.63 and now there refusing to.

I use a prime account with my sister and partner. I have been having nothing but issues for the past few months. I ordered a cat tree that was in stock when i ordered. it was expected to be here 5-7days from the ordering date.

On day 6 they changed the product to be out of stock and then updated the delivery to "we'll let you know when a delivery date is estimated" When i contacted customer service the "specialist" was rude with me. I asked if the only option would be to cancel the order because all she said to me is "they dont have it at your nearest fulfillment center" (and the product itself says no more sold through amazon and

its through third parties so my actual product i ordered that was sold by amazon was not available). She replied with "yes". Unhelpful and rude. I usually dont…

I brought a tread from Amazon and that thing was a death trap. I was electrocuted from the arm rest because my hand was sweating from my jog. Apparently the little circuit they installed inside the metal armrest for your IPad stand is a disguise death trap.

I decided since I struggled to set it up I wouldn't return it, I unscrewed the armrest to disconnect the iPad circuit cause I didn't want to get electrocuted to my death by accident. $$ because it decided to completely ruin the circuit of my wall outlet in my house.

Now my fridge, microwave, TV, oven and worst phone charges are null. Nothing works. I am in shock to have to know that such device can actually be sold to customers. Surely I'm not the only one who complained that they got electric shock by this treadmill.

Or had their…

We ordered a Ninja Coffeepot Model #CFP301, we love it and decided to get one for our camper. 00 higher, but we had some rewards money so I used that. Got the 2nd coffeepot today. Not the same one. The new one is Model #CFP451-CO.

No coffee scoop and no separate dispenser for hot water. We checked the model number, a bar code sticker covered the model number. Looked like it was done on purpose to hide model number. 99. 00 less and tried to cover up the model number.

We very disappointed in Amazon service.

where is this order at i want to know now get it off of the delay now i'm not waiting any more i'm pissed and very mad about this being 4 days late right now i have wasted a week now waiting on this so get this order here now i'm telling u not asking anymore this is bs and i'm done with amazon shipping if they can't do better then this

i'm so pissed off right now because this isn't here yet 4 days late now

return of order #112-9742347-4310662 Hi! I got email that Amazon got another item. But it's not true!!!! It's your mistake!

The DHL delivery man checked that all box with with dishwasher before he took it!!! Please make double check !!! I talked 5 min ago with the DHL delivary man that took it and he said that he send the correct item!

So it's something happened in your place !!! That's not ok!!! I WANT ANSWERS! I have also camera in my house. So I can send to u video that the delivery man took the correct item!!!

i have an order that's about 3 day's late it should of been here Monday now it's Wednesday and still don't have ,y order yet i have called and chatted with amazon and still it's here yet I'm not happy about this at all and I'm tired waiting for it to show the date has been changed 3 times now

Tracking ID: TBA306053917908

for the order that's late 3 day's now going on 4 tomorrow

The weather in Winnipeg, Manitoba is quite dire today as we are experiencing a snow storm. The roads are not in great shape. I was returning home from an errand, and an Amazon driver failed to stop at a stop sign and crossed in front of my car, almost causing me to t-bone the Amazon van.

This kind of reckless behaviour doesn't belong in our neighborhood. I turned around to track his van to get his license plate. Please follow up with this driver. License# CKM 570. Incident occurred on Aldgate Ave at 2:10 pm on April 5th.

They took 5 minutes to respond to a simple question. Their answers were only copy-pasted generic messages. Other than that their vocabulary ranged from Yes or No and that's it. I don't know where Amazon finds these customer service agents, but they need some training.

since 22nd Feb i am ordering a item the support misleading and saying this stuck in fulfillment center and cancel it and reorder it since my cancelled history you can check cancelled history after that today one support told me to cancel but I refused to cancel it after that without my permission they cancelled my item now already more than 1 ND half month i am waiting and now also didn't get chance to buy a product

I waited all day for my order and not once did the Amazon truck pull up to my house too drop my stuff. I contacted them and told them it's saying it's been delivered but nobody ever came. They told me for the next 3 days that on April 3rd if it still hasn't arrived that they would refund it.

So I got them up on the 3rd and they tell me that they denied my refund because the delivery man told them he delivered it. And then said I need too find a better place for my packages to go. Better then my house?

I'm so upset I'm a loyal customer and don't deserve this

I’m lost 3 packages that show its was delivered on March 31 and I never received the package. I complained to the Amazon they couldn’t replace or refund my order. This is ridiculous it’s was my hard earn money that went down the drain for no reason

Hey I’m contacting your company because you have a driver by the name of kantrale Clark who works for an independent company inside your warehouse. He has been driving under a fake license. His license is suspended in Illinois I don’t how he got a drivers license down there but it’s illegal.

I don’t want your company to get in trouble and he steals packages. The ones he can’t deliver. I be on the phone with him while he does it our the truck n throws the box or package in the garbage once he see what it is and see if he wants to keep it or not

I called your service dept. just a little while ago. I could barely understand the woman who answered the phone but the worst part was she had a crying baby through our whole conversation making it very difficult to hear her.

I had to finally hang up and start the whole process over. The second lady was wonderful.

Hours wasted with no resolution. After hours wasted on chat and on calls, I had to have my dad dispute the charge to his card. All of this over a $150 gift card. What a waste of everyone's time.

My dad ordered 3 giftcards as a Christmas Gift for my daughters and I. He gave me a heads up that they were on the way. I received a package a day or two later with three little boxes. Two of them had gift cards in them and one was empty. Problem #1. I contacted Amazon customer service and they actually resolved that issue pretty quickly by sending a replacement. Great. Fast forward a couple of months. I've used up my replacement gift card, one of my daughters used hers up with no problem and then my other daughter went to load hers onto her account. ERROR. Uh oh, why in the world isn't it working…

Ordered a Brother printer and toner from Amazon online store and returned it I have called customer service at least 20 times with no results, contact BBB but they cannot force Amazon to return my money. Amazon has its products back but has lied about the processing of my purchases and refund status.

It shows they gave it but have not actually issued my refund, which is a fraud. I have receipts from UPS showing they got the purchased items back but these crooks are keeping my money. The customer service people are off-shore and feel they can do anything they want.

I have filed with the attorney general office, and the FTC, because these government agencies do take action when consumers get scam by stores like this and no one takes my hard earn money get away with it.

Complaint against a prime delivery driver, the number on him van number is 45 . west I was exiting off Northside Boulevard in Nampa Idaho. I called Amazon prime customer service number only to be hung up on three times after I explain to them what had happened .

So I reported to law enforcement. He did a improper lane change and never put on his blinker. Just drifted into my lane twice.

Second time I almost rear ended him because he was that close to the front of my bumper.

I have been trying to get technical support from Amazon for the better part of the morning. All I can get are chat bots, who don't understand the problem at all. I finally got through to what I thought was a human being, and the upshot was that I was transferred to something called "just answer," where they would deal with my question if I signed up with their service for $55.

I have ordered quite a few things from Amazon over the last 15 or so years. If I can find any alternative at all, I will never buy anything from them again.

I placed over 2,000$ worth of orders through Amazon for home office equipment in a week. I received all packages upon schedule except the HP Laser Jet Pro all in 1 printer. Upon investigation, conclusion was theft.

However if the package would have updated me upon delivery/tracking and been delivered on time I would have been home to collect the package. Amazon first directed me to contact the original seller ECommercebusinessprime who attempted to refund the product 4 times.

However Amazon CS blocked the refund and informed me to file a police report and provide them with the case number. So like directed I went to Hunt County Sheriff's office to file the report. I have provided all documentation asked of me and have cooperated to the full extent that has been asked of me.

I have been…

BE AWARE!!! I have been a long time user of Amazon- but I am pissed! They have charged my card for an item I canceled due to super late delivery, which ruined our Christmas, THEN continue to charge me. I call they refund my card telling me it is a glitch in the system, and a couple months later I am charged again:( I have called customer service 7 times now (30 minute minimum time each call) and

have been charged for 50+ days of interest on my credit card, over $100 at this point. On-line chats... I have tried twice and they are useless! All customer service does is say "sorry for the inconvenience", while they continue to screw me over and not care.

They will also not give me any email or physically mailing address. DOES NOT CARE ABOUT LOYAL OR LONG TIME CUSTOMERS!!

Verification process us a joke and your customer service people are deaf or dumb sorry but it shouldn't take 35 minutes to verify my account. I have on numerous times tried updating phone number with you to receive codes but never works.

I have had 3 times I have not received my refunds and no one seems to make it right. I am tempted to do away with Amazon it's a joke trying to communicate with customer service