Amazon

I made an order three times and they stopped my account and i missed the promotion and also currency exchange will be more higher than before so i need an investigation in my case below is the mail i made the order twice from Karimahmedhassan93@gmail.com And today it costs me 831 euros so why i have to appeal this differrence For contacting me

Lately my packages have been saying delivered and a delivery attempt is never being made. I work from home so Im always home and looking out for my packages. Recently an order stated the delivery was attempted and it wasnt and 72 hours later it still never arrived.

Amazon delivery has been declining rapidly and I lose out on business and money when your delivery drivers steal my packages and mark them as delivered or delivery attempted. Amazon use to be convienent and now its a complete hassle and inconvenience.

I do not plan on shopping with amnazon ever again but this needed to be addressed. From drivers stealing packages, to putting packages in the mail box and not following delivery instructions, to documenting false delivery attempts. Its sad and ridiculous and the quality amazon…

I have had SEVERAL occasions when my Amazon packages have not been delivered as stated by the driver. I have included SPECIFIC instructions for delivery. The apartment community has a binding contract with Amazon which enables the drivers to receive a FOB from the office which allows the driver into the secure buildings in order to deliver the packages safely and securely to the correct address. The drivers are ignoring this procedure, and Amazon is refusing to either redeliver the "missing' items and/or refund my money.

I have called for days and days and taken the appropriate measures only to be told Amazon is utilizing their Risk Management Clause which as a consumer we agree to when utilizing Amazon.

I have now been told SEVERAL times that Amazon is not responsible for the items once…

I received notice that it appeared as if someone was trying to access my account so it was locked. I had to call the 1-800 customer service number which I did. After discussing the issue I received a "case" that indicated I did not have a "Seller" account associated to the email account.

Of course I don't - I am a buyer and never asked about a seller account. So I called again and explained the issue. Was advised they would correct that and make sure to get it updated. WHAT?? I called AGAIN.

I spoke to a very nice rep who told me they just used the wrong form, but he would make sure they get that straightened out and I should hear back in 24-48 hours. After no response in about 36 hours I called again to check.

They were not sure, but submitted my request again. good grief. Started a…

I am consistantly having things ordered using Prime that are sold and shipped via Amazon come up missing or delayed. I placed an order Wednesday 05/10/23 that was supposed to arrive 5/12/23 and never received my package. The status kept being in limbo (changing from delayed, to on its way) and this is an ongoing problem with packages shipping from Edgewood, MD's hub.

I had an event to attend and ordered in enough time for it to get to me and once again it never arrived to me. I called customer service 05/11/23 and the rep rushed me off of the phone.

I have quite a big complaint about my deliveries recently first one being my trailer hitch receiver that was apparently damaged in shipping and I have to now apparently wait until you receive it back on return before I can even get refunded and order another one I did not receive my steering wheel cover as you stated it was up for delivery which apparently was not my package with my car door handle trim came without the door handle trim so

now I'm waiting for on a package from the seller that it doesn't show up on my list so I cannot track it and I have no clue where it is my USB package didn't show up at all said it was lost waiting on a refund for that the package that contained my gear shift on went out and was on delivery for weeks before you let me know that the gear knob is not…

***PLEASE READ MY EXPERIENCE WITH YOUR CUSTOMER SERVICE TEAM. THIS WAS BY FAR THE WORST EXPERIENCE IVE EVER HAD AND IT WAS SO FRUSTRATING BEING ON THIS CHAT FOR ABOUT 3+ HOURS WITHOUT A SOLUTION WITH THEM

McGraw-Hill Education Firefighter Exams, Third Edition Is this what you need help with? 5:59 PM Yes, that’s it 5:59 PM Messaging Assistant | Customer Service Looks like this item was delivered on Friday, May 12. How can I help with this? 5:59 PM Didn't get it 5:59 PM Messaging Assistant | Customer Service Since your order is from an Amazon seller who handles their own shipping, your first step is to connect to the Seller Messaging Assistant. The Seller Messaging Assistant can quickly find a solution, or connect you to the seller if needed. 5:59 PM Never mind, I'm all set 6:00 PM…

I have called Amazon customer service at least fifteen times in the last six months about the same thing: drivers who will not follow delivery instructions. I live in a neighborhood/city where theft is rampant. In a three week period last november, I had seven packages stolen from my front porch in a two week period; all of these packages were left in plain sight of the street.

I know that if I report too many packages stolen that Amazon will cancel my account. As such I have made every effort to have packages placed out of sight from the street. ” And customer service is absolutely worthless!!!

If Amazon had a competitor, I would switch over in a second!!! I have decided that my only recourse is to let my packages be stolen until Amazon gets sick of replacing them and cancels my account…

Horrible customer service was hung up on twice did not receive package will not replace or

hi, my name is letitia willis i ordered some soushon houseshoes 9in a half to 10 in a half order#111-3516592-7807427 supposed to arrive may 12, 2023. com. then you said someone signed into my account at close to 6:30. may 10th you claimed my payment was declined.

com would you please give me my houseshoes at 8416 S Paxton#1 Chicago ,Illinois 60617 letitia a willis

Not delivered as promised. I called their "customer service dept" and was lied to about delivery twice. Their customer service dept is not given the tools to do their job and it shows in their service. I am leave town and waiting for this delivery has set me hours behind otherwise I'd have time to go into more detail about their poor service. ITS REALLY BAD!!!!!

Ordered a large chicken coop which came with missing parts. Contacted Amazon and wasn't given the option to get the missing parts. Was told I wouldn't get a refund until returned. It's a large item that was delivered and was told it would be picked up today for return. Didn't happen.

Have another ordered and not refunded yet for this one. Who knows when it will get picked up and I'm expected to wait for my money.

Ordering items from that they say will be here at a certain date and out for delivery but actually never shipped and no way to cancel. This is deceptive business practices complain to your attorney general office use alternative vendor we’ve had great luck with Walmart plus you can return even third party items try that with Amazon they’re failing and don’t know it

Amazon Has Done Terrible Things To Me.

I have been an Amazon Prime Member for 12 years now. At the beginning their customer service was excellent and I even got their credit card. This past year they have become a nightmare to deal with & have stolen money from me & permanently banned me from writing reviews because of "suspicious activity" on my account. Let me be clear, I have left maybe 3-4 reviews the entire 12 years I've had my account, & I only reviewed something if it was a terrible product & I tried to save others from buying it.

Furthermore, I ordered a Razer Monitor a few months ago, & the package was ripped open when it arrived. I tested the monitor & it was not the model I ordered, so I sent it back. Shortly after I received an email stating that I was not getting a refund &…

I write this because of my abject disappointment in the misrepresentations of delivery dates. Ninety percent of the time I buy from amazon based on the delivery date, but sadly I can almost bet my order will not be delivered on that date.

I feel this delivery issue is getting worse. It has reached a point where I am beginning to look elsewhere and question why I should remain a Prime member. Whatever efforts are being employed to resolve this are failing in my eyes.

I would suggest you terminate wishful thinking delivery dates and face the current reality of likely delivery dates.

When using an amazon business account, business customers should receive an actual paid invoice or paid receipt rather than a "final details of order #xxxxxxx" page which is not a business document or acceptable to government entities regardless of how they pay. Business to Business customers should receive a legitimate paid invoice/receipt.

What can I say? DO. NOT. DO. ANY. BUSINESS. WITH. REGIONAL. EVER. You will regret it. Sad to say, but it is the honest to goodness truth. I would not steer you wrong. I went into a partnership with Regional under the misguided belief that Regional was like their partnering company, Amazon, but they are NOT alike at ALL. ).

Just do not do business with Regional Express. They are not worth your time or money to do business with this company. I would really look to another delivery service provider before I even have to think about trying to do business with Regional.

They could be the only delivery service provider company out there and I still would NOT work with them. Never. Ever. Again. Nope. No way. Lesson learned. Goodbye, Regional.

Amazon Customer Service,

I am writing to express my disappointment and frustration with the poor delivery service provided by your delivery drivers. Despite providing clear delivery instructions, such as leaving packages inside the gate of my property, your drivers consistently ignore these instructions and leave packages outside where they are vulnerable to theft. As a result, I have had several packages stolen in the past few months, which has caused me significant inconvenience and financial loss.

I have tried to address this issue by contacting your customer service team, but unfortunately, the problem persists. This has left me with no other option but to consider using Amazon less frequently as I can no longer rely on the delivery service provided.

I understand that you have a…

I was promised merchandise delivery by 5/5 but got a random email stating it would be here on Saturday—completely after the fact and no longer necessary. Amazon Prime is POINTLESS.

I called customer service and they assured it would arrive that day and it did not. I even ask for a refund and they said I’d have to wait til I got the package. The lady wouldn’t let me talk to. Supervisor.

Now the package might not get here til the next day late which will make it over 20hrs late. I’ve spent close to 2k in the last couple months including using Amazon as a registry and I’m seriously considering canceling everything jusy by the way I’ve been treated.

Miss Nathaly R. an employee with Amazon, did not help in the slightest when I contacted customer service chat on my Prime account. I paid $30 for a BROWN satin shirt and received ORANGE. Only to be told if I got a replacement, I would receive the SAME WRONG color again and that there is NO way to change it without having to wait until they receive the WRONG item they sent me, BACK to them and

then I can receive a refund and change the item. I was told there is NO way to contact the seller and that there is no way to change my order for my replacement even after I received the wrong order due to Amazon.

Didn't offer a refund and didn't give me a way to replace the item with a different color after they lied and sent me the entirely wrong color of shirt. Offered no help at all. I spend…

This s ,the second time I have ask you to ask your drivers not to park in front of my house 6:45 pm delivered at 4728 crenshaw , me my self live at 4725 crenshaw Thank you, Sophia Asberry May 4,2023

I was transferred to 11 different customer service reps before I finally was frustrated and hung up. I have one question no one was able to answer it. I don’t know if they think they’re funny or just completely incompetent the worst I will never buy anything from Amazon again I would be fired at my job if I acted the way they did Absolutely, horrible inadequate, uneducated, and ignorant beyond compare

Try to order prime. CAN'T !!!!

I purchased a boy's bath robe in January 2023 from Amazon for $42. I used Amazon because I have trusted their transactions. On April 17, 2023, I was notified by email that the robe was a safety hazard and needed to be destroyed immediately.

While there were specific instructions to shred the robe (horizontally and vertically cut) and to take photos, I told my daughter to stop using it due to safety of fire. I told her that I would get it, but she threw it away so my grandson would not use it.

I have contacted Amazon twice, as well as the company Bagno Milano to ask for my refund and neither will comply. I did not purchase this pricey bathrobe from Bagno Milano, I purchased from Amazon. In my humble opinion, Amazon should stand behind the items that they sell and reimburse the money. While…

I made a few orders from Amazon DE, on the day of the delivery they are saying the delivery is on hold with no explanations. I had to cancel my last 4 orders and my membership and they didn't even care not even an apology.

they CS refused to assist me since I am not speaking German, they should be ashamed. they know how to take your money but dont care about service and delivering the order. they should be ashamed. worst service ever!

,on 28th,but the phone is not working properly, so I raise concern and first inspection took place.. Still the problem remains and 2nd inspection appointment was today.... Instead of inspecting they gave me a call took the job pin and posted a mail PHONE INSPECTION COMPLETE....

this is a case of fraud, and cheating and I want to return and refund... Plz help

I ordered a car fridge from Amazon as it was on sale however the day it was supposed to be delivered I found out they had not even shipped yet even though they marked it as shipped. The day after it did not arrive.

I contacted Amazon and was told I had to wait three days in order for it to be considered and not arriving then they would refund my money.

However when I purchased the item it was a $90 off sale which is why I bought the item. The item is no longer on sale and they are telling me I have to buy it back at a higher price now feels like a bed in this is not the first time this is happened to me with Amazon

I had a debit card from the State of California as a tax rebate. It got lost under a pile of paper on my desk and the State kindly sent me a reminder letter telling me to use it by the end of April or lose it.

The exp date on the card was 4/26/03 but the letter from the State said it was good until the end of the month. I bought groceries, gas, some medications during the last couple of days and figured I would use the rest on my Amazon shopping list, calculating how much $$ I had left on the card because Amazon requires one card per payment.

I started check out at around 10:30 CA time. I kept getting a pop up telling me the expiration date on the card was wrong. 04/2023, hard to miss. I did NOT tell me the card was expired, which it was not.

Amazon is 24/7 so for my time zone should…

I order something on Amazon that was suppose to be delivered today. I paid for the one day shipping to get it today but I received a message saying it was delayed. I had it ship to my job because I was working today.

I even left in the notes this is a business and it closes at 5. My package was out for deliver at 9:16 am. Never received anything. I had to call customer service to cancel my order so now I don't have a product.

Angry customer is not the word to describe how I feel right now. I got a refund but no merchandise. Definitely not a happy customer.

I contacted Amazon about a subscription to Starz that I did not order. 99 for Starz from 11/27 thru 4/27. I never authorized the subscription or ordered a free trial. This rep informed me that he could only refund me three months and I would have to contact Starz for the other 3 months.

That is ridiculous since the "subscription" was supposedly ordered thru Amazon and is Amazon's responsibility. Please note that I did not know I had a subscription and I have never watched the channel.. I am a very dissatisfied and frustrated customer.

I have contacted my credit card and disputed the charges.

I purchase a lot from Amazon, and that is going to end after the terrible service that I received. A package was delivered to a different address than mine, and the picture the Amazon delivery person took, shows this clearly. This delivering to the wrong address happens often.

I have spent more than 2 hrs now, trying to get this resolved. First, I was told that they would ship a replacement products to me. That is not true, and other amazon reps have confirmed they can't find anything on that. I have already re-ordered one of the products that was delivered to someone else, and now I want a refund.

Tonight, I was transferred 3 times, the last time supposedly to the "special teams" that handles these types of issues. The woman who spoke to me told me that she could not re-fund me, and…

I have attempted to order Zig-Zag cones several times. The page says "unable to shop to your address" for all items related to rollinng papers\cones. I have spoken with 3 different reps with no resolution.

First one had no clue, second lied by telling ,e someone would contact me. Third was no help. No one seems to be able to explain why I get that message. To add more, I missed a 10% discount! I have purchased the product 3 other times from Amazon.

NOT a happy Amazon Prime member!

I purchased a cover for my truck. I called the seller who told me to get a hold of Amazon. I spoke to four Amazon representatives who all intentionally disconnected me. Steve, who spent 45 minutes with me on the phone, hung up on me after I asked to speak with a manager.

I’m not happy with the product or the service. I have to wait to get a refund for 30 days because I was sent a broken bed cover for my truck that cost me $551$ and not a single representative will assist me in resolving my issue.

Amazon has attempted to delivery a grill for 3 days. They have not found our house, camera does not show a delivery truck in our driveway. Thursday and Friday we have been home. Email says contact carrier but does not say how to contact carrier. What do I do?

This is 4 packages sent by Amazon delivery and they cannot find our house.

Amazon is doing fraud with its customers. I ordered a fastrack womens handbag from amazon india on 3rd april 2023. I was not happy with the product quality so i returned it. After the same product has been returned amazon says that we have recieved a tshirt against a bag and it was sent in a box when left for ATS.

Neither we have the bag with us nor they are refunding our amount to us amounting Rs. 1250. They are not even helping us nor replying to the mail. Instead they are harassing us by replying the same mails again and again.

I even have a proof of the product which was recieved in a packet not in the box. Amazon is a fraud. I want my refund at any cost.

They are taking up to 30 days to driver a refund. Even though they are sending out incomplete abd Defective items.

We purchased plants zhizome from Amazon online store on March 9, 2023 for $86.72 and didn't receive the item so we email the seller and respond email this seller has left Amazon online store and doesn't accept any messages therefore we apply for Ato Z guaranteed for refund since apply no response from them later we called Amazon customer service to get updates on refund we were told this case is under investigation it looks like Amazon doesn't want to refund Customer money for the item they didn't receive.

I contacted Amazon to cancel an order that I placed on 4/21/2023. Was sent message that I would receive my order on 4/23/2023. Since I had no notification that my order was delayed, or when it would be shipped, I decided to cancel order.

Got message that cancellation failed. I've been a loyal Amazon customer for years. I feel I'm being reasonable to expect comunication regarding my oders and should be able to cancel an order that has not been shipped in a timely manner.

With prime, I should have already received my order. The order number is 113-6146243-6803405.

I am very upset with one of yr sellers Cremworks. I purchased a heatpress back on Nov 30, 22. When I got it it didn't work rite and it ruined 2 of my shirts . I contacted Cremworks to return .

They sent me a mess and said take to UPS store. I mess back and asked if they cld send pick up and hav UPS pick up at my house that I was 100lbs and I cldnt lift that thong and take to UPS.

They said they dnt do pick ups . Then they wanted me to send video of what was wrong to see if they cld fix it . I did not want a brand new $600 mach that had to b fixed .

So I was so pissed I didn't even read on I had someone take it to UPS for me and send back. When they came back they tld me it was $200 to send it bak and I about blew a gasket .

Of corse they payed it bec thats what i asked them to do. Had…

My orders are continuously late, Amazon is falsely advertising next day delivery(items are sold and shipped by amazon) chat customer service was awful, had an Amazon "supervisor" call me and he was just as terrible. I asked to speak to someone over him and he said he was the top of the chain for my complaint.

I placed an order yesterday April 21st and was delighted to find that part of the order would be delivered the same day and the rest would come on the 23rd. Long story short, last night's (April 21st) part did NOT arrive. No email, no Alexa notification. Today I saw an Alexa notification (yellow ring). I learned my order was canceled and a refund processed. Not what I wanted, would have asked for resend. But Amazon didn't/doesn't care.

I got no satisfaction from multiple calls to Amazon. First were the usual issues in getting through to a person. When I finally managed to get through, the response was so sorry there problem with package, you'll have to order again. I could continue but everything that I've learned today has just made me more annoyed with Amazon's practices. They processed…

I was offered a returnless refund for an item by a service agent in the Amazon chat. When I contacted again to check the status of the refund I was then told that this previous agent had lied to me and that a returnless refund is not possible.

While I understand that I need to return the item in order to receive the refund, it is very disappointing that a representative of Amazon gave me wrong information. I was pleasantly surprised to be offered a returnless refund, but it does make sense as shipping the item back costs more that the value of the item itself ~R1700 as opposed to ~R1200).

Again, I understand the need for a refund, but the fact that I was told incorrect information and assured that I would receive a returnless refund by an Amazon employee is very disappointing. All of my…

This shit company CS men's brain come with full of shits. I bought a pair of shoes on January with my eligile gift cards, as soon as I made the payment, their shit CS locked my account in few secs.

I did provide my information even the gift cards' original payment reciept. I tried contacted them many times, but they never reply to me, just this month when I call them again, another CS told me my account was permanently locked, no longer any chance to recover it.

and also they just removed my gift card balance, that's a flagrant rob. so obviously Amazon now is a giant international robber.

Received Nugget Ice Maker 02/09/23. Quit working by 3/21/23. Manufacturer will not honor warranty because the Amazon seller (ITS2LIT, LLC) is not an authorized dealer. Shame on Amazon for not verifying this. Seller won't respond. Amazon said they would honor it but when I called back after the 72 hrs, they just happen to not be able to help.

Last week told by an Amazon rep they would refund or replace. Now I can't get anyone to take action. Have called 3 or 4 times, repeated the story same, given them the actual order #, etc. Its a $273 order.

All I wanted was a replacement (if was a gift). Shame on them. 4 of these items have been purchased through Amazon. TERRIBLE CUSTOMER SERVICE. Sadly, I purchase literally THOUSANDS of $$ for my R & D dept at work from Amazon, in addition to my own…

I recently discovered that a person or persons stole my bank information set up an Amazon account and began ordering on Amazon and having items shipped to an address on their account. I asked Amazon Customer Service to help me identify the account holder and to tell me where Amazon was shipping their orders.

Amazingly Amazon refused to provide me any information and instead chose to protect the person / persons committing the fraud.

What an unbelievable situation as I had all the information except where the products were shipped or any information of the account holder.

Amazon is perfectly fine with allowing a fraud to occur multiple times resulting in thousands of dollars of fictitious orders being placed against my card.

I made a order then it wouldn't go though because of information that didn't match up so they cancelled it. Now my money just disappeared. A billion dollar company burning the little people. They are a joke. Customer service is a joke.

Now that Amazon is delivering packages it will not deliver any packages to my home unless I am home. I have given delivery instruction advising them that they can leave packages in the mail room or in front of my apartment door, but they still refuse to do so.

This has happened on my last two deliveries. They text me with the issue and give me less than 15 seconds to respond before they close it and say they will try again tomorrow. I was advised that they could not find a safe place to leave my packages.

I live in an apartment complex in the suburbs. It is very safe here and packages do not get stolen. They leave packages for my neighbors. My neighbor has an Amazon package right in front of her door right now.

Why is my side of the hallway not secure? It is less than 20 feet away. The…

Order item ending 1423 (Shark S7001 Mop Scrub) I returned this item without opening the box, and paid $42 for the return. 90 with the reason that I sent the wrong item (This is a LIE). com and read all complaints about it.

I have called Amazon so many times and get the same answers each time that they will have to contact the seller. I don’t know how many more calls that I will have to make. This issue is going around and around for so long. I’m very DISAPPOINTED.

I just had the worst interaction with Amazon, customer service representative. I ordered a product to to be exact they were due to arrive yesterday they did not come. They had not been shipped and I was not given a reason why when I made the phone call the day after they should have been delivered to inquire about the products, I was told that there was nothing they could do that they were both out for shipment.

I asked, could I be confiscate it with a credit or something for my inconvenience because of their late delivery. I was placed on hold for a very long time that followed up with the representative telling me that my items have now been canceled, and that it was done on my end, and

that there was nothing they could do and he hung up on me , I called back several times finally got…