Ancestry.com

In spite of accepting my termination you are continuing to receive the monthly payment from Paypal. Please cancel immediately. Ann Rimmer

Census to my Great-Great Grandparents but the best I can get is to save it under the person right before them on the page. I went through page by page of the Census in Mobile to find them and it won't even recognise them.

It is very frustrating and makes me laugh at your tv commercial where the woman enters her grandmother and there they all are. My cousin George! MY BUTT. There are ALOT of pages that have mistakes or missing information on them, but I had to Google to find away to contact you outside of your program.

This is really disappointing and maddening. The information is on page 69 of 84 pages and my ancestors names are Andrew Estavia, Mary, Louisa, Bart, Margaret, Rosina, John and William Estavia. It saves under James Jackson. How do I get it to download for my family?

Customer Service was great!

I pay BIG bucks to research my family history and find way too many days that much is not available. This weekend the "Gallery" is not available. You should reimburse us when you take it down for so many days !!!

Why the whole weekend ? This is the time we have available to search. do it at night when most people are not online !!!!!!!! but I need to scream at someone !!! A Queener

Just sent second n 3rd cousins..my father is 100% American indian...not even mentioned...I want my money back!!!

I called telling them in January I’ve cancelled the service the rep in April was respectful and ready to help only stated I was not the account holder. I changed it to where I am the account holder, you hit the home person key it goes to me called back in today got a rep that acted like I was a “home girl” wanted to talk to me like I was dirt then

tells me girl you are not the account holder excuse me!

First off I’m not your girl!

Second off I am you hit home it goes to me, are you blind then she wants to act like we’re in the ghetto to get ready for a fight and she wondered why I lost my patience and cool and started screaming seriously! I am calling corporate first thing!

I better get my money back! And she better be fired!

I was going to get on my tree on ancestry my home page had a porno of a rectum picture by Gail mohler for Billie d nixon so i called ancestry to take it off so they said they couldn't do that so I'll guess they allow you to put p*** or nudity pictures on your ancestry tree to show to the public and ancestry can't block them from doing it my grandkids seen that now it's to late I am sick over it i can't rate them on a scale they don't have - five star rating

Good morning To whom it may concern, I help an 84 yr old lady whom was adopted as an infant. S. Horton. Kate is legally blind and wanted to do her DNA to see if she has family out there.

Kate is does not have a computer sooooo I had to go on mine. This whole experience has been a nightmare because if I log Kate's info on my account her DNA will come up as mine !!!!! Something I thought of after I hung up.

This is so important for Kate she's has no one. R. My question to you is there anyway we can help Kathleen out ??? Thank you in advance

You all are a fraudulent company. I have cancelled this service 2 months ago and you all are still charging my credit card!! people you send me to a page that tries to get me to sign up for your service for $5!!!

I have cancelled that charge with capital one! And will be filling a complaint with what ever authority that over sees your company!! You people are horrible!!

00 a month for membership but there's only a bot to help me? Your Thurl line for every connection says it's unavailable and try reloading the page later!! This has been the same response for days! And when I try to make a public complaint your site has NO subject for that on your community board! Shame on you guys!

Why are your discount ads so deceptive? Please state in them if you ever used a discount you never can use one again.

Just received a bill for $145. This is the second time I'm billed for some unknown service. Please remove the charge or I will disallow it through my credit card provider.

Peter Breyer 4205 Chesterwood Way Somerset NJ 08873

There customer service is poor. I have been a member for at least seven years. The links betweem Family Tree Maker, latest version is very poor. No customer service available on line, that works, The CS always has told me to call them.

When you call you are on hold. My current problem has to do with Ancestry message center. Contacted them on their web site and got a lady by the Christy M who told me she was an expert, but could not help me.

Someone will get back to you shortly, if not call THE NUMBER. I consider this very poor service, but that is what "WE" have come to expect from companies that have to make money to line there pockets. MORONS

I am 80 years old and not skilled with the computer . I have been dealing with Ancestry for approx 6 years My daughter gave me a membership to occupy my time after my wife died . She gave me her old Apple laptop and 2 yrs ago a new miniMac . I use Safari because that is what she told me to use .. I have over the past 6 yrs made many blunders which your people have usually guided me through . I learned not to try and list my grandfather's first wife as a wife for she was also my great aunt . Ancestry simply could not handle iy ., It had been many months since I last tried . I decided to try again since in the "hinys" the marriage showed . Well-it hasn't change . It duplicates the Rohner tree from my grandfather and his two wifes and down the line

I was told on my two recent encounters that…

I saw a commercial to discover your family tree that looked very interesting. Turns out that it was quite expensive to do the search, and they wanted to ask a lot of information as well. The 14-day free trial does not tell you the cost after, so I'm very suspicious of using it.

On April 17, 2015. I paid for a DNA test. I have been trying to get results from the DNA line only to be told I never ordered it, no record. Today I conformed with my credit card company that it was paid to ancestry on April 17, 2015.

I received the kit shortly after that and returned the sample in two days. I would not have received the kit if I hadn't paid in advance. My ID number for the kit is as follows H4F-6P2H-3R4J-9S5K. com has both my money and test results. com.

I feel like I have been taken advantage of.

com is the best place to browse in. I found it very interesting to know about my family ancestors and origin. com on your finger tips. com to discover who you are? Do not miss the limited free trail registrations, register right away to know the thrilling, mysterious and interesting facts of your ancestral history.