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AOL Games

2.0
54 complaints

Complaints

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Rudolph Wallace

Aug 2, 2016
0

I played Texas Holdem no limit for several months (Super high stakes) and built up a bankroll of over 100 million. My user name was rudawal. Then one day without warning my stash disappeared. Aol technicians said it was still there but the game kept directing me to the guest room and between us we were never able to fix the problem.

Recently I logged in and found my real name, and I don't even know how to get back my old username. Is there any way I can be reconnected to my stash or at the very least, my rudawal name?

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Lainie

Jun 24, 2016
0

Puzzly Word game needs to be repaired. The chat room has suddenly started popping up over the letters of the game to the right side. Please fix ASAP.

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Vena

Jun 24, 2016
0

All games I go to play have the advertisement & sign in option right in front of the games. I can't see anything to play. They are treating me very mean.

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Frank DeLeeuw

Jun 20, 2016
0

Your new gaming program form Masque Publishing is TERRIBLE! The ad program does not function properly, it is blocking the program as it locks in the ad and does not allow you to continue with the game until it clears.

This usually results in the whole program shutting down and requires you to restart the game program again. This happens continuously and it is terribly irritating, it is not just one game, it happen on every game I have played by Masque.

Please correct this problem or get the old program back

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j jenkins

Jun 14, 2016
0

i was a regular backgammon player at games.com. each time i go to play, your employees watch and control each game if this continues, i will not join as i had planned to do nor will i visit your site again.

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Debby Donahue

Jun 12, 2016
0

AOL online games has been disconnecting me several times a day for several days while in the middle of a game. com" and it changed to "AOL games" on line and I've been very disappointed in the two particular games I play which are "Just Words" and "Word Battle".

The screen disappears in the middle of these games and a blank screen pops up with an ! in the middle. Would appreciate any feedback

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Sandra Showell

Jun 12, 2016
0

I am wondering, in your updated version, why the chat is so far down below the actual game. Before, you could chat and play, but now you have to scroll down so far that the game is out of the window. So this way no one can see the chat or respond.

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Nikki Davies

Jun 10, 2016
0

Wordchuck is now very hard to enjoy, the chat board is too long and wide making it impossible to chat whilst playing, the stars we won over many years have disappeared, and it crashes more than usual. The ads were better before in the old format.

The game no longer refreshes easily and sticks regularly. We are long time members of the chatroom chuck and play tog regularly and we are all saying the same thing... we love this game but regulars are leaving because of these faults.

com has been a disaster and the consensus is that AOL Games does not care about its customers and doesn't listen to our views, please prove us all wrong.

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Lora Campbell

Jun 3, 2016
0

First your desktop update is worthless. I have installed, uninstalled, it 3 times, still worthless. com and you guys "updated" it, and not only do I have to wait for advertisements while playing. You guys now put ads on the game page itself.

Popping up and interrupting the game. Can you guys get your shit together and put some thought into what you are changing or "updating". Really getting sick of AOL. Think it's time for a change.

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ed lazzaro

Jun 2, 2016
0

com hold em poker game? I strongly suggest you return to the old format. Many people are upset. We have been playing for years and now have to play under new conditions. There was no need to change format now.

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Alice Wallace

Jun 2, 2016
0

Your new format in the Games section has caused a great many complaints on WordChuck, and most players just give up after a couple of games. The chat section is squished under the ad, so that one cannot chat while playing, because the window for typing a comment is below the page, the gameboard is too small, and there is a great deal (50% of the desktop) of grey wasted space.

If one wishes to chat and play, one must resolve the screen to less than 100%. Originally, there was a sufficient column for chat, and the gameboard took up most of the space, while the ads ran in a column to the right.

Now, most people give up after a few rounds, because they like to chat. What reason you have for alienating your customers is a mystery.

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Alex Russell

Jun 2, 2016
0

In total I had 13 Streaks now in my latest game session online and now I'm left with just 6 of them. Most of these were in double figures so as you could imagine it's very frustrating and annoying. I made sure I sent a photo and so did my friends to ensure we kept the snap streak, however the streak disappeared for no apparent reason.

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Carol Michaels

Sep 9, 2015
0

I enjoy playing Solitaire but find there is a great amount of intrusion by AOL. There is difficulty in playing the game, asking to join fellow solitaire players but do not permit the completion of the process. I can't believe there aren't entities who have access to your browser and control the game, in an malicious manner as they feel fit to do so.

It must be their way of feeling important and and exhibiting their vicious kicks. I should just not bother any longer. I'm not interested in joining the "club" with other players but did comply by filling out the "form." But to no avail, since the process kept being intercepted. It sickening to say the least. My life is stressful and playing does help me unwind, but it has become offensive being subjected to so much stupidity.

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Richelle Cross

Apr 24, 2015
0

I called aol with a problem. I could hardly hear the girl, who put me on hold, which became total silence, then hung up on me. The problems I called about were. Whenever I select a portion of an email to print out, it prints in such tiny type, I can hardly see it.

This happened within the last few months with an "update," I am presuming. Could you please change it back? When I am viewing news of the day and or playing solitaire, pages or cards skip ahead and I have to keep going back to view the skipped pages or cards.

Can you fix this jumping?

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