AOL

Why do I have to wait 4-6 minutes for some lousy, unwanted ad to appear before I can complete logon or any other action??? I don't want to see any ads. I have "opted out of all ads" previously, but it doesn't mean anything to you!

And your Customer Service telephone response is horrible ---- my experience is that even if I hang on and wait for a representative to answer for more than a half an hour ---nothing, no one responds to the call! Your service is getting disgusting --- and I'm paying for it!!!! Thanks for nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Why is it that every time I sign into my AOL account I have to also type in my AOL password? I didn't have to until a few weeks ago, why now? I usually could get into AOL without supplying the password after the initial sign in as long as I didn't shut down the computer.

This has become a pain in the ass. Crap like this usually happens right after an up date by AOL.

I am soooo disgusted not being able to read an article without all the advertisments shown with it. is all I get. And it's slow. If you are posting something you want me to read, let me read it through.

until I just get rid of aol altogether. Frustrated.....

I am92+-sick-disabled-have been a customer for many years.Have spent over 35 hours with tech etc. to fix aol computer checkup.deleted and reinstalled with technician still not working correctly.(hope i am not charged twice).Unless I can get a super technician who can fix problem i may leave AOL.Please make sure i am not charged twice and see if you can fix my problem. 561 372 5264

This is the worst service I couldn't even give AOL 1 star. Can't send messages, Another persons user name shows up on my emails and I don't know what the AT&T affiliation and that just as bad. Do I have to get another carrier, this is beyond stupid.

YOUR SITE IS SO ANTI PRESIDENT TRUMP. WE STAY WITH YOU JUST TO SEE THE DEMOCRAT THOUGHTS, BUT IT IS GETTING SO RIDICULOUS.

i would like aol to check very bad langue towards other plaers texas olden limits player is tutty baker its impossible that your new regulations let this fowel langue go thru just read in the chat section in texas holder limit and you will see for yourself please

You are charging my credit for two AOL account for years. When I call they my accounts are free e-mail accounts and have record of my credit card.

I have (had) McAfee free with my AOl acct Got too many viruses because they stopped protecting me for over a year. sent messages to aol and McAfee so many times no help. I finally thought I had McAfee back what a joke still have all the same problems Can not return you to AOL Lots of error message.

Internet explorer had to close Tab Took 10 minutes to read one e-mail. Feel so helpless at the mercy of these companies who never seem to fix the many problems senior citizen fixed income

It is sad to see the AOL news becoming so biased and politicized with regard to Donald Trump. I have been 15 years with AOL , but it looks like it is - time to move on. I do not need a provider bombarding me with selective political garb - I have enough from the rest of the media.

com cleankitty5 513 426 2193 if you want to text me on my phone here's the number i have been with you all around1998 i think pleases help me i am so upset because this is a new computer but it still should of let me get to my AOL mail any help would be appreciated Diana Bruce DOB May 23 1947

I cannot sign in to my email account....haven't been able to for days.....what is going on with this?>????????????????????????????????????

96 on one acc account i did not open .

also there is another account in my name usuing the same credit card i did not oper either. That that been charged. 99 for no telling how many monthe. I have never liked aol. I have not use for aol and i want my mnony refunded to my card by 1-4-18.

O am homeless and this money is keeping me and my husband out in the 19 degree waether because wa cant get into an a apartmtnt we are shot because on this. that momney better be back on my card the 4th or i will sue you and tell my story on every retail page on the internet.

Im homeless i got time. Aundrea suman

Who the Hell came out with your format to read stories ? It terrible ,you start reading a story and then theres arrows and then next signs most times too close to another advertisement ! You wouldn't read the news paper or a book that way and it is NOT INTERESTING AT ALL, JUST AGGRAVATING Please change the format back to normal reading or I will have to go to Google Chrome Stories !

You will get no revenue from me with the ads you run on your so-called "news" features. If I must read page after page of ads to see what the most dangerous, cheapest, happiest "whatever" city in the United States is - I will not go beyond the first page.

Why not let us see the answer and then give us the option to read the rest, including the ads? I'd rather read my newspaper, inky mess and all, than see 10 pages of garbage. com - and I am s till paying a monthly fee, so I am LOYAL at least.

I do appreciate having had the opportunity of using the "white list" for 20+ years for a senior citizens newsletter for our rv park in Texas, but due to eyesight problems along with arthritic fingers will be giving that up soon. I am really not happy with aol gold desktop either.

Hope you will be…

I suggest doing the AOL option for now to keep that old email address alive while you transfer everything over to new Gmail account. net address. I would NOT continue using AOL account because they will probably go away also. com

Your new gold program could not be more FU--ed up you have released this piece of SH-T without checking the program. I am paralyzed with this and have no choice. WTF???? REALLY??? and your music SUCKS I am a stock holder. YOU ARE INCOMPETENT!

I am contacting investor relations You should all be fired.

You made me upgrade to your new product. NO ONE in the history of the internet has ever required that of a paying customer, and then given them an inferior product. Here it is, December 9th and I still cannot print address labels as I have done for the past 5 years or so.

Why would you insist your paying customers upgrade their aol version that has less functionality. Why do I continue to pay you a monthly fee for the privilege of using your product? I want my money back!!

Still unable to make NEW FOLDERS, links do not work and I have asked about it for a long time.

Now I cannot put anything in MY FAVORITES, it does not show up in the My Favorites.

Unable to list mail, wait 5 minutes, has been going on a long time. I have reported it numerous times. Not only inconvenient but extremely time consuming.

Thank you, Constance Hingert@Aol.com

I have been a member of AOL for more years that I can remember. I am a retired Federal Worker who was an Electronic Engineer and Program Manager at the FAA's Technical Center in Atlantic City. and your Honesty and Integrity cannot be questioned.

" Additionally, during an Emergency call to Washington the Director placed me in charge of the entire Center with the following words to the Division Secretary. I am heading down to the hanger where they are warming up a plane to take me to Washington for an Emergency…

You can Sign in with correct username/password and their convoluted page comes up with: Alert We have detected unusual activity on this account and for your security are temporarily blocking access. To regain access to this account, please change your password.

You can't change password w/o the next step of security question answered 15+ yrs. ago!!! Geez who can remember that far back? In a nutshell, you can't change your password w/o remembering the answer to security question. If you click can't remember answer to security question, you're SOL.

There's absolutely no help from the morons at customer service. How stupid is that? You're permanently locked out of your account! How many other companies do this? Thank goodness no one else does this. If I could do a minus 10 I would- AOL…

YOU MAKE CHANGES TO YOUR WEBSITES AND DON'T NOTIFY ME. TODAY, I CANNOT FIND "MY PORTFOLIOS " ON THE FINANCE PAGE. YOU HAVE CHANGED THE SITE AND I FIND IT IMPOSSIBLE. YOU WANT TO DISPLAY MORE ADS. AT THIS POINT I'M CONSIDERING ANOTHER COMPANY.

I have been a customer giving you any where from $15 to $40 per month since 1996!!!!! you are "504 GATEWAY TIME OUT". Get it fixed. I changed my password and retried. What is going on?????????

I have been an AOL user for over 20 years and actually paid for the service for a long time. I am extremely dissatisfied with the email service and believe that AOL is intentionally blocking email access and the ability to send emails. I will be researching what other action can be taken against aol as they are causing me a great hardship!

THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED PLEASE HAVE A SUPERVISOR CONTACT ME AT 917-796-6444

THANK YOU, THIRD REUEST

We have been experiencing problems accessing our mail for a few days. A call was made to aol support. On speaking to someone who said he was a technician, he stated that our internet was being compromise by hackers from Russia, China, and here in USA.

I asked him why did he not inform us. 99. I found this very suspicious and proceeded not to accept this, based on his not informing us and then the cost he was asking. I made another call and spoke to another technician who told me differently.

In the past we have had persons from or stated that they were from aol who stated we were experiencing problems and unless we pay to have them fixed, we would have internet issues. Question : are some of your tech support maliciously creating problems internet wise so they can rob customers?.

Why if…

On the News site you a President comment site. You should read the name calling and hate. It should be taken down cause AOL is respontable for it

The new AOL GOLD SUCKS!!! You took AWAY!! all the things that I liked about aol.. Easy photo Editing right in emails!! Seeing who mailed you without opening the mail file. Easy access to setting!

I HATE IT!!! I want the old version back!!!

AOLGold is terrible after my 31 yr membership! Installed & uninstalled twice. Imported from File twice. And still: 1. Lost All Favorites & keep losing after 3 AOL Gold installs Favs on list keeps disappearing 2. Select All (Edit Button) doesn't work (Must use CTRL+A 3. When????

"Mail Error Try Again in 5 Minutes Notice" keeps appearing 5, Email & Browser Pages = 10 seconds to appear. Slow. Slow. But not my computer. 6. Takes forever to save mail to File Cabinet 7. JUST SUCKS ... GUESS I MUST TO SELECT A DIFFERENT PROGRAM AFTER ALL THESE YEARS

AOL Finance folder which is run by SIG FIG is not a reliable service to track a portfolio. Some NYSE stocks are not updated or be added to a portfolio. I have been complaining to sig fig about a certain stock and the send me a canned answer that the are working on it.

For almost 2 months I cannot update a stock (BRK'B BERKSHIRE HATHAWAY INC)

I have been a member since 2003. I am unable to navigate the mail system in AOL Desktop Gold. No one is happy with this! If you do not allow me to use my previous desktop, I will have to drop AOL and I am not alone.

Downloaded aol gold two weeks ago. will not let me reply to emails. went on chat with "alice c". she imediately closed the chat box and started to do a number of things to my computer as she was not resolving the problem quickly.

I brought up the text box to try and typed and she repeatedly stepped on my attempts to chat. I finally got the word "STOP" typed in and asked her what in the world is wrong with her. I then told here I still have the old version of aol on my computer thinking this my causing the problem.

She typed "let me do my work" and blew me off. I had to disconnect her. I have now been waiting to talk to someone at aol for over 15 minutes and still no help. Not a happy camper with AOL Gold nor the AOL support what so ever.

I loved my old AOL. I had it for years and loved it. People always laughed because I was still using it but it was fast and easy. I loved my fav places, I love the ease of using the email. I just loved everything.

GOLD SUCKS. It is soooo slow. I hate the ads on my email...actually, I hate everything about it. Why do companies feel like they always have to change something that works perfectly? Windows XP is another example. It was by far the best version ever, but did they keep it? Or let me keep it? Oh, no, it had to go. And now my AOL is gone, too.

And I may be right behind it.

I have been an aol customer for a few years and this might be my last. My grandson has been telling me for a long time to get rid of aol, and now I think he is right. I only have 24 hours in a day, and to have to spend several hours on the phone waiting for someone to answer and finally I get someone who cannot help me, then

calling back again waiting for a long period of time and then get disconnected is not the way to run a business. There was a time when aol was a valued company and I should have sold the stock instead of holding on to it and watched it go down to be practically worthless.

I also should have realized at that time, to keep using the company as my internet provider was a total waste of my valuable time and money. aol gold is a total disaster, and the technicians and all…

Customer in Germany 1996-2000, since then AOL USA but now again in Germany. 2 was the best product. 99 monthly. Must update to GOLD. Problems: Welcome Screen German language with a mix of German and English commercials. Rough 4000 stored incoming emails in approximately 50 folders; all folders are gone, hopless to find what you want.

As well outgoing mail folders has disappeared, only the mails are still there. Favorites still exist, but since a few weeks I can't forward to friends; sometimes message "coming soon". com in the Goggle Browser, type my password and then I get San Diego/CAs temperatures, news and of course can download and write emails too.

But, this log in without the US-Welcome Screen! I've sent emails to AOL and chats too; their recommendation didn't work. after 21 years.…

I want to cancel my account immediately, and believe that you make this as difficult as possible. I am a senior citizen with a low fixed income, several medical conditions, and want and need immediate cancellation.

I have a paid account with AOL. Out of nowhere I was no longer allow access to the account. Was given a screen that said I would need to download AOL Gold. I did, the download was corrupt and was unable to access any of my previous account services.

2 and was unable to access. Keep getting empty screen message that says, disconnect.

I'm getting pretty sick of you trying to drown and down Donald Trump. You are part of a follower group it seems and you have no idea that communism and socialism is what you will get if you lose Trump.

There will be no news networks under communism and for some reason you people can't figure that out. There will be no freedoms. Donald Trump might not be the most likeable person there is, but he didn't need the job, the money, the fame, the experience, to apply for this job.

The majority of Americans love liberty and want a US government that provides freedom and development. You don't have to like Trump and I'm not a fan of his character but he is the only thing keeping your family and your lifestyle continuous.

If you would please drop your anti Trump reputation and news slanted toward…

AOL COMPLAINT LETTER 10/14/2017 On (or about) a year ago while I was on an AOL “chat room”, from a person with the S/N of “Jay the Orc”, posted my name, business address and even pictures of my home in Lake Oswego! A (supposed feature AOL has for their chat rooms is a “notify AOL” (which I did) and they would immediately address the issue and supposedly “TOS” (remove that person, they didn’t.

Tis continued (with “Jay”, and then using other? screen names) for about, another few months I BLAME AOL with him/her changing their S/N and still harassing me, calling me (and others users) Then about two weeks ago, this person re-appeared using the S/N “ELmandingo”) 0i9619, WHEN HE /SHE THEN POSTED MY NAME, MY AGE.

MY DATE OF BIRTH, MY NEW ADDRESS AND THEN TO MAKE MATTERS WORSE…MY WIFE’S FULL NAME…

I realize no one will probably see this!!!

However if they should, I just want to say you are the most Liberal news reporters I've ever seen!!! You Never report anything Positive about our President or his family! I'm sure your whole system is Corrupt to the bone!!

com, gives me the creeps it's so BAD!! com.!!!! YOU ALL are very Crappy, the worst !! One day, we will have a CHOICE to get off AOL!!!!!!

Since I have downloaded AOL Gold is performs erratic when logging on and is to slow to come on line. When I attempt to send an email it entry page drops multiple times. I was more satisfied with AOL 9.8.

I now have 71 emails in my spam folder from both shark tank and dr oz. There is no way of my unsubscribing. I've tried since forced into aol from Verizon (I say forced because it's the only site I could keep my username) Can you tell me why they are the only spam that I can't reach the site to unsubscribe.

How can you allow this to happen and not address it. These aol complaint sites have done nothing as far as i'm concerned to help us.

today at 12:00 i i called aol for help with my account and aol customer service was unable to help with my issue so i canceled my aol account today and because they are delete the aol app in december 15th 2017 . ect and i called another day witch i don to remember they day i called but i called for help with my away message on aol on how to name them and not have to delta them and put in every day a different one each day ...

can someone from this site call me at 732-713-9879 thank nick debias

Now having to have a loss of pay for no fault of mine but AO's lack of commitment to their customers after paying for goods in full.

09/09/17 i migrated from verizon email (was forced over ) they are dropping email support and sent me to aol ( not good) to keep my email address. i lost 3 days of email service afterward but aol staff refused to help me till i paid for tech service.

on 10/10/17 i gave in, i paid for what they call tech service; 1hour to verify i paid before they would help . 3 hours with tech to find out they know less than i do about email on moza thunder bird ,so trouble not fixed.

i left them with an open case # which they wont call me nor send me email with fix (if they knew). for this i had to pay them a tech service fee for each month. its all about money and nothing in return.

I recently contacted AOL about a recurring problem with my account deleting certain email contact list. In the past yr this had happen 5-6 times, and before now they could fix it,, although it did re-occur.

However this time when the same thing occurred the consultant could not fix it and even when I asked to speak to someone else, she said that no one could help me, even though someone had fixed the problem before. I have been a paying customer with aol for over 20yrs and this is ridiculous.

They consultant was an idiot .

Please note that I am receiving the following mails for few days, which comes into my spam email, I dont open or reply since idont know the gen-unity of this email: Qte Hi yousufimran@netscape.net,

Recently we received some notifications regarding your account: yousufimran@netscape.net, which might be due for general maintenance and upgrading.

We will ensure that we block your account if we do not hear from you. Please kindly click the link below to carry out the maintenance on your account.

Continue Account Maintenance

Thanks, The Email Team

This email has been sent from an unmonitored email address. Please do not reply to this message. We are unable to respond to replies.

2016 Email Administrator Inc. All Rights Reserved. | Privacy policy unqte.

Please advise is this coming from…

The access to my email has been out this afternoon and this is NOT a infrequent problem. I have another account with gmail which has never experienced any interrupted service. Unfortunately my company set up my aol address and now stuck with it !

For over two days now, both incoming and outgoing e-mails are sporadically not going through. I've spoken with tech support repeatedly (names & ID # s available) and only gotten a run around. Being told we know there's a problem and you'll just have to wait until we fix it is not customer service.

i was promised a call back within 24-48 hours with an update; needles to say, never got one. How does one actually engage with someone, anyone who can fix the problem?

Not being able to reset security question and being told answer was wrong and therefore being locked out of email. It could have been a typo originally. This is a 96 year old customer.