Apple Vacations logo

Apple Vacations

3.0
38 complaints

Complaints

Apple Vacations logo

Earl Constantine

Apr 28, 2016
0

Dear Apple Vacations Customer Support, Since making our reservation, we have received notification from your Client Notification Department that Dreams Villamagna is undergoing renovations with an expected completion date of June 24, 2016. At the time of our booking this renovation was not the case.

We selected this Hotel expressly for its Sushi Bar and deck which will now be under renovation during our stay. In all fairness to loyal Apple Vacation customers, we would like to request that our trip be extended to us at its current posted rate to offset the inconvenience we will no doubt experience given the Hotel's renovations. 35 each . )

Apple Vacations logo

Michael T. Phillips

Mar 7, 2016
0

Apple Leisure Group, Customer Care Department, 101 Northwest Point Boulevard, Elk Grove, IL 60007-1024. Flight : FI1124 from Cancun International Airport to Detroit. Below you will find the specific details of what transpired within the terminal upon our arrival at the airport. As we approached the boarding line, we were told the adult beverage that Dianna and I were sharing was not allowed, so we stepped out of line and sipped on it until the line was thinning. We proceeded to drop the remaining amount into the trash container.

The ticket agent checked Dianna’s boarding pass, but did not check mine, which I found unusual. Once I was on the plane, I proceeded to the front bathroom in the front galley. As I came out, I found 2 flight attendants standing directly in my path, as if to…

PreviousPage 2 of 2