Applebees

Travelled 22 minutes to this Shelbyville location to pick up curbside order. 60, I gave a 25 gift card and a 20 dollar bill, change was given back 14 so I stopped-called them again and advised I was shorted on change (mind you I had a 3 dollar tip waiting which did not give due to the lateness of the order) however I was told by Nikki oh I do see that what do I owe you?

And would you like a fee drink?

First off you just took your tip without asking and no I don’t want a drink! I was already going to be late since order was 15 min past time they said, needless to say I was stolen from also written up at work for being late back from lunch.

The food ended up having to be microwaved later to eat and was rubbery. If this was done to me how many others are the stealing from? The customer…

I had an issue with food ask to speak to a manager and the manager Brandi came over to the table. She was very unprofessional and rude. She should not be in costumer service at all.

1915 cedar lake drive, Orlando fl 32824 4/26/18 Mohammed majid customer Applebees Kissimmee fl 2060 E Osceola Pkwy Kissimmee, FL 34743 Dear Sir/Madam: Unfortunately, tonight my family and I went through racism in 2018. My wife was wearing a hijab and we were ignored by the staff for 35 minutes, A waiter named Thomas was heard by my 6 year old to spit in our food, which prompted me to call Apple-bee's customer service.

They ensured me a thorough investigation will take place. But after I went back to the table, again my food didn’t come out, no utensils, nothing, and they continued to ignore us. I wrote down our order on a napkin and walked over to one of the waiters and asked him we wanted this, he didn’t even make eye contact with me, and walked away.

Later the manager came over and asked…

00 glass of beer. Because l haven't shaved that day the girl behind the bar demanded for me to frist furnish a credit card. l provided my Applebee's gift card. The bartender then left the bar unattended. A man next to me eating a steak dinner at the bar got up and walked out of Applebee's without paying for the steak dinner.

The bartender came back to learn of the infraction of said steak dinner not paid for. I verbally aloud informed said bartender ," He ordered a steak dinner and you don't even ask him for his credit card nor anything.

00 glass of beer at Applebee's?

Applebee’s in Moultrie Ga Every time we go the service is terrible . Decided to take the grandkids out went to Applebee’s to give it a Nother try we were seated not that busy it to 8 to 10 minutes before the waitress came to the table to get our drink order we ordered our appetizers and

food still no drinks got our appetizers no drakes finally got drinks and or food arrived to the table. the manger cam to the table not helpful at all (He was a joke) the bartender only works the bar if you order a drink it takes forever and then she yell across the restaurant if you want your drinks you need to bring me glasses because I am not going to get them for you (My husband ordered a beer it took until we got our food ) we love to eat at Applebee’s when ever we travel .

I was a waitress for about…

My check # 247-238811, location: 526 S Taylor Street, Sheboygan, WI 53081. Half price appetizers, the cheese sticks were under cooked. I sent them back and the order still came back under cooked. Another customer sitting at the bar said he had the same complaint.

Server stated the item would be removed from my check. I ordered something else. The waitress ran my check for me and I found the item was not removed. Bartender stated that there is nothing they can do once they ran or put through the bill.

I would have pay the full amount. 00. I am disappointed in your service a lack of attention to food prep even after it is pointed out. I will not be back! Texas Road house has better quality control over food preparation and follow up with the customer.

Visited Applebee's store 3/29/2018 at around 610pm. Store on South 3rd st in Terre haute Indiana. Always took advantage of your great deals and discounts. But on this day I order your $8 whisky burger. The burger was flat as a pancake!

I also heard from a few neighbors that they received the same quality hamburgers.. Therefore please check into this before u lose many dedicated customers.. Thanks for your time

Lost a hour and a half of my life at the Apple bees on North Rd in Poughkeepsie. Got there at 7:10 PM and was seated. 00 meals with boneless wings. Simple and we do it often and we did not take time to decide, we knew what we wanted.

25 minutes later our boneless wings come and 40 minutes after that our meals came. Called manager over and said we've been here an hour or more and our food did not come, We were getting tired from just sitting, She said foods were there but

no one picked up and it appeared dry from just sitting there and they were going to re-heat our food and it will be out shortly. Food was OK but we waited so long for it that we lost our appetite and it was getting late for us to eat a big meal so my wife packed hers up. 00 meal / 10%.

I feel a good manager would have…

Applebees.

March 25 my wife and I decided to use gift cards that we had received a Christmas or Applebee’s. We ordered three dinners one was steak baked potato, baby back ribs dinner, and the third was an American burger with onion rings. The total was $47 and some change we order the mu online through Applebee’s order form and was given a pick up twine time of 20 minutes.

Applebee’s is approximately 3 1/2 miles for total around 7 miles round-trip. I gave them the 20 minutes they require importer Paulette up to the restaurants driver take out. There was a phone number below the takeout sign to call when you get there.

When I called they said the order would be out in a few minutes. I waited 20 minutes and called again. I asked her when the food would be coming out and her response was…

I ordered curb side pick up today which was 2 chicken oriental salads with2 side salads 2 for $20.I picked them up and they forgot the side salads and after waiting for them i got home and foynd the oriental salads containers 2 thirds empty.No lettuce to evencover bottom of container.We added the caeser side salads to it and tasted like crap.VERY DISSAPOINTED .I love going twice s month to the Laburnum Ave. Store and nowgoing curb side.but feel cheated today and may not go back.It wasin Richmond Virginia.

You have been advertising for some time now, the return of riblets. I am in central Ohio and as of March 13th your restaurant’s don’t have them yet. How can you advertise their return and not supply the product. Get your act together or you may find customers going elsewhere.

I am notifying you of the unfair treatment I received at the Richmond, VA Applebee's located on Laburnum Ave. On March 6, 2018, I entered he restaurant around 5:15pm to join a number of friends at the bar. We were all conversating, laughing, and joking with each other for hours.

I personally remained civil and in a good mood. Towards the end one of my friends offered to buy me a drink. During that request the bartender ' Will ' replied that I could not receive another drink. At that moment I thought Will was joking, but that was not the case.

I asked him why and he ignored me. The gentleman that was buying asked Will repeatedly to give him a reason why I could not receive a drink. Of course Will ignored him also. ' When she came out o the bar area she agreed with Will, which totally…

I am notifying you of the unfair treatment I received at the Richmond, VA Applebee's located on Laburnum Ave. on March 6, 2018. I entered the restaurant around 5:15pm to join a number of friends at the bar. We were all conversating, laughing, and joking with each other for hours.

I personally remained civil and in a good mood. Towards the end, one of my friends offered to buy me a drink. During that request the bartender 'Will' replied that I could not receive another drink. At that moment I thought Will was joking, but that was not the case.

I asked him why and he ignored me. The gentleman that was buying asked Will repeatedly to give him the reason why I couldn't receive a drink, of course Will ignored him also. At that time I went to contact the manager, whom I believe to be named…

went to the north hills location (15229) 2/18/18 time 12:15 they sat us down then forgot we were there after about 25 minutes we finally got a server. server name was elizabeth she took are drink order then after 15 minutes never brought the drinks after tracking her down telling her this is not acceptable she pick up the pace.

there was a young server name john that helped her he was great. the place seemed to be shorted handed

on a good note the food was good service not good.

cell 412-721-0821

We went out for dinner tonight at Applebee's in Manchester, nj and we're totally disgusted with our service and my meal was bad. I ordered the 6 oz steak and asked for it to be cooked medium. I also asked if I could get an order of your crispy onions.

Well my steak was raw and the onions were fried onions. I asked our server Emily to bring my steak back because it wasn't cooked and she asked me if I wanted it more rare or more cooked!!! I can't believe she even asked me that.

I obviously told her I asked for it to be cooked medium and wanted it cooked more since it was rare. I also told her that they gave me cooked onions not the crispy onions. She was completely unaware of what I wanted.

I had to ask another server to tell her what I wanted with regards to the crispy onions. What…

please respond... Thanks

I attended the applebees resturaunt on 2125 Windsor Spring Rd, Augusta, GA 30906. I sat at the Bar to order my lunch and have a adult beverage. The bartender who seem to be occupied with laughing and joking with her favorite customer finally walked over after roughly 5 minutes and asked if I needed anything.

I asked for a menu and to start a glass of ice water. Oh let me say also that the bar were I was sitting was wet and still had dirty dishes on it while she talked.

Finally after another 6 or 7 minutes she returned and I ordered some wings as a appetizer and a shot of crown royal. After I received my wings they were cold. I never received my shot and the managers who I tried to get there attention (2 of them) were too busy watching the basketball game on the TV.

I politely paid my…

My burger was undercooked I dealt with it. I didn't want to make a big deal out of it, but as I was eating, I noticed a long strain. A hair in my burger. I would have returned it for a new one, but I lost my appetite and didn't find the need to.

I'm a huge fan of the applebees franchise. I've been coming to you guys for years. But since I moved to the Parsippany area. I've been unhappy with the service they're providing me.

The incident happened on 2/10/18. Not all black people look alike and to not have definitive proof that these were the young ladies was racist. I nor my family or friends will not eat at Applebees ever again. This is not acceptable.

If I could give zero stars I would. Placed order online on 2/4/18 to be picked up at the Beechmont Ave Applebee's in Anderson Twp Ohio. 00 for the order and was given a pickup time of 17:34. no customer service skills what so ever.

17:46 bill was brought out with a milkshake, I was told they were packing up my order and he would bring it right out. 17:57 my order was brought out he explained that they gave me new French fries and added extra ice cream since my desserts were made first and they were melted.

I checked the order, an entire meal was missing including the drink. I went into restaurant (which what is the purpose of the curbside service) asked to speak with a manager, they pointed to a man sitting at the bar drinking with a customer in plain clothing (jeans and a blue striped…

Me and my family went to Applebees in Lancaster SC on Feb 3 2018 my daughter food was not done and they changed it the burger she order was not done my husband and my food was cold so what can we do to resolve this

Hello,

I wasn't sure who to complain to but i hope this reaches someones ear. I have been a loyal customer of applebees for years and i never really choose anything other than steak or my repeated dish of three cheese chicken penne now i come to applebees to hear that applebees has now changed its pasta from penne to cavatappi. I have never once in my life liked this noodle! all the pastas on your menus all over Applebees has changed i politely asked the waiteress if this pasta can be changed and they had a fit stating they no longer carried penne. I am downright outraged that i now cannot have my penne because applebees decided to save themselves a few cents for some damn noodles! This was my second attempt as i never thought applebees would have a fit over changing a noodle let alone…

To: CEO of Applebee’s Restaurant Chain From: Tinita D. Parham Re: 12/30/2017 Visit Date: January 12, 2018

Greetings, I am writing to express my extreme displeasure concerning my recent visit to Applebee’s in Douglasville, Georgia. On December 30, 2017 my family, a party of 25, celebrated my great nephew’s second birthday. The restaurant was notified days in advance as well as the day of the celebration concerning the large party in order to make sure that the restaurant was ready and prepared in advance. The restaurant was still not prepared and the majority of our party, with a few slow pokes, was on time. Even though we waited over an hour to be seated everyone was in a high celebratory mood. People drove hours to be at Applebee’s at that particular time for one specific purpose.

Once…

The steak I ordered was very rare and bleeding even though I ordered it medium. I have pictures of it. I told the waitress and she offered to have it taken back to the kitchen, I told her I didn’t send my food back to the kitchen that it should have been cooked correctly when it was brought out to me.

I asked for a box and told her I’d take it home and cook it myself. Was then visited by the manager who offered to take the steak back and cook it himself. I refused and told him I would take it home and cook it myself as my husband was almost finished with his meal by then and we didn’t want to wait around for it to be done correctly.

We don’t go out that often and was very disappointed in the whole experience. We will not be choosing to go back to Applebee’s again as we have had more…

Today, 1/26/18, I visited the Applebees on N. Wellwood Ave in Lindenhurst, NY. I had the 2 for $20 lunch with my friend. She ordered the burger and I had the Fiesta Lime Chicken. My chicken was so burnt that it looked like a hockey puck.

It was inedible and since I was pressed for time, I couldn't wait for another entrée to be substituted.

I ordered a classic hamburger. It was so over cooked and terrible that I sent it back. I ordered medium rare. They brought me another one and it was worse. I did not eat it. It looked like they cooked it on one side and never turned it.

my husband ordered the ribs and enjoyed them.

I visited the Applebee’s in Chesapeake va 23320 Sams circle, service was awe full the waitress Mandi C. Needs to be trained how to provide at least decent customer service!!! I waited 30 minutes for a brownie bite that I ordered before I finished my meal.

She came and took up the payment and we still waited another 30 minutes, when it got to the table it was melted. They really know how to make you not want to come back!!

I have been working at AppleBees in Hastings Ne since August of 2016. I have asked numerous times to be put on full time and get told no every time cause they have too many hosts already or they can't afford if that were true how do they get a more expensive tv sport package and hire more people all the time?

I am 46 years old and get told alot that the servers would love to have me work as Host full time would cost company less cause could cut down on number of host's/hostess's. We get told that the company puts workers and customers first .

must be only certain restaurants that do that. 00 per month from the government for a partial disability I got while serving in the Marines. 00 for phone and half the utilities if can. I get 636 each month total I pay out Close to 600 each month…

We were at your rest. New years eve wait staff except the young girl behind bar very rude took forver basically ignorrd will not go back st 64 fla

We sat at our table for 45 minutes before someone asked us if we had been waited on. Then when the manager came over about 10 minutes later, we told him he had been waiting about 45 minutes, he just asked us what we would like to drink.

He took our order of drinks & said our waitress would be over soon. Then 15 minutes later she came over & asked us what we would like to drink? We told her the manager had ordered our drinks. so, she went and picked up our drinks that was setting at the bar.

Then she took our order for appetizer. The appetizer took another 45 minutes. Then when the appetizer came out we had to ask for silverware & plates, we got the silverware, but not the plates. Then we ordered another round of drinks (took forever to get) & at the same time we ordered our main meal,…

We came in ordered appetizers and drinks. Our bill was over 50 dallors. We had two servers and they both made our drinks well . There was a gentleman bar tender took over,we asked for another drink ,he made it and it tasted funny like too much pineapple was put in .

We ask the male bartender if he did something different to the drink . His response was that he made them correctly. The other two girls made them wrong. she came over and asked if we wanted a box to go or waters. correct .

We were going to have dinner and maybe one more drink . We basically felt like we were asked to leave with the water and box question. Because they were covering for the 3rd bartender. I feel it was extremely rude.

I will not recommend this Applebees to anyone . I bought a gift card for my parents for…

We arrived at the Applebee's in Davison giving it another chance or wait for our food was over 50 minutes when the food did arrive the potatoes were Stone Cold so this restaurant has not improved on their quality of food whatsoever so this is very disappointing and when you have a 5 year old with you you don't want to wait 15 minutes for your dinner

Visited Applebees on 42nd Street in New York City, NY on Dec 2nd at 8:54. Immediately as I sat down, I asked our server, Resma N, if the Long Island Ice Tea was on special for $1 there also and she said yes.

So my husband and I both ordered one when she took our drink orders. She came back, brought our drinks and took our food order. Someone else brought our food and asked if we needed anything else. My husband ordered another Long Island and that person brought it.

19 for each Long Island. I called our waitress over and explained that they were on special for $1. She said they didn't honor the specials there. I told her that I had specifically asked her if they were and she had told me, yes.

She said she didn't hear me so I'm not sure what she said yes about. Their policy is to add 18%…

I am from Detroit Michigan and the Applebee's on 8 Mile and Woodward Avenue in Detroit Michigan service is terrible management was terrible servers were terrible I was outspoken wasn't listen to and then the police was called when I wasn't supposed to shut up and listen to them when my service was unsatisfactory they did not want to hear my complaint at all and

it's terrible I will never visit any Applebee's in this country ever again someone from corporate needs to visit this Applebee's and see what is going on customers are asked to leave when service is unsatisfactory and they did not want to listen nor hear what the complaint was I have never been to a restaurant and had a meal and had anything that was wrong with it to where a server did not want to hear me let alone management…

On said date, December 6, 2017, I was dining in a familiar establishment with my daughter. We were seated at 5:29pm with no interaction until I approached the bar area to ask if someone could come and take our order, at 5:45pm another family was seated behind us, after no approach to either family the gentlemen from table 2 approached the bar and

complained that no one has taken their order yet, this time 2 waitress came over to each table and took each order, the only difference was the manager assisted the waitress with table 2 and never acknowledge table one concern.

97, my daughter experienced first hand double standards, that what I called it, in 54 years I can say this was a first for me, just thought you should know this Saint John MO 63114

Went to Germantown, MD restaurant two weeks ago on a Friday night, it didn't look busy as there were a few tables empty & because we asked for a booth we were willing to wait which we did for about 15 minutes. Once we were seated in the booth no one came over and after 10 minutes we left..

No one noticed that we were leaving, so no going back there. Went there last summer and service was good & figured that it was still going to be the same. Too bad as the food & service was good but guess that it back to what it used to be.

Glad this happened as I was about to buy some one a gift card. I have never seen a manager on the floor at any time we have gone in the past.. I love it when companies wonder why their business is bad.

We have a gift card that was given to us in the past. Unfortunately we have been to your facility many times and did not use the card given to us. f Friends stated that they went to your facility just to be informed that their card was expired.

I went on line to check our card and discovered that our gift card was no longer valid. I understand that you have many customers and my complaint doesn't matter to you but we will not return to your facility as well as recommend to our friends not to go to your facility and not to give your gift cards.

We have in the past enjoyed going to Applebees but because we forgot about a gift card given and paid for by that friend and not honored by you, we will not return.

A friend and I went to the Fenton, Mo. location. Ordered Strawberry daiquiris and they were not good. Color of a light pink lemonade. Did not taste or look like one. Said they had new machine and bartender was trying to figure it out.

They did offer us new ones but we said no. I ordered cheeseburger and fries. They brought me my burger and said fries would be out soon. I have never eaten anywhere that the meal didn't come out together. I believe it was the manager that came by and said you didn't get your fries yet?

Told her we were disappointed in our drinks also. Almost done with burger when fries came out. They took a $1. off our drink price. We were happy with our waitress. Felt sorry for her with the food coming out different times and drinks not being good.

She kept apologizing…

Applebee's ,Marinette Wisconsin, This restaurant is unacceptable. We had two tables pushed together, no one would wait on us because the tables belong to two different servers, I had to ask for someone, because they were deciding who should get us.

Gave us two kids meals when we asked for one, put the other one on the two for $20, telling us they would take it off, never did. we order it again, didn't get the burger until we were ready to leave, that burger was dried out and the meat burnt but covered with cheese to hid it, tasted burnt.

I talked to a manager and she told me we are busy and the grill is full, you have to wait for the redone burger, This happened on November 24th. Black Friday at noon, Marinette Wisconsin, restaurant. They do not care about customer service in that…

I ordered takes out curbe side.. Big mistake.. Boneless wings were soggy and cold. One very small cup of ranch. Beer nachos.. All ingredients in small individual cups.. Not even enough to cover the amount of chips they gave us..

One tiny cup of sour cream. We had to put it all together and microwave it.. Horrible! A burger with cheese. No condiments in the bag. We weren't asked when we placed the order if we would like any.. Had to wait forever when we got there..

Had to wait forever for ketchup and mustard.. The person bringing out the order said they were short on staff.. Really... Couldn't tell.. We didn't even eat the food.. Waste of money.. Called Chili's next door and went back out and got some real food.

Do not order from Applebee's

On Thursday 11/16/17 I was having lunch at Applebee's located in Duluth GA on pleasant hill Rd. and a roach was crawling on the chair I was sitting in. When I told the manager all he said was " sorry, we just had the exterminator out earlier this week" the waitress was nice enough to move my table.

If I wasn't pressed for time and hungry, I would've left. This was the worst experience I've had at your restaurant,

Have worked at Applebee's for like 5 weeks every single day I'm the one that goes home early I understand that I am a new employee but after being there for an hour and 15 minutes and then they send you home is absolutely ridiculous and unacceptable I've tried to talk to them and they keep their favorites and I sent everyone else home besides the fact that when we don't have a host I still have to pay 1% for doing their job and have to pay for it

The food was nasty! I got the stir fry which I have always loved. It wasn't on the iron skillet like it used to be and not sizzling. The rice was mushy and the steak was fatty and tough! The worse food ever.

I was so disappointed because I was looking forward to eating there after shopping. We were in Jasper, IN today, 11/08/2017 shopping and was stopping there on our way home to Bedford. I would not tell anyone to eat there anymore.

We were supposed to have our Xmas party with the ladies at the one in Bloomington, IN. But I'm going to see about taking them all to Chillis or somewhere else!!

We were traveling home from Cleveland Ohio. Stopped in for dinner. I ordered a Chicken Fajita Roll up. It come 95% lettuce, 3% Cheese and 2% Chicken. Expressed this to our waitress; showed her how much lettuce ( I did not order a lettuce wrap ) she said she talked to a manager and she would be by.

My husband only received 1 refill on his ice tea. I ordered a Butter blonde brownie and received the brownie bites. I expressed this was wrong. To put the brownies in a box to go and reorder the Blonde brownie.

It came on a black iron skillet but it was NOT hot. I was so disappointed. Waitress said they were going to take off brownie bites on my receipt and a manager never showed and brownies were not taken off bill.

It was a total bust. What a disappointment when your restraint was not busy…

My Bible study group of senior women chose Applebee's in Escondido for our last meeting. When it came to getting our bills, we asked for our senior discount. What was done made our dining experience very uncomfortable. The discount was given on the entire bill and applied to only one of the guests bill.

There were 6 of us, 2 had individual meals, 2 shared the 2 for $20 and 2 of us 2 for $25. We asked for individual checks accordingly. Because the discount was applied to only 1 check, we were left to work out the discount between us ourselves.

This was very uncomfortable and we should not have had to do this. The manager did explain why it was done this way, but it should have not been done this way to begin with.

Also, my ribs were dry and over cooked. Considering that it's an item on…

We took another couple out on Oct. 28th for our 56th wedding anniversary. My wife and I ordered the 2 for $25 dinner. My order was the half a rack of baby back ribs. This was the most misrepresented, falsely advertised BS I have ever seen described in my life. We have eaten baby back ribs for many years all over the United States and never seen a full rack in a restaurant or when purchased in a grocery store consist of less of 13 ribs. Or, a half rack less than 8! I received 4 of the smallest ribs I have ever seen in my life! after spending nearly $70.00 we will not be back and certainly let our friends know about this.

Thanks for cheating senior citizens!

A GROUP OF US WENT ON 10/31/17 AROUND 5PM. SEVERAL OF US ORDERED SALADS(MYSELF INCLUDE). MY SISTER AND I ORDER ICEBERG LETTUCE AS WE ALWAYS DO. SHE GOT HERS AND SO DID OTHERS. MY CAME WITH A SMALL AMOUNT OF RABBIT FOOD AND DIDNOT HAVE CORRECT DRESSING.

I TOLD WAITRESS, SHE TOOK BACK. CAME BACK AND SAID NOT ICEBERG LETTUCE IN RESTURANT. I SAID YES. SHE WENT TO GET MGR. I SUPPOSE. BRUCE CAME TO TABLE AND SAID SALADS ARE PRE-PACKAGED. I SAID SO? WE CAN'T MAKE YOU ONE.

I SAID FORGET IT AND HAD NOTHING. I GO IN THERE A LOT. LAST MONTH THE WAITRESS ADDED ADDITIONAL ITEMS + ICEBERG. ALL THIS REFUSAL FOR A SALAD. ALL I WANTED. POOR SERVICE. WAITRESS WAS GOOD.

Oct. 10th at 330 in the Latham ny store my wife and I went to applebees for diner I bit down on something hard in my steak hurt my tooth ,and had to see my dentist. our food was cold .

9 out of 10 time your vegetables come out cold but not the whole meal. we paid our check and went home and got a pizza We wasted 50 dollars on a meal we could not eat ,then pay for a pizza

Had a drug rep lunch food was cold,missing a whole order and side dish missing with one. when we cld the applebee's they agreed to fix the missing order and stuff no reference to compensating we had to ask for it. Then they gve a 1/4 of a piece of brownie in a cup with a tablespoon of ice cream very cheesey for a large corp.

I was at the Applebee's located at 2500 Capitol Mall Drive in Olympia, WA. I ordered the four cheese mac and chicken tenders meal; when I got it the pasta was cold. I also had to ask for plastic silverware when the food arrived because the silverware was dirty.

When I let the waiter know the four cheese mac and chicken tenders was cold he asked if I wanted something else. I asked for the whisky bacon burger; I waited for over 15 minutes and it still wasn't done.

I decided to leave and I let the manager know about the food and service. He was very nonchalant and didn't care that I was a dissatisfied customer. I was there Oct. 30th between 6 pm. m.