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Audi

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44 complaints

Complaints

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Saria hashim

Apr 19, 2015
0

I have an Audi Q5 model 2010. The car is on 120,000km, and it was in the dealer service shop in Saudi. I have a big issue with the engine oil leaking inside the engine block and the turbocharger is not working properly.

I have made all the required services every 15,000km in the dealer service shop, and during that time, I complained alot about low oil level every 2500 km. It is a manufacturing defect and Audi doesn't want to accept that.

They have to accept that Audi engine life is only 120,000km or they have to fix the engine or buy the car. None of that was accepted and they want me to pay about 7000 US$.

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Anonymous

Feb 16, 2015
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the abovementioned vehicle was owned by me since the year 2005 , it was a 2003 model and was sold to me by the authorised Malaysia Audi dealer known as EUROMOBIL SDN BHD. Since then I have spend approximately RM100,000.00 cash on the repairs and maintenance of the car and it can be said that the car have parked and stayed longer in the audi approved workshop rather than for my usage.

I was advised to change complete transmission unit because of mechanical fault (clutches slip) and then it was instructed by Audi Euromobil workshop to pay the sum of Ringgit Malaysia Eleven Thousand Six Hundred Forty Two and Five Sen (RM11,642.05) (in which 40% was requested to be paid upfront for them to proceed ordering the gearbox)

Upon their confirmation that the Gearbox has been repaired, I have paid…

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Anonymous

Feb 16, 2015
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I live in west lafayette, IN and drive an 99 Audi A8. Three weeks ago I had an immobilizer problem. I took my car to the Lafayette, IN Mike Raisor Audi dealer in Lafayette, IN. I have not had a call back yet.

A week ago I went in on a sunday and was told that they were short a staff member due to training. I was told that my car would be looked at by monday. It is now Friday. I am getting ready to go into the dealer tomorrow to see what is taking them.

I am very dissatisfied with Audi/Wv. My dad just purchased a new Jetta. I hope this kind of service is not to be expected or I will make sure everyone I know does not shop there.

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Anonymous

Feb 16, 2015
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I purchase a new A5 Cabriolet in March of 2011. This was done in the evening in Fort Meyers Florida. After the deal was done my wife and drove from Fort Meyers to our Venice Florida home, about 1 hour, 15 minutes. It was night when we left the dealer with the new car. Upon inspection the next day, there were 2 marks, one scratch on the inside of the windshield and one within the windshield itself. I took the car back to the dealer about 2 weeks later when the marks continued to annoy me.

The dealer suggested that I was responsible for theses faults. They called in a glass company and they could do nothing. In the meantime, I drove the car to my Indiana summer home and an friend who works in the automotive glass business in Indiana looked at the defects and stated the one mark was a defect…

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Anonymous

Feb 16, 2015
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i have a 2011 audi a8 and my i phone will not work via blue tooth in the vehiclel i purchased the car at schneider nelson in eatontown, nj. i have brought the car car there no less than three times. i was told it was because i had verizon instead of att. they tested it with a salesperson's att i phone and it worked. i explained that the phone works in my wifes a4, and my partners a5, and my friends a8 of the same year. nonetheless i changed carriers at a cost of $250. and of course the phone and mmi system closes down every five minutes.

i then gave up and and tried dch dealership in millburn nj. i explained the problem, and told them i needed a new blue tooth module, i even checked with parts to be sure they had it in stock before i wasted my time going there. need i say that when i went…

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Anonymous

Feb 16, 2015
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Dear Audi, I'm proud owner of 2 Audi A6 cars. I had problem early in December with one of them model 2010. the whole MMI system is not working I i have humming noise coming from the steering wheel. also the gear box is not shifting smoothly. this is my 4th time to get it checked with no solution. I booked this appointment in 5th of december but they said their schedule is too busy they can only accept the car in 25th December.

I took the car there and it took them 6 working days to just check the car. then the called me and they said as usual we don't have the spare parts and we have to order it from Germany. now it has been 47 Days since i booked the appointment and the car is out of use for all that period. I need a resolution as quick as possible I really cannot accept that from Audi.…

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Anonymous

Feb 16, 2015
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4/29/2013 Steven had an accident.

The car first hit the left side (when the airbags on the left burst out) then it didn't stop and continue to travel at 2 o'clock direction and finally stop by hitting hard on the wall. But a luxury car like Audi R5 the airbags on right hand side didn't come out to protect during final crash... fortunately Steven managed to survive the crash.

The driver seat is on right hand side but only the left hand side air bag is burst out. NO PROTECTION TO THE DRIVER!!

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Anonymous

Feb 16, 2015
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June 2011, I took my car in for service regarding an oil leak. I was told by the service advisor that the fluid I saw was probably coming from the transmission and the only way to know for sure would be to allow them to drain and refill it however, there was no oil leak.

I chose not to have that done, instead I had the engine cleaned off and continued to monitor the leak. Around May of 2012, I took my car back in and told them the leak was still present. They kept my car over night and it was determined after a diagnosis that the oil was coming from the nipple that had been broken off of the p filter cap. 00 dollars.

My concern then and is still if the leak was coming from the bottom left side of the vehicle (where the oil filter is) then why is there oil on top of the transmission? Now,…

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Anonymous

Feb 16, 2015
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I am residing in jeddah. My company SCI gave me Audi Q5 2011 model.Webought this ca Ist JAn 2011 .I was very happy to drive Q5 brand new car. Iwas drivingA4 before we bought.Surprising to note tha exactly after one month the screen showed low level oil.I was very much disturbed. My driver went to Audi work shop jeddah, Dealer is SAmaco .

To my surprise they did not bother to check& they just added 1 litter oil .Again after 30 days same problem of low level oil occurred.Same action & added 1 litre oil.This kept on going. Lowlevel oil& addition of oil is continued till to date This month Low level oil showed twice and was fed up.

Sent the driver to work shop with clear instruction to drop the car at work shop and hand over the key to workshop manager.This time my driver…

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Anonymous

Feb 16, 2015
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There is is no doubt about the quality of Audi car. It is a great car. It was only recently when I took my car to Bahrain Agent for the 30 KM service, that I discovered the quality of the client servicing and dealing with clients.

It was not only that they have not even repair what I reported to them "Suspension problem", but they also spoiled other parts in the car, Fuel Pump and the Camera. It was so dangerous to drive the car with an obvious leak in the fuel pump with all the smell surrounding the car.

The Audi represetative assured me after TWO times of taking the car back due to the smell, that it is just a matter of time for the smell to go away. The second time, he admitted that there was something wrong with the fuel pump and this was fixed, as he claimed, only after 2 days after…

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Anonymous

Feb 16, 2015
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I have a 2004 TT, with 45,000 miles. In the past 3 years, I have had to replace an air bag, and air bag switch, costing me over $1000. Now the air bag light has come on again. I can not understand how the air bag system keeps failing, and I'm tired of paying for it.

I have 3 other cars of similar age, include an Audi A4, and have not had an issue with air bags. I consider this a design flaw, and strongly insist that Audi repair this for free.

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Anonymous

Feb 16, 2015
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My Audi A4 was towed to Audi Fourways by Audi South Africa on 17 November 2012, have since failed to update me on the status of my car. To get a courtesy vehicle, I had to fight tooth and nail.

Today is the 19th of December 2012 (over a month since this dealership took delivery of my car). In all that time, I have had no feedbacks, updates, or anything from the service advisor Sharon. To date, I have no idea what is wrong with my car - they advised Audi SA who then informed me, that my car would be ready for collection on 20th December.

I have just got of the phone with one of the other employees at Audi Centre Fourways who has now just advised me that Sharon is on leave (was not aware of this), and that my car will only be available in January. This is unacceptable.

I now have to hire…

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Anonymous

Feb 16, 2015
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9% on all CPO Audis. I went to the dealership in Gwinnett County Georgia, Rick Case Cars also known as Gwinnett Audi. 9% and that is all he could do. I purchased the car. Afterwards, I called the 800 number to discover that the dealership should have honored the rate if my credit score was qualifying.

My credit score was quite above the minimum. I am filing a complaint with the BBB and other offices in Georgia including the attorney generals office as well as the new CFPB. Either Audi is false advertising, the dealer is crooked or there is a disconnect with corporate and it's dealers which amounts to false advertising if the dealer isn't following corporate marketing initiatives.

I have contacted the dealership and Audi Financial to rectify, without any assistance. They have left me no…

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Anonymous

Feb 16, 2015
0

This is to put to your kind notice that i had recently booked an A-6 through your employee Mr. Rohit Suri. I had given an amount of Rs. 2,00,000/- in favor of REGENT GARAGE Pvt. Ltd. Due to some major financial issues I had to get the booking canceled.

And within 3 days prior to the booking i had informed Mr. Rohit Suri that I'll not be able to purchase the car so you kindly return my booking amount. After this I'm hearing from your side that you'll be deducting an amount of Rs.

50,000/- from the booking amount. I sincerely request you to not to make such deductions as U'r carrying such a big brand name and Rs. 50,000/- is not a small amount. May be for you it is but for me its something too big.

I really want someone concerned to look deep into this matter and understand your customers…

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Anonymous

Feb 16, 2015
0

0T . It was serviced before I bought it and the oil was changed. The car had done 33,000 miles and after driving 1,000 miles the oil indicator advised I needed to add 1 litre of oil. I tried to manually check the oil and discovered you do not fit an oil dipstick to this particular car.

I duly added the oil trusting Audi technology. After another 200 miles the oil level warning sounded again which made me naturally suspicious. I called the local Audi dealer in Slough and they advised me that Audi cars can use at least a litre of oil per 1000 miles so I added another litre.

This stopped the warning sound so I continued my short journey to work. When I arrived at the car park I switched off the ignition and out of curiosity turned it on again. The warning sound came on again. I called the…

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