Belk logo

Belk

2.0
85 complaints

Complaints

Belk logo

Patricia J Bradley

Oct 18, 2018
0

I returned several rugs I ordered from Belk due to the cheap quality of the rugs. That was September 7 to 14, as the return department gave me several different call tickets. As of today, October 18, I have made phone calls almost daily since September 20, have talked to at least 15 different people at Belk and Synchrony Bank and still do not have this $1,500 credited to my Belk Elite account.

Finally, Synchrony put a hold on the interest on the account and assigned a case number to look into this. Talked with Belk Customer Service on October 8 and reached a supervisor in Jacksonville, Danielle, who assured me she had put in a credit that day and I would see this credit in no more than 7 working days.

Yesterday, October 17, still no credit. I called and talked with Danielle yet again who…

Belk logo

EVANDER E LLOYD

Sep 13, 2018
0

HAVE HAD BAD EXPERIENCES AT THE NORTHGATE STORE,TRIED TO GET HELP IN THE MENS DEPARTMENT FOR 30-45 MINS.EACH PERSON I DID FIND TOLD ME THEY DIDNT WORK IN THAT DEPARTMENT,YET THEY FOUND TIME TO WATCH ME AS I SHOPPED.NOT SURE IF IT WAS HOW I DRESSED OR THE COLOR OF MY SKIN,BUT EITHER IS UNPROFESSIONAL''''I DO HAVE A BELKS CREDIT CARD.THIS IS NOT THE FIRST TIME THIS HAVE HAPPENED'''HAVE FELT IT WAS TIME TO CUT UP MY CARD''''''I TRULY HOPE THIS IS NOT A STORE PRACTICE.IF SO YOU WILL LOSE A CUSTOMER.EVANDER LLOYD [423-316-7095

Belk logo

Rachel Shoenfelt

Jul 15, 2018
0

This is the second time I have went to Belk's in Lumberton, NC to purchase deodorant by Estee Lauder. The five pieced gift set with a 35.00 purchase, plus a 10 day supply of free foundation was not available. I am quiet upset about this since it's the second time in less than 6 months this has happened to me.

It would be nice to get the 5 piece gift set and foundation which is clearly advertised in your sales catalog. This came out in the Black Friday in July flyer. I am highly disappointed since I have not received one.

If possible I would like to receive one thru the mail or at the Belk's store in Lumberton, NC. I am willing to provide my phone number in order to pick this up but would prefer to have it mailed to me.

My mailing address is Rachel Shoenfelt, P.O. Box 503, St. Pauls, NC…

Belk logo

John and Inez Beek

Dec 20, 2016
0

We received your flyer dated for December 21 and 22. On the first page you refer to Christmas as x-mas. We are Christian's and love our Lord Jesus and do not appreciate His birthday referred to as Xmas. We love shopping at Belk and use our card often.

We feel using Xmas instead of Christmas could hurt your business. Thank you.

Belk logo

Kimberly Johnson

Aug 2, 2016
0

I have been purchasing all of my Clinique products from the Belk Store located in Chattanooga TN. at Hamilton Place Mall for years. The bonus items were going to be available on 8/2/16. Last week I purchased my foundation and preordered the city block to go toward the bonus items. I received a call last Friday stating the product I purchased did not have a total $ amount to get the bonus and I could add a $7.00 item to make up the difference. I never called the store back to add another products and when I checked my bank account this morning identically another $7.00 item was added to my preorder because the product I ordered was $24.00 and something.

I have a problem with additional funds being taken out of my bank account without permission. That is stealing, theft... I did not have a…

Belk logo

Barbara madison

Feb 28, 2016
0

I love and buy Givenhchy products and am very unhappy that Belks has now discontinued the sell of my favorite. Please reconsider selling Givenhchy for us the long time patrons in Warner Robins GA. Store always has dirty dressing room floors and corners on the floors nasty, broken locks and doors. Selections are great. Service good. Await your response.

Belk logo

Jim Garber

Aug 9, 2015
0

The heels come loose after a month of casual wear, the side came unglued from the sole at the heel, and the bottom of the shoe came unglued, then after 3 months the bottom of the heel came apart completely. (New Balance 608 9 1/2 4E). Going to have a hard time shopping at Belk ever again.

PreviousPage 3 of 3
85 Belk Customer Complaints – File Yours at HissingKitty – Page 3 | HissingKitty