Patricia J Bradley
I returned several rugs I ordered from Belk due to the cheap quality of the rugs. That was September 7 to 14, as the return department gave me several different call tickets. As of today, October 18, I have made phone calls almost daily since September 20, have talked to at least 15 different people at Belk and Synchrony Bank and still do not have this $1,500 credited to my Belk Elite account.
Finally, Synchrony put a hold on the interest on the account and assigned a case number to look into this. Talked with Belk Customer Service on October 8 and reached a supervisor in Jacksonville, Danielle, who assured me she had put in a credit that day and I would see this credit in no more than 7 working days.
Yesterday, October 17, still no credit. I called and talked with Danielle yet again who…