Best Buy

I purchased washer and dryer in 2021. The dyer inner glass got broken. I have called best buy to let them know since I had purchased ensurance for those Items. Initially they let me know that I was covered and somebody also called to get the model of the machine so he can purchase the item that was broken before the technician came over to fix it on 03/14/2023.

When the technician arrived, he told me that they do not cover that part of the machine and that they cover only functionality issue. They make me feel like they were going to fix and never make it happen. I was so dessapointed about the entire service and that will be the last time that I am buying something from best Buy.

They are talking about functinality, it is logical that if that inner glass on the dyer door is broken the…

Ive never had good customer service. Nobody seems willing to help, they give bad information (even when locating an item) but today was the worst when a child was in the checkout line who was asking about prices (hes young and

doesn't understand money) and left without purchasing anything and the cashier with his clocked out buddy started making fun of the kid and calling him stupid. I get the child was probably annoying but in front of a full line of people the cashier called the kid stupid and he was just stating a fact.

He then cashed me out with a condescending tone. I called the store to speak to a manager just so they could remind the cashier what's appropriate to say in front of customers, waited for 5 minutes to talk to a person where they said they would forward me to a…

Someone bought me a $500 gift card, and when I went to use it, it says it was expired. I contacted best buy about this, and they put in a help ticket and told me I would be contacted in 5 business days.

I never heard anything, so I called again and was told the card info was wrong, yet nobody bothered to contact me. Yet again, I was told I have to wait ANOTHER 5 days until they can get it handled and then reissue me a new card!

There was literally zero care from ANY of the people I've spoken with and was even refused to be transferred to a supervisor. Their phone customer service, along with their in store service is HORRIBLE! Once this issue is handled I will never spend another dollar with best buy

I scheduled a pick up for a return of a 50" tv on Saturday because I was told I had to be home between 7am & 7pm the day of the pick up. I waited and waited . No one showed or called to say they were on there way.

I called the phone number back and told them at this point I want to return both tv's as I am done dealing with this department. I can't understand half of what they are saying and they are so condescending to the consumer.

I will now have to try setting up another pick up which I will have to miss work to be home since they can't narrow down until just before they are ready to come to your house. Both of the tv'sneed to be returned by March 17th per your policy.

I am 65 years old and cannot get them into my vehicle. This pick up of both tv's needs to happen very soon. I am…

I went into the Nanaimo Best Buy yesterday, March 11 to exchange 2 unopened electronic gifts. One was a tablet and one is a wired Google door bell. I managed to obtain the receipts for both items. The door bell had been puchased during COVID in late 2021 and it took a considerable amount of time to obtain the reciept as the purchaser does not reside in British Columbia.

Please note as I have previously worked in Customer Service, I thought trying to get the receipt would be the correct thing to do. The first associate just started by going on about a 30 day return policy for anything electronic and told me he would have to get a manager to assist him.

Tyler, a team lead came to the desk.

First thing he said was again referring to the 30 day return policy. I understand policy`s but would it…

Let me start by saying how long I have been shopping best buy 30 years easy ---- that being said I have never had a worse experience and the lack of follow thur by a company I truly trusted, my house is full of items brought at your stores. 00 but that will never happen again for the way I was treated and to try getting a corporate phone number is like a death wish because you get the answer there isnt"t one -------- my complaint is really a very long one so

all I wanted you to know is for me is I will never come back I was a annual member for in home service ---- your loss------- and a very disappointed customer who will be telling anyone who will be listing or wanting to make a purchase from you my name is wayne worthington 951-388-4492

We order 5000 dollars worth of appliances. A refrigerator, washer and dryer. They were a no show on the first delivery appointment. I spoke to someone and they offered 10% off for our trouble. When they delivered the washer and dryer, the dryer had a huge dent in the side.

They tried to install it anyway but it wouldn’t work. So they brought a broken dryer to my house. The washer works fine. They took the dryer with them and said I would receive a call to rectify the situation.

Then the refrigerator came and it also had a dent on the front. They also said I would get a call to rectify the situation. When they called I explained the whole situation to the “customer service” woman and she said they can offer a $200 gift card if I kept the fridge as is.

I said no way and they needed to…

I bought a Sony Receiver. It said open box all parts included. Apon delivery I noticed the remote was missing. Okay so I plug it in excited to enjoy some music. I push the on button and nothing happened. I paid 20 less for a product that does not work Marcus C Handelong

I bought a Microsoft 365 license, they gave me the wrong one, I called Best Buy customer service, they transferred me to 4 people, nobody helped me with the problem and the last person who answered me called Joe, very incompetent, left me on the line, he treated me super badly

Hello,

I am looking to speak with someone about a billing concern that has been going since last September. I have been charged for 5 phone protection plans for 7 months now and we only have 3 phones. I have called, I have chatted in, requested supervisor call backs, requested transcripts, escalations, was told no notes left on my accounts for some calls and chats etc etc. My most recent interaction was this morning when I was called apparently by a supervisor who informed me the 2 extra accounts have been cancelled but i would not be refunded for the 7 months I was charged in error. They stated per terms and conditions I needed to call to cancel. Well as stated above I have been reaching out for months (being told it was fixed) with no resolution so I am rather upset that I was…

00 on a washing machine and can't get it delivered at a time that is convenient for me. I was told delivery would take place next Tuesday, from 7 am to 7pm. I selected Tuesday. I'm ok with that day.

I'm not ok, however, with the 7 to 7 time frame. I spoke with the store manager today and he nicely explained your delivery policy. I told him that I'm receiving medical care every day in the mornings and that a morning delivery would cause me to miss my care.

I explained that anytime in the afternoon is fine, but was told he couldn't guarantee me an afternoon delivery. I cringe at the notion that someone receiving cancer care would have to choose between care and delivery of a much needed appliance.

What about those who might get fired if they miss work in order to accommodate your…

On 11/6/22 i ordered appliances. On Nov 16 the stove in original order was canceled. There was a separate order created for a new stove. ON 12/2 I RECEived a notification that my bbcc was charged. I called and asked what the charge is for.

They said a washing machine. I said i already paid for the the washing machine on 11/6/22. I disputed it. They said you owe it. I said i have 1 washing machine not 2. They asked for paperwork I said how no paperwork for sometjing i never received.

I had store manager try to help me. No receipts couldnt help. 00. Which they continue to deny they made an error. At this point i am filing a complaint with all departments.

We were having problems with our LG refrigerator, so we called the Geek Squad after the manufacturer warranty had run out (we purchased the Protection Plan). They informed us that we didn't have any certified techs in our area. After several phone calls, emails and text messages, we finally were directed to the Geek Squad Exchange team.

They determined we just needed to do an exchange. An appt was set for Best Buy to arrange to deliver the refrig and pick up the existing one and haul it off. Here is what happened next. Appt set, time window set, then the appt was cancelled the day of the delivery due to a truck breakdown.

We had already emptied everysthing out of the unit, so we weren't very happy having to put everything back! Appt was rescheduled for 4 days later. Not happy about that.…

I bought a tv for my gf for xmas. She just moved in to apt and we opened tv to put it up and when we turned it on the picture was screwed up and we noticed a hairline crack on the corner of the screen.

I had noticed the box was dented and after putting the tv back in the box to return i noticed dent in box is where crack on tv was so this halpened in shipping or at store loading. I tried to go to best buy in plymouth mass where i purchased it to see what they could and they totally dismissed me and were very rude eapecially the manager.

I spent $250 on tv and got a broken product and thry said oh well. I expect better from such a large company. Please email me and i can forward emails showing i purchased etc. I am horrified at how i was treated and how you sending me a broke tv is…

Worst service on the delivery and pick up of our refrigerator. We have been inconvenienced for several days due to multiple cancellations of our scheduled delivery & pick up of old refrigerator. Two days we had to empty our refrigerator/freezer in order to prepare for the delivery which didn't happen at the last minute.

Bad communication from Best Buy. Have tried working thru Geek Squad extended protection with no results. We need to have someone contact us who has the authority to remedy this situation. Please call me at 706-817-9314 Patricia Okenica

Back in December I placed an online order. It was a Gaming laptop and VR System. The order was placed on 12/15/2022 and was supposed to be delivered by Fed EX on 12/17/2022. The merchandise was stolen and never delivered to me, however FED EX said it was delivered.

They just took a picture of the label, it doesn't show where it was delivered or where it was left around my home. I immediately contact FED EX and BEST BUY to let them know. An investigation was done. A credit was issued from Best Buy for both merchandise, however my complaint is with Best Buy investigation department (who works on the back end).

Progressive leasing who partners with BEST BUY says, in order for me to be issued a credit on their account, BEST BUY investigation department needs to forward them the Investigation…

THEY TRIED TO CHARGE ME FOR FIVE COMPUTERS AND I ONLY PURCHASED ONE. THEY LIED TO ME ABOUT WHEN MY 14 DAYS WOULD BE CONSIDERED UP. THEY SAID IT WOULD BE THE DAY I RECEIVED IT. IT WAS FROM THE DAY I ORDERED IT.

THEY SAID IT WAS AN ANTI-GLARE MONITOR I COULD NOT VERIFY THAT TO BE TRUE. THEY SAID I WOULD HAVE TO BUY A SEPARATE KEYBOARD AND MOUSE BECAUSE IT DID NOT COME WITH ONE AND THAT WAS NOT TRUE. THEY CAUSED OUR ACCOUNT TO BE FROZEN WITH OUR BANK CARD CAUSING EXTREME EMBARRASSMENT AT DINNER WHEN TRYING TO USE THAT CARD.

WHEN I TRIED TO CONTACT A MANAGER I WAS LIED TO REPEATEDLY ABOUT THEY WOULD RETURN MY CALL. I TRIED TO CALL HEADQUARTERS AND COULD NOT REACH ANYONE ONLY MACHINES AND THEN SOMEONE WHO COULD NOT SPEAK SLOWLY ENOUGH AND CLEARLY.

AFTER APPROXIMATELY 10 CALLS I FINALLY…

I went and purchase a Ring -Wi Fi online and it didn't work so I went to the Newington Best Buy in CT for a refund. The serial # didn't match with the box so the supervisor there named Fernando gave me a hard time and blame me for what happen.

He got loud and told me that it was my responsibility for not checking the seal in front of other customer. I was embarrassed and dissapointed. I think that the supervisor was very unproffesional for not knowing how to handle the situation better.

He could have easily told me that he couldn't help me and gave me the Best Buy customer service and had them help me instead.

I purchased a laptop from best buy, they shipped it in a timely manner but to an address that was not even associated to my account. The address they shipped to was in my small town so I tried retrieving it from the resident there first.

The resident admitted that she recvd the laptop, but refused to allow me to recover it. I then called best buy customer service and they said I would get a replacement in the next few days. Needless to say, but that didn't happen.

I again called support after several days and noticing on my account that it still had not been shipped. They stated it was "on hold" for "investigation". This investigation included a background check, and "other things" I was told. The representative stated it may be 2 weeks before being shipped to the correct address.

I use…

I went to the Best Buy in Santa Fe, NM on Thursday 3/2/23, as my phone had just broken and I needed a replacement right away. They had one in stock (Samsung 23 on Verizon), which I agreed to buy.

After purchasing it, the salesperson gave me a $50 gift card as a promo, then he tried to activate my phone. He tried to activate it on 3 different computers but was unable to activate it. At that point I asked him to just refund my money and I would go to Verizon to get a phone.

He did that, then informed me the $50 gift card was no longer active and asked me to surrender it, which I did. I went to Verizon and was able to get a phone. 49). I looked at my receipt and found that they had subtracted the amount of the $50 gift card.

I went to the same Best Buy today (3/4/23) and explained the…

I took $1,235.00 cash into the Terre Haute, Indiana store to purchase a laptop…..the total came to $1282.93 I should have only paid $47.93 difference….instead I paid $147.93 they said I only gave $1135.00 and their drawer was right….that’s just not true! I know how much cash I had! Never again will I do business with you!!

Long story short, there is little to none communication between corporate, installers and sales personnel. I had ordered 3 kitchen appliances starting last February. Had some delivery and installation issues with the first two, but they were supposed to measure for my oven, they did not, they oven didn’t fit.

It took a month of it sitting in my kitchen before they could figure out who was responsible for picking it up. They ordered me a different oven, ordered it to receive in 5 months. 4 times they said it was in, scheduled delivery and cancelled shortly before delivery date saying it was not available.

This has gone on for a YEAR. Yesterday they teased me again with a delivery date for yesterday. I waited all day- no phone call, nothing. Called, finally talked to a supervisor after on…

I can't believe you let Chris Tymchyn go at the worst possible time. He is going through a divorce from my daughter. I would've thought you would want to help him instead of stab a knife in his back after he gave your company 22 years of his life. You should be ashame!!!

Just because he has no PTO time doesnt effect his job ability. Please reconsider that decision to let him go. He knows he has no PTO time to use. com

I have been dealing with a broken phone on an insurance policy that has been going on since Sept 9th 2022. To date as of march 2 2023 this issue is still outstanding and now the phone rep not only could not find my policy claim but when he sis he informed me that the 1700 plus dollars that has been taken from my credit card does not exist.

So as you can imagine there is a huge amount of frustration on my side and all i get from the phone is I am sorry. After 7 months of hearing I am sorry that is not cutting it anymore.

Then when he informed me that there was no deposit taken from my card so a multi billion dollar company takes from one of there former loyal customers; And to add salt to the wound i had to update my payment information so that i can continue to pay for these policies…

00. Crew of misfits hook up my Gas Dryer and failed to use proper Gas pipe sealing method. Tucson Gas had to come to my home and correct Deadly problem. Recieved no help from Best Buy on Broadway In Tucson.

The absolute worst customer service I have ever experienced in my life. I ordered a washer and dryer from Best Buy. I have had a scheduled delivery every day this week with a four hour time frame. The first day they just didn’t come at all after waiting four hours for them to come.

The next day they came told me they will not unhook old unit and that they will not wait for me to unhook it. They have rescheduled every day this week after with no show. I cannot get a refund or my units delivered at this point.

I now have forty hours invested in waiting for the units to be delivered with no outcome. Do not buy anything from Best Buy it will ruin your life guaranteed.

i tried to take purchase a new via your promotion i could not because it required a password that i did not know so i purchase a samsgumg 22s ultra my main corn was that i was able to have my large music and picture of my grand kids but its not possible and that was my major concern and that why ii bought the sansumg to much to explain in email but i was over charge for item twice mislead about what the new phone could do the most inportan and

still keep my old iphone i reality need to tall to a live person because involve over 15 phone call and transfer over 15 visit to please have some contact me 909 8161286 or 909 8296794 asap thank you

Poor customer service. Rude employee. Unknowledgeable geek squad members spent time with 3 on the phone for hours. Was told to go to the store cause they couldnt figure out how to help me download my free virus protection that came with my new laptop.

Told me to go anytime never told me I needed an appointment or there would be a charge. Employee at store made me go to the car in rain to get my phone with my receipt in it and never even looked at it when I came back just asked my number pulled it up on the computer.

Then told me if I didnt want to pay just return thr laptop and pointed to where I would return it. Nice customer service. I have to pay for free app when your own geek squad members couldnt figure it out on the phone??

I went home called 2 other times none of them could…

Today was the second time in less than 9 months that Bestbuy has botched an order and caused me incredible stress. First. It was a washing machine debacle in which I was blown off for delivery and then they made it next to impossible to cancel the order.

It took 6 phone calls all consuming an hour each . I was passed on from person to person. Today. Strike 2 they are shipping my order to a wrong address in which they refuse to try and correct. 4 one hour calls and Noone has the skill to stop the order.

They want it to land in the wrong spot and then begin the process of a return. Which will be in another state and impossible for me to do. I am so done with the incompetence of this company. I vow on my life to never make a purchase from them again.

I plead with everyone on this earth to…

I have waited 4 days for a data transfer on my new laptop computer which cost me 2 days of work and finally picked up my new pc. After 2 new pc’s the 1 they sold me has no camera, even though they said it did. After being a Best Buy customer for 30, no more!

Best buy have the worst customer service line. It goes to different locations, some of the locations you can hear the other people talking and hear what they are talking about so loud. I stay on the phone for hours with no results.

I'm a total tech member for what, can't even have any tech walk you through what they will send moon to do. Best buy store is far from me or I would go there for the results. I called 8004335788 spoke with Mesh said she couldn't find my ring camera registered but she found my blink camera which was on the same receipt this is sad because 1-888-237-8289 said they could make me an appointment to have someone come out.

I don't know why my camera can't update when someone from bestbuy installed it. They need to train people to do their job. All the customer…

I bought a washer in Nov 26,2022 upon delivery on Dec 2, 2023 it was damaged I was offered buy the delivery team a egift card of 100$ which I accepted. Upon many phone calls to best buy I still yet have not received this egift card!

I have totally lost faith in best buy... Bill number IR67463148818611734 Number of delivery 674631488 I was told a email was sent to the manager of the store and no response. I am in Vaudreuil Dorion, Quebec ,J7B0B6 Waiting to hear from you, 514 887 4315

Bought a doorbell camera and had it installed for my 91 year old father online at no time was he told it needed a service agreement when the trail period ran out the time had lapsed to be able to return the item. I tried to get help from the bestbuy was given the run around, wrong information.

00 a month my father lives on a fixed income and this is not right. I will continue to write reviews and post on social about the Arlo the doorbell camera company and Best Buy, I guarantee you I will cost you more sells than that door bell camera cost me.

I have been given the run around in attempts to be refunded for an order I dis not receive. After explaining the issue to customer service and that ontrac stated they did a search that concluded that they lost the package for Order Number: BBY01-806742094772. Bestbuy said I had to file a claim on my own and now ontrac stated that is best it’s responsibility to file a claim directly on my behalf.

I ordered a new Gaming PC (Feb 15th) for a birthday gift, i paid $93 for shipping to have to have it here the (feb 23rd). yet the days have come and gone. I've received my money back for the shipping but that's not the point. It says it will be delivered here by tomorrow with no shipping label yet created, now as a customer the money on my credit card will take several business days to clear if I decide to cancel, or just be stuck in this limbo where {it may be delivered by march 9th, if not we'll refund you" your agents have been zero help, they all want to transfer me to a specialist but your chat fails to connect me and rinse and repeat after 6 agents and no more patience I just want more info on when the item will be stocker or a more accurate delivery date.

order ID--…

You’re costumer service does not exist. Absolutely rude and absolutely no help at all I was sold a TV that requires additional features for it to work. I was repeatedly told just “ plug in into the wall” LIES!!! I wish I would have checked out Best Buy’s credibility which is horrible!!

I will rejoice when you go under. And hopefully it will be very very soon!!!!!!!

I am emailing about a poor experience I just had with one of your associates over the phone at your Tulsa Oklahoma mid town location regarding a recent purchase I made.

My purchase was made on 2/10/23. I received updated emails that the shipment would be arriving earlier than expected and this would be Saturday 2/11/2023. Saturday came and no package. On the Best Buy app I was able to see that Fed ex report the package made it to Broken Arrow but was damaged and therefore delayed. Saturday evening rolled around and I checked with the Fed Ex 800 number and and received text messages that another label was created out of the Ardmore location and a shipment was schedule to deliver. Sunday rolled around and still no update on either site. The information states delayed.

I reached out to Best…

Today I went into the Best Buy in Port Charlotte to buy a 75” Q80 Samsung and a Samsung Smart Watch. These were to be replacements for recent Hurricane damage. I would expect to spend about 2,000 Dollars. I could not find a Customer Service person at either areas, then a rep came up to me and asked if I had an appointment?.

I asked what is that and he said I had to register and he then said I would be 7th in que I then asked if the person would be able to help me in both purchases. He said I would have to reregister for that.

When I asked how long it would take to see someone he said he had no idea. When I went up front to see if that was a standard practice I was told in a very sarcastic tone that’s how it went.

I then said I guess I would go over to Sam’s, she said “ what ever”.…

Approximately, a week or two after I took delivery on my new LG range, I reported a problem with the burner flame height to Best Buy Geek Squad. They had the delivery company come back out and try to adjust the flames.

It takes a unique sized screwdriver and they did not have one and unable to find one. They reported this problem to Best Buy. ) I have called the Geek Squad at least 15 times and was put on hold and cut off virtually every time.

I was promised by almost every representative that they will call me back if we get disconnected. NOT ONE PERSON EVER CALLED BACK. I still have a new stove that isn't working correctly and I wonder why I ever chose to purchase from Best Buy and also purchase the extended Geek Squad warranty protection plan because they have not done one thing to…

After Waiting 10 minutes on the phone I am told there's no way to contact a store to ask a questions about what they have on display! My wife wants to see a specific refrigerator and the drive 20 minutes to get there to be told it's not there is a waste of time period to not be able to speak to someone in the actual store it's absolutely stupid .

People need to be able to interact with the actual store and not some person a 1000 miles away that has no idea what's going on in the store. I manage a retail store myself , and not being able to speak to someone other than an International number is a total waste of people's time and effort.

I am looking for a way to go and buy 3 or 4 appliances from some place else because I can't talk to anyone in a store.

My name is Tobie Fortes. Best Buy is making a $3.99 charge to my American Express card ending in 321002 every month that I have not authorized. I want this stopped immediately, as it is not authorized, in fact I don't even know what it is for. I have provided my contact information should you need to contact me.

Tobie Fortes 34 Kristen's Way South Easton MA, 02375 508-873-6297 tacalley@verizon.net

I called the store three times. The automated service would not connect me with the store manager. Twice I was disconnected when waiting to speak to the Geek squad, finally got the .geek squad and was disconnected,

Your automated systems is not customer friendly. Edith Pestana

Washer was installed 2/18/23 without the dryer.. they ran one cycle on the washer and said it was good we found out it was leaking so I called them Sunday and told them we had a leak with the washer.

They were going to be delivering our dryer Thursday 2/23/23 they said they’d fix it then. Came Thursday 2/23 and they said there wasn’t a leak I went to wash a load of clothes and came downstairs to water coming through the ceiling, the vent, the chandelier, water still in my washer it’s all down my walls.

I want every single dime for every repair my maintenance company is going to have to endure. They broke my pan that goes under the washer, completely destroyed it which is what I think is causing all this water damage I now have to face with not only Best Buy but also my rental company so…

I purchased a car radio and received a free installation. I received a call from Geek Squad tech and was he ordered what I needed. Get to the appointment and nothing was ordered, rescheduled after I was told I needed to order and was given a print out Brought the ordered product and other components to be installed and after 3 hours of waiting tech told me it was the wrong part.

Now I have a third appointment after having to order something totally different. I am driving 52 miles one way for this service since no other store is closer to go to not to mention losing three days of work.

72 was mailed along with my statement on February 3,2023, and according to the bank the check was written from cashed by Best Buy on February 14th. The check was the total amount that I owe. The check was was sent on my behalf from a title company named, First Equity Title in Prescott, AZ.

Best buy still does not reflect this payment was made. The check was cashed by Best Buy but they did not credit the amount to my account! This is BANK FRAUD BY BEST BUY! I have called your so called customer service line numerous times, and they refuse to correct this! Please correct this issue!

My account is in my name, Deborah King last four of social:9238 my phone number is:480-600-1926. If I do not hear back by the end of the day I will have to file a complaint with the FCC and BBB as well as have…

I purchased a computer on 2/17/23 and was told that It would be delivered on 2/19/23 by a company named Roadie. I was told that I would receive a text message when the package was picked up and one when it was delivered and I never received a text either time.

I checked my tracking on 2/19 only to find out that the package was delivered on 2/18/23 @ 2:13pm but to the wrong address. It was delivered to 306 Woodbury pl Decatur, Ga and my address is 306 Woodberry pl Decatur Ga.

I have the proof from the map showing where my package was actually delivered. I went into the Best Buy where I purchased the computer and was told that I needed to contact customer service and I've been callinng since 2/19 and have not gotten anywhere.

I need this resolved immediately as I will not pay for…

My husband and I are in our 70s and when it was around had elite status. We purchased a second MacBook Air laptop in a year for another grandchild. 99 - - was asked to write a review - got CONGRATS that it was printed on line.

2023 where it was purchased and was told nothing they could do about it. ". I then proceeded to call 612-291-1000 spoke to 2 reps after extended waiting and information was taken for a second time - Twice I was transferred to another office WHICH after holding for 20 min.

the second time was told they are CLOSED on Sunday. Then on Monday I called the number again - spoke to a Sathma who gave me a case # 306 976 954 - upon her suggestion we went to store #554 the manager Val couldn't have been nicer, more patient and

sympathetic as he tried everything to rectify…

I went in and purchased a Call of Duty digital download card for 70$. These are usually marked vary clearly with the console they go to. Xbox,PS,PC, etc. well the one I got was not marked with anything but “battlenet” and it was right next to my Xbox live card so I figured it was the right one.

And after taking it home and doing all the steps I was informed I got the wrong card. And the horrible customer service at Battlenet suggested I buy a windows computer to play it on and I was not getting a refund or exchange.

Well I have been playing video games for a long time and have never encountered this. Needless to say I’m furious about this. I regret buying anything from Best Buy and will probably never do so again if this is not resolved.

On February 19 Las Vegas Summerlin location

We came to BestBuy to buy Google Pixel 7 Pro; however, we received a dud phone filled with batteries and ceramic plating inside. An absence of a phone is extremely unprofessional and a big disappointment. I drive 25 minutes across town after extensive shopping and I’m return I get nothing but a useless box filled with junk. My disappointment is immeasurable. BestBuy is a monopoly that prides itself in taking your money while leaving you without any costumer satisfaction. After enough years of long work and financial management, what would have been a 10 minute purchase has turned into an unfulfilling adventure lasting hours upon hours on end. With my found recommendation, don’t use BestBuy since clearly it’s not “best”.

Had a freezer delivered this morning. 5 freezer was in or checking out for anything wrong or if it worked or kiss my foot being satisfied or not! Before my husband could tell them where to place the ginormous freezer, these two men where gone and speed out our driveway!!

Never mind a Thank you horrible service ever!!