Booking.com

I contacted Booking.com regarding my awful experience in Glasgow at Bellway Commonwealth Apartments, I explained how bad the apartment was the attitude of the Manager that I had spoken to and I sent some pictures showing some of the issues. They sent me an automatic reply in that they would look at it and come back to me within 7 days. They did not contact me so sent them another message they replied almost immediately ( plenty of time to understand my complaint ) and offered me £20 which I told them that this was not acceptable and could I speak to a Manager they replied saying they would not do this.

Booking.com sent me an email asking about my experience at the Bellway Apartments which I sent in ( including some photos ) and guess what they did not appear on their website ( still…

Booking ref 1695876779 booking Hotel Meryan House Hotel 1st and 2nd October 2016. Your website on this hotel is outdated by 10yrs. The owners have been in the Hotel 29 yrs and said the information on your website is 10 yrs out of date. They update at least 2 times a year. My requests were not passed on to the Hotel for walk in shower and two beds not twin beds. The rooms are compact because it is a 500yr old building a Grade 2 listed.

Booking.com's website says Restaurant but theirs says it is only open Mon to Thurs. They say they do not have children under 5 but they do accept bookings for family's with children. They say there is no cancellation but a penalty payment is in place, if you book from them direct they have a full cancellation policy ( which we needed to do as the reason we…

On the 21st Sep, I booked 3 night at Łucka Residence for a cost of (Polish Zloty) ZTL 645 and I got the confirmation of the booking. On the 22nd Sep, I got from Booking.com an email, saying: "Łucka Residence has been in touch with us today regarding your reservation 1733000734. Unfortunately Łucka Residence won’t be able to honor this reservation and accommodate you on the dates of your planned stay. We sincerely apologize for any inconvenience this may cause.

We’re happy to inform you that we have found a solution for you. We would like to suggest the following accommodations as an alternative, which we believe will suit your needs: Przytulny Apartament w Centrum Warszawy - Klimatyzacja. Nowogrodzka 8, Sródmiescie, 00-525 Warszawa, Poland". On the 23rd Sep, following your instruction, I…

I had been using booking.com for years and during this time I felt comfortable about giving my credit card details to them. However, I realized that this was a big mistake because I understand that they just pass your credit card details to the hotel and feel no responsibility about it, they don't care if the hotel overcharges you or even charges you for nothing as in my case.

In August 2016 I've booked a room with Booking.com for one night in Barcelona. I gave the hotel my credit card no without my CVM. Arrived there, this is not a hotel, is a room in an apartment in a block of flats. The room is small, two persons hardly fit inside, the bathroom is glued to the bed, the walls are thin and the noise from the other 5 (I think there were 5 or 7) rooms of the apartment can be heard easily.…

I have serious Booking complaints about my last stay at "Pisa Airport accommodation".

- Only cash payment at check in - The place was extremely dirty - I got a room on the 4th floor and the place didn't have a lift (they should warn people about this) - No proper ventilation. Had to leave windows open all night and a whole bunch of mosquitoes got inside the room and my girlfriend and I got bitten very badly. - A group of girls stood in the corridor around 3:30am talking and laughing very loudly. They didn't stop even after I asked them to and when I went to reception to complain there was no one in there!

This is not the service I am used to receive from Booking.com. Places like this seriously damage a businesses reputation. I expect to get a full refund of the €45 I paid.

com. Judging by Internet reviews, I got lucky because the booking worked and I wasn't overcharged.

However, they keep spamming me mercilessly. I have made several attempts to get unsubscribed, without success. Their customer service email claims that there is an unsubscribe link in the email which I can click. I cannot see it in my email reader.

I therefore asked them to do it for me. They have continued to spam me. My next step is to start posting warning reviews on every travel site I can find and to institute a complaint against their ISP. com!

I booked this hotel with Booking com and was totally disappointed with everything about it. The beds were propped up on what looked like a rough wood pallet. Water did not work and were vey loose including very slow flow of water and a waste which did not do the job.

On the electric cooker all the element were loose and falling apart totally unsafe and it would be condemned under UK standards. Breakfast was a joke, just bagel and juice. Worst hotel we ever had any where. Complained to reception and he (the owner I think) said its a different country!

Last time I looked USA isn't a third world country. Shocking why do you recommend this rubbish?

This is a customer service complaint. Firstly I wish to commend the customer service given to me by Javier. He was so friendly and helpful, calling me back to fill me in on all the details of the booking I had made. He is excellent at his job. However before I got to deal with Javier I was answered from the booking.com Ireland number at 13.19 on 14/07/2016 by a girl named Vikki. She has to be the rudest girl I've ever dealt with over the phone and I am 53 yrs old so I've dealt with lot of customer service agents in many capacities over the years.

I wanted to explain to her that my daughter Grace who's name the booking was made in was not going to be able to travel for medical reasons. I had previously been on about paying for the holiday in full before my daughter but the hotel wanted me…

Reserved Oceanfront Vacation Rentals, 5445 Collins Avenue, Miami Beach (Florida), FL 33140. My reservation was for 3 nights, 1 apartment, July 9-12. Booking number: 530302133. I have already sent two emails to Booking.com’s customer service dept. regarding this reservation. This was not an apartment by any stretch of the imagination – at best an efficiency, but in reality a two bed hotel room with kitchenette. It is obviously a privately owned room as the closet was locked so the only available hanging space was a half dozen hangers above a mirror.

The beds were terrible; although two full beds in actuality only suitable for one person as two people end up rolling into the middle of the bed – my husband has traveled around the world and ended up sleeping on the floor as the beds were so…

com to reserve a hotel in Las Vegas using they Free Cancellation offer. Plans changed, I logged on and canceled the reservation a week before the arrival date, which still fell under the free cancelation clause. I received a confirmation email with a $0 cancellation fee clearly listed.

The day after I was supposed to check in, a $120 charge hit card for the previously canceled hotel. com with the email receipt of cancelation, and proof of charge. It has been two weeks. com has not done a thing to make this right other than state they did verify I was not registered as staying at the hotel and that I canceled in time to not be charged.

Disputing this now with my bank. This company is a fraud, they will scam you.

I recently stayed at the Hampton Inn in Boca Raton from March 9th-March 15. com. 54 for all tax. 54. 14. I would appreciate if you would credit my Visa Account the that overcharge.

com reservation and shared the credit card numbers once over the phone. com. They promised 100% refund. com customer service). Obviously, they processed twice by mistake or did not wish to refund so that they made another reservation. I requested refund back to the account immediately, yet with very insufficient investigation, they still insists that it was not their fault.

I believe I was overcharged for my 9 night stay at the Hampton Inn in Greenbrier Chesapeake, VA. 00 per day. 45 plus 13% state tax. 38 for daily tax. This information was intentionally withheld from me at check in time where i was NOT informed of this sudden hike in room rate.

Hampton Inn was supposed to honor the price I booked for. For this dishonest and illegal practice I vow to never stay at any Hampton Inn resorts. I was also slapped with a 14% daily tax which differs from the 13 % originally advertised.

I am only left with the option of reporting these hidden charges to the Federal Trade Commission.

Booked a room for three days. Had a change of plans and the hotel you represent online,wouldn't refunded 2 or the 3 days I paid for. told manager would be in to handle issue at 4:30. Showed up at 4:30 and no manager,was told they would only remind 1 of 2 day.

This is unacceptable and your company should intervene on my behave to solve this issue. Your help and time is appreciated.

com ever again. com Customer Service Team, on April 11, at 5:31 pm EST. com the charge, which was completed in late February 2015, would not be refunded by the Artist House. 37 back. com in stating they would in fact credit me, and then retract their offer in now three emails, inspire of the fact this is an emergency.

37, as assured, without delay or penalty.

com was awful. I took Pictures. I would like some sort of compensation for what I paid for the condition of the room. The Admiral Hotel - 813 Baltomore Ave Ocean City MD 21842. We stayed August 30-Sept 1 2014.