Boost Mobile

Bought a phone at a Boost store on North and Kedzie, Chicago. They had a special and I got a phone for $50 plus tax. Eric there switched everything toy new phone which was a Motorola. I had to take phone back and asked about Samsung since my phones have been Samsung's.

All he had was a $250 phone which I could not afford and I c could only get store credit. He called store on North and Cicero and spoke to Jose . When I called Jose he only wanted to give me $25 dollar store, said he couldn't give me my full amount.

I think these guys are running a scam on people? I still have a phone I can't use and out $50 some and wanted to upgrade my Boost Samsung, but now after this, if I don't get compensation, I'm going elsewhere.

Bought a phone from a Boost Mobile rep. A Motorola. All my phones have been Samsung. Trying to get my money back or a Samsung phone that does not cost $250. Told to go to other store , they won't give me full credit.

I am extremely upset and about to go to a completely different store! I am fed up with Boost Mobile treating their customers like second rate citizens.

I have been a boost mobile customer for over two months and i had t-mobile before and i was told if i switched to boost i will receive 25 dollars in credit toward my bill and i have not received the credit yet i called customer service and they offer no help so if i dont recieve my credit i will switch back to t-mobile.

I have had my boost phone for only a few weeks and I have had issues with service multiple times leading me to call care services. I cannot send picture messages and the internet goes in and out even though I have LTE.

They were not able to fix my problem. Very unsatisfied that I've wasted my money on this service!

Been with them over yr. access ,which didn't last. Was pretty well sidetracked When asked bout it. An Said tell clients we r losing money giving good deals if asked. I'M mad Had my share of problems any phone was Hacked for weeks while they bleed off.!!

in my home and phone said I had no internet service. works good at library and bowling alley. neighbor said he did not change password. so some how I am blocked from using it. and he swears it is not him.

can still make and receive calls and text messages. if you can call me tonight or tomorrow morning. I would be thankful. as I am leaving to house sit tomorrow night.

Bill is due on the 15th of each month. Husband paid bill on the 13th. Children gave us new phones as birthday gifts on the 14th with a different carrier. Contacted Boost Mobile and was told to contact the corporate office.

Called and was told to take our receipt back to the agent where we paid our bill and they would refund our money. Call dropped before I got the lady's namw. When I called back I got a different service person,was told there is no way we can get our money back because Boost has a MONEY BACK POLICY.

They got paid for a full month of service on two lines and no service was used.

I bought a boost mobile phone in California in July. I'ts a Samsung Prevail Galaxy. The phone keeps running out of memory and come to find out it only has 151MB of internal memory which it isn't enough to even run the operating system. The Sprint Network doesn't work in my area and I was told it would. The 2GB memory was missing from the package and the phone seems to be defective. It was to come with 512MB of internal memory. I trued for 2 hours tonight to talk with boost about the problem the Saves team keeps hanging up on me. George whom I spoke to last said he was a supervisor above the saves people and he also hung up on me.

I was not abusive or vulgar with anyone, they just saw that I couldn't be resolved with my current issues. I'm in the process of filing a complaint with the…

I realized my phone has not been working all day when I tried to make an outgoing all, "my account could not be validated". I tried to go in online and was told that my account was deactivated. Now, I've been on the phone for 30 min.

the operator told me to wait 2-4 hours and call back. What do I call back on if my phone is broken? 00 on Skype so that I could even call your Helpline. Then after I refuse to get off the line and wait up to 4 hours and hope my phone works, surprise, surprise the operator can get my phone to work again.

After this month I paid for I am canceling my account with you.

I used my card to order a Boost phone on March 29, 2013. 00 was taken out of my account. I did not receive a confirmation number. The only way I know my money went to Boost is through my credit union.

I calledevery number I could find to try ad speak with a customer service representative to no avail. I wanted to be a customer, but now I am not sure. I need a confirmation about the phone or my money put bck into my account.

I have been trying to activate my galaxy rush that I bought online since march 9th. I was going to use my old virgin mobile number on the new phone. In porting the number someone made a mistake and I was told it was going to take 24 hours to fix. I waited the alotted time and then I was told it would be 48 hours. Again I waited the alotted time. When I called back a costomer care rep said it was done and preceded to activate my phone took my monthly payment and said it was done.

My phone still didn't activate I was told that she put in the wrong DEC numbers on the account so someone made a new account with the right numbers which in turn locked the phone number and DEC numbers for the phone. Everyone I have spoken to from boost mobile since then has told me that they will fix this problem…

After complaints to Boost mobile customer services about how my phone signal kept dropping my calls. I made a payment on 10-01-2012 just to talk to them and they refuse to credit back my money or giving me a nwe number accoring to them is a police that if you cancel your number they can not give you back the money.

Their service is bad so bad that in order to talk to my family a have to step out my house in the middle of the street in order to used the phone. I wish I had the money to get them in a lawsuit.

2nd complaint still no reply we spent bout 500.00 at boost store with phones plus plans these phones have been problem after problem. We took them to boost store they cant fix them or your techs.we have been customers for 5yrs and this is the first time i been thinkin bout switching cause this problem.i still got recept we spend alot of money with yall and never had problem till now.we just want these replaced with new phones not refurbished.

we just are not trying to get new phones we will gladly turn these n if u will send new one cause we have to use these on daily basis. Its the zte warps 2 of them bought at same time we r very unhappy please help us thank u joshua thats 2 zte warps and we not even counting the 20dollar cases we got its the phones.

Boost Mobile is charging me twice on my phone bill. It happens all the time first with straight talk now Boost Mobile what is wrong with these cell phone carriers and you cant never talk to a human being. I really wish that companies would get back to good customer service and stop outsourcing all the jobs to places where we cannot get any service.

I purchased a Sharp Aquos Crystal phone on-line. I received my phone on 01/19/2015. My phone would not stay on so I call customer/tech support. I was advised my phone was defective and I needed to return it. I received authorization to return phone. Authorization number RA9113386.

I was advised once phone is received that I would received a full refund. 00 credit due to me having the phone for 10 days. I advised the person that I did not have the phone for 24 hours. I have paperwork that shows I mailed the phone on 01/21/2015 and your warehouse received it on 01/23/2015.

I want a full refund for my phone and my monthly service.

I just recently purchased the HTC desire 510. 7g is taken up right off the top by all the apps that are preloaded. There is no option to remove the junk apps. I have a memory card I bought. Which I wouldn't have if I knew it still won't free up space.

I am very disappointed in the HTC brand. garbage!.. there are more than enough complaints to recall this phone.. if this problem isn't resolved. I will no longer buy any product or any affiliated products. Loosing many people.